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Four Seasons Hotel Cairo at the First Residence

#1 of 37 Hotels in Giza
Certificate of Excellence
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35 Giza Street, Cairo, Giza 12311, Egypt
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Four Seasons Hotel Cairo at the First Residence
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Four Seasons Hotel Cairo at the First Residence
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423 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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    (423)
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    (98)
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Riyadh Province, Saudi Arabia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

There are 2 main reasons I love this hotel. 1. The lobby is not too big and 2. The rooms are spacious. Of course those reasons are not the only ones. The good restaurants available, the beautiful views and the friendly staff to name a few. I'm a frequent visitor to Cairo & this hotel never failed me

Was this review helpful? Yes
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Sarah A, Thanks for your review. Thank you for sharing your valuable feedback with us. I would have to agree with you on our spacious rooms, the intimate and personal aspect of the hotel which is very important to our guests. I am delighted to hear of your loyalty to this hotel and there is no better praise than... More 

Cairo, Egypt
5 of 5 stars Reviewed 2 weeks ago

Excellent experience, from the reception to the room attendant , from the kitchen and restaurants staff to the pool life guards…everyone does his best to enhance stay experience and always with a smile on their face. World class spa with beautiful, amazing, relaxing environment. Highly professional therapeutic specialists can amazingly make you in heaven. The lovely helpful spa team members... More 

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Ayman N, Thank you for taking the time to review us on Tripadvisor. As a valued guest to the hotel I would like to thank you for your valuable and positive comments, there is no better praise than a happy guest. I will be sure to pass on your feedback to the entire team from our pool and aura... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 3 weeks ago

What a treat! While visiting Cairo, Me and my wife spent the weekend at the hotel and treated ourselves to a spa day. It was so difficult to leave. The facility was beautiful and the massage was the best. Anything you would ever need was provided in a beautifully designed and relaxing facility. if you ever at this Hotel the... More 

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Alex M, Thanks for taking the time to review us on TripAdvisor. Thanks for your great review and in specific to your wonderful spa experience which you have shared with us. There is no better praise than satisfied and happy guests, I was happy to share your comments with Ahmed Sandoby and the spa team who were delighted. Thanks... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Four Seasons Cairo spa at the fiirst residence is an oasis in the middle of the city ,it's a great place to unwind , extraordinary staff and well managed spa, great outdoor pool and food and beverage facilities , if you ever at the spa ask for Ahmed he's agreat help and know what to recommend.

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear John D, Thanks for your time to rate us on Tripadvisor. I have read your review with great pleasure and am delighted to read that you enjoyed your stay in our hotel and I could not agree with you more, than indeed our hotel is an "oasis in the middle of the city". Thanks for your great comments on... More 

Dubai, United Arab Emirates
Level Contributor
431 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was fine. Was during Ramadan but the hotel provided a very good breakfast and a large amount of water. Is near to a few restaurants floating on the Nile which opened at about 8 during the month. Room was large and most have a view of the Nile or the Giza Zoo. The hotel cars are expensive though.

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Mark G, Thank you for taking the time to rate us. It was a pleasure reading your review, and thank you for your comments on our breakfast buffet, and the hotel's large and spacious rooms. I have also noted your comment on our limousine rates and will do our best to work on these. I hope to welcome you... More 

rnwwvu
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The staff was very attentive, the rooms were clean, the food was amazing. Highly recommend this oasis in the midst of the hustle and bustle of cairo. I highly recommend the restaurant by the pool, the Lebanese chicken Fattah is amazing. I'm attempting to make it at home it was so good

Review collected in partnership with Four Seasons

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Esteemed Guest, Thanks for taking the time to rate us. I would like to thank you for your wonderful, positive review and am pleased to read you enjoyed your recent stay with us in Cairo. I am glad you enjoyed our poolside restaurant Aura and its signature dish the "Chicken Fattah" - it never disappoints. If you need any... More 

Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015

The ambience of hotel is pure second Empire in the style Empress Eugenie! The sumptious decoration throughout the common areas is also repeated in the rooms. Views of the Nile and Pyramids are a bonus. Service is of highest quality from door to room. The pleasure of the Tea Lounge is a reminder of finer times when quality mattered. Everybody... More 

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Mr. Leslie, I would like to thank you for taking the time to review us on TripAdvisor. Thank you for your wonderful review of our hotel, and I am delighted to read that you enjoyed your stay with us. I am happy that the team was able to extend our finest service to you and I have to agree... More 

2 reviews
5 of 5 stars Reviewed June 18, 2015

We had such an amazing trip. The hotel and staff were outstanding. We highly recommend this property in Egypt! The pool, food and team were impeccable. The zoo is across the street for a local activity.

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Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Esteemed Guest, Thank you for taking the time to rate us on Tripadvisor. I am delighted to hear that you thoroughly enjoyed your stay with us, and that the team were able to deliver a memorable experience for you. I will be happy to share your positive review with them. Once again, thanks for your feedback and we hope... More 

Karachi
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 12, 2015

The team is very nice, eager to please and always available to serve, however, The Cairo Four Seasons at First Residence is a huge disappointment on general standards. The lobby (if you can call it that) is no more than a little reception/concierge area. The restaurants lack warmth and life. The rooms seem dated and need maintenance. The team really... More 

Was this review helpful? Yes 1
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear MYPKarachi, We are very sorry to hear that you were disappointed with your recent experience at our hotel, but appreciate you taking the time to share this feedback with us. I do apologize for not having met your satisfaction level whilst visiting us at this time; on this rare occurrence we are saddened to have not gotten it right... More 

Miami, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 11, 2015

Extremely safe and comfortable. Room was gorgeous and luxurious, with a huge bath tub and delicious products to use. Room service was excellent. My only criticism is that the spa did not seem to be staffed enough to accommodate us. Even though the hotel was not full, the spa was "booked" the entire time we were there. Would have liked... More 

Was this review helpful? Yes
Mahmoud E, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear b g, Thank you for taking the time to review us. I appreciate your kind remarks on your accommodation with us. It is unfortunate that you were not able to experience our amazing spa treatments due to the amount of bookings made. However, I would like to inform you that we are in the process of increasing the spa... More 

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