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Mercure Luxor Karnak

El Zinia Gebly Street, Luxor, Egypt
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Mercure Luxor Karnak
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1,369 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
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Serbia
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I liked very much my stay in this hotel.Big nice yard with outside large swimming pool at the banks of river Nile gives a full satisfaction. there are connected buildings with lot of rooms different quality. I was enjoyed stay in appartment with so nice terrace.

Was this review helpful? Yes
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, Let me seize this opportunity to thank you for your comments concerning your recent visit at Mercure Luxor Karnak spending your holiday and for taking time to put your feedback. We are greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality of standards. Many thanks for your positive comments, it is... More 

Buckingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here last week as a single female and I was very well looked after. Quiet location on the banks of the Nile. Beautiful grounds and pools. Clean spacious rooms, perhaps a little tired. One moan would be lack of power sockets in the room - the only one i could use was the kettle socket. Public areas were clean... More 

Was this review helpful? Yes 2
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, Let me seize this opportunity to thank you for your comments concerning your recent visit at Mercure Luxor Karnak spending your holiday and for taking time to put your feedback. We are greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality of standards. Many thanks for your positive comments, it is... More 

Giza, Egypt
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at this hotel in the summer. Although there are no too much guests at the hotel because the weather was very hot, the room was very clean and they care a lot for the gardens of the hotel and the swimming pool.The hotel located a little bit far from the center, so if you looking for relaxing, I... More 

Was this review helpful? Yes 1
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Mr.Beshoy, Let me seize this opportunity to thank you for your comments concerning your recent visit at Mercure Luxor Karnak spending your holiday and for taking time to put your feedback. We are greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality of standards. Many thanks for your positive comments, it is... More 

Brighton, England
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

3 days ago I came back from staying at this hotel and already I want to be back there. We really could not have been treated any better, all the staff were fantastic and were incredibly friendly and helpful. The location of the hotel was absolutely ideal. There is a shuttle bus into town but even if you do not... More 

Was this review helpful? Yes 1
Galal R, Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, Let me seize this opportunity to thank you for your comments concerning your recent visit at Mercure Luxor Karnak spending your holiday and for taking time to put your feedback. We are greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality of standards. Many thanks for your positive comments, it is... More 

London
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 26, 2015

The extensive grounds, vast swimming pool, Nile-side location, extremely comfortable beds and friendly staff continue to please us greatly. The hotel is pretty empty because tourists are put off by their perception that Luxor might be a dangerous place to visit. This just isn't so.

Was this review helpful? Yes 1
Galal R, Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, As a valuable and precious repeater guest, I would like to seize this opportunity to thank you for choosing Mercure Luxor Karnak another time to spend your recent holiday and considering the hotel as your 02nd home . We are greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality of standards.... More 

Portsmouth, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 24, 2015 via mobile

After a weeks cruise we wanted a relaxing week in a lovely hotel. Was not disappointed. The staff were great, nothing was too much trouple. Ahmed the head waiter and Ahmed the chef were great and would get anything that you wanted if you asked for it. There were not very many guests at the hotel while we were there... More 

Was this review helpful? Yes 3
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Thank you for taking the time to tell us about your experience at the MERCURE Luxor Karnak. I am sorry that your experience did not meet his expectations; please allow me to express my sincerest apologies. At MERCURE Luxor Karnak , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Woking, United Kingdom
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 16, 2015

We stayed here for a week wanted peace and quiet in the beautiful gardens and that is what we got. Hotel can cater for 650 people but only 100 max because of downturn in tourism This very sad for everyone and I don't see it improving. We have traveled all over Egypt in the 20 years that we have been... More 

Was this review helpful? Yes 3
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Thank you for taking the time to tell us about your experience at the MERCURE Luxor Karnak. I am sorry that your experience did not meet his expectations; please allow me to express my sincerest apologies. At MERCURE Luxor Karnak , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Woking, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 14, 2015

Just returned from a lovely week at the Mercure Karnak. We would definitely recommend this hotel, the gardens and pool area are beautiful and drop down onto the Nile. The staff were fantastic, really helpful and friendly. Food was consistently excellent and fresh. Breakfast on the terrace with views over the Nile was our regular morning treat.A special thanks to... More 

Was this review helpful? Yes 2
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Sir Thank you for taking the time to tell us about your experience at the MERCURE Luxor Karnak. I am sorry that your experience did not meet his expectations; please allow me to express my sincerest apologies. At MERCURE Luxor Karnak , we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Cheltenham, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 8, 2015

Our first trip to Egypt was all we could have hoped for and it's more than partly down to staying in this fabulous hotel. Everything about it was good or excellent and that's a big plus when you're travelling to a country you're unsure of. All the hotels in Luxor are massive but I think this one has a better... More 

Was this review helpful? Yes 3
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Sir Thank you for taking the time to tell us about your experience at the MERCURE Luxor Karnak. I am sorry that your experience did not meet his expectations; please allow me to express my sincerest apologies. At MERCURE Luxor Karnak , we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Hurghada, Egypt
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed April 6, 2015

Ok for a short stay maximum two nights. The dinner buffet is terrible. No other choice in the restaurant. Limited bar snacks. Room service menu is the best but again a limited choice. The pool is no longer heated in March it was chilly. Under the Sofitel management the standard of food was much better & the pool was heated.... More 

Was this review helpful? Yes 1
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Madame Thank you for taking the time to tell us about your experience at the MERCURE Luxor Karnak. I am sorry that your experience did not meet his expectations; please allow me to express my sincerest apologies. At MERCURE Luxor Karnak , we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

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