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Sankara Nairobi

#12 of 122 Hotels in Nairobi
Certificate of Excellence
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Woodvale Grove, Westlands, Nairobi 00606, Kenya
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475 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It feels both boutiquey and businessy, which is great! Service is fab and rooms have everything you expect from a high-end hotel. I have also held small events there in the past and had a very good experience. Only downside is that I have never found the food that good. It's certainly not bad but I would rather go elsewhere... More 

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Stockholm, Sweden
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I spent three nights at the Sankara in March 2015. The location is very good and the service was excellent. This was my first stay, but even so, I was given a room on the 6th floor, which is supposedly the Club Floor. The breakfast buffet was enormous and had lost of fresh fruit. I even tried the spa and... More 

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Johannesburg, South Africa
Top Contributor
109 reviews 109 reviews
43 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have just spent three nights on business at the Sankara hotel and have been extremely impressed by the quality of the hotel and the professionalism and friendliness of the staff. The accommodation is excellent and the staff extremely professional and friendly. For a change I was in a hotel where the internet works well and efficiently. Breakfast is great... More 

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Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear David G, Thank you for your review; and kind compliments on our property and your excellent experience with our staff. It was a pleasure to have you as our guest and we hope to you soon when your business travels bring you back to Nairobi. With Warm Regards Moshi Perera, General Manager More 

Rochester, Minnesota
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here 2 days before our safari. Excellent service and food was fabulous. Felt very safe here. You have to go through what looks like airport security , your bags are checked through a machine and you are security wanded to make sure you are not carrying anything dangerous. I also liked the fact that you are only able to... More 

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Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Heatherob, Thank you for your review; and kind compliments on our property. We have continuously invested in Security equipment & technology to ensure that our guest benefit from the highest possible service; our most recent Safe Hotels Executive Level certification being a stride towards this goal. Please accept our apologies for the confusion on the club floor benefits. The... More 

Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed a couple of nights at the Sankara in Nairobi on the recommendation of a friend living there, LOVED IT! Here are the highlights: 1) Best rooftop bar in Nairobi, with live jams. 2) FAB breakfast, get the breakfast rate because the spread is awesome (you can also get to-go lattes and snack boxes for your day!) 3) Clean,... More 

Was this review helpful? Yes 1
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear AshleyW1987, Thank you for taking the time to review our hotel. We are always pleased to hear from our guests and more so when they have had a memorable experience with us. We do look forward to seeing you on your next visit to Nairobi to enjoy the facilities once again. With Warm Regards Moshi Perera, General Manager More 

Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been to many hotels in Africa , also that's my first visit to east Africa but I have to say thumbs up for the hotel stuff from the smallest person to the hotel manager , they do everything in hand just to make you feel home and comfortable, rooms are really nice , clean and comfortable . Food... More 

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Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Magued L, Thank you for taking the time to post your review; and for choosing the Sankara as your home during your recent visit to Nairobi. We are delighted to hear you had a memorable stay and enjoyed our personalized Kenyan hospitality. We do hope to see you soon when you are back in the city. If we can... More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have been to this establishment a number of times and my friends and I have noted with concern that the staff is discriminatory against people of colour. once on Saturday went to have a calm evening as we listened to the band and we were asked to move reasons being the table was reserved( please note there was no... More 

Was this review helpful? Yes 6
Milan, Italy
Contributor
15 reviews 15 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Comfortable, clean, modern, spacious and nicely kept in the various environments composing the property: the first floor restaurant, the rooftop bar, the rooms and the corridors. Rooms are not huge (like some other available 5 stars hotels in NBO), but they are perfect for business trips, couple/family vacations, long-transfer in the city and they have all you need. I think... More 

Was this review helpful? Yes 1
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Marilu_Travel, Thank you for choosing the Sankara for your recent stay in Nairobi; and for the excellent feedback on our property. We hope to welcome you back to your home away from home on your next trip to Kenya. With Warm Regards Moshi Perera, General Manager More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for a few days during a business visit and found the hotel to be a perfect oasis from the storm of traffic and chaos outside. You feel secure in the premises looking at the security arrangements. Nice pool overlooking the city and some groovy tunes on the weekend to have a relaxed drink at the poolside bar. Thanks for... More 

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Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Planetshilp, Thank you for your kind feedback on your most recent stay at our hotel. It was a pleasure to have you as our guest and we look forward to hosting you on your next visit to Nairobi; to experience our personalized services and our Kenyan hospitality. With Warm Regards Moshi Perera, General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed in the Sankara on Jan 21-23. I had been on the road for a while and was a bit under the weather and craved for some comfort food. I called the customer service, who told me that that while they had some Indian food on the menu, they did not have what I craved for. However, in 10... More 

Was this review helpful? Yes 1
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear skumarv, Thank you for taking the time to review our property. Providing our guess with the best possible hospitality and service is our goal; and we are delighted that we exceeded your expectations. We shall pass your compliments to Alfred and Samuel and hope to see you soon on your next visit to the city. With Warm Regards Moshi... More 

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