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Steigenberger Nile Palace Luxor

#7 of 57 Hotels in Luxor
Certificate of Excellence
Khaled Ben El Walid Street, Luxor 85111, Egypt
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Steigenberger Nile Palace Luxor
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Ranked #7 of 57 Hotels in Luxor
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Headwitch66 Cortez, Colorado
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cortez, Colorado
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed here for one night during a tour. We had just been on a felucca for two nights so to arrive here and be able to relax, shower and sleep in comfort felt like luxury! The staff were extremely helpful even putting a very early breakfast on for us so we could start our tour day early. Great... More 

Was this review helpful? Yes 2
Ormesby St. Margaret, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our first trip to Egypt, week on Nile cruise and then a week at Nile palace. lovely room with view of Nile. All the staff were very friendly and could not be more helpful. Assaf and the pool staff really looked after us and made sure every day that we had enough shade. Omar the Executive chef made sure that... More 

Was this review helpful? Yes 3
Steigenberger, Front Office Manager at Steigenberger Nile Palace Luxor, responded to this review

Thank you for taking the time and trouble to post this lovely review of your recent stay with us. It was a great pleasure to be able to host you both and your comments will be of help to others who may be wondering where to stay in Luxor. We have passed on your thanks and regards to all of... More 

Senior Contributor
40 reviews 40 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

It was a 3 days trip to Luxor for a medical symposium and to meet my Egyptian friend, Steinburger hotel was chosed as it is also the venue of the symposium. I had chosen to stay in a suite "Zuhair Hawwas", and i can say it was amaizing. Spacious suite, with a large sitting room, and 2 bathrooms "the largest... More 

Was this review helpful? Yes 3
Steigenberger, Front Office Manager at Steigenberger Nile Palace Luxor, responded to this review

Thank you for posting a lovely review of your recent stay with us whilst attending a conference. It was a pleasure for us to host you and your fellow colleagues. In respect of the Wi-Fi was completely agree with you and in this respect we are in the process of changing our Internet Service Provider so as to be able... More 

Belfast, United Kingdom
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second trip to Luxor but the first time staying at the Nile Palace. Our first week was on the cruise ship The Legacy, which was our second time on this ship then our second week was at Nile Palace. It is a lovely hotel nice and clean the staff very friendly in a good area of Luxor.... More 

Was this review helpful? Yes 6
Steigenberger, Front Office Manager at Steigenberger Nile Palace Luxor, responded to this review

Thank you for posting this lovey review of your first stay with us after your Nile Cruise. It was our pleasure to be able to host you both on what we hope will be the first of many visits to stay with us. As you quite rightly pointed out, the current Wi-Fi is not adequate to meet the needs of... More 

London, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Pro’s – Amazing Staff Location Service Con’s – Wifi We have stayed in a number of hotels in Dubai and Florida; But Steigenberger Nile Palace in Luxor offers without exception the best customer service we have ever come across. The staff were amazing, we were made to feel very welcome and our stay extraordinary. I would re-book this hotel on... More 

Was this review helpful? Yes 9
Steigenberger, Front Office Manager at Steigenberger Nile Palace Luxor, responded to this review

It was our pleasure to host you and your family during your recent stay in Luxor. We are equally delighted to learn that you felt that you had the 'best customer service we have ever come across' during your world travels. As you quite rightly pointed out, the current Wi-Fi is not adequate to meet the needs of today's traveller... More 

london
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Just had a week in the hotel which was so amazing.From Ibrahim by the pool to Omar the executive chef we were treated so well by everyone.The food was fantastic in all the restaurants and service equally good.We last visited 2 years ago and since the last visit a new spa has been built with a large range of treatments... More 

Was this review helpful? Yes 8
Steigenberger, Front Office Manager at Steigenberger Nile Palace Luxor, responded to this review

It was lovely to see you both again and we all much appreciate you posting this lovely review of your stay. Our new Spa and Health Centre on the 6th Floor was opened just over a year ago and we are delighted to know that you enjoyed your treatments. We have passed on your thanks and regards to Kirsi and... More 

Oxford, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Nile Palace last week as part of our 10 day holiday to Egypt. We had done a 7 day cruise with Discover Egypt and then transferred to the hotel for 3 days relaxation. We had a family room with a lovely view of the swimming pool and the Nile and we wanted for nothing. We were... More 

Was this review helpful? Yes 8
Steigenberger, Front Office Manager at Steigenberger Nile Palace Luxor, responded to this review

We all very much enjoyed having you and your family stay with us and we are delighted to read your lovely review of your stay. Luxor has a lot to offer from taking time to relax and soak up some sun, to visiting the many ancient and magical sites on the East and West Banks. Many guests, having had a... More 

London
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family of 5 stayed for 2 nights. The service was excellent. The view from the pool is amazing. We also ate at the Italian and Thai restaurants-- both were very good. It was a good location as we walked to Sofra and the Mummy museum.

Was this review helpful? Yes 8
Steigenberger, Front Office Manager at Steigenberger Nile Palace Luxor, responded to this review

Thank you for taking the time and trouble to post this lovely review of your short stay with us. We are very pleased to know that you rated us as an 'excellent friendly hotel'. Luxor has many magical and ancient sites to visit and we very much hope that you and your family can visit us again, hopefully, for a... More 

Reading
Top Contributor
57 reviews 57 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We have just returned from a fabulous week at this hotel. We couldn't fault anything. We had a Nile view room with a balcony (room 526). There is not a kettle in the room but for £25 a week you get a kettle, daily tea and coffee, fresh milk (to keep in the minibar), mini cookies and a bottle of... More 

Was this review helpful? Yes 12
Steigenberger, Front Office Manager at Steigenberger Nile Palace Luxor, responded to this review

It was a great pleasure to be able to host you both recently and we appreciate that you took the time and trouble to post this lovely review of your stay. Your comments will be a great help and answer some questions to those who may be thinking of to come to Luxor. In respect of the free Wi-Fi in... More 

London, England
Contributor
19 reviews 19 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A lovely hotel right on the banks of the Nile and 5 minutes’ walk from the main town in Luxor. The hotel itself is very well located and inside has a huge lobby area walking through you are brought to an outside rotunda almost where performances are held while you can eat at the restaurants. Our room backed on to... More 

Was this review helpful? Yes 12
Steigenberger, Front Office Manager at Steigenberger Nile Palace Luxor, responded to this review

It was our pleasure to be able to host you and your family last year and we also much appreciate you posting this lovely review of your stay. The review will be of help to others who may be thinking of travelling to Luxor and who may be wondering where to stay. In respect of any guest who is vegetarian,... More 

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