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Sankara Nairobi

#11 of 124 Hotels in Nairobi
Certificate of Excellence
Hotel website
Woodvale Grove, Westlands, Nairobi 00606, Kenya
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489 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sankara Nairobi
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Perth, Australia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 22, 2012

I have made six business trips in the last three years to Nairobi. They don't get any easier. But they are made marginally more bearable when you are able to lay down your bags, dust off your shoes, literally, and relax in the comfort of a quality hotel. The Sankara is just that. Located very conveniently in Westlands, the Sankara... More 

Was this review helpful? Yes 1
Sawbridgeworth
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 21, 2012

We stayed at the Sankara for one night each way on the way out to Tanzania and on the return from Safari. We were fortunate to be upgraded to the junior suite. This meant a special rooftop clublounge check-in, complimentary soft drinks and snacks all day. In the evening during happy hour all drinks were included with canapes. It is... More 

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Kampala
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2012

Right from the delux chauffered limo pick n drop, to the attentive and efficient staff at the reception, Sankara promises a memorable experience to the discerning traveller.With lovely decor in all the suites, to the roof top poolside terrace,you are spoilt for choice. menu is well priced and the Spa's an expereince. Try it, when in Nairobi.

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Sankara N, Manager at Sankara Nairobi, responded to this review

Dear Solosends Thank you for your review dated March 19th, 2012 and taking the time to write this positive review and lovely comments. We are always pleased to hear from our guests and delighted that we were able to deliver a 5 star personalised service and comfort to meet and exceed your expectations. Thank you for your kind compliments about... More 

London
Top Contributor
134 reviews 134 reviews
69 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed February 23, 2012

Very comfortable, new and modern hotel. Perfect for business. Excellent food there as well.

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Hounslow, England, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 22, 2012

Very perfectly located in heart of Nairobi. So close to Sarit Centre and all Indian restaurants. Rooms and service is good.

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2012

I have just returned from my 5th stay at the Sankara. This hotel is extremely convenient if you're doing business in Westlands. The service at the Sakara is excellent without being stuffy. The staff make me feel welcomed and at home every time I stay. The modern rooms are extremely comfortable and meet all of the requirements of the business... More 

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Sankara N, Manager at Sankara Nairobi, responded to this review

Dear BMJ9, Thank you for your review dated February 19th, 2012. The Team at Sankara appreciate your positive feedback in order for us to further improve on the services that we offer and deliver. We are delighted to note that Sankara Nairobi is a home away from home and look forward to welcoming you back soon at your second home,... More 

Hong Kong
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 16, 2012

I have stayed at this hotel three times when I visited Nairobi. The staff are wonderful and very helpful. Rooms are spacious and have full amenities. Breakfast buffet is top quality. You feel very safe and comfortable here. Only real issues are the temporary power outages which is not the hotel's problem (they have generators), and the spotty wireless internet.... More 

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Sankara N, Manager at Sankara Nairobi, responded to this review

Dear HospitalityMaven, Thank you for your review dated February 16th, 2012. The Team at Sankara appreciate your constructive feedback in order for us to further improve on the services that we offer and deliver. Thank you for your kind words about our staff, amenities, breakfast and rooms. We have tried as much as possible to combine five-star international standards with... More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 10, 2012

I have not stayed at the hotel (so ignore my room rating) but I had a chance to have some drinks and snacks at the Sarabi pool bar with a friend earlier this evening. The menu offerings are well thought out with sufficient variety to unwind. The service was fast but we found the waiters quite unfriendly and disengaged from... More 

Was this review helpful? Yes 2
Sankara N, Manager at Sankara Nairobi, responded to this review

Dear Mrfiugs, Thank you for your review dated February 10th, 2012. The Team at Sankara appreciate your constructive feedback in order for us to further improve on the services that we offer and deliver. Thank you for your lovely compliments about our menu offerings, ambiance and service. We have tried as much as possible to combine five-star international standards with... More 

Chapel Hill, North Carolina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2012

I love staying at the Sankara! I stayed there for two weeks in October and another two weeks in December while on business travel. The hotel is modern and not too large. Rooms are well appointed with many extras. The staff members are incredibly friendly, helpful and knowledgeable and will do their best to help you with anything you need.... More 

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Sankara N, Manager at Sankara Nairobi, responded to this review

Dear Ishamblin, Thank you for your review dated February 10th, 2012 and taking the time to write this positive review and lovely comments. We are always pleased to hear from our guests and delighted that we were able to deliver a 5 star personalised service and comfort to meet and exceed your expectations. Thank you for your kind compliments about... More 

Pretoria, South Africa
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 1, 2012

In Nairobi, I've stayed at the Sankara, the Ole Sereni, the Intercontinental, and the Tribe. Leaving travel times (i.e., traffic to other parts of the city) out of the equation, I'll book return visits at the Sankara. (Tribe is a close second, Ole Sereni only for trips centered around the airport, and probably never again at the Intercontinental.) The room... More 

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Sankara N, Manager at Sankara Nairobi, responded to this review

Dear Gopheliad, Thank you for your review dated February 1st, 2012 and taking the time to write this positive review and lovely comments. We are always pleased to hear from our guests and delighted that we were able to deliver a 5 star personalised service and comfort to meet your expectations. The Team at Sankara appreciate your feedback in order... More 

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