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Four Seasons Hotel Cairo at the First Residence

#1 of 37 Hotels in Giza
Certificate of Excellence
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35 Giza Street, Cairo, Giza 12311, Egypt
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Four Seasons Hotel Cairo at the First Residence
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409 Reviews from our TripAdvisor Community

Traveler rating
    342
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    5
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83
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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  • Japanese first
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London - UK (but Italian)
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Very good hotel in cairo, with most of what you can find in Four Seasons properties around the globe, with a special mention for the staff, who all go the extra mile to make you feel pampered The rooms are good, even if a bit dated. Restaurants and room services are very good. Only draw back is the wifi, which... More 

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Emanuele B, Thank you for taking the time to rate us on Tripadvisor and for your positive feedback. We pride ourselves in providing a wholesome guest experience to our guests, and to providing the highest and most personalized Four Seasons hospitality. I am pleased to hear that we were able to deliver that memorable experience to you. I have... More 

Lahore, Pakistan
1 review
4 of 5 stars Reviewed 1 week ago

This was my second visit to Cairo. This time it was for business. Overall a very comfortable stay, staff was friendly, good breakfast. Rooms were very spacious. Check out could have been a bit more speedy.

Review collected in partnership with Four Seasons

Was this review helpful? Yes
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear trdawood, Thank you for taking the time to review us. I am glad to read your great feedback about your stay. I am pleased to read that you enjoyed your stay with us, and that we were able to a pleasure Four Seasons experience. I am sorry to read that the check out process was not up to your... More 

Muscat, Masqat, Oman
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is located in Giza, you're away from the main night life and restaurants area. But close cultural and arts. The hotel seems quite dated, thus the carpets on the room floor seemed worn out, but the rooms and the upkeep is quite good. The size of the room is quite generous and well laid out. Sleep quality is... More 

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Apurva M, Thank you for taking the time to rate us on Tripadvisor. I wanted to thank you for review of the hotel and about your detailed comments in regards to the rooms, our staff and the Food and Beverage experience, which I am happy to read were up to your expectations. At Four Seasons we pride ourselves in... More 

Luzern
1 review
5 of 5 stars Reviewed 3 weeks ago

The best place to be , to dine, and to sleep in Cairo. Staff and Service is perfect, room is amazing. Words could not be used to describe the experience. You have to be there to experience it personally!

Review collected in partnership with Four Seasons

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear zbjernakb, Thank you for choosing Four Seasons Hotel Cairo at the First Residence during your stay in Cairo. We are delighted that you enjoyed your stay and the little touches provided from our entire team. Our staff strives daily to ensure a memorable experience for our guests. Best Regards, Mahmoud Elkeiy General Manager More 

Cairo
Contributor
19 reviews 19 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a week in The First Residence, the room is great, in terms of space and layout, great view too, over looking Cairo Zoo, the service was great, and the dinner was amazing in the Italian restaurant La Strada, fried rissotto was amazing.

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Yehia, We were delighted to read your review, and appreciate your kind remarks. Our staff were very pleased to hear you found the service friendly, as each of our Four Seasons family members strives to exceed the expectations of each and every guest. Best Regards, Mahmoud Elkeiy General Manager More 

london
1 review
5 of 5 stars Reviewed 3 weeks ago

Hi my name is Eugene an d I have been a regular at the four seasons hotel I 'm giza over the past 3 months. Let me first start by drawing out some names... Noha from the tea lounge started each day with a wonderful smile warm greeting and first class attitude. She made each trip to the tea lounge... More 

Review collected in partnership with Four Seasons

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Eugene, Many thanks for your glowing review. We've shared your kind comments with our entire team and are thrilled that you enjoyed each aspect of your stay at our Cairo hotel. We truly believe that the little touches make the difference between a good stay and a great stay and we're delighted that you experienced such a memorable stay.... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 11, 2015

I stayed here during Easter 2015 and it was truly amazing. All the staff were so helpful and friendly. In particular, I loved how attentive everyone was from the reception right through to the restaurant and housekeeping staff. It's one of the best customer experiences I have had in all my travels around the world. In terms of the room,... More 

Was this review helpful? Yes 1
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Leezz, Many thanks for your glowing and extensive review. We've shared your kind comments with our entire team and are thrilled that you enjoyed each aspect of your stay at our Cairo hotel. We truly believe that the little touches make the difference between a good stay and a great stay and we're delighted that you experienced such a... More 

Baar, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2015

Highly recommend the Four Seasons First Residence would definitely return. The room was fantastic and exceeded all of our expectation. We enjoyed the outdoor pool area every afternoon with our two boys and a glass of Egyptian white wine. The hotel staff was extremely friendly and helpful. We booked two tours through the hotel which were fantastic, the guide was... More 

Was this review helpful? Yes 1
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Scott A, I am delighted to read your review, and appreciate your kind remarks. Our concierge team were very pleased to hear your comments on the tours, as each of our Four Seasons family members strives to exceed the expectations of each and every guest. Looking forward to welcoming you to Cairo's premier address. Best Regards, Mahmoud Elkeiy General... More 

Jeddah, Saudi Arabia
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2015

Highly recommend the stay here. Such a peaceful and wonderful experience. Pleasant and friendly staffs, beautifully maintained lobby all count in addition to the highest level of service. Very spacious and elegantly maintained rooms with superior comfort toilets. View outside to the Cairo Zoo was beautiful.

Was this review helpful? Yes 1
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear nishadalavis, Thank you for choosing Four Seasons Hotel Cairo at the First Residence during your stay in Cairo. We are delighted that you enjoyed your stay and the little touches provided from our entire team. Our staff strives daily to ensure a memorable experience for our guests. Best Regards, Mahmoud Elkeiy General Manager More 

london
Top Contributor
81 reviews 81 reviews
46 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed April 8, 2015

This hotel is truly one of the great hotels of the world. Sadly only a one night stay each way on our trip to Sharm el Sheikh and back. When I drew the curtains back and saw the sun rising over the Nile I wished I could have stayed longer. Service is fantastic and the hotel is elegant but very... More 

Was this review helpful? Yes
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear passeportLondon, Many thanks for your glowing review. I've shared your kind comments with our entire team and are thrilled that you enjoyed each aspect of your stay at our Cairo hotel. We truly believe that the little touches make the difference between a good stay and a great stay and we're delighted that you experienced such a memorable stay.... More 

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