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Hillpark Hotel

Lower Hill Road | P. O. Box 46037, Nairobi, Kenya
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1 room 1 adult
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43 Reviews from our TripAdvisor Community

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Maseru, Lesotho
Level Contributor
6 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed for a night at the Hillpark Hotel on the 12th December 2015. The service from the reception to the room was ok, the staff friendly and the food real tasty. The rooms are comfortably furnished and the view ok.

Helpful?
Thank Mosotho01
Hillpark H, General Manager at Hillpark Hotel, responded to this review

Dear Mosotho01, Warm greetings from HillPark Hotel & thank you for the very positive review on TripAdvisor. I have shared your sentiments with the entire team and they look forward to hosting you again at our hotel. Asante Sana More 

Haelen, Limburg, Netherlands
Level Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed November 22, 2015

The hotel is quite ok for business purposes. I've stayed 2 times one week in this hotel for business, but would disapointed if i would stay here for holiday. The staff at the front desk is very helpfull and friendly. Also the food at the restaurant is good, however the staff at the restaurant is way more unfriendly, compered with... More 

Helpful?
Thank RobertReesink
Hillpark H, General Manager at Hillpark Hotel, responded to this review

Dear RobertReesink, Warm greetings from HillPark Hotel Nairobi. Thank you for the very candid review our facilities and service delivery. We have looked into the issue of warm hospitality at the restaurant & rest assured that you will experience positive changes on your next visit. I would also like to share with you that we do have a beach hotel... More 

Travelers are raving about these Nairobi hotels

Nairobi, Kenya
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed October 13, 2015

From the Reception,rooms and the dinning all was smiles a great welcome.The staffs were very helpful.The rooms are spacious.The hotel is located in a very quiet place especially for business clients.I would recommend this hotel to any one visiting Nairobi City

Helpful?
Thank 61255
Hillpark H, General Manager at Hillpark Hotel, responded to this review

Dear Valued Guest, Thank you for the very encouraging remarks shared on and being our ambassador our there. We will be sure to give the same service to any business sent to us and look forward to hosting you in future. Warm Regards General Manager More 

Nairobi, Kenya
2 reviews
5 of 5 stars Reviewed October 5, 2015 via mobile

Service in the bar by Mathew was top class ,very friendly and engaging. Tried chicken wings with fries and this is the best food to try in Nairobi.(exceptional). Very good location and environment. Will definitely be back.

Helpful?
Thank James M
Nairobi, Kenya
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 23, 2015 via mobile

In need of a revamp. In a key position to take advantage of business travellers to Upper Hillside but is outdated and a little run down. Very active gym group. Recent road excavations make it a challenge to get to and live at. Hopefully the all night excavations and rock breaking will come to an end. Food is mediocre to... More 

Helpful?
Thank Mike S
Santa Rosa, California
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 16, 2015

Recent road construction has made this hotel and its neighbors like the Crowne Plaza unpleasant but otherwise the location with respect to major businesses and its relatively low cost is the rationale for staying at this hotel. Unlike many hotels in Kenya, this hotel is not a place to experience but just a place to stay while doing business. The... More 

Helpful?
1 Thank Bill1andBill2
Hillpark H, Manager at Hillpark Hotel, responded to this review

Dear Bill, Thank your very much for making a review on our hotel. Since September 2014, when you lastly visited us, so much has happened within Hillpark Hotel and the surrounding. The road construction has progressed well and the heavy machinery are no longer on site hence the noise has been well contained and the traffic flow has greatly improved.... More 

Nairobi
Level Contributor
117 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed July 11, 2015

Stayed there for a meeting, one of the worse hotel experiences in Nairobi. There is a lot of construction around, so the place was dusty and noisy. The internet did not function most of the time. Food was terrible, service quite poor. Lots of staff wandering around. The room was ok, but the conference room was in need of repairs.... More 

Helpful?
2 Thank Helena M
Mumbai
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 22, 2015

In simple words the hotel could do much better. The plus points are: Location: In very posh area of Nairobi, where most of the business houses are placed. However due to heavy construction in this area roads are very bad and during peak hours you will face hue traffic jam. But this should be temporary and post construction activity is... More 

Helpful?
Thank Nitsnath123
London
Level Contributor
85 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed March 29, 2015

Stayed here for best part of a week. Paid for by my company. Nice rooms with great showers. Baths were knackered and basically not usable. No air-conditioning so at times rooms were pretty hot even with a fan on. Food was average for the price. Gym is very well equipped. Didn't use the swimming pool but always had someone in... More 

Helpful?
2 Thank DocMarkL
Nuneaton, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 11, 2015 via mobile

Spent three nights here earlier this week. Was over on business so needed somewhere reasonable to set up base. My colleague and I have mixed feelings about Hillpark, allow me to explain: The hotel staff work hard to keep it clean despite it showing its age. Housekeeping is excellent as is the waiting service in the bar and restaurant. My... More 

Helpful?
4 Thank sharrison64
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