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All 57 Luxor hotels

Sofitel Winter Palace Luxor

5.0 of 5 Hotel   |   Corniche El Nile St, Luxor, Egypt
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85%
Ranked #12 of 57 hotels in Luxor
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
solo983 Hereford, United Kingdom
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575 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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English first
Hereford, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel lived up to what a colonial hotel should be, it was like going back to the 1920s . All the staff were very polite and professional nothing to much trouble rooms cleaned every day to a very good standard. I went all inclusive this year was the first time for the hotel I felt they had not quite... More

Was this review helpful? Yes 2
Osayed, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear guests, thank you for your stay at the Sofitel Winter Palace and your feedback. We are glad that you enjoyed the great Old Palace. We do our best to preserve the authenticity of the hotel which was build in 1886 and it looks like we are doing quite well. I will share your comments with our team. I am... More

NJ
Top Contributor
92 reviews 92 reviews
56 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is palatial. Though you can tell parts of the place are starting to look a bit worn. However, overall, it is an amazing luxurious hotel. When you arrive, you are brought a cold glass of hibiscus juice. From the stairs and chandeliers, to the grounds and abundant staff, you will really notice you are in a fancy place.... More

Was this review helpful? Yes 4
Osayed, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear guests, Thank you for your stay with us and for taking the time to send us your feedback on tripadvisor. We are glad that you have enjoyed the Garden view room, the service and the Sofitel Luxor Winter Palace location. We do our best to keep the historical charme of the hotel which was build in 1886 We are... More

Top Contributor
54 reviews 54 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Sofitel Winter Palace last April to attend a wedding. Overall, we were IMPRESSED! So let's start with the pros: 1. Hotel staff was very friendly and attentive. Our experience with both reception and housekeeping was excellent. Reception was very helpful in immediately allocating us to another room when we complained about noise from... More

Was this review helpful? Yes 1
Osayed, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear guests, Thank you for your stay with us and for taking the time to send us your feedback on tripadvisor. We are glad that you have enjoyed the charm of history, the Nile view room, the service and the Sofitel Luxor Winter Palace location. It will be my pleasure to pass on your nice words to our colleagues. We... More

Hastings, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

What's the point I said my bit and you removed it because I commented on the bad behaviour of established guests over their pitiful whinging about all inclusive we'll erase again cos I will keep republishing love your hotel hate your snob clientele tell them straighT get a grip 21st millennia I was a prefers guest after a few weeks... More

Was this review helpful? Yes 3
Osayed, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Guest, Thank you for your second review and comments on TripAdvisor which we value, appreciate, and make sure we use the comments given to excel more in our services. We surely did not remove any review posted on TripAdvisor, and we do not have the logistics to do so. We will inquire how come such reviews are not apparent,... More

London, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First, thank you Mr. Hafik for your many kindnesses. A trip to Luxor without meeting Christoph really isn't an option, so thank you for getting his phone number to us. You make sure everyone has a grand time at your splendid hotel. Your staff are wonderful. You may be surprised to know that we have visited your hotel many times... More

Was this review helpful? Yes 6
Osayed, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear guests, thank you for your stay at the Sofitel Winter Palace and your feedback. We are glad that you enjoyed the great Old Palace. It was my pleasure to assist you. It is our aim, that all our guests at this wonderful hotel feel truly at home. Therefore, we are glad that you knew some of our old colleagues... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Winter Palace Gardens for one week. I traveled with my sister and had a twin room. We were astounded to be given a really big terrace with wonderful garden views. Due to the lack of tourists to Egypt, the hotel was pretty low on guests. Some who had been due to go to the annex, the... More

Was this review helpful? Yes 3
Osayed, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear guests, Thank you very much for your stay at the Sofitel Winter Palace and your detailed feedback. We are glad that you have enjoyed the Garden view room, the service and the Sofitel Luxor Winter Palace location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of... More

London
Top Contributor
52 reviews 52 reviews
13 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I reviewed this hotel 2 years ago, so wasn’t going to do so this time around except this time things were different…. this time we were all inclusive! I have never been AI before. The other AI guests were absolutely lovely and it was a pleasure to meet them, as well as (the vast majority of) regular guests. The food... More

Was this review helpful? Yes 32
Osayed, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear guests, thank you very much for your stay at the Sofitel Winter Palace and your detailed feedback. We are glad that you have enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More

1 review
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Myself and partner travelled to Egypt for seven nights in June 2014 and stayed at the wonderful Sofitel Winter Palace hotel. Having been to Egypt many times before, we had never visited Luxor. The hotel was absolutely stunning, as soon as we arrived, made to feel welcomed with a glass of hibiscus tea, whilst waiting for our luggage to be... More

Was this review helpful? Yes 15
Osayed, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear guests, thank you very much for your stay at the Sofitel Winter Palace and your first feedback on Tripadvisor. We are glad that you have enjoyed your stay with us, the service and the Sofitel Winter Palace location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all... More

London, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Having just returned from WP after a month stay I can only say ....please do not do all inclusive. I regard WP as my second home but sadly the behaviour of some of the all inclusive was appalling. Drinking all day , smocking in the pool , using bad words the list goes on.WP is one of the most prestiges... More

Was this review helpful? Yes 19
Osayed, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Guests, Thank you for taking the time to tell us about your experience at Sofitel Winter Palace Luxor. As a part of our integrated beliefs, we strive to ensure that our guests have the best experience possible ensuring a pleasant accommodation and an ultimate satisfaction therefore your comments are very valuable to us. Hope to welcome you again soon... More

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Additional Information about Sofitel Winter Palace Luxor

Address: Corniche El Nile St, Luxor, Egypt
Phone Number:
Location: Egypt > Nile River Valley > Luxor
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Winter Palace Luxor 5*
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Also Known As:
Sofitel Winter Palace Luxor Hotel Luxor
Accor Winter Palace Luxor
Winter Palace Luxor
Sofitel Luxor
Luxor Sofitel
Old Winter Palace Luxor

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Luxury Hotel in Luxor #9 Romantic Hotel in Luxor #10 Family Hotel in Luxor
Hotel Class
Official Description (provided by the hotel)
Winter Palace, built in 1886 on the Nile banks in a tropical garden is a magical experience of history luxury that hosted royalties and celebrities throughout the years. Winter Palace offers the mythical atmosphere with the modern decor comfort of a 5 star hotel. It is located in the city center, just minutes from Luxor Temple and the airport. We apologize for any inconvenience that may occur due to the construction work taking place nearby the hotel as of June 14 th 2008 for a period of 6 months. ... more   less 
Number of rooms
92

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