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All 96 Nairobi hotels

Marble Arch Hotel

3.0 of 5 Hotel   |   Lagos Road | off Tom Mboya Street, Nairobi, Kenya (Nairobi Central Business District)
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Marble Arch Hotel
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41%
Ranked #59 of 96 hotels in Nairobi
A recent review
4 of 5 stars Reviewed June 18, 2014
Monica M Reno
  • Overview
  • Reviews (12)
  • Photos (7)
  • Amenities
  • Q&A (1)
  • Room tips (1)
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12 people have reviewed this hotel

Traveler rating
    3
    2
    4
    2
    1
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1
4
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4
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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English first
Reno
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 18, 2014

We stayed two nights in the suite (before our safari) and one night in a regular room (after our safari). The suite was quite large and nice b/c we were there a full day and were able to watch a movie in the living room. The room needed updating and the tile work, etc. was a little sloppy. Great balcony.... More

Was this review helpful? Yes
Imma2013, General Manager at Marble Arch Hotel, responded to this review

Great to receive feedback from you. we are grateful to note you liked our services and we value the comments on the areas you felt we need to improve on. we are committed to ensuring comfort to our customers and these areas will be addressed. Wishing you peace and good health. Immaculate Hotel manager More

Nairobi, Nairobi, Kenya
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 4, 2014

Located at the heart of Nairobi city, Marble Arch hotel is worth considering if you have something to do late atmnight within the NCBD. If you are looking for a cozy place, look elsewhere. It is practical, not cossy. If you are paranoid, about your security, this is not for you, even though it is not insecure. Food is amazing.... More

Was this review helpful? Yes
Harrisburg
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 26, 2013

I have stayed at the Marble Arch, Nairobi, Kenya, every year since 2008. The service is the best ever, and the staff is the most courteous I've ever encountered. In addition, the food is WONDERFUL! The hotel is quaint but beautiful.

Was this review helpful? Yes 3
Sydney
Contributor
16 reviews 16 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 13, 2013

I stayed here one night on a layover. I arrived at the Marble as the hotel I was booked at, had no rooms after booking on Bookings.com (nightmare). I checked on line for other options under 150USD and the Marble came up. The Marble hotel is right in Nairobi town. It’s easy to get to depending on the traffic and... More

Was this review helpful? Yes 2
Imma2013, Manager at Marble Arch Hotel, responded to this review

Dear esteemed client, Thank you very much for your review and valuable feedback on your stay with us. We are glad that you liked the hotel and we will talk with our neighbors about the noise and contain it. It was nice hosting you. Wishing you all the best. More

Shanghai, China
Top Contributor
53 reviews 53 reviews
43 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed February 19, 2013

I always try to give a chance to hotels, whenever I travel, specially when its for business...I had booked 4 days in this hotel but on the first night I decided to leave and moved to the LAICO Regency. The hotel is very cheap, but from the entrance to the room its freaking dirty and ugly! The room itself is... More

Was this review helpful? Yes 2
Pasco, Washington
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 25, 2013

Marble Arch is a nice hotel with very friendly and helpful staff. I have stayed there on a couple of occasions and plan on staying there again this year. Traveler's must be aware that at the airport there are some very helpful people who have been hired by other agencies to scam people into going to other motels or even... More

Was this review helpful? Yes 3
kenya
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 1, 2012

I highly recommend this hotel,it has never been attacked as stated in one of the post.I think the guide who mislead this guest was just malicious and maybe he wanted to divert him to another hotel.We have been using this hotel since year 2000 and we have no complains.The staffs are friendly as well as their restaurant is well equipped,at... More

Was this review helpful? Yes 1
Johannesburg, South Africa
Contributor
12 reviews 12 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 9, 2012

I didn't stay there, but - was travelling in December 2011 and booked a room for 2 nights in Marble Arch Hotel, however (!) in the airport my guide told that this hotel was bombed the night before (some Somalian fanatics threw a grenade in a window) and we are going to go to another place Marble Arch is in... More

Was this review helpful? Yes 2
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Additional Information about Marble Arch Hotel

Address: Lagos Road | off Tom Mboya Street, Nairobi, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Price Range (Based on Average Rates): $
Hotel Class:3 star — Marble Arch Hotel 3*
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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Class
Number of rooms
40

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