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Kenya Comfort Hotel Suites

3.0 of 5 Milimani / Ralph Bunche Road, Nairobi, Kenya
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Kenya Comfort Hotel Suites
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Kenya Comfort Hotel Suites
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16 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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12 reviews 12 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 7, 2014

Safe locality, great security, clean rooms, good wifi, break fast needs to improve, no fans in rooms can be an issue if you have mosquitoes buzzing around when u r sleeping, higgly recommend for business travellers, not so much for leisure.

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kchensuites, Manager at Kenya Comfort Hotel Suites, responded to this review

We thank you for posting a review regarding your stay with us. This goes a long way into assisting us to improve the quality of our services. We much appreciate your analysis. Breakfast has greatly improved, service was slightly an issue which has now been fully addressed after focusing our concentration on weak areas. All our rooms have mosquito nets.... More 

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 12, 2014

My husband and I spent 1 night at Kenya Comfort Hotel Suites before departing Kenya to return home. The hotel is in a safe area of Nairobi, within short taxi rides to nearby restaurants and the downtown area. For one night, this hotel met our needs. Large rooms, clean for the most part, not a lot of bells and whistles... More 

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Senior Contributor
32 reviews 32 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 22, 2013

Newly refurbished rooms with a more modern look gives the hotel a much needed face lift from what it was before. Rooms are clean and service decent but shower drain was partially blocked. However the hotel lacks many basics that a hotel of its standard should always have e.g. No soap, only shower gel; No shampoo; No bathroom mat; No... More 

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Dortmund, Germany
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 20, 2013

I was hesitating a litle bit about staying there. So i booked another first and then had a look at Kenya Comfort Suites (beware that they also have a sister Hotel which goes by the Name Kenya Comfort HOTEL). I was very happy with my "inspection" and decided to stay there some nights later. I was staying in a superior... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed July 20, 2013 via mobile

Kenys comfort is clean and ideal to stay for whatever your doing next had a nice meal on the balcony of restuarant watching nairobi world go by. Reception staff very helpful one of them even offering to use his phone to phone england with a sim. Again got me a taxi driver paul for a couple of trips the taxi... More 

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Accra, Greater Accra, Ghana
1 review
4 of 5 stars Reviewed January 23, 2013

Clean, staff is well behaved, rooms are comfortable and hot water is from instant geyser. Lift works and kitchen staff is very good in customer care. My stay was for 2 nights at Jan 2013, some part of hotel is under construction so no internet cafe service is available but work will finish fast. Security is also very tight

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Senior Contributor
23 reviews 23 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed November 9, 2012

This hotel is rather dark and the rooms are not exactly beautiful, but the staff is somewhat accommodating and brought me buckets of hot water each morning because there was no hot water in the bathroom. I of course got sick because of the lack of hot water, and when you think about it, it is sick that a three... More 

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Toronto, Canada
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 2, 2011

Definitely have to agree with the previous reviewer - this place was a nightmare. We were sent here after their sister hotel in town refused to honour our reservation. It is currently under construction - there are gaping holes in some of the walls and exposed wiring in the lobby. The rooms were dingy, there was no hot water in... More 

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kchensuites, Manager at Kenya Comfort Hotel Suites, responded to this review

I have carefully gone through and scrutinized both your reviews, whose facts I would like to clarify. Firstly, I believe that you are widely travelled and as such you are fully aware of the booking and reservation concepts worldwide “whenever you do a room reservation and don’t pay for it, the booking remains tentative, it will only be blocked if... More 

The Hague, The Netherlands
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 14, 2010

Old building, old furniture, dangerous bathroom, mysterious food, bad and dangerous neighbourhood and the hotel is a great place for prostitutes. You can pick the "ladies" from the bar and lobby. Stay away from this hotel!

Was this review helpful? Yes 1
kchensuites, Manager at Kenya Comfort Hotel Suites, responded to this review

This contribution is absolutely incorrect. Our building is up to standard with very spacious rooms. Furniture is well maintained and fully functional. In fact the property is under renovation to be a better 3 star property within the next one year. Our hotel is at the outskirts of the city center with a very good neighborhood. From city centre our... More 

Springdale, Arkansas
13 reviews 13 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 13, 2010

We stayed here after arriving in Nairobi and before transferring to Arusha for Safari. Not many reviews so I wasn't sure what to expect, but the price was right. This place isn't super fancy, but it's spacious and the kitchen has electric kettles, utensils, toaster, etc. Would not be a bad place to stay for an extended period in that... More 

Was this review helpful? Yes 1
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Additional Information about Kenya Comfort Hotel Suites

Address: Milimani / Ralph Bunche Road, Nairobi, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kenya Comfort Hotel Suites 3*
Number of rooms: 64
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