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Marble Arch Hotel

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Lagos Road | off Tom Mboya Street, Nairobi, Kenya
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23 Reviews from our TripAdvisor Community

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Hinesville, Georgia, United States
2 reviews
5 of 5 stars Reviewed October 12, 2014

Location is great, seems to be central to everything in the city. The staff was very kind and attentive. I stayed there 11 nights and each night it was loud outside could not shut out the noise. That would be the only reason I would not stay again. The food was good and the wait staff were very courteous. The... More 

Helpful?
Thank 912high
Imma2013, General Manager at Marble Arch Hotel, responded to this review

Greetings and well wishes, Thanks for your review. Your complements have been noted. We are committed to giving our clients value for their money and so we will soon start renovating our rooms. We look forward to a great relationship and bright future. Wishing you health and happiness. Immaculate Hotel Manager. More 

Reno
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 18, 2014

We stayed two nights in the suite (before our safari) and one night in a regular room (after our safari). The suite was quite large and nice b/c we were there a full day and were able to watch a movie in the living room. The room needed updating and the tile work, etc. was a little sloppy. Great balcony.... More 

Helpful?
Thank Monica M
Imma2013, General Manager at Marble Arch Hotel, responded to this review

Great to receive feedback from you. we are grateful to note you liked our services and we value the comments on the areas you felt we need to improve on. we are committed to ensuring comfort to our customers and these areas will be addressed. Wishing you peace and good health. Immaculate Hotel manager More 

Mombasa, Kenya
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 8, 2014

Nicely appointed with a great bathroom (nice bathtub, big sink, fluffy towels, shelves to put your things, lights in different places, all clean and new), changing area. There are a tea kettle, fridge, mosquito netting, and small bottle of water every day. Part of the corridor space is open-air so the hotel is fresh and feels spacious. Wifi is decent,... More 

Helpful?
3 Thank Peter A
Nairobi, Nairobi, Kenya
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 4, 2014

Located at the heart of Nairobi city, Marble Arch hotel is worth considering if you have something to do late atmnight within the NCBD. If you are looking for a cozy place, look elsewhere. It is practical, not cossy. If you are paranoid, about your security, this is not for you, even though it is not insecure. Food is amazing.... More 

Helpful?
1 Thank aroundtheworldformak
Harrisburg
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 26, 2013

I have stayed at the Marble Arch, Nairobi, Kenya, every year since 2008. The service is the best ever, and the staff is the most courteous I've ever encountered. In addition, the food is WONDERFUL! The hotel is quaint but beautiful.

Helpful?
3 Thank Sondra S
Imma2013, General Manager at Marble Arch Hotel, responded to this review

Thanks Pastor Sondra for the compliments. It is always a joy and a blessing to have you all in our hotel. looking forward to your coming visit. The lord Bless you and keep you. Immaculate Hotel Manager More 

Sydney
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 13, 2013

I stayed here one night on a layover. I arrived at the Marble as the hotel I was booked at, had no rooms after booking on Bookings.com (nightmare). I checked on line for other options under 150USD and the Marble came up. The Marble hotel is right in Nairobi town. It’s easy to get to depending on the traffic and... More 

Helpful?
3 Thank AidanandLucia
Imma2013, Manager at Marble Arch Hotel, responded to this review

Dear esteemed client, Thank you very much for your review and valuable feedback on your stay with us. We are glad that you liked the hotel and we will talk with our neighbors about the noise and contain it. It was nice hosting you. Wishing you all the best. More 

Vancouver, Canada
Level Contributor
61 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed February 18, 2013

I always try to give a chance to hotels, whenever I travel, specially when its for business...I had booked 4 days in this hotel but on the first night I decided to leave and moved to the LAICO Regency. The hotel is very cheap, but from the entrance to the room its freaking dirty and ugly! The room itself is... More 

Helpful?
2 Thank Leandro_Ang

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Pasco, Washington
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 25, 2013

Marble Arch is a nice hotel with very friendly and helpful staff. I have stayed there on a couple of occasions and plan on staying there again this year. Traveler's must be aware that at the airport there are some very helpful people who have been hired by other agencies to scam people into going to other motels or even... More 

Helpful?
4 Thank lalanluv
Johannesburg, South Africa
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed March 9, 2012

I didn't stay there, but - was travelling in December 2011 and booked a room for 2 nights in Marble Arch Hotel, however (!) in the airport my guide told that this hotel was bombed the night before (some Somalian fanatics threw a grenade in a window) and we are going to go to another place Marble Arch is in... More 

Helpful?
3 Thank Yarrilo
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