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Four Seasons Hotel Cairo at the First Residence

#1 of 37 Hotels in Giza
Certificate of Excellence
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35 Giza Street, Cairo, Giza 12311, Egypt
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Four Seasons Hotel Cairo at the First Residence
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Four Seasons Hotel Cairo at the First Residence
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390 reviews from our community

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    328
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    11
    5
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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glasgow
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 18, 2015

Had a lovely time here. Just stayed for 1 night for a city break. Was decorated beautifully for xmas. The room was lovely. Your feet just sink into the carpet and is so cozy! Great views of the Nile. We specifically asked for non-zoo view as who wants to see depressed animals! Also, this way, you get a lovely Nile... More 

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Esteemed Guest, Thank you for taking the time to review us. I appreciate your valuable feedback on your stay. I am glad to read that you enjoyed the Christmas decorations in the hotel and that you are pleased with your room and the views. I will be sure to pass on your comments to our Food and Beverage Team... More 

Denton, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 12, 2015

I stayed here one night while touring Egypt. The room, or rooms, were very luxe. I had a bedroom, a kind of dressing area, and a huge and grand bathroom. There is a shopping mall right next door. I wasn't feeling well, so I called down to see if there was a place nearby to get some ibuprofen or something... More 

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Esteemed Guest, Thank you for taking the time to review us. I am glad to read that you liked your room, we pride ourselves in having one of the largest rooms in the city. Additionally, happy to hear that my team was able to assist you whilst you were not feeling well, trust you had a speedy and healthy... More 

Milano, Lombardia, Italy
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 6, 2015 via mobile

It is amazing how this hotel manages to maintain exceptional service standards in the difficult climate of Cairo. We were impressed by all staff interactions, including: hotel manager offering complimentary breakfast while our room was being prepared, graceful and warm conversation by the pool bar attendant, bellboy writing down phone numbers of taxi drivers as a security measure, restaurant staff... More 

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Dogdaysareovernow, Thank you for taking the time to review us. I am thrilled to read such a detailed positive feedback on your stay at The First Residence. I will be sure to pass on your comments to the relevant departments, there is no better praise than a happy guest. I look forward to welcoming you back soon at Cairo’s... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 28, 2014 via mobile

absolutely wonderful and amazing hotel.excellent ambience.very nice room. if u visiting Cairo and want to stay at Giza...FOUR SEASONS IS D BEST. Good food options Mall inside d hotel..walkable 2 Nile river side

Was this review helpful? Yes 1
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Mohamed A, Thank you for taking the time to review us. I am glad you had a pleasant experience at The First Residence in regards to your room and dining experience. At Four Seasons we strive to create a memorable guest experience. We hope to welcome you back soon. With kind regards, Mahmoud Elkeiy General Manager More 

CAIRO
Top Contributor
118 reviews 118 reviews
37 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed December 24, 2014

Yet another stay in this magnificent property. The minute we arrived, we were greeted properly by the valet staff and escorted to the front desk (which is now located on the ground floor). As usual, check in was a breeze; Habiba at the front desk was very courteous and welcoming. We stayed at the four seasons suite, which was nicely... More 

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear M-ElGawahergy, Thank you for taking the time to review us. I am glad to read your seventh positive comment about your stay at your second home; Four Seasons Hotel Cairo at the First Residence. In regards to the breakfast experience I would like to inform you that we are in the process of addressing this and we are working... More 

Beirut, Lebanon
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2014

Very nice stay for three nights. The room was as large as my appartment in Paris. Totally clean. All was fine the two fort nights until the last night there was wedding: impossible to sleep at night because of the noise of the music. Check if there is wedding, they flee if it is the case. Otherwise, the breakfast was... More 

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Rigas_A, Thank you for taking the time to review us. Thanks for your detailed feedback, I am sorry to hear that you were disturbed by the noise of the music coming from the wedding. I look forward to welcoming you back to Cairo’s premiere address soon. Merry Christmas and a Happy New Year! Best regards, Mahmoud ElKeiy General Manager More 

Geneva, Switzerland
Top Contributor
64 reviews 64 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 18, 2014

stayed 3 nights at the Four seasons in Cairo. Had a great room, very clean- view on the zoo (!) and occasionally could see the piramids. Friendly and efficient staff, check in very efficient, check out could be faster. Adjacent to a mall, which is nothing special. Breakfast was good. Had lunch and dinner at hotel - both excellent. Quite... More 

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Yvan D, Thank you for taking the time to review us. I am delighted to read your experience in the hotel and have noted your comments in regards to the check-in, we will definitely work on making the process quicker for future visits. Merry Christmas and a Happy New Year! I look forward to welcoming you back soon. With... More 

usa
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 17, 2014

Stayed here for two nights at the end of a very busy few days touring Egypt. Upon arrival there is security and x-ray to go through at the door. Security here is very efficient and alert. Our room was on the 11th floor, faced the zoo, the Pyramids (far away and dim), and on the busy street. The room was... More 

Was this review helpful? Yes 1
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Sezme, Thank you for taking the time to review us. I am glad to see such a detailed feedback about the hotel. Regarding the breakfast experience I would like to inform you that we are in the process of addressing the breakfast location and we are working on resolving this shortly. We strive to create a perfect Four Seasons... More 

Lisboa
Top Contributor
189 reviews 189 reviews
43 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed December 12, 2014

The location it's not perfect: An hour from airport., 20 minutes to Giza and away from the Nile. The Zoo is in front. All the rest it's perfect. Has a big shopping mall inside, wonderful roof top pool bar and restaurant. Inside there is a Thai restaurant and an Italian. The service at the bar it's amazing and the offer... More 

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear MarMourinho, Thank you for taking the time to review us. I am glad you had a satisfactory stay and that you were happy about the experience at The Library Bar, along with the rooms, outlets and The First Mall. We take great pride at Four Seasons being able to offer an unrivalled guest experience. Happy holidays! Best Regards, Mahmoud... More 

London
Contributor
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 6, 2014 via mobile

Great hotel in great location with very friendly staff. The room service food as very good. One disappointment, and the reason it doesn't get five stars: check out was a nightmare. It was early in the morning as we were leaving for a flight to Aswan. The lady on check out messed the bill up and called our guide asking... More 

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear FINLON, Thank you for taking the time to review us. I am glad to read your satisfaction about your stay in regards tour staff and service. On the other hand I would like to apologize for the unfortunate experience that occurred upon check-out, this. Kindly rest assured that this has been taken care of in order to avoid any... More 

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Additional Information about Four Seasons Hotel Cairo at the First Residence

Address: 35 Giza Street, Cairo, Giza 12311, Egypt
Phone Number:
Location: Egypt > Giza Governorate > Giza
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Cairo at the First Residence 5*
Number of rooms: 269
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Also Known As:
Four Seasons Hotel Cairo At The 1st Residence
Four Seasons Giza
Giza Four Seasons
Four Seasons Hotel Cairo At The First Residence Egypt/Giza
Hotel Style:
#1 Business Hotel in Giza
#1 Luxury Hotel in Giza
#1 Romantic Hotel in Giza
#1 Spa Hotel in Giza
#3 Family Hotel in Giza

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