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Hilton Luxor Resort & Spa

Travelers' Choice award winner
5.0 of 5
Hotel website
P.O.Box 13 | New Karnak, Luxor 13, Egypt
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Hilton Luxor Resort & Spa
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Ranked #1 of 57 Hotels in Luxor
A recent review
5 of 5 stars reviewed 2 weeks ago
Leemazz London, United Kingdom
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729 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 1 week ago

We checked in no bell hop no reception no conceiage. Everyone was prayig. If you getthere make sure you dont come during prayer time. I read the reviews on this garbage pit and I dont think these peope stayed at the same hotel. Breakfast is lousy! Rooms tired and old

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Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm annoyed that on the Hilton website that they did not say the pool was closed and under renovation. The whole point of staying at this resort is the pool. When we checked in, they said to go to Sofitel to use their pool. Then they called us in the room and asked us how we liked the stay, and... More 

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Gehan Y, Front Office Manager at Hilton Luxor Resort & Spa, responded to this review

Dear Our Valued guest, Warm greetings from Hilton Luxor resorts & spa. It is with regret that we have read your comments regarding your recent stay with us. Please accept our sincere apologize for any inconvenience caused to you and I am personally disappointed that you were not satisfied with your stay with us. I would like to clarify that... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went on a family holiday. Everything was amazing. Loved the Shower, the Pool area was also nice. Especially the fact that it was so close to the River Nile. Views were just phenomenal! Egypt is such a wonderful country. Location was good... away from the town but not too far away. Hotel staff were accommodating and ensured that we... More 

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Gehan Y, Front Office Manager at Hilton Luxor Resort & Spa, responded to this review

Dear our Valued Customer, I could not find the suitable words to express our appreciation for your kind post on tripadvisor. It has been our honor to have you as our guest and I am very happy to know that we were able to make your holiday enjoyable. I am delighted to know that our services, facilities and food exceeded... More 

Copenhagen, Denmark
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hilton Luxor is currently under refurbishment (until end of April, 2015), but during our stay during Easter the hotel staff did their utmost to secure a nice holiday at the hotel; the service at the hotel is impeccable, the dining in the Rosetta Restaurant is some of the best buffet dining we have experienced, and the ambience at the... More 

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Gehan Y, Front Office Manager at Hilton Luxor Resort & Spa, responded to this review

Dear valued Guest, Thank you very much for sharing with us your recent experience at Hilton Luxor Resort & Spa thru the tripadvisor site. I am very honored that you have chosen our hotel for your precious holiday time. It is my utmost pleasure to read that we exceeded your high expectations. Many thanks for taking the time to advise... More 

Hurghada, Egypt
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Please let me seize this opportunity to thank management team and the team member for the wonderful time I did spend during my stay in this lovely hotel, the place itself like is more than I can explain , quietness , landscape with the river Nile, the sunset , mountain view in the west bank, every single corner at the... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Gehan Y, Front Office Manager at Hilton Luxor Resort & Spa, responded to this review

Dear Valued Customer, Firstly I would like to thank you so much for your kind review on the Tripadvisor site. It has been our honor to have you as our guest and I really proud of our property and team members who made your holiday with us the most enjoyable and memorable one. It has been our honour to have... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Frankly, and to be honest with you, it's amazing and excellent services, Frankly, Hilton Luxor Resort & Spa, - Excellent Services & Excellent Staff. I Salute You, Thanks a lot for your effort, Keep it up. Bye.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Gehan Y, Front Office Manager at Hilton Luxor Resort & Spa, responded to this review

Dear our Valued Guest, Thank you so much for your feedback about your experience at our resort. I am proud of our resort & staff who helped you to have an amazing stay with us. It is always great to receive such positive feedback. Many thanks for taking the time to advise us. Looking forward to welcoming you again soon... More 

London, United Kingdom
Top Contributor
50 reviews 50 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a real gem of a hotel in Luxor. Away from the hustle and bustle of the centre of luxor (don't worry the hotel operates a regular shuttle into town) this is a tranquil location. From the minute you step into the lobby it is clear this is a five star hotel. The rooms are large, spacious and a... More 

Was this review helpful? Yes 1
Gehan Y, Front Office Manager at Hilton Luxor Resort & Spa, responded to this review

Dear Valued Guest, Thank you indeed for your precious time that you spent to write your feedback about your recent experience at our sunny resort. It has been our honor to have you as our guest and I really proud of our property and team members who made your holiday with us the most enjoyable and memorable one. I cannot... More 

Islamabad, Pakistan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hilton had the best level of service I came across during me 10-day long stay in Egypt during which I also stayed in Sharm El Sheikh and Cairo at other 5-star hotels. Staff was exceptional, location was brilliant, food was really great and level of comfort was many times better than a French so-called 5-star chain hotel I stayed at... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Gehan Y, Front Office Manager at Hilton Luxor Resort & Spa, responded to this review

Dear our valued Guest, Thank you for your feedback on tripadvisor website. We are so happy to know that you had exceptional service and wonderful moments with us. I was keen to share your comments with the entire team members, of course your observations will encourage them to continue strive for excellence. We hope to see you again soon at... More 

Cornwall
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 4 nights in March 2015 as a mid holiday break from Sharm El Sheikh and the opportunity to visit some of the ancient sights in that part of Egypt. The hotel was very good and the staff eager to please. It was very quiet with seemingly few guests actually staying. Tourists are still pretty... More 

Was this review helpful? Yes
Gehan Y, Front Office Manager at Hilton Luxor Resort & Spa, responded to this review

Dear valued guest, First of all let me take this opportunity to thank you very much for your kind review on the trip advisor website. It is to our utmost pleasure to read that you were able to experience our warm hospitality and our team members’ efforts exceeded your high expectations and they were so attentive to your needs. It... More 

London, United Kingdom
Top Contributor
61 reviews 61 reviews
37 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed March 8, 2015

As previously stated this is a beautiful first class hotel with wonderful service. However travellers should note that the pools and surrounding area are completely out of commission, while undergoing extensive work until mid May. They do offer use of the Sofitel pool and a free shuttle bus. We did know about the pool in advance but did not realise... More 

Was this review helpful? Yes 5
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review

Dear Valued Guest, Thank you very much for your kind comments that you have posted on the Tripadvisor website about your recent stay at the Hilton Luxor Resort & Spa. I am really so happy and cannot find the suitable words to express my appreciation. Your great comments will further encourage our leitmotiv to maintain our quality focus and to... More 

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