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Sandton Palace Hotel

Taveta Rd, off Accra Rd | off Accra Road, Nairobi 00400, Kenya
Sandton Palace Hotel
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12 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Nairobi, Kenya
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The restaurant is so cozy and nicely silent for a hotel in the city. It is great for unwinding after a noisy and hard-day's work. The service is a bit slow but if you do have some time to spare as you wait for your order, the one man-band will keep you entertained with oldies and a few modern songs... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 1, 2015

Sadton hotel in nairobi has the worst customer service ever.their breakfast is very expensive and horrible. Get late for the breakfast just for few minutes and its done, you miss the breakfast and your money is gone,isnt that robbing someone? Their bathrooms are so tiny and the whole place messy.I will never recommend anyone to stay there.

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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 16, 2014

I stayed there in March,good location for the standard of the hotel .I could get to CBD within a few minutes.I was lucky to be shown several rooms on offer by the manager,their junior suite is spacious.The rooms are quite good!wifi,TV channels and all those small things a traveller asks.I noticed Nairobi is quite noisy no matter where you are... More 

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Watford, United Kingdom
Top Contributor
116 reviews 116 reviews
44 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed May 5, 2014

The Sandton Palace is a 3 stars for Kenyan standards - but Kenyan standards are very, very different from European, American and most Asian standards. Rooms are smallish and acceptably clean with basic amenities (TV, a Bible, clean towels ad sheets, soap), restaurant is OK with a good choice of local / Indian style cuisine and OK prices, staff is... More 

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Kampala, Uganda
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 21, 2013

I stayed in a junior suite for two nights. It has a good view of Nairobi city and located in the city center so it was easily accessible to the different areas for shopping. Its a perfect choice for budget travelers.

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Darjeeling, India
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 6, 2013

Sandton Palace Hotel in Nairobi was the most terrible hotel we ever stayed in the last few years. Location was bad, took us 3 hours from the airport to reach the hotel of course Nairobi traffic is partly to be blamed and the heavy rain... room was small and the bathroom even smaller so after shower the room would flood,... More 

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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 17, 2013

I stayed at Sandton Palace for 3 nights in early August. As with many Nairobi hotels I have stayed in, the room itself was quite small with a very basic show/toilet en-suite and the furnishings very bland and basic. For a business traveller, this might be adequate purely for accommodation but I don't think it makes the grade for a... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 23, 2013

On my visit this June in Nairobi, I stayed my 4 nights at Sandton Palace Hotel located in the main business hub of Nairobi City, a walkable distance to all major business amenities around Nairobi. Their room service is perfect with Instant hot shower, Telephone, Lockable Safe, Colored TV connected to digital cable , Bottled water, their rooms are elegantly... More 

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Kisumu, Kenya
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 13, 2012

I have been there twice before. The location is easy to access, though non-residents need to take caution along the street leading to it in terms of security, if on foot. Can be accessed by a cab though. I loved the receptionists, friendly, helpful. Restaurant is great, great service, good food. Rooms are big enough, beds are huge and comfy... More 

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Santa Monica, California
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 10, 2012

This is not the hotel for anyone desiring a luxury stay, but it is perfectly safe, the staff are nice, and the rooms have free wi-fi and a television, and the bedding is satisfactory. It is located on a somewhat ominous-looking street in the business section, so probably not the best choice for first time travelers to Nairobi unless you... More 

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