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Sofitel Pavillon Winter Luxor

#15 of 58 Hotels in Luxor
Certificate of Excellence
5.0 of 5
Hotel website
Corniche El Nile St, Luxor, Egypt
Sofitel Pavillon Winter Luxor
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Ranked #15 of 58 Hotels in Luxor
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
Sun9179
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527 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Spent 2 weeks in this hotel and I will be returning !! Luxor is a beautiful place with lots to see and do, it is a shame that they have been hit so hard by the economy and are struggling with tourism, this results in a lot of hassle but the security outside the hotel are more then happy to... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Two weeks sped by. I'm disabled travelling on my own so I was totally delighted with the capacious swimming pool. It is separated in two, one half normal and the other just over 1m deep. The are half a dozen wide and easy to manoeuvre steps into the water. I had a whale of a time floating around. It was... More 

Was this review helpful? Yes 5
Reading, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have today returned from a varied week in !uxor with an extremely comfortable stay at the Winter Pavillon. Bedroom and beds very comfortable with a lovely view over the gardens. Buffet breakfast - delicious fruit salad and omelettes. Towards the end of the week someone raved about the rice pudding and so I succombed. It was scrumptious and devoured... More 

Was this review helpful? Yes 4
Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the first moment the car stopped outside the Pavilion (and what used to be the New Winter Palace) entrance, it felt like returning home. But it is the only time I ever use it, since I tend to go out the rear entrance, most times. From the gardeners to top management, the service is top-notch. I am not conceited... More 

Was this review helpful? Yes 4
faversham
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Late review of ourMarch holiday in the wonderful Winter Palace Pavillion. Just brilliant, this was our second stay at this lovely hotel and we afre already booked for our next one. This hotel is like an oasis in the dessert with its beautiful gardens which are tended solivingly. The hote lis a beautiful tranquil place to stay, the people are... More 

Was this review helpful? Yes 3
Norwich, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Second visit within 6 months and I won't hesitate in coming again and again to this delightful hotel. If you want to relax for a week or two this is the place to be. The staff cannot do enough for you, the food is plentiful and beautifully cooked, the gardens are exquisite, the rooms clean and comfortable. Ignore any minor... More 

Was this review helpful? Yes 5
RKhairallah, General Manager at Sofitel Pavillon Winter Luxor, responded to this review

Thank you for choosing Pavillon Winter Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities, view and service is a reward in... More 

Sheffield
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent a few nights in the Pavillon wing of the Winter Palace at Luxor and although we thought the hotel and its gardens were beautiful, the beauty seems a little faded these days and the service is very hit and miss. I guess this might be due to the lower level of tourism in Egypt at the moment (which,... More 

Was this review helpful? Yes 4
RKhairallah, General Manager at Sofitel Pavillon Winter Luxor, responded to this review

Dear Valued Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. It is indeed a concern that you feel the services offered was not up to the expected fine standards; we will of course take this... More 

Worthing, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here at the end of our holiday on B and B basis. Although this hotel shares the grounds with the winter palace it feels like the poor relation. The rooms are clean but rather tired looking. We were very disappointed with the housekeeping. Breakfast was good and lovely to sit in the gardens. The pool is fantastic and... More 

Was this review helpful? Yes 1
RKhairallah, General Manager at Sofitel Pavillon Winter Luxor, responded to this review

Dear Valued Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not fully meet your expectations for this stay, please accept my sincerest apologist. It is indeed a concern that you feel that not all the services offered was not up to the expected fine standards; we will... More 

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