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Sofitel Winter Palace Luxor

#16 of 58 Hotels in Luxor
Certificate of Excellence
5.0 of 5
Hotel website
Corniche El Nile St, Luxor, Egypt
Sofitel Winter Palace Luxor
Best prices for: 1 room 1 guest
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Ranked #16 of 58 Hotels in Luxor
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
PDAV237 London, United Kingdom
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691 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I recently stayed at the Winter Palace in Luxor and had a very relaxing time there. Upon arrival, I found I had been upgraded to a luxury room overlooking the stunning gardens. The gardens and pool area are immaculate. It is a historic property so the rooms have quite old fashioned decor but are very comfortable and spacious. My two... More 

Was this review helpful? Yes 1
RKhairallah, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Valued Guest, I would like to thank you most sincerely for sharing your thoughts of Sofitel Winter Palace Luxor with others guests’ on the tripadvisor. Your feedback will be influential in improving your experience on your next stay. We are glad to hear you fully enjoyed the experience. It is always a great pleasure to receive such compliments, as... More 

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Hello...Stayed at the main building 3 years ago. Came back for a relaxing week and decided to stay at the Pavillion instead of old building. Room was much bigger and very quiet. Lovely terrace to sit on, except at 5pm when a man comes by with a deadly cocktail in air to kill mozzies. Pool amazing but deserted. The only... More 

Was this review helpful? Yes
RKhairallah, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Valued Guest, Thank you for choosing Pavillon Winter Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the peaceful atmosphere, Garden view room... More 

Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Winter Palace is the best hotel in the world. The minute you walk through the door you really are in a palace with staff who treat you like Royalty. All the staff wear uniforms according to their jobs and all work hard and are efficient. Luxor is a city with fantastic history and a different culture from the British.... More 

Was this review helpful? Yes 6
RKhairallah, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Valued guest, Thank you for your wonderful comments on tripadvisor. We are glad that you have enjoyed your stay as a travel experience, as this is the root and main reason to travel..to experience new, different cultures and to stay at hotels that are part of the history and culture of those destinations. Sofitel Hotels are worldwide individually designed... More 

Top Contributor
68 reviews 68 reviews
19 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First time in Egypt. We booked the Winter Palace Pavillion, much cheaper, and when arrived, we got an upgrade to the Winter Palace. The room had the garden view, it was very large and had a balcony. I could feel the charme coming from this XIX hotel, even if i prefer contemporary hotels. The garden was luxuriant. The breakfast was... More 

Was this review helpful? Yes 2
RKhairallah, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear guest, Thank you for choosing Pavillon Winter Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the Palace upgrading, Garden view room and... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am writing this sitting on the garden terrace of the Winter Palace. I was surprised to see a moderate recent review as I cannot fault the hotel. It has a real elegance, which to me is pleasantly old-fashioned and not at all faded. I arrived at the hotel at 0900 for a two night stay and was immediately given... More 

Was this review helpful? Yes 2
RKhairallah, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Valued Guest, Thank you for your stay at the Sofitel Luxor Winter Palace and your feedback. I am glad that you enjoyed the historical charm of the old palace which is a blend of historical building and the modern style all with the French touch. And also glad that you enjoyed so much the garden view room and did... More 

London
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is a hotel that has fell on hard times as has luxor in general. The hotel clearly was a great hotel but is now run down with many sub standard issues in the room and quite dirty. Very friend staff, great location with nice pool and grounds. When we were there the whole of luxor was painfully quite and... More 

Was this review helpful? Yes 2
RKhairallah, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Valued Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. It is indeed a concern that you feel the services offered was not up to the expected fine standards; we will of course take this... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 23, 2015

The Winter Palace Hotel is in a class of its own. The adjectives that are routinely used in reviews to characterise this Grand Dame of hotels are accurate and fitting. It is most certainly 'charming', 'elegant', 'a throw-back to a bygone era', 'gracious' 'captivating' 'historical' and 'majestic'. But these words do not quite convey the actual lived experience of staying... More 

Was this review helpful? Yes 4
RKhairallah, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Valued Guest, Thank you for your stay at the Sofitel Luxor Winter Palace and your feedback. I am happy to see that you enjoyed the historical charm of the great old palace which built in 1886 which is a blend of historical building and the modern style all with the French touch. And also glad that the staff succeeds... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed April 20, 2015

We stayed at the winter palace for a week of relaxation in mid April 2015. The hotel is just a wonderful time warp, where everything is gentle and relaxed. Ok, it takes a couple of days to adjust, as the fast paced 21st century has not yet arrived to this grand old dame on the Nile. ( wi fi only... More 

Was this review helpful? Yes 3
RKhairallah, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Valued Guest, Thank you for your stay at the Sofitel Luxor Winter Palace and your feedback. I am glad that you enjoyed the historical charm of the great old palace which was built in 1886 which is a blend of historical building and the modern style all with the French touch. And also glad that the staff succeeds to... More 

Newcastle, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 20, 2015

This place is like stepping back in time! The public areas can only be described as "grand." Service is of the highest standard, with a genuine warmth, and our room was vast. Tourism along the Nile is suffering, but with hotels like this, it is undeserved. Food is excellent, and decent value by UK standards, but drinks are quite expensive.... More 

Was this review helpful? Yes
RKhairallah, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Valued guest, Thank you for your wonderful feedback. It is our aim, that all our guests at this wonderful hotel take nice memories back home. Therefore, we are glad that you fully enjoyed your room, garden, services and all the staff succeeds to come up to your fine expected standards, it will be my pleasure to pass on your... More 

Abu Dhabi
Top Contributor
51 reviews 51 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 10, 2015

Walking into the lobby of the Winter Palace is like walking into a time capsule: the luxurious textiles, carpets, drapes and furniture welcome you as an old friend. What is memorable for me was sitting in the parlour having coffee and looking at a 120 year old book about the building of a rail system from South Africa to Cairo.... More 

Was this review helpful? Yes
RKhairallah, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Valued Guest, Thank you for your stay at the Sofitel Luxor Winter Palace and your feedback. I am happy to see that you tottaly enjoyed the historical charm of the great old palace which built in 1886 which is a blend of historical building and the modern style all with the French touch. And also glad that the staff... More 

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