We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Seasons Hotel Cairo at the First Residence

5.0 of 5 35 Giza Street, Cairo, Giza 12311, Egypt
Hotel website
Hotel packages
Special Offer
20% Off Room Rate!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Four Seasons Hotel Cairo at the First Residence
Professional photos View all
Browse nearby
Four Seasons Hotel Cairo at the First Residence
Write a Review

375 reviews from our community

Traveler rating
    318
    36
    11
    5
    5
See reviews for
77
138
25
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (375)
  • Mar-May only
    (78)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (122)
  • Dec-Feb only
    (105)
All months
Washington, District of Columbia, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in great condition and has one of the most friendly and accommodating staffs I have ever experienced. I would highly recommend this hotel. The food was excellent, the guest rooms were spacious and comfortable. This is not a new trendy hotel but rather one that is very classic and reminded me of some luxury hotels in Europe.

Was this review helpful? Yes 1
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Mitchell C, Thank you for taking the time to review us. I do appreciate the fact that our staff and services lived up to your expectations. I am proud to read that our hotel has reminded you of luxury hotels in Europe. Looking forward to your next visit. With best wishes, Mahmoud ElKeiy General Manager More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

An old world feeling hotel with modern conveniences, one feels as though they were staying in a palace. After all, it is a Four Seasons. Here, in Cairo, the rooms are huge with panoramic views of the Nile. At night, you can see firework displays and boats passing each other on the waterway. The hotel's location is superb as is... More

Was this review helpful? Yes
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear GEG378, Thank you for taking the time to review us. I am delighted to to read your kind words about the hotel and your overall experience. As Four Seasons we constantly strive to live up to the expectations and exceed guests’ experiences. I look forward to welcoming you back to Cairo’s premiere address. Best regards, Mahmoud ElKeiy General Manager More

London
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

We a really enjoyed our stay here. The breakfast was good, but didn't like the location,in the middle of the shopping mall thoroughfare. They should consider moving it to the pool area, which was great although the water was freezing. We very much enjoyed the food in the Italian restaurant, we ate there twice. We found the staff very pleasant... More

Was this review helpful? Yes
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Carom, Thank you for taking the time to review us. I am happy to read your positive feedback about the breakfast quality and your your Italian dining experience at STRADA Restaurant. I am sorry to read about the Nile Felucca ride and I know we have addressed this issue so this does not occur with any other guests in... More

Cairo, Egypt
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We checked into the hotel for a 42 night stay as part of our relocation to Egypt. We had stayed 4 days the previous month at the four seasons Nile plaza and was treated like VIP Royalty - (see other review) we assumed we'd have the same experience. Nope. We turned up to "who are you" were given a smoking... More

Was this review helpful? Yes
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Ann-Marie M, Thank you for taking the time to review us. I am glad to read your positive feedback on the relocation of the room and the view. I do apologize for your dissatisfaction in our poolside restaurant, and that the food did not meet your standards. I have made sure to address all your experiences with our Director... More

Hooke, United Kingdom
Senior Contributor
48 reviews 48 reviews
37 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel itself is very well appointed - rooms are spacious, public areas well-appointed. However, the service really lets this hotel down...... * The room key card was required in the elevator to access the top floors. On checking in the card din’t work in the elevator, so they had to issue a new card. Unfortunately this was not an... More

Was this review helpful? Yes
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Geoff G, Thank you for taking the time to review us. Let me start by apologizing for your overall experience at the hotel. I have initiated a full investigation based on your comments. - Regarding the room keys we have been facing this challenge due to a technical glitch which has now been rectified and fixed. - Regarding the... More

Cairo, Egypt
1 review
2 of 5 stars Reviewed 3 weeks ago

The unhelpful reception staff and uninterested in what the guest might need out of their stay. and most of the room service food was inedible. Do not order the burger or the fool (egyptian breakfast).

Was this review helpful? Yes
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Ahmed, Thank you for taking the time to review us. I would like to apologize for the service quality you have received during your stay. I have passed on your comments to the concerned Food and Beverage departments to address your concerns. Once again apologies for your experience and we hope to make it up to you during your... More

Cairo, Al Qahirah, Egypt
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

An amazing hotel. Extraordinary customer service. amazing rooms. great view. The breakfast variety so delicious. just one thing no tea/coffee maker at the room. But, everything else was just perfect..

Was this review helpful? Yes
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Amir S, Thank you for taking the time to review us. I am glad to read your positive feedback about the service received. In regards to the the tea/coffee maker in the room I would like to inform you that this is within an extensive plan of improvements that will be available in the near future. Looking forward to... More

New York City, New York
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

our first trip to this ancient.ace and city- Cairo is decidedly not for the unadventurous. Traffic, people everywhere and a veneer of dust on all. This property tho was a delight from the moment we entered the lobby- beautiful details, first class services all around and a decidedly attentive staff. The windows faced the Nile and the city but we... More

Was this review helpful? Yes
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Kristina S, Thank you for taking the time to review us. I am glad to read the wonderful feedback about your stay. It resembles what all of us are working on here which is creating the best Four Seasons experience. I will be sure to pass on your comments to the team. We would be delighted to welcome you... More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Outstanding hotel all round, but the pool area is definitely the only place to be in the evening. They are other lounges, bars and restaurants, but all of the action and the atmosphere is poolside. Lovely mezze and shisha pipes to try.

Was this review helpful? Yes
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Kristina S, Thank you for taking the time to review us. I am delighted to read your comments about the pool, Aura and all our hotel outlets. Indeed as you pointed the poolside is indeed wonderful and the ambiance unmatched in Cairo . I look forward to personally welcoming you back to Cairo’s premiere address. With best wishes, Mahmoud... More

Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really loved the location very quite and on the nile, few steps away from the Zoo, close to the pyramids and all other attractions in Cairo. The service was amazing the rooms are very nice over looking the Nile and staff are very friendly . Special thanks to Ms.Yassmeen for an excellent Organization for our business function.

Was this review helpful? Yes
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear aaa1123, Thank you for taking the time to review us. I am glad to hear your positive feedback about your stay. We will be sure to relay your comments and feedback on your event to Ms Yassmeen. We look forward to your next visit. With best wishes, Mahmoud ElKeiy General Manager More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Four Seasons Hotel Cairo at the First Residence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Hotel Cairo at the First Residence

Address: 35 Giza Street, Cairo, Giza 12311, Egypt
Phone Number:
Location: Egypt > Giza Governorate > Giza
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Cairo at the First Residence 5*
Number of rooms: 269
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Venere, HotelTravel.com, TripOnline SA, Odigeo and Tingo so you can book your Four Seasons Hotel Cairo at the First Residence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Four Seasons Hotel Cairo At The 1st Residence
Four Seasons Giza
Giza Four Seasons
Four Seasons Hotel Cairo At The First Residence Egypt/Giza

193 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (180)
Viewed
Room/suite (43)
Viewed
Hotel & grounds (24)
Viewed
0:23
Videos (3)
Viewed
Dining (9)
Viewed
View from room (19)
Viewed
Pool/beach area (10)
Viewed
Bathroom (25)
Viewed
Other (47)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Pool/beach area (2)
Viewed
Room/suite (3)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay