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All 101 Nairobi hotels

Crowne Plaza Hotel Nairobi

4.0 of 5 Hotel   |   Kenya Road Upper Hill | PO Box 25574, Nairobi 00100, Kenya (Upper Hill Estate)
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Ranked #15 of 101 hotels in Nairobi
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 28, 2011
5starworld Johannesburg, South Africa
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293 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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There are newer reviews for Crowne Plaza Hotel Nairobi
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Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2011

It stands grand amongst the best in the world, the Crown Plaza makes its mark in Nairobi. Set amongst the Embassies and Corporate giants on Upper hill, away from the air pollution, traffic and dust. it doesn't have views of Kilimanjaro, then again none of the hotels in Nairobi do, however the Crown Plaza is certainly the Jewel of Nairobi... More

Was this review helpful? Yes 1
Toronto, Canada
1 review
5 of 5 stars Reviewed July 28, 2011

My experience at Crowne Plaza Nairobi has been my best yet! The service was EXCEPTIONAL - I have never stayed at a hotel with such professional mannerism and authenticity. Everything from the food, to the rooms, to the comfortable beds, to the friendly staff, to the spa/gym was absolutely superb. The only hotel I'll be staying at when I return... More

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Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2011

5 star service and the most comfortable bed I've ever slept on in a hotel!

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 16, 2011

Something anyone staying in Nairobi must consider is the traffic. Weekends are not too bad but during the week it can take anything from 30 minutes to 2 hours to get to or from Jomo Kenyatta airport. If you have a morning flight to catch this can mean leaving your city hotel 4-5 hours before your flight! If this is... More

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Ottawa, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 22, 2011

We had the pleasure of staying at the Crowne Plaza Nairobi for two nights prior to a lengthy trip in Africa, and have nothing but good things to say about the hotel. The primary purpose of our stay was to help us to get over jetlag, and the Crowne Plaza exceeded in every respect. The room was clean and bright,... More

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 21, 2011

I stayed at the Crown Plaza for four nights. I was very impressed with the accommodations and the helpfulness and friendliness of the staff. I would without a doubt stay there again.

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Vienna, Austria
Top Contributor
62 reviews 62 reviews
51 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 15, 2011

Perfectly agreeable business hotel and a good choice in Nairobi, where hotels tend to be either a bit aged or horribly expensive. The area of the city is a bit of a business district, but if you want a little more local feeling than an international hotel chain, just hop across the street into the bar/restaurant on the other side... More

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Kampala, Uganda
Top Contributor
178 reviews 178 reviews
97 hotel reviews
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed June 6, 2011

I had initially wanted to stay at the Crowne Plaza which sadly for the days in question was full, so I opted for the 'senior cousin' InterContinental and only went to see the hotel while in the city to get a feel for it. Clearly aimed at the 'fast' business visitors the hotel has plenty of meeting spaces available, all... More

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14 reviews 14 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 29, 2011

Spent 3 days before and two after a recent safari and I couldn't recommend this hotel more. The staff was consistently friendly and professional, the managers visible and sincere and the rooms beautiful and clean. I ll be staying here again whenever I return tom Nairobi.

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IHGCare, IHGCare at Crowne Plaza Hotel Nairobi, responded to this review

Dear Thelmagirl, Thank you for your review! We are glad to have been your hotel of choice before and after your safari. Thank you for your kind words! We hope to welcome you again soon! Best, Joshua Brinkerhoff Case Manager IHGCare More

3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 18, 2011

I stayed at Crowne Plaza for 5 nights in April 2011 during a business trip to Nairobi. In my view it is a good hotel which gave me no reason to complain other than the one I have given below. Hotel is good, staff is very friendly, location is fine, rooms and amenities are good. Nice clean bathrooms, great housekeeping,... More

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Additional Information about Crowne Plaza Hotel Nairobi

Address: Kenya Road Upper Hill | PO Box 25574, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi > Upper Hill Estate
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Hotel Nairobi 4*
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Nairobi #11 Luxury Hotel in Nairobi #12 Business Hotel in Nairobi #13 Romantic Hotel in Nairobi
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Official Description (provided by the hotel)
Crowne Plaza Nairobi is a new and stylish, 4 Star hotel strategically located in the commercial area of Upper Hill in Nairobi. The hotel is surrounded by multinational companies, diplomatic missions, banks, government offices, insurers and hospitals. Our pillar-less ballroom and 6 boardrooms with state-of-the-art equipments make it the ideal place to stay and meet. The Crowne Plaza Nairobi is just a 30 minute drive from the Jomo Kenyatta International Airport, 10 minutes drive to the City Centre and 20 minutes drive to the famous Nairobi National Park and Animal Orphanage. Crowne Plaza Nairobi has 162 superbly appointed spacious rooms which include thirteen suites, a club floor with its exclusive lounge. All rooms are air conditioned and have high speed wireless internet connectivity. To compliment this is the Business Centre, the double story ultra modern fitness centre and heated swimming pool, Multiple restaurants and a double story bar, 24 hour room service, a gift shop, money changing facilities, beauty salon, travel desk, secure and ample parking space, and same day laundry facilities. ... more   less 
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