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Kenya Comfort Hotel Suites

Milimani / Ralph Bunche Road, Nairobi, Kenya
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Kenya Comfort Hotel Suites
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Kenya Comfort Hotel Suites
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19 reviews from our community

Traveler rating
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    4
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tewkesbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 14, 2015

I stayed here for a couple of weeks. Frankly it is a little expensive - but that may be a reflection of the boom in business in Nairobi. The room was OK but the bathroom was in need of renovation/cleaning. The wifi sort of worked (a bit) in the room but was fine in the restaurant. Breakfast is generous and... More 

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Seattle, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 5, 2015

I stayed at Kenya comfort for a few nights before my departure out of the country after a long vacation. The place was decent and affordable because all we needed was a place to sleep. The day of our departure we were treated like crap when we wanted to go to our room to pick our bags. They stated we... More 

Was this review helpful? Yes 1
kchensuites, General Manager at Kenya Comfort Hotel Suites, responded to this review

Thank you for taking your precious time to share your experience regarding your stay with us. Matters of security both hotel and all guest personal security are taken very seriously. Kenya is facing serious security threats on a daily basis and preventing visitors from accessing the hotel residential areas enhances security both for the hotel as well as guests. Our... More 

Travelers are raving about these Nairobi hotels

Contributor
13 reviews 13 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 7, 2014

Safe locality, great security, clean rooms, good wifi, break fast needs to improve, no fans in rooms can be an issue if you have mosquitoes buzzing around when u r sleeping, higgly recommend for business travellers, not so much for leisure.

Was this review helpful? Yes 1
kchensuites, Manager at Kenya Comfort Hotel Suites, responded to this review

We thank you for posting a review regarding your stay with us. This goes a long way into assisting us to improve the quality of our services. We much appreciate your analysis. Breakfast has greatly improved, service was slightly an issue which has now been fully addressed after focusing our concentration on weak areas. All our rooms have mosquito nets.... More 

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 12, 2014

My husband and I spent 1 night at Kenya Comfort Hotel Suites before departing Kenya to return home. The hotel is in a safe area of Nairobi, within short taxi rides to nearby restaurants and the downtown area. For one night, this hotel met our needs. Large rooms, clean for the most part, not a lot of bells and whistles... More 

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Nairobi
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 22, 2013

Newly refurbished rooms with a more modern look gives the hotel a much needed face lift from what it was before. Rooms are clean and service decent but shower drain was partially blocked. However the hotel lacks many basics that a hotel of its standard should always have e.g. No soap, only shower gel; No shampoo; No bathroom mat; No... More 

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Dortmund, Germany
Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 20, 2013

I was hesitating a litle bit about staying there. So i booked another first and then had a look at Kenya Comfort Suites (beware that they also have a sister Hotel which goes by the Name Kenya Comfort HOTEL). I was very happy with my "inspection" and decided to stay there some nights later. I was staying in a superior... More 

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Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 20, 2013 via mobile

Kenys comfort is clean and ideal to stay for whatever your doing next had a nice meal on the balcony of restuarant watching nairobi world go by. Reception staff very helpful one of them even offering to use his phone to phone england with a sim. Again got me a taxi driver paul for a couple of trips the taxi... More 

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Accra, Greater Accra, Ghana
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 23, 2013

Clean, staff is well behaved, rooms are comfortable and hot water is from instant geyser. Lift works and kitchen staff is very good in customer care. My stay was for 2 nights at Jan 2013, some part of hotel is under construction so no internet cafe service is available but work will finish fast. Security is also very tight

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rabat
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed November 9, 2012

This hotel is rather dark and the rooms are not exactly beautiful, but the staff is somewhat accommodating and brought me buckets of hot water each morning because there was no hot water in the bathroom. I of course got sick because of the lack of hot water, and when you think about it, it is sick that a three... More 

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Toronto, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 2, 2011

Definitely have to agree with the previous reviewer - this place was a nightmare. We were sent here after their sister hotel in town refused to honour our reservation. It is currently under construction - there are gaping holes in some of the walls and exposed wiring in the lobby. The rooms were dingy, there was no hot water in... More 

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kchensuites, Manager at Kenya Comfort Hotel Suites, responded to this review

I have carefully gone through and scrutinized both your reviews, whose facts I would like to clarify. Firstly, I believe that you are widely travelled and as such you are fully aware of the booking and reservation concepts worldwide “whenever you do a room reservation and don’t pay for it, the booking remains tentative, it will only be blocked if... More 

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