We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 110 Nairobi hotels

Ole - Sereni Hotel, Nairobi

4.5 of 5 Hotel   |   Mombasa Road, Nairobi 00500, Kenya
Hotel website
Hotel amenities
Ole - Sereni Hotel, Nairobi
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Ole - Sereni Hotel, Nairobi to your Saves list
Ranked #23 of 110 Hotels in Nairobi
A recent review
4 of 5 stars Reviewed March 6, 2013
Equinox03 Delaware
Write a Review

573 reviews from our community

Traveler rating
    163
    230
    108
    40
    32
See reviews for
59
132
39
244
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (573)
  • Mar-May only
    (111)
  • Jun-Aug only
    (152)
  • Sep-Nov only
    (182)
  • Dec-Feb only
    (128)
All months
There are newer reviews for Ole - Sereni Hotel, Nairobi
See the most recent reviews
Delaware
Top Contributor
72 reviews 72 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 6, 2013

We stayed at Ole-Sereni for one day as we were connecting to Kilimanjaro the next day. This hotel is ideally situated between Nairobi airport and Wilson airport. I found the hotel staff to be helpful as we arrived a day late and did not meet up with our guide. They were helpful in getting us in touch with our guide(s)... More 

Was this review helpful? Yes
Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

Thank you for taking time to give us your positive comments which will go a long way in strengthening our services. I am very pleased to know that your stay was pleasant. We look forward to welcoming you back. More 

Ballston
Top Contributor
56 reviews 56 reviews
47 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed March 1, 2013

My colleague and I settled on this hotel to be close to the airport for early morning leave the next day. The layout was a bit odd -- we were told that this was the temporary US embassy after the 1998 bombings and the developers revamped it. It is very modern with a huge bar and restaurant with view over... More 

Was this review helpful? Yes
Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

I thank you for taking time to give us your comments. I am truly pleased to know that your stay was comfortable and pleasant and you enjoyed our authentic African hospitality. We look forward to welcoming you back. More 

Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed February 28, 2013

Our travel agent (Extraordinary Journeys) placed us in this very nice hotel due to its location right near the airport. We had a nice room, but particularly liked the breakfast. It was really anything that you could want... omlets, yogurt, fruit, breads and pastries. All kinds of juice were available and the setting was great. I birded during breakfast! I... More 

Was this review helpful? Yes 1
Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

I sincerely Thank You for taking time to give us your positive feedback. Nothing is more rewarding than to hear from a satisfied guest and I am pleased that your experince was memorable. We look forward to welcoming you back to the ONLY hotel by the Gamepark.. More 

jorhat
Contributor
15 reviews 15 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 28, 2013

The rooms are small but very nice. Food is great and the restaurant terrace sitting area overlooking the national park is a great place to sit and have your meals. Overall a tastefully done hotel.The hotel is conveniently located near the airport especially if you have one night before your departure.

Was this review helpful? Yes
Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

Thank you for taking time to give us your comments. I am very pleased to learn that your stay was pleasant. We hope you will continue to patronise Ole-Sereni during your future visits to Nairobi Once again, thank you for sharing your views and we look forward to welcomong you back. More 

Pueblo, Colorado
Top Contributor
94 reviews 94 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 26, 2013

We arrived late and had to leave rather early, but Ole Sereni satisfied our every need. The staff was very professional, the accommodations were adequate and clean, and the breakfast was far better than average. I must also add that the friend traveling with us left a ring in her room, and we contacted the hotel from the airport, and... More 

Was this review helpful? Yes
Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

I Thank You for taking time to give us your comments. I am very pleased to learn that your very short stay was a pleasant one and moreover your friend recovered her posessions. We strive for highest level of integrity with our Team and its overwhekming to see it translated with our guests. Once agin, we thank you for sharing... More 

nairobi
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2013

I visited ole Sereni for dinner on valentines and had the most beautiful evening of my life. The hotel is so magnificent. The staff and service and most of all the food was nothing but PERFECT!!!!!. Keep it up. Wairimu

Was this review helpful? Yes 1
Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

Thank you for taking time to give us your positive comments. I am very pleased to know that we made your Special Day even more Special. Thank you for patronising Ole-Sereni and we look to having you soon with us. More 

Nairobi, Kenya
Top Contributor
68 reviews 68 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 25, 2013

My first real experience with Ole Sereni. The place has beautiful decor and excellent meeting rooms. I had attended a seminar and really enjoyed the place. I can surely visit again. Don't forget to try the breakfast. Greatest variety in Town. It is also close to the airport and the National Park

Was this review helpful? Yes
Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

I sincerely Thank You for taking time to give us your feedback. I am pleased to know that your meeting was a successful one and we hope you will choose Ole-Sereni for your future events. Once again, I appreciate you sharing your views and we look forward to welcoming you back. More 

Tafton, Pennsylvania
2 reviews
4 of 5 stars Reviewed February 23, 2013

My husband and I travel often and the Ole-Sereni is one of our favorite hotels. We have stayed here many times and have always felt secure and very welcome. The staff is superb! Always willing to help and very friendly. Shadrack K has gone out of his way to make our stay comfortable. We come to Kenya almost every month... More 

Was this review helpful? Yes
Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

Ms. Kathy, Thank you for taking time to give us your comments. I am very pleased to know that your stay was a pleasant one. Shadrack is our Super Star and i will surely share your sentiments on his service levels. We look forward to having you with us soon. More 

Brussels
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 19, 2013

After some safari days what a difference it was to arrive at the Ole Sereni Hotel. We picked this hotel to be close to the airport for early morning leave the next day. Big and more a hotel for business people. Very modern/trendy decoration and bar with view on the park (we didn't see animals during our evening cocktail). Excellent... More 

Was this review helpful? Yes 1
Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

Thank you for taking time to give us your positive feedback. It gives me great pleasure to know that your stay was a pleasant one and we look forward to having you with us soon. Once agin thank you for sharing your views. More 

Yorba Linda, California
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 19, 2013 via mobile

I will say the hotel is very nice and contemporary and very clean. But that's where it stops, some of the problems in other reviews are exactly what we had but we just didn't have 1 problem we had many. The driver arrived at the airport only to find he had a car for 2 people not 4 people and... More 

Was this review helpful? Yes
Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

Thank you for taking time to give us your comments. I sincerely apologise for the series of inconveniences you had faced. Ole-Sereni surely does not stand for this level of service standards. I have taken up your concerns with the Team and we will ensure they are rectified right away. We sincerely hope, you will reconsider our services in future... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Ole - Sereni Hotel, Nairobi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ole - Sereni Hotel, Nairobi

Address: Mombasa Road, Nairobi 00500, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ole - Sereni Hotel, Nairobi 4.5*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Ole - Sereni Hotel, Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Hotel Style:
#11 Spa Hotel in Nairobi
#15 Romantic Hotel in Nairobi
#16 Business Hotel in Nairobi
#16 Luxury Hotel in Nairobi

194 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (170)
Viewed
Room/suite (45)
Viewed
Dining (33)
Viewed
View from room (14)
Viewed
Hotel & grounds (35)
Viewed
Bathroom (10)
Viewed
Pool/beach area (5)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (6)
Viewed
Dining (9)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay