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All 111 Nairobi hotels

Ole - Sereni Hotel, Nairobi

4.5 of 5 Hotel   |   Mombasa Road, Nairobi 00500, Kenya
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Ole - Sereni Hotel, Nairobi
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Ranked #23 of 111 Hotels in Nairobi
A recent review
3 of 5 stars Reviewed February 24, 2012
seasonedtraveller20 UK
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576 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Ole - Sereni Hotel, Nairobi
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UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 24, 2012

This hotel is coined one of the better ones in Nairobi. One of the main reasons that I chose to stay here is due to Ole Sereni checking out as one of the best when safety and security is taken into account. The hotel is located only about a 10min drive from the airport depending on the time of day... More 

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Winchester
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed February 21, 2012 via mobile

This hotel is convenient for the airport and uses its location next to a game reserve very well. The rooms are a little narrow but fully functional with comfortable beds and pillows. I alas had a city view room but got to enjoy the views from the pool. Breakfast was decent and the food menu covered a wide variety. Service... More 

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Johannesburg
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 19, 2012

For its pricing the quality of this hotel are pretty poor. In particular its service and room sizing let it down. I was coming in on a transfer for only around 10 hours and booked a hotel driver to collect me from my flight, making sure to confirm by email. No-one came to fetch me and I had to call... More 

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Broxburn, United Kingdom
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 11, 2012 via mobile

I had the pleasure of staying here recently and found the staff friendly, hotel was spotlessly clean, modern and comfortable room with high speed wifi and lovely food. I would recommend staying here to friends and family.

Was this review helpful? Yes 1
Toronto
Top Contributor
101 reviews 101 reviews
80 hotel reviews
88 helpful votes 88 helpful votes
1 of 5 stars Reviewed February 7, 2012

I've stayed at this hotel when it first opened, in 2009. Well, it's 2012, and it seems as if this place has not been cleaned since 2009. It looks tired. People are lazy and rude. Food is awful. Everything happens very very slowly. Asked to arrange transportation to the airport the night before departure. Yes Sir. Of course Sir. 5:30... More 

Was this review helpful? Yes 2
Espoo, Finland
Top Contributor
68 reviews 68 reviews
57 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed February 6, 2012

After a hussle and stressfull time at the Nairobi International airport it is pure bliss to enter at Ole Sereni inNairobi. Warm welcome, great reception staff who are very patient, well spoken and truly aim to make your stay a better one. The views from the Safari park facing rooms is amazing. Seeing wildlife from the comfort of your room... More 

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Burnaby BC
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 5, 2012

We recently stayed one night at this hotel, booked because it was near the airport in Nairobi. The hotel looked grand as we pulled up and walked to the reception area. From there on things went downhill fast. The reception clerk had difficulty with our reservation and it took quite some time to get a room. The room was small... More 

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Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 25, 2012

I stayed in this hotel several times as, unfortunately, I don't have a choice as my company puts me up here. locations is so and so, yes you can enjoy a view over the wildlife park, but that's about it. Interior decoration in public areas are ok but not exceptionally great, with kitchy statues. The staff is very unfriendly, even... More 

Was this review helpful? Yes 1
London
Top Contributor
133 reviews 133 reviews
105 hotel reviews
204 helpful votes 204 helpful votes
3 of 5 stars Reviewed January 23, 2012

The point of the Ole Sereni is that it is very close to the airport and therefore is used by airline crews or those with short stopovers. For those it is a good choice. It is situated is outside of the CBD in a quiet location about 10 minutes drive from the airport. The public area are very nice with... More 

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Carlisle
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 20, 2012

Don't be fooled by their own publicity about views of the Nairobi Game Park and suggestions that some royals have been pleased with the place. The view of the game park from the outer edge is of nothing very much - certainly no game, although local people walking along the path on the outer side of the fence may help... More 

Was this review helpful? Yes 1
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Additional Information about Ole - Sereni Hotel, Nairobi

Address: Mombasa Road, Nairobi 00500, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ole - Sereni Hotel, Nairobi 4.5*
Number of rooms: 134
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Also Known As:
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Hotel Style:
#11 Spa Hotel in Nairobi
#13 Romantic Hotel in Nairobi
#16 Business Hotel in Nairobi
#16 Luxury Hotel in Nairobi

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