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Comfort Gardens Guest House

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UN Cresent Road plot no 34, Nairobi 00621, Kenya
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Comfort Gardens Guest House
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Comfort Gardens Guest House
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60 reviews from our community

Traveler rating
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Comfort Gardens Guest House
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Entebbe, Uganda
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 22, 2013

We took the "executive room" in the "new wing" of the Comfort Gardens, and found the room still small. I don't know what the non-executive rooms in the old wing look like, but I would not want to stay there. Everything was clean, but the room was small. BTW, you had to climb two sets of stairs to get there.... More 

Was this review helpful? Yes 1
Comfort G, Public Relations Manager at Comfort Gardens Guest House, responded to this review

Dear our Honored Guest, We are grateful for taking your time and reviewing this page. My company is very grateful for choosing our establishment. Of most importantly, is that we have noted the hustle most guests undergo to access the staircases.Kindly be assured next time you pay us a visit, the elevator will be in place! All the best. More 

Dublin, Ireland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 3, 2013

Positives: beautiful garden and swimming pool area. The staff are polite and helpful. The wifi is reliable and a good speed. Great location, 3 minutes walk from the Village Market Mall which has a good selection of restaurants. The hotel is very safe as is the surrounding area. Negatives: Pricing is unclear. Hotels.com states that the airport pickup service is... More 

Was this review helpful? Yes 1
Comfort G, Public Relations Manager at Comfort Gardens Guest House, responded to this review

Dear Esteemed guest, Thank you for taking your time to write on our trip adviser, We were privileged to have you here with with us,We appreciate everything that you have written and we have worked on it to improve our establishment so that such mistakes will not happen again in the future. Thank you and we hope to see you... More 

Nairobi, Kenya
Top Contributor
93 reviews 93 reviews
57 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed June 23, 2013

This hotel appears to have grown incrementally from a residential property to a guest house to a fully-fledged hotel, and it shows. It comprises adjoining blocks that don't fit together well - you walk through a TV room and dining area to get to most of the rooms. My room was adequate but noisy due to the narrow corridors, lightweight... More 

Was this review helpful? Yes 1
Comfort G, Public Relations Manager at Comfort Gardens Guest House, responded to this review

Dear Esteemed Guest, Thank you for choosing to stay here in our establishment, We really appreciate your comments on our trip adviser, you help us to grow and improve where necessary, we have new professional drivers, we have also improved in many areas, we hope to see you here again. thank you for everything. More 

Kingston, Ontario, Canada
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 15, 2013 via mobile

The location is very good (but very difficult to find if you arrive at night). The gardens are lovely and the breakfast is very good. Our room, however, was spartan, perfunctorily cleaned, loud due to its proximity to the kitchen, and lacking in hot water. Yes, the price was reasonable, but still we were expecting more for what we paid.

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Santo Domingo, Dominican Republic
Top Contributor
95 reviews 95 reviews
27 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed May 12, 2013

We stayed only one night at this small hotel while in transit from Ethiopia to the Masai Mara for a safari. The hotel is reasonably priced for Nairobi which is not a cheap city. The location was great in that it was located outside of the traffic-clogged downtown area. It is walking distance to the US Embassy if that is... More 

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Comfort G, Public Relations Manager at Comfort Gardens Guest House, responded to this review

Hallo our esteemed guest. I take this opportunity to thank you for giving your views about us.It was our pleasure hosting you and looking forward to do it again. Am really sorry for not being able to meet some of your needs and please note that we bought plenty of adapters and now you can get one form the front... More 

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 17, 2013

I stayed at this Hotel Guest House with my Family last year the end of June and end of July beginning August.I give all the staff Thumbs up and hope that they are being looked after well.Good workers must be respected for all what they deliver for there continuing motivation and morale.Sharing a slice of cake on the table for... More 

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Comfort G, Public Relations Manager at Comfort Gardens Guest House, responded to this review

Dear Omondi, Hope you are well.Thank you for sparing your time and sharing your views about us.It has always been our privilege to have you at our establishment and am glad we always meet your expectations. We will surprise you soon when you find a gym and other fitness facilities .For the security matters we can advice you to call... More 

London
Contributor
12 reviews 12 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 16, 2013

I stayed here on business in April 2013 and to be honest as much as Liked the place I hated it to. Good points: friendly people/staff swimming and a relaxing atmosphere 24 hours coffee/tea Bad points: Break fast continental not too great No kettle in the room No Air con in the room Hot/Cold water a struggle Menu for veterinarians... More 

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Comfort G, Public Relations Manager at Comfort Gardens Guest House, responded to this review

To our esteemed guest, Hope you are fairing on well.It is nice hearing from you and thank you for taking your time and share your thoughts.We will continue doing what we do best and improve to our level best on our weak areas so as when you come back next time you feel our improvement and hope you will feel... More 

Bogota, Colombia
Contributor
15 reviews 15 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 22, 2013

It's amazing how a nice and relatively comfortable stay can turn have a nasty turn in just a minute by one of the staff at the reception... The house is quite nice, the breakfasts are good, but the room we got had very poor ventilation and no light AT ALL, so wasnt really a place for a nice sleep or... More 

Was this review helpful? Yes 2
Utrecht, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 11, 2012

I stayed here for over a week. There is a very pleasant atmosphere and excellents service. As a guest you feel at home here. Staff takes care of you with an eye for detail. I can certainly recommend the place for people working for the UN or just outside Nairobi. Will for sure return!

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Manila, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2012

No other name could be more fitting than what it is popularly known, “Comfort Gardens”. Comfort Gardens is a Guest House/B&B in Gigiri in Nairobi, Kenya which is quite literally a garden of lovely flowers, varieties of plants and trees, birds of different kinds, complete with ponds, small waterfalls, and a swimming pool. It is also a garden of friendship... More 

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