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All 106 Nairobi hotels

Crowne Plaza Hotel Nairobi

4.0 of 5 Hotel   |   Kenya Road Upper Hill | PO Box 25574, Nairobi 00100, Kenya (Upper Hill Estate)
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Ranked #17 of 106 Hotels in Nairobi
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 16, 2011
Chloe76 Manchester, United Kingdom
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311 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Hotel Nairobi
See the most recent reviews
Manchester, United Kingdom
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 16, 2011

Something anyone staying in Nairobi must consider is the traffic. Weekends are not too bad but during the week it can take anything from 30 minutes to 2 hours to get to or from Jomo Kenyatta airport. If you have a morning flight to catch this can mean leaving your city hotel 4-5 hours before your flight! If this is... More

Was this review helpful? Yes 1
Ottawa, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 22, 2011

We had the pleasure of staying at the Crowne Plaza Nairobi for two nights prior to a lengthy trip in Africa, and have nothing but good things to say about the hotel. The primary purpose of our stay was to help us to get over jetlag, and the Crowne Plaza exceeded in every respect. The room was clean and bright,... More

Was this review helpful? Yes 3
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 21, 2011

I stayed at the Crown Plaza for four nights. I was very impressed with the accommodations and the helpfulness and friendliness of the staff. I would without a doubt stay there again.

Was this review helpful? Yes 2
Vienna, Austria
Top Contributor
61 reviews 61 reviews
50 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed June 15, 2011

Perfectly agreeable business hotel and a good choice in Nairobi, where hotels tend to be either a bit aged or horribly expensive. The area of the city is a bit of a business district, but if you want a little more local feeling than an international hotel chain, just hop across the street into the bar/restaurant on the other side... More

Was this review helpful? Yes 1
Kampala, Uganda
Top Contributor
184 reviews 184 reviews
102 hotel reviews
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed June 6, 2011

I had initially wanted to stay at the Crowne Plaza which sadly for the days in question was full, so I opted for the 'senior cousin' InterContinental and only went to see the hotel while in the city to get a feel for it. Clearly aimed at the 'fast' business visitors the hotel has plenty of meeting spaces available, all... More

Was this review helpful? Yes 2
15 reviews 15 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 29, 2011

Spent 3 days before and two after a recent safari and I couldn't recommend this hotel more. The staff was consistently friendly and professional, the managers visible and sincere and the rooms beautiful and clean. I ll be staying here again whenever I return tom Nairobi.

Was this review helpful? Yes 1
IHGCare, IHGCare at Crowne Plaza Hotel Nairobi, responded to this review

Dear Thelmagirl, Thank you for your review! We are glad to have been your hotel of choice before and after your safari. Thank you for your kind words! We hope to welcome you again soon! Best, Joshua Brinkerhoff Case Manager IHGCare More

3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 18, 2011

I stayed at Crowne Plaza for 5 nights in April 2011 during a business trip to Nairobi. In my view it is a good hotel which gave me no reason to complain other than the one I have given below. Hotel is good, staff is very friendly, location is fine, rooms and amenities are good. Nice clean bathrooms, great housekeeping,... More

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Bangalore, India
15 reviews 15 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 17, 2011

“LIVED” in Crowne Plaza, Nairobi for 5 months+ (>160 days) the experience is just fantastic. I was given all types of room during my stay- Standard, Club, Junior Suite and Executive Suite. Most of the time I was in a Suite room. Beds are excellent. My initial stay at the Hilton was a bad experience because they had bad furniture... More

Was this review helpful? Yes 4
Dubai, United Arab Emirates
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 3, 2011

It was really hard to find an hotel in Nairobi to meet your expectations considering only 1 year ago and now you enjoy a place that is nearly exceeding your expectations,how fast!Located on Upper Hill,it is very convenient for any business trip to Industrial Area or Mombasa road bypassing the traffic mess.All the people serving at hotel are polite and... More

Was this review helpful? Yes 2
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed April 1, 2011

My colleagues and I stayed in this hotel for 4 weeks. The staff, below management level were amazing! However, the hotel is in the middle of a building site with constant drilling and pile driving starting at 7.15 am in the mornings, including weekends. A large number of rooms are opposite a club, whose music and vibrations keep you awake... More

Was this review helpful? Yes 5
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Additional Information about Crowne Plaza Hotel Nairobi

Address: Kenya Road Upper Hill | PO Box 25574, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi > Upper Hill Estate
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Hotel Nairobi 4*
Number of rooms: 162
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