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Four Seasons Hotel Cairo at the First Residence

5.0 of 5 35 Giza Street, Cairo, Giza 12311, Egypt
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Four Seasons Hotel Cairo at the First Residence
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Four Seasons Hotel Cairo at the First Residence
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364 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York
Top Contributor
110 reviews 110 reviews
31 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

a tiny bit below most Four Seasons standards.. ..pillows, duvet...all great.....very noisy even over-looking zoo...light sleepers bring ear plugs.....Cairo drivers NEVER stop honking...they honk at nothing.... The rug had a few stains...but I'm being picky.....could not have been more comfortable...only quibble was with food and service. One night got no turn-down had to call and ask for it.....Did not receive... More

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Los Gatos, California
Top Contributor
86 reviews 86 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

There are some great things about this hotel: the service is as you might expect, outstanding. We had two room; the double was fantastic. A corner room with a view over the zoo on one side and, slightly distantly, the Nile on the other. Sadly, the twin was seriously smoke-infused so was rather less pleasant to be in. The breakfast... More

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San Francisco, California
Senior Contributor
47 reviews 47 reviews
46 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Pros: • Top-notch service by all member of the staff • Very spacious room with comfortable bed • Excellent in-room dining and breakfast • Thorough security measure • Quality guide and driver available for Giza Necropolis tour Cons: • It’s not close to the airport or the Pyramids -- both destinations will take about an hour via taxi/limo

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Cairo, Egypt
1 review
5 of 5 stars Reviewed 3 weeks ago

I send the weekend at the four season first residence cairo, it was quite and experience, it was amazing since the minute I entered the hotel, welcoming, easy check in. The room was perfect spacious, same goes with the bathroom. I almost tried every outlet at the hotel starting with La Gourmandise for breakfast and a snack breakfast buffet was... More

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Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The breakfast was the most disappointing aspect: The venue was in the adjacent shopping mall which seemed very strange but the biggest gripe was the quality of its food...REALLY disappointing. Hotel service was however, the best I have experienced in Cairo, but the restaurant and bar were virtually empty each time I went in and totally lacked any ambiance. The... More

Was this review helpful? Yes 1
MahmoudElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear JD1767, Thank you for taking the time to review us. I am pleased to hear that you were satisfied with the service provided; however it is unfortunate that you felt disappointed with the breakfast in terms of food quality and venue as well as the Bar. We are in the process of several enhancements to create a better guest... More

Fareham, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for one night and it just wasn't enough to fully appreciate this hotel. It's location could not be better with views of the River Nile on East side and Giza Zoological park on the West side. From the moment you arrive you know this hotel is something special. The staff converge on your car or taxi, open the... More

Was this review helpful? Yes 1
MahmoudElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Andrew B, Thanks for taking the time to review us. I am extremely delighted by such an extensive review. It is wonderful to hear such positive comments on Four Seasons services, staff and product. We are in the process of correcting the Google maps location and we indeed this has been fixed. Once again thanks for reviewing us. I... More

Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

the hotel is very well located in Cairo by the river Nile, lots of green areas around it, the style and decoration bring you back hundreds of years to the royal luxurious palaces in Europe, staff are very friendly and helpful. food was not at the level was expected, and the location of the restaurant which was inside a hall... More

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MahmoudElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear 417Ahmed, Thank you for your review on Tripadvisor. I wanted to thank you for your positive comments on the architecture and the great location of the hotel, but sorry to hear that the food and breakfast location was not up to your expectations. We are in the process of enhancing the experience and are working on several upgrades and... More

Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed September 15, 2014

Simply the best best food , best staff , best accommodations. I have tried most of the hotels in Cairo but I'm returning back to Four Seasons. The only thing that I disliked is the view on Cairo Zoo. Poor Animals !

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MahmoudElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Ashraf A, Thanks for taking the time to review us. I would like to sincerely thank you for your great review, it is always wonderful to hear such positive comments on our staff, food, and Four Seasons product. I hope to welcome you back soon. Best wishes Mahmoud ElKeiy General Manager More

Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed September 10, 2014

This is one of the best Four Seasons hotels I have stayed in in terms of service - actually, one of the best hotels for service you will find! Every member of staff, from the poolside restaurant to the concierge are extremely professional, courteous and deliver service of the highest quality - nothing is too much trouble.

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sara m, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear Ralphduke, Thank you for taking the time to review us. I would like to thank you for the delightful comments and that you were pleased with the service you received at our Aura Restaurant. I will be sure to pass on your comments. I look forward to welcoming you back soon. Best wishes, Mahmoud ElKeiy General Manager More

Madrid, Spain
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 8, 2014

This is one of the best hotels I have stayed in from a service perspective. The views are great and the rooms are of a very high standard, but for me it is the service that sets this hotel ahead of the other 5 star hotels I have stayed at in Cairo. The service at the restaurants was almost too... More

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sara m, General Manager at Four Seasons Hotel Cairo at the First Residence, responded to this review

Dear up2eleven,  Thank you for taking the time to review us. I am delighted to hear that you are pleased with the views, the rooms & the service provided. The Four Seasons strives for continuous improvement in order to always deliver the best service possible to all our valued guests. I would be honored to welcome you back soon.  Best... More

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Additional Information about Four Seasons Hotel Cairo at the First Residence

Address: 35 Giza Street, Cairo, Giza 12311, Egypt
Phone Number:
Location: Egypt > Giza Governorate > Giza
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Cairo at the First Residence 5*
Number of rooms: 269
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Also Known As:
Four Seasons Hotel Cairo At The 1st Residence
Four Seasons Giza
Giza Four Seasons
Four Seasons Hotel Cairo At The First Residence Egypt/Giza

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