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All 103 Nairobi hotels

West Breeze Hotel

3.5 of 5 Hotel   |   Masaba Road, Off Bunyala Road | Past NIC Bank, Upperhill Branch, Upperhill, Nairobi, Kenya (Nairobi Central Business District)
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West Breeze Hotel
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Ranked #37 of 103 Hotels in Nairobi
A recent review
5 of 5 stars reviewed 4 weeks ago
Edgar F Dar Es Salaam Region, Tanzania
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15 reviews from our community

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    4
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Date | Rating
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English first
Dar Es Salaam Region, Tanzania
1 review
5 of 5 stars Reviewed 4 weeks ago

I real enjoyed warm welcome and services offered at west breeze hotel. I recommend it for other visitors going to Nairobi. The hotel is suitable to visitors looking for cool places to stay. It is located in cool area and suitable for meetings and training sessions. Should you need to concentrate, that's the best place.

Was this review helpful? Yes
Rachelwahome, Guest Relations Manager at West Breeze Hotel, responded to this review

we are glad to know that you enjoyed your stay with us and appreciated our services. Its our mandate to give our guest a memorable stay at west breeze hotel and it feels good to know that we achieved. looking forward to hosting you again. Thank you More

Kampala, Uganda
1 review
5 of 5 stars Reviewed August 9, 2014

The professionalism exhibited by the team at the reception Was a wonderful experience. Specifically the wait by the name FANICE. The timely feedback from the receptionist whenever we had challenges in the room was exceptional .Especailly as I mentioned Fanice (not sure her real name) a receptionist who i think used to work night shifts supported us so much. I... More

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Rachelwahome, General Manager at West Breeze Hotel, responded to this review

We can not thank you enough and the rest of the AMREF guests for choosing to stay with us. It was great serving you for the two weeks, we all enjoyed your company. Thank you once again for taking time to write a kind review about our services. Fanice has seen this, she can't wait to welcoming you again. The... More

Gaborone, Botswana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

West Breeze has a warm homely atmosphere. The staff is generaly friendly and helpful, they listen and always wear a smile. The downside is housekeeping, it appears like service from another place. Management should provide supervision to this department.

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Rachelwahome, Manager at West Breeze Hotel, responded to this review

Thank you Labane for choosing west breeze hotel, we are glad that you appreciated the quality of our services. we have taken the necessary measures to ensure that housekeeping services are excellent as well. looking forward to hosting you again. More

Addis Ababa, Ethiopia
1 review
4 of 5 stars Reviewed July 30, 2014

I stayed for two nights, the neighborhood is quiet and close to the center.The food is good and so are the rooms, the wi-fi needs to be addressed urgently other than that it is a nice place to stay for a budget price. The staff are exceptionally friendly , they deserve a credit for making the place enjoyable.

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Rachelwahome, Manager at West Breeze Hotel, responded to this review

Many thanks to you Abby, it was a pleasure hosting you and we are glad you enjoyed our services; good food, rooms and friendly staff. we apologize for the wireless hitch, we noticed the problem and addressed it immediately looking forward to hosting you soon. More

Durban, South Africa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 16, 2014

With the crazy traffic in Nairobi I find it very beneficial to stay in Westbreeze since it's one of the closest hotels from the airport. That said you still must give yourself enough time to get to the airport comfortably. The staff are very friendly and professional and the price is very reasonable.

Was this review helpful? Yes 2
Nony W, General Manager at West Breeze Hotel, responded to this review

Thank you for choosing to stay at our hotel whenever you are in Nairobi. We are glad you appreciate the friendliness and professionalism of our staff. We look forward to hosting you again soon. More

Knysna
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 6, 2014

Stayed at West breeze for two nights. Had to be moved as the Wi-Fi was not working in the room. When moved, it was not much better. The rooms are basic but clean. The menu and quality of meals leave a lot to be desired. The bar didn't have basics and no ice!

Was this review helpful? Yes 1
Rachelwahome, General Manager at West Breeze Hotel, responded to this review

Thank you for choosing to stay at our hotel. We appreciate your feedback and sincerely apologise for the bad experience. We have so far gotten our IT personnel fix the Wi - fi problem. Necessary measures have also been taken to ensure that all the menu items are available on request. We are glad that you found the room clean... More

Brisbane, Australia
Top Contributor
73 reviews 73 reviews
34 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed February 13, 2014

Overnight stay transiting Nairobi. Taxi had a lot of trouble finding its location. Tired, dated and worn. Bar/Dining areas hardly serviced and practically no people in them either. Room clean enough. Secure fenced property with 24hour gate guard. Reception staff fantastically good. Reasonably priced, but would just take a lick of paint and some new furniture and fittings to bring... More

Was this review helpful? Yes 1
Rachelwahome, General Manager at West Breeze Hotel, responded to this review

Thank you for your feedback. We are glad to note that you appreciate the cleanliness of the rooms, security, good staff and the affordable rates. We apologise for the bad experience you encountered locating our hotel. In life, there is always room for improvement and we are pleased to inform you that we are in the process of renovating and... More

Melbourne
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 14, 2013 via mobile

This hotel is in desperate need of a renovation. The owners could do some minor things to improve the overall experience. Repairs to showers to make sure the hot water works and the nozel can be secured to the wall would be a good start. Failing this, a working plug in the bathtub would be nice. New curtains and bed... More

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Rachelwahome, General Manager at West Breeze Hotel, responded to this review

Thank you for taking time to write and give us your feedback. It is a pleasure to read that you appreciate the hospitality and dedication of our staff. The hotel is currently under renovation to give it a new look. Give us another chance to serve you. More

Atlanta, Georgia, United States
1 review
4 of 5 stars Reviewed February 24, 2013

After experiencing a VERY wide variety of lodging accommodations in Kenya, I found the West Breeze Hotel to be a breath of fresh air. The staff was very nice and helpful, the food was delicious, and the rooms clean and comfortable. Bathroom was large too. It's not a luxury resort, but that's not what we were looking for. Loved staying... More

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Rachelwahome, General Manager at West Breeze Hotel, responded to this review

Thank you for taking time to write kind review of our hotel. It is a pleasure to note that we gave you a wonderful experience. We look forward to hosting you again. More

New Delhi, India
Reviewer
4 reviews 4 reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 1, 2013

Hotel is about 25 KM from air port but once i reached there it was a good experience. The location of the hotel is away from the main hub but not very far. It gives the feel of staying in your private villa with all amenities and facilities.The front desk staff are friendly and always ready to assist. hotel In-house... More

Was this review helpful? Yes
Rachelwahome, Manager at West Breeze Hotel, responded to this review

Thank you for sharing your great experience at West Breeze Hotel. It is our pleasure to note that you enjoyed our services and that you appreciate the good customer care extended by our staff. Look forward to your next visit. More

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Additional Information about West Breeze Hotel

Address: Masaba Road, Off Bunyala Road | Past NIC Bank, Upperhill Branch, Upperhill, Nairobi, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Bar / Lounge Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #37 of 103 Hotels in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — West Breeze Hotel 3.5*
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