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Kahama Hotel Nairobi

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Murang'a Road | P.O. Box 33003, Nairobi 00600, Kenya
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Kahama Hotel Nairobi
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Kahama Hotel Nairobi
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81 reviews from our community

Traveler rating
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    35
    12
    3
    2
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7
27
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Madrid, Spain
Contributor
11 reviews 11 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Kahama is a lovely clean Kenyan run hotel in the center of Nairobi. I travelled to Kenya on my own and spent four nights there. The room is so stylish and clean for the price. The staff are so friendly and caring and respectful. BreaKfast is included and it's delicious. There are quite a few choices to make. The hotel... More 

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Kampala, Uganda
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed here with family late April 2015. My wife and I were inspired by Kahama Mombasa to try out Kahama Nairobi. Receptionists are warm and welcoming and overall service is good. We liked the calmness and quiet despite the fact that the hotel is in a very busy area close to the highway. Breakfast is awesome and the meals are... More 

Was this review helpful? Yes 1
kahamahotelnbi, Manager at Kahama Hotel Nairobi, responded to this review

Dear Brian, Thank you for taking time to write a review about our hotel. We are indeed grateful and have taken into consideration on your advise and have taken action. We are sorry that your last day was not comfortable due to the taxi you used. Kindly accept our sincere apologies on that and assure you that next time you... More 

Stockholm, Sweden
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 19, 2015

We stayed at Kahama on night before heading out on our safari. It is a perfect Place to stay, at a resonable price when you are "in between" coming and going. The rooms where clean, nice and big enough. A small bathroom but with Everything you need. Breakfast served buffet and a´la carte (eggs, omelettes etc.) There is a restaurant... More 

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kahamahotelnbi, Manager at Kahama Hotel Nairobi, responded to this review

Dear Lotsaf, Thank you for your review and being very objective about the service you received from us. Your review is very important to us and shall use the same to improve on the areas yet to improve as we maintain the high standards in those areas we are doing well. We welcome you any time you come to Nairobi... More 

Kigali, Rwanda
2 reviews
5 of 5 stars Reviewed April 9, 2015

Our superior double room was beautifully decorated and a great value at $60 per night. The breakfast buffet was excellent and varied. Service was great throughout the trip. The location was convenient to downtown and Westlands (we used taxis so the highway was not a big issue). It felt very safe and comfortable.

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kahamahotelnbi, Guest Relations Manager at Kahama Hotel Nairobi, responded to this review

Dear Guest, It was indeed a pleasure having you as one of our valued guests. Thank you so much for your contribution and sharing your experience with others when you were at Kahama Nairobi. Our primary responsibility is to ensure our guests have good time and experience a memory they will carry with them whenever they will be. We welcome... More 

1 review
4 of 5 stars Reviewed March 28, 2015

I last stayed at Kahama about 2 years ago. Before, it used to be my favourite place whenever I was in Nairobi but I had moved to a new location due to the Thika highway construction works which made the place rather noisy and not too sightly. However, when standards of cleanliness and staff customer relations began to go down... More 

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kahamahotelnbi, Manager at Kahama Hotel Nairobi, responded to this review

Dear Chaungo, Let me take this opportunity to welcome you back to Kahama Hotel Nairobi. Thank you so much for your review which is indeed candid and objective. We do appreciate your recognition on the face-lift that the hotel has undergone since you left two years ago. It is true that our guests now can use internet at their convenience... More 

Tokyo, Japan
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 28, 2015

I have stayed at Kahama Hotel twice at the beginning and the end of my travel to Kenya. The hotel is centrally located and safe. The rooms are spotlessly clean and comfortable. There is a flat screen TV and relible wifi. The breakfast is a buffet style, and for coffe lovers, you can get brewed coffee there. The staff is... More 

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kahamahotelnbi, Manager at Kahama Hotel Nairobi, responded to this review

Dear Zorana, It was indeed a pleasure having you as one of our valued guests. Thank you so much for your contribution and sharing your experience with others when you were at Kahama Nairobi. Our primary responsibility is to ensure our guests have good time and experience a memory they will carry with them whenever they will be in the... More 

Lethbridge, Canada
2 reviews
5 of 5 stars Reviewed March 23, 2015

I stayed here on 2 occasions for my wedding to my Kenyan wife, staff are ever so polite and friendly, breakfast buffet is awesome and plenty of it and my wife loved. WiFi is now throughout the hotel and just completed last week, it works okay but spotty. The only bad point of this hotel is location that sits right... More 

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kahamahotelnbi, Guest Relations Manager at Kahama Hotel Nairobi, responded to this review

Jambo Nigel, Your review on this platform has been received with a lot of gratitude. Thank you for sharing your experience while with us at Kahama Hotel, Nairobi, it was a pleasure to serve you and we hope to do this again when you, Catherine and Baby Nevan Visit Nairobi. We would like to be your number one stop any... More 

Reading, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 1, 2015

I stayed in this hotel, on my own, for two nights in Feb 2015. I was happy with the cleanliness and the overall security even though it would have been quite easy to enter my room via the windows. However, as said, the overall security was good. The staff were very helpful and considerate and, during the day, this hotel... More 

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kahamahotelnbi, Guest Relations Manager at Kahama Hotel Nairobi, responded to this review

Jambo Titus, It is with great gratitude that your review on this platform has been received and thank you for having taken time out of your busy schedule to write your comments and letting us and other travelers know about your experience at Kahama Hotel, Nairobi. Staff also appreciate the recognition you gave them as being helpful and considerate. We... More 

Melbourne, Australia
Top Contributor
67 reviews 67 reviews
52 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 24, 2015

This is a great budget option in Nairobi, with real value Pros: Location: walking distance to city centre Safety: high security Wifi Breakfast Staff very friendly and helpful Baggage storage if you're on safari etc. Hot water Clean rooms Transport options on call Rooms at the back are quieter!

Was this review helpful? Yes 1
kahamahotelnbi, Manager at Kahama Hotel Nairobi, responded to this review

Dear Guest, Thank you for your review and giving us a chance to serve you. We were indeed honoured to play your host and look forward to doing it again whenever you come to Nairobi. Regards Tom - Manager More 

Washington DC, District of Columbia
Top Contributor
178 reviews 178 reviews
47 hotel reviews
149 helpful votes 149 helpful votes
3 of 5 stars Reviewed February 24, 2015

1. Staff – all excellent, friendly, very friendly, and helpful 2. The room was pleasant, doing a lot with a smaller space. 3. Pricing was also very good. 4. A long walk, and across some major streets, but still walkable to the City Square and the Nat’l Museum 5. Internet was very spotty at best; BUT the good news is... More 

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kahamahotelnbi, Manager at Kahama Hotel Nairobi, responded to this review

Dear Guest, Thank you so much for your detailed review which has indeed given us an insight of what as a management need to do for the comfort of our guests. We have taken appropriate action to ensure that our guests never get stranded at the airport. Our drivers have been strictly advised to be putting their budges at all... More 

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