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Sheraton Luxor Resort

#19 of 58 Hotels in Luxor
Certificate of Excellence
Al Awameya | PO Box 43, Luxor 83951, Egypt
Hotel amenities
Sheraton Luxor Resort
Best prices for: 1 room 1 guest
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Ranked #19 of 58 Hotels in Luxor
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
TRIP M Middle East
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975 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Middle East
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed on May 22 coming for archeology photogrpahy , the resort location is amazing just adjacent to the Nile given the chance for a stunning view I was given a room highest floor 448 was the best with balcony overlooking the breathtaking view of Nile and sunset and felucca at all times Reception was very kind Mohamad the skinny reception... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I spent 2 fantastic weeks here, it was our second visit. We booked through Thomson and e mailed the Sheraton before to upgrade to a Superior Nile View, great correspondence before arrival and the exact room we wanted was awaiting us on check in. View was amazing, room cleaned to a high standard every day with complimentary... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

If I could give more than 5 stars I would, after the 1st hour of arriving at this beautiful resort we fell in love with the place and already planned our next holiday there. The staff can't do enough to make you feel special in every way. everyone was so polite and cheerful it was a pleasure to be there... More 

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Driffield,Yorkshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just returned from The Sheraton Luxor Resort for the 3rd time in 8 months. This is our second home and each time we leave, we leave a little more of our hearts there. My best friend Vicky and I adore Luxor and the Sheraton. We are made to feel like Queens and nothing is too much trouble. All the staff... More 

Was this review helpful? Yes 3
nahla_youssef, Front Office Manager at Sheraton Luxor Resort, responded to this review

Thank you very much for your continues visit and your loyalty to the Sheraton Luxor Resort and for taking the time writing to us on Trip Advisor. We do appreciate your fidelity and your faith towards the hotel as we always need the support form our regular clients especially during these difficult times. Thank you very much as well for... More 

Brighton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel 4 times now after a cruise down the Nile. My 1st visit was in 2001 then 2003, 2005 and lastly 2009. The staff have always been amazing and always remember you on a returning trip . The rooms & restaurants are exceptional also the grounds are immaculately kept. When I 1st visited the hotel... More 

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nahla_youssef, Front Office Manager at Sheraton Luxor Resort, responded to this review

Thank you very much for taking the time to share with us your recent experience at Sheraton Luxor Resort via our TripAdvisors site. It is our utmost pleasure to read that your holiday with us was most enjoyable and our team members spared no efforts to make your stay memorable. I'll personally meet the team and pass your thank you... More 

dorset
Contributor
16 reviews 16 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have once again been back to the Sheraton Luxor Egypt.The staff could not do enough for you and the service wonderful from Reception staff to restuarant staff & cleaning staff.At the moment there are not many tourists around,so hotels and cruise boats are half empty.So this also means that taxi drivers etc are not earning any money either. If... More 

Was this review helpful? Yes 1
nahla_youssef, Front Office Manager at Sheraton Luxor Resort, responded to this review

First we would like to thank you for having your last visit at Sheraton Luxor Resort and for having the time to write your heart review through TripAdvisors site. It is just great having the possibility to provide our clients like you who have made SHERATON LUXOR RESORT their home in Upper Egypt and so not only support the hotel... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 19, 2015

The hotel was empty but they kept making out it was fully booked !! Staff were quite helpful but the area outside the hotel is a nightmare stinks of horse poo and taxi drivers hounding people it's not nice. Rooms are very small for two people...

Was this review helpful? Yes 1
nahla_youssef, Front Office Manager at Sheraton Luxor Resort, responded to this review

Thank you for taking the time to share your constructive feedback on Trip Advisor Site. Please be assured that we fully appreciate the points you have raised and would like to extend our sincere apologies for the disappointment you have expressed. Concerning stinks of horse poo and taxi drivers hounding people out the gate,kindly note that we do work hard... More 

1 review
4 of 5 stars Reviewed April 13, 2015

My girlfriend stayed in Luxor for 2 week-nights during the week in early April 2015. We used SPG points so keep that in mind. Pros: - Seemingly good price w/ points - Quality of room, pool, and view - Free WiFi in lobby, free printing and computers - TV w/ about 15 english speaking channels. - In room instant coffee... More 

Was this review helpful? Yes
nahla_youssef, Front Office Manager at Sheraton Luxor Resort, responded to this review

First we are extremely sorry for any inconvenience and/or unpleasant experience you may had during your last visit at Sheraton Luxor Resort. In reference to your comment regarding the free upgrade to NILE VIEW during your last visit, we are extremely apologized for the misunderstanding from our associates also the C/OUT.We are strongly re-instructed our associates with all our Guest’s... More 

Los Angeles
Contributor
12 reviews 12 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 6, 2015

Checked for only one night as part of my Nile cruise Luxor to Aswan. I requested room with Nile view but they say it's all booked even if the hotel seemed empty. Rooms are nothing special and could use some work. Floors are dusty but that what happens when you have young men doing the house keeping. Also no internet... More 

Was this review helpful? Yes 1
nahla_youssef, Front Office Manager at Sheraton Luxor Resort, responded to this review

Thank you for your stay with us,we genuinely value all our guest's comments and regret when their expectations are not met.We understand your disappointment .At the hotel we have our internet free of charges in our Lobby area together with our Link@sheraton.In reference to Cleanliness point, the specific points are now strongly applied,also for the front desk staff. Concerning the... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 27, 2015

We stayed in April 2014 for a week and had a fantastic time. The amazing location overlooking the Nile makes for some breathtaking sunsets and lounging by the pool looking out at the boats drifting past was wonderfully relaxing. The staff were so friendly and helpful, we really felt like we made friends there. Such a shame that tourism in... More 

Was this review helpful? Yes 3
nahla_youssef, Front Office Manager at Sheraton Luxor Resort, responded to this review

Thank you very much for taking the time to share with us your recent experience at Sheraton Luxor Resort via the tripadvisor site. It is our utmost pleasure to read that your holiday with us was most enjoyable and our team members spared no efforts to make your stay memorable. Looking forward to your next visit to our sunny resort... More 

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