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All 36 Giza hotels

Four Seasons Hotel Cairo at the First Residence

5.0 of 5 Hotel   |   35 Giza Street, Cairo, Giza 12311, Egypt
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Ranked #1 of 36 Hotels in Giza
A recent review
5 of 5 stars reviewed 3 days ago
Ashraf A Atlanta, Georgia, United States
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357 reviews from our community

Traveler rating
    308
    32
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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English first
Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Simply the best best food , best staff , best accommodations. I have tried most of the hotels in Cairo but I'm returning back to Four Seasons. The only thing that I disliked is the view on Cairo Zoo. Poor Animals !

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Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This is one of the best Four Seasons hotels I have stayed in in terms of service - actually, one of the best hotels for service you will find! Every member of staff, from the poolside restaurant to the concierge are extremely professional, courteous and deliver service of the highest quality - nothing is too much trouble.

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sara m, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Ralphduke, Thank you for taking the time to review us. I would like to thank you for the delightful comments and that you were pleased with the service you received at our Aura Restaurant. I will be sure to pass on your comments. I look forward to welcoming you back soon. Best wishes, Mahmoud ElKeiy General Manager More

Madrid, Spain
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the best hotels I have stayed in from a service perspective. The views are great and the rooms are of a very high standard, but for me it is the service that sets this hotel ahead of the other 5 star hotels I have stayed at in Cairo. The service at the restaurants was almost too... More

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sara m, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear up2eleven,  Thank you for taking the time to review us. I am delighted to hear that you are pleased with the views, the rooms & the service provided. The Four Seasons strives for continuous improvement in order to always deliver the best service possible to all our valued guests. I would be honored to welcome you back soon.  Best... More

Coto de Caza, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed August 14-17 2014. We had a marvelous time. Family of 5 from California. Two rooms. The concierge services were beyond excellent! They arranged tours for us and even got us Cairo Starbucks mugs! Arrangements at pick up at Cairo airport was excellent. They got us visas, through the immigration and customs in record time. The rooms were excellent,... More

Was this review helpful? Yes 1
sara m, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear SAMav8tor, We would like to thank you for taking the time to rate us.I am delighted that you had a memorable Four Seasons experience and will be glad to pass on your comments to our Concierge Team and to the teams both at our Aura and La Gourmandise restaurants. Once again thanks for reviewing us and hope to welcome... More

Cairo, Egypt
Senior Contributor
22 reviews 22 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have been to strada last Monday. I really liked the idea of the business lunch set menu in terms of the price but the food actually was average. The service provided by Mr. Hafez the waiter was extraordinary. I have realized that the head waiter greeted some guests and he didn't greet the others which I considered a bit... More

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MahmoudElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Ms Menna, Thank you for taking the time to write to us and sharing your feedback with us. We apologize for not making your experience as satisfactory as it should have been. We would like to get in touch to discuss your experience in more detail and to invite you back at soonest. Kindly forward your contact details to... More

Nashville
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 7, 2014

I just want to echo my friend Hend's review below about the excellent service of the Four Seasons Spa staff during a day visit last weekend. My daughter and I were in need of a restful break from the hot sun and touring. Mrs. Birgit helped arrange a last minute appointment for a massage for myself and a pedicure for... More

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MahmoudElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Willijr, Thanks for taking the time to review us on Tripadvisor. We are delighted to hear about you and your daughter's spa-tastic experience with us and our available spa facilities. I have shared your wonderful comments with our Spa Team! We hope to welcome you back soon to Cairo's premier address. Best wishes Mahmoud ElKeiy General Manager More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

I had the chance to visit the Spa with some of my friends and although they were fully booked they manged to accomodate us , treatments were excellent but what more than important is the way how we were received by Mrs.Birgit (Spa Manager ) and her team very welcoming, very friendly and very professional. We used all the facilities... More

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MahmoudElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Hend m, On behalf of the entire team at the Spa, thanks for the delightful comment and for taking the time to rate us on Tripadvisor. I will certainly pass on your comments to Birgit and her team. Thanks once again for the great review. Best wishes, Mahmoud ElKeiy General Manager More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

I had the chance to visit the Spa with some of my friends and although they were fully booked they manged to accomodate us , treatments were excellent but what more than important is the way how we were received by Mrs.Birgit (Spa Manager ) and her team very welcoming, very friendly and very professional. We used all the facilities... More

Was this review helpful? Yes 1
MahmoudElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Hend m, Thanks for taking the time to review us. I am pleased to hear that you had an enjoyable spa experience, I will be sure to pass on your positive feedback to Birgit and her team. I hope to be able to welcome you back soon. Best wishes, Mahmoud ElKeiy General Manager More

Cairo, Egypt
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

I used to go to this five star Hotel located in Cairo with a wonderful Nile View -and I really appreciated the hospitality and the atmosphere - On this Hotel you can find not only a very nice restaurants but there is also next to the Hotel a Mall Shopping Center where you can find a lot of beautiful shops-... More

Was this review helpful? Yes 2
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Teresa M, Thank you for taking the time to review us. It is a pleasure to hear you enjoyed our restaurants, shopping center, pool and gym. I specifically appreciate you highlighting our spa, as this is one feature we continuously work on enhancing to satisfy our guests. We look forward to welcoming you back soon. Best Wishes, Mahmoud ElKeiy More

Cairo, Al Qahirah, Egypt
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2014

I really liked this Hotel. It's a beautiful and exclusive hotel overlooking the NILE where you can pamper and indulge yourself in nice restaurants (Thai, Italian and oriental cuisine) and a wide choice of shops and outlets in the First Mall shopping center next to the Hotel.There's also a kidzona for the smallest. Over and above, the nice atmosphere of... More

Was this review helpful? Yes 1
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Patrizia Z, Your review is very much appreciated. Thank you for sharing your pleasant experience at our hotel, specifically noting the Nile view, the variety of outlets, our pool and fitness center. Additionally, I am glad to hear you were satisfied by the selection of designer shops and boutiques situated at the First Mall, as the mall’s purpose is... More

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Additional Information about Four Seasons Hotel Cairo at the First Residence

Address: 35 Giza Street, Cairo, Giza 12311, Egypt
Phone Number:
Location: Egypt > Giza Governorate > Giza
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Cairo at the First Residence 5*
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Also Known As:
Four Seasons Hotel Cairo At The 1st Residence
Four Seasons Giza
Giza Four Seasons
Four Seasons Hotel Cairo At The First Residence Egypt/Giza

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