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All 36 Giza hotels

Four Seasons Hotel Cairo at the First Residence

5.0 of 5 Hotel   |   35 Giza Street, Cairo, Giza 12311, Egypt
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Ranked #1 of 36 Hotels in Giza
A recent review
3 of 5 stars reviewed 1 week ago
JD1767 Dubai, United Arab Emirates
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360 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The breakfast was the most disappointing aspect: The venue was in the adjacent shopping mall which seemed very strange but the biggest gripe was the quality of its food...REALLY disappointing. Hotel service was however, the best I have experienced in Cairo, but the restaurant and bar were virtually empty each time I went in and totally lacked any ambiance. The... More

Was this review helpful? Yes 1
Fareham, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night and it just wasn't enough to fully appreciate this hotel. It's location could not be better with views of the River Nile on East side and Giza Zoological park on the West side. From the moment you arrive you know this hotel is something special. The staff converge on your car or taxi, open the... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

the hotel is very well located in Cairo by the river Nile, lots of green areas around it, the style and decoration bring you back hundreds of years to the royal luxurious palaces in Europe, staff are very friendly and helpful. food was not at the level was expected, and the location of the restaurant which was inside a hall... More

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MahmoudElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear 417Ahmed, Thank you for your review on Tripadvisor. I wanted to thank you for your positive comments on the architecture and the great location of the hotel, but sorry to hear that the food and breakfast location was not up to your expectations. We are in the process of enhancing the experience and are working on several upgrades and... More

Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Simply the best best food , best staff , best accommodations. I have tried most of the hotels in Cairo but I'm returning back to Four Seasons. The only thing that I disliked is the view on Cairo Zoo. Poor Animals !

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MahmoudElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Ashraf A, Thanks for taking the time to review us. I would like to sincerely thank you for your great review, it is always wonderful to hear such positive comments on our staff, food, and Four Seasons product. I hope to welcome you back soon. Best wishes Mahmoud ElKeiy General Manager More

Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is one of the best Four Seasons hotels I have stayed in in terms of service - actually, one of the best hotels for service you will find! Every member of staff, from the poolside restaurant to the concierge are extremely professional, courteous and deliver service of the highest quality - nothing is too much trouble.

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sara m, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Ralphduke, Thank you for taking the time to review us. I would like to thank you for the delightful comments and that you were pleased with the service you received at our Aura Restaurant. I will be sure to pass on your comments. I look forward to welcoming you back soon. Best wishes, Mahmoud ElKeiy General Manager More

Madrid, Spain
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is one of the best hotels I have stayed in from a service perspective. The views are great and the rooms are of a very high standard, but for me it is the service that sets this hotel ahead of the other 5 star hotels I have stayed at in Cairo. The service at the restaurants was almost too... More

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sara m, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear up2eleven,  Thank you for taking the time to review us. I am delighted to hear that you are pleased with the views, the rooms & the service provided. The Four Seasons strives for continuous improvement in order to always deliver the best service possible to all our valued guests. I would be honored to welcome you back soon.  Best... More

Coto de Caza, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2014

We stayed August 14-17 2014. We had a marvelous time. Family of 5 from California. Two rooms. The concierge services were beyond excellent! They arranged tours for us and even got us Cairo Starbucks mugs! Arrangements at pick up at Cairo airport was excellent. They got us visas, through the immigration and customs in record time. The rooms were excellent,... More

Was this review helpful? Yes 1
sara m, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear SAMav8tor, We would like to thank you for taking the time to rate us.I am delighted that you had a memorable Four Seasons experience and will be glad to pass on your comments to our Concierge Team and to the teams both at our Aura and La Gourmandise restaurants. Once again thanks for reviewing us and hope to welcome... More

Cairo, Egypt
Senior Contributor
22 reviews 22 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 14, 2014

I have been to strada last Monday. I really liked the idea of the business lunch set menu in terms of the price but the food actually was average. The service provided by Mr. Hafez the waiter was extraordinary. I have realized that the head waiter greeted some guests and he didn't greet the others which I considered a bit... More

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MahmoudElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Ms Menna, Thank you for taking the time to write to us and sharing your feedback with us. We apologize for not making your experience as satisfactory as it should have been. We would like to get in touch to discuss your experience in more detail and to invite you back at soonest. Kindly forward your contact details to... More

Nashville
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 7, 2014

I just want to echo my friend Hend's review below about the excellent service of the Four Seasons Spa staff during a day visit last weekend. My daughter and I were in need of a restful break from the hot sun and touring. Mrs. Birgit helped arrange a last minute appointment for a massage for myself and a pedicure for... More

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MahmoudElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Willijr, Thanks for taking the time to review us on Tripadvisor. We are delighted to hear about you and your daughter's spa-tastic experience with us and our available spa facilities. I have shared your wonderful comments with our Spa Team! We hope to welcome you back soon to Cairo's premier address. Best wishes Mahmoud ElKeiy General Manager More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

I had the chance to visit the Spa with some of my friends and although they were fully booked they manged to accomodate us , treatments were excellent but what more than important is the way how we were received by Mrs.Birgit (Spa Manager ) and her team very welcoming, very friendly and very professional. We used all the facilities... More

Was this review helpful? Yes
MahmoudElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Hend m, On behalf of the entire team at the Spa, thanks for the delightful comment and for taking the time to rate us on Tripadvisor. I will certainly pass on your comments to Birgit and her team. Thanks once again for the great review. Best wishes, Mahmoud ElKeiy General Manager More

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Additional Information about Four Seasons Hotel Cairo at the First Residence

Address: 35 Giza Street, Cairo, Giza 12311, Egypt
Phone Number:
Location: Egypt > Giza Governorate > Giza
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Cairo at the First Residence 5*
Number of rooms: 269
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Also Known As:
Four Seasons Hotel Cairo At The 1st Residence
Four Seasons Giza
Giza Four Seasons
Four Seasons Hotel Cairo At The First Residence Egypt/Giza

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