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Ole - Sereni Hotel, Nairobi

Mombasa Road, Nairobi 00500, Kenya
Hotel amenities
Ole - Sereni Hotel, Nairobi
Best prices for: 1 room 1 guest
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Ranked #24 of 122 Hotels in Nairobi
A recent review
5 of 5 stars Reviewed July 23, 2012
ann f england
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626 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Ole - Sereni Hotel, Nairobi
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Denver, Colorado
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed July 24, 2012

This place was insanely overpriced for the services received. Here's a list of where they went wrong (and I preface this with the fact that I'm not a "needy" traveler by any means. I can usually make anything work - but this place was so expensive, therefore my expectations were high): 1. You arrive on the bottom level, and check-in... More 

Was this review helpful? Yes 2
england
1 review
5 of 5 stars Reviewed July 23, 2012

Every thing about this hotel is very cleverly put together, i do not have any faults, who ever put this together and designed it is very clever, any one that has any faults about it must be a person that moans about things, the staff are very obliging and the porter Patrick is a porter who likes to please you,... More 

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Radnor, Pennsylvania
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 22, 2012

We were only using the hotel room as a "dayroom", but I was wishing it was for longer. The room was beautiful!!!!!! The hotel itself is gorgeous. Our tour guide Agoi from Affable Tours planned for us to have a dayroom as a comfortable way to relax for the day (very close to the airport) before our evening flight out... More 

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 21, 2012 via mobile

We had five guests stay for a conference and they reneged on the airport transfer at the conclusion of the stay. Bad customer service and poor common sense. It's a $20 charge nd they seem completely unable to recognize they may be shilling smart but dollar foolish. Won't stay next time and will recommend my colleagues do the same.

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Louisville, Kentucky
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 20, 2012

The Ole-Sereni may be the nicest and newest hotel in Nairobi. It has also got to be the loudest. So let's start there. We had dinner in the restaruant and literally had to yell to be heard over a couple corporate nametags groups at the far end. No sound deadening, the smokey open kitchen, bartender who couldn't do a martini,... More 

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Dubai
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 20, 2012

Being booked at the Serini for 3 nights by my company, left me with no option to consider an alternative hotel in Nairobi, never the less, I am glad I got the opportunity to experience the Serini, as I was a bit apprehensive based on all the negative reviews on Trip Advisor. The hotel is ideally situated in close proximity... More 

Was this review helpful? Yes 1
Sydney
Top Contributor
51 reviews 51 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 19, 2012

We recently stayed at the Ole Sereni hotel in Kenya following a friend’s recommendation and the entire experience was fantastic! The hotel itself is conveniently located for the airport, downtown Nairobi, as well as many well-known attractions, such as the David Sheldrick elephant orphanage, the giraffe sanctuary, the Kazuri bead factory, Masai markets and the former home, now museum of... More 

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Jersey, United Kingdom
Top Contributor
117 reviews 117 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed July 18, 2012

For the second time in three weeks we transited through Nairobi. This time we were only 15 minutes from the airport. This hotel is modern, bustling and has a good bar/restaurant choice. Dont go to downtown Nairobi if you are just overnighting, stay here, with the bonus of overlooking the nairobi wildlife park so the animals can be viewed from... More 

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Lusaka, Zambia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 13, 2012

I stayed here for a total of 7 nights over three stays whilst holidaying in Kenya. I thought the location by the park was excellent, the fact you aren't in the centre of the city and near the airport is a real plus. The staff were always friendly and the hotel gym is probably the best I have seen in... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 11, 2012

Stayed here for two nights and thought it was fantastic! From my experience none of the previous bad reviews seem pertinent to this hotel. We were greeted from the airport by a very friendly lady, check in was fast and we were in our rooms freshening up within 45 minutes of picking up our bags from the luggage carousel. The... More 

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