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All 92 Nairobi hotels

Ole - Sereni Hotel, Nairobi

4.5 of 5 Hotel   |   Mombasa Road, Nairobi 00500, Kenya
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Ole - Sereni Hotel, Nairobi
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68%
Ranked #22 of 92 hotels in Nairobi
A recent review
5 of 5 stars reviewed 6 days ago
lisabethprice Seattle, Washington
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455 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

A reduced rate of $300 got me a tiny boxy room that looked more like a motel than anything else. Room service took so long to arrive that I had fallen asleep by the time it actually came. Noisy cleaners all night and very little soundproofing didn't make for a charming stay. Not sure why this place charges the rates... More

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Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We enjoyed our stay here passing through Nairobi. The rooms are clean and spacious. The hotel is very conveniently located between the two airports and the food is great! It is next to the Nairobi National Park and you may be able to see some wildlife from the hotel.

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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Brilliant location - close to the airport (i know not good for all), and next to the wildlife park (saw buffalo roaming on first night). First class service - very attentive staff, happy to accomodate needs - just need to work on speeding up check-in / check-out process Great food - mixture of restaurants and bars all offering good quality... More

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Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

Thank you for takibg time to give us your feedback. I am truly pleased to learn that your stay was memorable. We look forward to welcoming you back. More

Lexington, Kentucky
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 days awith my husband after a safari. It was an excellent choice because we wanted to stay in the hotel, resting and relaxing for the entire time. The hotel is a bit far from the city but that was no problem for us at that moment. We payed for a room that had a view... More

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Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

Thank you for taking time to give us your feedback. I am pleased to learn that your stay was memorable apart from the slow and less courteous service delivery. I have taken this concern with my team and we assure this will be delat with right away. We look forward to welcoming you back. More

Nairobi, Kenya
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very nice hotel and just a little bit away from the busy city centre of Nairobi. You take about 15 minutes from the Jomo Kenyatta international Airport. The Hotel is built adjacent to the Nairobi National Park hence can enjoy watching the wildlife comfortably from your room. The rooms are well spacious and their food and especially barbeque is... More

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Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

Thank you for taking time to give us your positive review. We are glad to learn that you enjoyed our facilities. We look forward to welcoming you back. More

Nairobi
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

February is most definitely my best month of the year.. It's my birthday month, valentines & my family + friends really shower me with lots of love. So when my dad asked me to pick a hotel for my birthday treat, Olereseni was my first pick. The location was perfect, very accessible & convenient for us all.. We started off... More

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Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

Ms. Jackie, Thank you so much for taking time to give us your positive reviews. Yes, I do recollect meeting you and I am very pleased to learn that your experience was memorable. We hope you will continue to choose our services. We look forward to having you with us soon. More

Glenelg, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Loved this hotel! Great gym facilities and pool, rooms and breakfast are perfect. Best aspect was George, the tour manager, who took us to the elephant orphanage, Kenyatta centre and kibera slum. If you're in Nairobi, definitely stay here. It's stunning in every aspect.

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Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

Thank you for taking time to give us your positive review. I am very pleased that your stay was memorable. We look forward to welcoming you back. More

Nairobi, Kenya
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 12, 2014

A short ride from the airport and after an 9 hour flight we were treated to the warmest of welcomes matched by the warm colours and generous spaces of the building itself. Delightful room with the same warm colour scheme and great toiletries, towels and bathrobes- very important! Hungry at 11.30pm? No problem, we were able to take advantage of... More

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Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

I thank you for taking time to give us your positive review. I am very pleased to learn that your stay was a memorable one. We look forward to welcoming you back. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2014

The restaurants are really lovely for family dining. They pay special attention to children's prefs as well. Booking is easy with staff politely following up on you to ensure you get your reservation. The location and ambience are outstanding with great customer service with Kenya love.

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Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

Thank you for taking time to give us your positive review. We look forward to welcoming you back. More

Kinshasa, Democratic Republic of the Congo
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 7, 2014

I stayed in Ole-Sereni two times last year, I booked online and got a very good deal. The hotel is close the airport and opposite the National park but dont expect to see too many animals. If you want to see game, organize a safari to the National Park with an early pick up from the hotel. If you are... More

Was this review helpful? Yes
Ghulam S, General Manager at Ole - Sereni Hotel, Nairobi, responded to this review

I sincerely thank you for taking time to give us your positive feedback. It is our constant endeavour to provide the finest of services and I am glad to learn that we achieved it with your stay. I will surely pass your sentiments to Ms. Ann. We look forward to welcoming you back. Karibu Sana More

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Additional Information about Ole - Sereni Hotel, Nairobi

Also Known As:
Ole - Sereni Hotel, Nairobi Hotel
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Address: Mombasa Road, Nairobi 00500, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Nairobi
#15 Business Hotel in Nairobi
#16 Family Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Ole - Sereni Hotel, Nairobi 4.5*
Official Description (provided by the hotel):
Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more   less 
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