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Hillpark Hotel

Lower Hill Road | P. O. Box 46037, Nairobi, Kenya
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1 room 1 guest
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38 Reviews from our TripAdvisor Community

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Traveler rating
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    7
    16
    10
    3
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Hillpark Hotel
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Athens, Greece
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 21, 2014

It was a business trip. The rooms are renevated, clean and nice. The staff in the receiption are very friendly. The bed is far from comfortable - too hard to be comfortable. Every morning we were awoken by the noise (shouting, machinery running, tv full blast as well as music) coming from the Gym which was in the opposite building.... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
38 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 8, 2014

Rooms are fine, food is pleasant and staff are helpful. There is a gym next door which is useful. Taxi service if wanted. A shopping centre is about 10 minutes walk away which has most things. A restaurant area to the front of the hotel provides covered and open air eating. There is no air conditioning, so rooms can get... More 

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Nairobi, Kenya
1 review
4 of 5 stars Reviewed May 15, 2014

Checked in for 2 weeks but am still here almost 6 months later! I just do not want to leave. The staff are so helpful and friendly and certainly make you welcome. The hotel has excellent rooms and facilities, I just cant praise it enough.

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Mumbai (Bombay), India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 23, 2014

The hotel was just opposite to our business office, so it was very conveniently located for us. The breakfast was nice and had a good vegetarian spread as well. Overall security at the hotel was fine. We had taken an apartment which had a large kitchen and living room area. The hotel room and apartment are similarly priced, so an... More 

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Canberra, Australia
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed September 22, 2013

A very difficult day for everyone; the day after the Westgate Mall seige. Our hearts go out to the Kenyan people at this time. I hope the hotel staff realised this and that it is also difficult for foreigners - some of whom were killed at Westgate. We had emails from our country's Foreign Affairs department warning Australian tourists not... More 

Was this review helpful? Yes 2

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Lusaka
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 5, 2013

Well Well, as a trained customer service specialist I found myself faced with a very cold reception from the front office staff and the room attendants for the duration of my stay at the hotel ( seven days). The staff need urgent customer service training before they loss customers who value good customer service delivery. I was rarely greeted each... More 

Was this review helpful? Yes 1
San Francisco, California
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 17, 2013

The Hillpark Hotel is a good alternative to downtown Nairobi. We stayed in a 3 bedroom apartment that would be perfect for a family. It could use an upgrade but the space was good. Excellent service, staff, and security. The food was good and the business center helped me accomplish a few tasks.

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Usa, Tanzania
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 1, 2013

I Would never reccomend this hotel to any1 , the phones in rooms dnt work the stuff members are rude the female workers love men they serve men 1st and female last its the worst hotel ever the food was horrible , i was booked at this hotel by kenya airways coz they delayed our flight ,

Was this review helpful? Yes 7
El Fondo de les Neus, Spain
Level Contributor
99 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed February 26, 2013

A good stay if , like us , you arrive late and leave early .Good rooms , no air con though , super big bath but cleanliness and detail not the first priority . Reception is cold and impersonal , both human and building . Good breakfast but no personal touches at all. Us eit if you have to but... More 

Was this review helpful? Yes 1
mombasa
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed January 26, 2013

Have stayed at this hotel twice and stayed in the new wing which was great and would recommend this to anyone however please do NOT accept to stay in the old wing or the apartments as they are very run down and not pleasant. The location of this hotel is very good if on business in Nairobi as it is... More 

Was this review helpful? Yes 2
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