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All 157 Nairobi B&Bs / inns

Comfort Gardens Guest House

3.0 of 5 Guest house   |   UN Cresent Road plot no 34, Nairobi 00621, Kenya
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Ranked #45 of 157 Nairobi B&B and Inns
A recent review
5 of 5 stars Reviewed December 9, 2013
Kimberley42 Portland, Oregon
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53 reviews from our community

Traveler rating
    14
    16
    13
    6
    4
See reviews for
7
6
3
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Gardens Guest House
See the most recent reviews
Bangkok, Thailand
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 5, 2014

This hotel was appalling and did not live up to expectations. The room that was allocated to me was well below the standard advertised on their website. The room was old with dated decor. My room was noisy - noise from the kitchen disturbed us most of the night along with noise from the road. The room had no fan,... More

Was this review helpful? Yes 4
Canberra, Australia
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed February 5, 2014

We booked several rooms for our family and because they needed rooms that could accommodate 3 or more they were housed in the "old section" of the hotel. The rooms were -2star standard. No airconditioning, no refrigerator, close to the kitchen with cleaning and washing up going on until midnight, no views (well if you call a stone wall with... More

Was this review helpful? Yes 3
Portland, Oregon
Top Contributor
57 reviews 57 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 9, 2013

Comfort Gardens was recommended for our conference at the UN Headquarters. I was thrilled with my gorgeous room and balcony. The gardens, pool and restaurant are all lovely. All of the staff, including the fun bar staff, are kind and great fun. They were quite tolerant of our complex international dynamics and even joined in our jokes, pictures, and dancing.... More

Was this review helpful? Yes 1
Comfort G, Public Relations Manager at Comfort Gardens Guest House, responded to this review

Dearest Kimberly Thank you for sparing your time to comment about our establishment I am thrived to know we meet your expectation and thank you for your honesty and i promise we will work on bringing more comfortable mattresses Kindly note that this is always your second home and we always enjoy hosting you. Have a happy new year with... More

Nairobi, Kenya
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 9, 2013

I was there for more than 10 ten days the place is grate perfect room clean very nice view next to the swimming pool the Internet connection is good also perfect breakfast fresh you can even suggest thing and they make it for you perfect food very friendly staff the owner is so friendly never acts like an owner he... More

Was this review helpful? Yes 1
Comfort G, Public Relations Manager at Comfort Gardens Guest House, responded to this review

Hallo Atia It is always good hearing from you.Let me take this opportunity to thank you for taking your time to view and comment on our trip advisor . We enjoyed hosting you and thank you for all the great assistance and understandings you had we look forward to hosting you again. Have a happy new year More

Dubai
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 5, 2013

Great place to stay in Nairobi, as it is in a very good location. Walking distance to the UNON, and shopping outlets, and a very secure and safe place to walk nearby in Nairobi. It is in a walking distance from the village market mall, a great place to spend your afternoon, with a large supermaket and many restaurants, coffee... More

Was this review helpful? Yes 3
Comfort G, Public Relations Manager at Comfort Gardens Guest House, responded to this review

Hallo Manar, it is nice hearing from you and knowing that you travelled safely.Thank you for taking your time to view and comment on our establishment.It was our priviledge hosting you since you are such a joyous person and very understanding. Let me take this opportunity to apologies on behalf of the front desk and promise that next time we... More

London
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 19, 2013

Hallo Travellars and readers out there.This is my second time staying in this superb palace with my Family.I stayed here end of June and beginning of August this year.We loved it as usual.The front desk staff are overfriendly and kitchen products are very tasty because the chefs are doing a good job.breakfast has avariety and plenty.Soon or later we will... More

Was this review helpful? Yes 2
DerKenyan, Manager at Comfort Gardens Guest House, responded to this review

Dear Omondi Thank you for your candid feedback. We appreciate your comment as a jewel in the city. The Managers, Front desk receptionists, chef’s and all comfort gardens staffs met your expectations. Thank you for the special mention of our team members who ensured your experience was memorable. As a guest house, we have also recognized their efforts in customer... More

Sydney
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 16, 2013

I booked a room nearly three months in advance. When I arrived about 3pm in afternoon, they didn't have a room for me, and sent me off to the "annexe", which was a completely different place of a lower standard (e.g. no pool, restaurant, nice gardens etc, quite small room). At no stage did they offer to make up the... More

Was this review helpful? Yes 2
DerKenyan, Manager at Comfort Gardens Guest House, responded to this review

Dear Client, Hope you are well First and Foremost I kindly apologize on behalf of Comfort Gardens fraternity for booking you in another guest house without your awareness We genuinely regret for any inconveniences caused to you because of this We strive to ensure our esteemed guests experience the best visit possible during their travels, but we fell short of... More

Calgary, Alberta
Top Contributor
92 reviews 92 reviews
23 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed October 9, 2013

We stayed here twice during our recent trip to Kenya. The first time, the room had been updated and was okay but the second stay the room was not nice at all. When we complained that the two types of rooms were not comparable and we should not have to pay the same price for both stays, they were not... More

Was this review helpful? Yes 2
Comfort G, Public Relations Manager at Comfort Gardens Guest House, responded to this review

Hallo Kimberly, Hope you are faring on well Thank you for taking you sweet time to comment in the trip advisor Let me take this time to apologies for any inconveniences caused and the unsatisfactory service that you received. We promise that we are going to pull up our socks and next time will offer much better service Thank you... More

Juba, South Sudan
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 3, 2013

I stayed only one night arriving late and leaving early the next morning. The staff were very helpful and accommodating and the room was very comfortable and clean. Overall very good value for money and a pleasant experience. The location was perfect for my needs being next to the Village Market and within walking distance of the UN office.

Was this review helpful? Yes 2
Comfort G, Public Relations Manager at Comfort Gardens Guest House, responded to this review

Dear Smoghead, Hope you are well.Thank you for taking your time and giving a comment on our guesthouse It was a privilege hosting you and hoping to see you again .Am glad we could meet your expectation.Thank you once more for choosing comfort gardens as your second home. Be blessed. More

London, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 12, 2013

Although this is not a luxury establsihment, the venue is indeed comfortable and the service is friendly and enthusiastic. Within (real) walking distance from a major shopping centre, safe environment. Transfers done punctually. Good wifi, good food. Will stay here again.

Was this review helpful? Yes 1
Comfort G, Public Relations Manager at Comfort Gardens Guest House, responded to this review

Dear Esteemed guest, Thank you for taking your time to comment on our guest house.Am glad that you enjoyed your stay with us. It was our pleasure hosting you and hope will host you again.Thank you for choosing Comfort Garden as your second home and have a nice evening More

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Additional Information about Comfort Gardens Guest House

Address: UN Cresent Road plot no 34, Nairobi 00621, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Gardens Guest House 3*
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Also Known As:
Comfort Gardens - Kenya Hotel Nairobi

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