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Helnan Aswan Hotel

The Nile Corniche, Aswan, Egypt
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Best prices for: 1 room 1 guest
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Helnan Aswan Hotel
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Helnan Aswan Hotel
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136 reviews from our community

Traveler rating
    20
    46
    35
    24
    11
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15
56
20
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hyderabad, India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We were 4 guests and took 2 double rooms and stayed for 1 night on 10th March 2015. They claimed that the property is a 5 star property. Upon checking in and after being allotted our rooms, we were completely disappointed. the rooms were very very basic. The beds were not comfortable at all. The air conditioning in one of... More 

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New Delhi, India
Contributor
20 reviews 20 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed for one night - the hotel seems good in terms of location and sight seeing but the service was bad , no room service menu , when I wanted to order and called up - the guy started telling me the menu items on phone - not sure what to say about them on this point . Stay... More 

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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The pros - good sized room with great views over the Nile. That's about where the pros stop. The staff (apart from a couple of reception staff), almost everyone from restaurants, concierge, housekeeping to room service speak hardly 2 words of English. There are no mini bars, no kettles not even a room service menu in the room. I had... More 

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Huron, Ohio
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Great location, all rooms enjoying the view of the river Nile and little islands, walking distance to the market (souk). Room rate including breakfast offering a wide varieties of food, pastry, more than 100 items. I stayed March 3&4, staff was professional, polite and helpful. Fantastic location, all rooms enjoy direct view of the Nile, Very interesting lobby that qualify... More 

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Aarschot, Brabant, Belgium
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

All the rooms have Nile view witch is just amazing. The rooms are spacious, rather clean, but in need of renovation. Breakfast was fine but the dinner was not our best experience - seems to be a big problem in Aswan as we ended up buying 1/2 grilled chicken in the souk ! During our stay most guests were business... More 

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Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed in Helnan hotel, Aswan for 1 night. The hotel is badly in need of serious repairs. The toilet flush in our bathroom broke again within minutes of the first repair. The room phone was not working and we had to go to the reception area to order room service. Food was ok. Service isn't professional. The only plus point... More 

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Dallas, Texas
Contributor
18 reviews 18 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

It was much appreciated that the Helnan Aswan was so attentive to our safety and security during our stay. The service we received was impeccable, which really helped us relax during our first night in Egypt. The gentleman even opened up the restaurant (we arrived very late) so my friend and I could have something to drink when we arrived.... More 

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Shibin al Kawm, Egypt
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 17, 2015

I was at Helnan Aswan from 12-14 February There's something wrong, the location is very good ; an amazing Nile view BUT Very old rooms with old carpets Hardly average service No wifi at rooms ( free wifi at lobby & restaurant) Non professional staff ( but kind & simple) It's not reasonable to be a 5 star hotel Honestly,... More 

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Mumbai
Top Contributor
103 reviews 103 reviews
21 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed February 10, 2015

This hotel is absolutely neglected by the management / owners and what a shame because the competition would give an arm and a leg for its location. It must have seen better days but presently it is in a state of decay. For instance the corridors outside our rooms were ill lit simply because the there was no maintenance to... More 

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Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 30, 2015

I stayed at Helnan from 26-30 January 2015. The hotel rooms are very tired and require a lot of renovation to keep up with 5 star expectation. The reception staff are ill informed about hotel facilities and entertainment schedules. They need to learn how to smile for a change. The restaurant staff are pleasant and helpful . The food is... More 

Was this review helpful? Yes 1
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