We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 91 Nairobi accommodations

Hillpark Hotel

Lower Hill Road | P. O. Box 46037, Nairobi, Kenya
Hotel amenities
Save Saved
You added Hillpark Hotel to your Saves list
Hillpark Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #44 of 91 Specialty lodging in Nairobi
A recent review
4 of 5 stars reviewed 2 weeks ago
harlan8 Los Angeles, California
  • Overview
  • Reviews (30)
  • Photos (7)
  • Amenities
  • Q&A
  • Room tips (10)
  • Location
  • More
Write a Review

30 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Los Angeles, California
Top Contributor
260 reviews 260 reviews
100 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The new section the hotel is nice, very nice bath area. Bed was fine, not the most comfortable. Very near CBD. I walked, it took about 20 minutes along a busy road (for security). The people like Daniel (and Rebecca?) were very helpful. The food in the restaurant is fine. I had one dinner there. Breakfast was nice with omelet... More

Was this review helpful? Yes
Athens, Greece
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

It was a business trip. The rooms are renevated, clean and nice. The staff in the receiption are very friendly. The bed is far from comfortable - too hard to be comfortable. Every morning we were awoken by the noise (shouting, machinery running, tv full blast as well as music) coming from the Gym which was in the opposite building.... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 8, 2014

Rooms are fine, food is pleasant and staff are helpful. There is a gym next door which is useful. Taxi service if wanted. A shopping centre is about 10 minutes walk away which has most things. A restaurant area to the front of the hotel provides covered and open air eating. There is no air conditioning, so rooms can get... More

Was this review helpful? Yes
Nairobi, Kenya
1 review
4 of 5 stars Reviewed May 15, 2014

Checked in for 2 weeks but am still here almost 6 months later! I just do not want to leave. The staff are so helpful and friendly and certainly make you welcome. The hotel has excellent rooms and facilities, I just cant praise it enough.

Was this review helpful? Yes
Glasgow, United Kingdom
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 9, 2014

I thought the staff were friendly and helpful - a receptionist even lent me her mobile to make an urgent call. Room was attractive with a comfortable bed but the bath was enormous and rather than a door in to bathroom there was a curtain. Just seemed a bit odd and it might depend on who you were sharing with!... More

Was this review helpful? Yes
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 23, 2014

The hotel was just opposite to our business office, so it was very conveniently located for us. The breakfast was nice and had a good vegetarian spread as well. Overall security at the hotel was fine. We had taken an apartment which had a large kitchen and living room area. The hotel room and apartment are similarly priced, so an... More

Was this review helpful? Yes
Canberra, Australia
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed September 22, 2013 via mobile

A very difficult day for everyone; the day after the Westgate Mall seige. Our hearts go out to the Kenyan people at this time. I hope the hotel staff realised this and that it is also difficult for foreigners - some of whom were killed at Westgate. We had emails from our country's Foreign Affairs department warning Australian tourists not... More

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 5, 2013

Well Well, as a trained customer service specialist I found myself faced with a very cold reception from the front office staff and the room attendants for the duration of my stay at the hotel ( seven days). The staff need urgent customer service training before they loss customers who value good customer service delivery. I was rarely greeted each... More

Was this review helpful? Yes 1
San Francisco, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 17, 2013

The Hillpark Hotel is a good alternative to downtown Nairobi. We stayed in a 3 bedroom apartment that would be perfect for a family. It could use an upgrade but the space was good. Excellent service, staff, and security. The food was good and the business center helped me accomplish a few tasks.

Was this review helpful? Yes
Usa, Tanzania
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 1, 2013

I Would never reccomend this hotel to any1 , the phones in rooms dnt work the stuff members are rude the female workers love men they serve men 1st and female last its the worst hotel ever the food was horrible , i was booked at this hotel by kenya airways coz they delayed our flight ,

Was this review helpful? Yes 7
Owners: What's your side of the story?
If you own or manage Hillpark Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hillpark Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hillpark Hotel

Address: Lower Hill Road | P. O. Box 46037, Nairobi, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$$
Reservation Options:
TripAdvisor is proud to partner with Jovago.com, Expedia, Booking.com, Travelocity, BookingOdigeoWL and HotelsClick so you can book your Hillpark Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

7 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (3)
Bathroom (2)
Room/suite (1)

Management photos: Courtesy of the property manager

All management photos (5)
Room/suite (1)
Hotel & grounds (1)
Other (3)


Fitness Center with Gym / Workout Room Restaurant
Official Description (provided by the hotel)
Most hotels will call you a guest. The Hillpark Hotel treats you like family from the moment you walk through the door. Located in the peaceful leafy Lower hill area, which borders Upper hill, Hillpark Hotel has proven its regard to quality service and personalised attendance. Over the years Hillpark Hotel has managed to grow and upgrade its facility to meet the satisfaction of our clients. The Hillpark Hotel experience is full of thoughtfully orchestrated touches, to make your lodging experience as pleasing as possible. The hotel consists of standard, executive, premium and deluxe suites with elegantly designed interiors and apartments for those who prefer a longer stay at the hotel.For those who appreciate great African and exotic food made fresh from scratch,one meal at a time, by people who really care. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer