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Kahama Hotel Nairobi

Certificate of Excellence
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Murang'a Road | P.O. Box 33003, Nairobi 00600, Kenya
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Kahama Hotel Nairobi
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Kahama Hotel Nairobi
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78 reviews from our community

Traveler rating
    28
    34
    11
    3
    2
See reviews for
6
27
13
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kigali, Rwanda
2 reviews
5 of 5 stars Reviewed 1 week ago

Our superior double room was beautifully decorated and a great value at $60 per night. The breakfast buffet was excellent and varied. Service was great throughout the trip. The location was convenient to downtown and Westlands (we used taxis so the highway was not a big issue). It felt very safe and comfortable.

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kahamahotelnbi, Guest Relations Manager at Kahama Hotel Nairobi, responded to this review

Dear Guest, It was indeed a pleasure having you as one of our valued guests. Thank you so much for your contribution and sharing your experience with others when you were at Kahama Nairobi. Our primary responsibility is to ensure our guests have good time and experience a memory they will carry with them whenever they will be. We welcome... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

I last stayed at Kahama about 2 years ago. Before, it used to be my favourite place whenever I was in Nairobi but I had moved to a new location due to the Thika highway construction works which made the place rather noisy and not too sightly. However, when standards of cleanliness and staff customer relations began to go down... More 

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kahamahotelnbi, Manager at Kahama Hotel Nairobi, responded to this review

Dear Chaungo, Let me take this opportunity to welcome you back to Kahama Hotel Nairobi. Thank you so much for your review which is indeed candid and objective. We do appreciate your recognition on the face-lift that the hotel has undergone since you left two years ago. It is true that our guests now can use internet at their convenience... More 

Tokyo, Japan
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at Kahama Hotel twice at the beginning and the end of my travel to Kenya. The hotel is centrally located and safe. The rooms are spotlessly clean and comfortable. There is a flat screen TV and relible wifi. The breakfast is a buffet style, and for coffe lovers, you can get brewed coffee there. The staff is... More 

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kahamahotelnbi, Manager at Kahama Hotel Nairobi, responded to this review

Dear Zorana, It was indeed a pleasure having you as one of our valued guests. Thank you so much for your contribution and sharing your experience with others when you were at Kahama Nairobi. Our primary responsibility is to ensure our guests have good time and experience a memory they will carry with them whenever they will be in the... More 

Lethbridge, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed here on 2 occasions for my wedding to my Kenyan wife, staff are ever so polite and friendly, breakfast buffet is awesome and plenty of it and my wife loved. WiFi is now throughout the hotel and just completed last week, it works okay but spotty. The only bad point of this hotel is location that sits right... More 

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kahamahotelnbi, Guest Relations Manager at Kahama Hotel Nairobi, responded to this review

Jambo Nigel, Your review on this platform has been received with a lot of gratitude. Thank you for sharing your experience while with us at Kahama Hotel, Nairobi, it was a pleasure to serve you and we hope to do this again when you, Catherine and Baby Nevan Visit Nairobi. We would like to be your number one stop any... More 

Reading, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 1, 2015

I stayed in this hotel, on my own, for two nights in Feb 2015. I was happy with the cleanliness and the overall security even though it would have been quite easy to enter my room via the windows. However, as said, the overall security was good. The staff were very helpful and considerate and, during the day, this hotel... More 

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kahamahotelnbi, Guest Relations Manager at Kahama Hotel Nairobi, responded to this review

Jambo Titus, It is with great gratitude that your review on this platform has been received and thank you for having taken time out of your busy schedule to write your comments and letting us and other travelers know about your experience at Kahama Hotel, Nairobi. Staff also appreciate the recognition you gave them as being helpful and considerate. We... More 

Melbourne, Australia
Top Contributor
65 reviews 65 reviews
51 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 24, 2015

This is a great budget option in Nairobi, with real value Pros: Location: walking distance to city centre Safety: high security Wifi Breakfast Staff very friendly and helpful Baggage storage if you're on safari etc. Hot water Clean rooms Transport options on call Rooms at the back are quieter!

Was this review helpful? Yes 1
kahamahotelnbi, Manager at Kahama Hotel Nairobi, responded to this review

Dear Guest, Thank you for your review and giving us a chance to serve you. We were indeed honoured to play your host and look forward to doing it again whenever you come to Nairobi. Regards Tom - Manager More 

Washington DC, District of Columbia
Top Contributor
177 reviews 177 reviews
47 hotel reviews
134 helpful votes 134 helpful votes
3 of 5 stars Reviewed February 24, 2015

1. Staff – all excellent, friendly, very friendly, and helpful 2. The room was pleasant, doing a lot with a smaller space. 3. Pricing was also very good. 4. A long walk, and across some major streets, but still walkable to the City Square and the Nat’l Museum 5. Internet was very spotty at best; BUT the good news is... More 

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kahamahotelnbi, Manager at Kahama Hotel Nairobi, responded to this review

Dear Guest, Thank you so much for your detailed review which has indeed given us an insight of what as a management need to do for the comfort of our guests. We have taken appropriate action to ensure that our guests never get stranded at the airport. Our drivers have been strictly advised to be putting their budges at all... More 

Bangkok, Thailand
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed February 24, 2015

As some other reviews are saying: a nice place to stay with very friendly staff including Tom, the manager. Good breakfast buffet. The location near the central business district is convenient. Just one busy street to cross. But watch out at night: better take a taxi back to the hotel. There is no aircon, but will you really miss that... More 

Was this review helpful? Yes
kahamahotelnbi, Manager at Kahama Hotel Nairobi, responded to this review

Dear Guest, Your review on this platform has been received with a lot of gratitude; one, for having taken time out of your busy schedule to put the comments about us and two letting us as well as other travelers know what your experienced at Kahama Hotel and how you rate us. Your complements to the staff is appreciated and... More 

Bel Ombre
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 22, 2015

Beautiful people out there, caring, affectionate, attentive... secure!! thank you very much , for making this a wonderful trip. keep it up, cheers> If you have to take a taxi, Ask for Peter or Josphat. Fabrice, Mauritius

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kahamahotelnbi, Guest Relations Manager at Kahama Hotel Nairobi, responded to this review

Jambo Fabrice, Thank you for taking your time to write about your experience while with us at Kahama Hotel during your trip in Nairobi. We appreciate you for giving us an opportunity to serve you as our valued Kahama Hotel Nairobi customer. We look forward to hosting you again and being your number one stop anytime you visit Nairobi, Kenya.... More 

Washington DC
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 26, 2015

This hotel is relatively expensive for what you get in most of the rest of the world, but for Nairobi it is a completely decent option. Decent service, reasonably clean. The biggest downside is the location, which puts it in a position where it is difficult to walk into the town center without crossing several highways, which don't have walking... More 

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kahamahotelnbi, Public Relations Manager at Kahama Hotel Nairobi, responded to this review

Dear Erin, Thank you for your time on writing something about us. Your views are very helpful to us and believe that we shall use your comments to improve on areas you mentioned that we need to improve. We were delighted having you as one of our valued guests and hope to host you any time you come back to... More 

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