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Mena House Hotel

#2 of 37 Hotels in Giza
Certificate of Excellence
6 Pyramids Road, Giza, Egypt
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Mena House Hotel
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738 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Mena House Hotel
See the most recent reviews
Denver, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 24, 2014

If you haven't visited Cairo before, I would recommend splitting your time in Cairo as a tourist between a hotel downtown (near the museum), and the Mena House Hotel, overlooking the Great Pyramids of Giza. The Mena House is among the three most historic hotels in the country, and at present it's quite easy to book rooms with excellent views.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 4
TarekLotfy2, Director of Marketing at Mena House Hotel, responded to this review

Dear Guest, Thank you so much for your comments on the Trip Advisor. I am happy to read your comments and thank you for sharing your valuable feedback. Rest assured we will definitely work upon feedback offered and will definitely strive for excellence. Thank you Tarek Lotfy More 

Banstead, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 17, 2014

Such a fabulous hotel. My husband and I stayed there for two nights and only wish we had stayed another to make use of the facilities. We arrived very late the first evening so the bar man rang up to the restaurant to see if we could have a sandwich or something and the message back was they would keep... More 

Was this review helpful? Yes 1
TarekLotfy2, Director of Marketing at Mena House Hotel, responded to this review

Dear Guest, Thank you so much for posting your feedback on Tripadvisor. Such words of motivation for the entire team will only help us to strive for excellence. I am delighted to read that you found services all across the hotel exceptional and we were able to look after you with great care. These words coming from a well travelled... More 

Kuwait
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 16, 2014

I think The Mena House is your best option when visiting the Pyramids. The view from your room takes your breath away all day. Fantastic staff and beautiful grounds. I thoroughly enjoyed my time here but with a small caveat. The rooms seem to be falling a little and don't match a 5 star hotel. I even tried to upgrade... More 

Was this review helpful? Yes 2
TarekLotfy2, Director of Marketing at Mena House Hotel, responded to this review

Dear Guest, Thank you so much for your comments on the Trip Advisor. I am happy to read your comments and thank you for sharing your valuable feedback. Rest assured we will definitely work upon feedback offered and will definitely strive for excellence. Thank you Tarek Lotfy More 

Cairo, Egypt
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 16, 2014 via mobile

I had wanted to stay here for a long time because of its history and location. First impressions were one of mediocre. The reception area is very dark and has a very 1970's feel, lots of orange mirrors and brass. The Reception staff were friendly and efficient and check in was done within 5 minutes. We were surprised at how... More 

Was this review helpful? Yes 1
TarekLotfy2, Director of Marketing at Mena House Hotel, responded to this review

Dear Guest, Thank you so much for your comments on the Trip Advisor. I am happy to read your comments and thank you for sharing your valuable feedback. Rest assured we will definitely work upon feedback offered and will definitely strive for excellence. Thank you Tarek Lotfy More 

Chania, Greece
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 16, 2014

This is a hidden gem in Giza. I say hidden b/c most of us visiting Cairo or Giza have no idea where to stay. For all the hotels that claim to have views of the Pyramids - the Mena House Hotel is the only one that is actually AT the Pyramids. It's also an AMAZING hotel with large rooms and... More 

Was this review helpful? Yes 1
TarekLotfy2, Director of Marketing at Mena House Hotel, responded to this review

Dear Guest Thank you so much for your feedback and comments on Trip Advisor. I am delighted to read that you had a wonderful stay with us. Your generous feedback is invaluable and much appreciated, as it enables us to monitor and improve the care and service we provide to our guests. We look forward to having you stay with... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 14, 2014 via mobile

We purposely chose this hotel because of the slightly out of Cairo location (traffic and noise in Cairo are nuts!!!) but also due to the proximity to the Great Pyramids of Giza. Room/Grounds: The room was clean, tidy and prepared for guests, yes the decor is a little tired, but it was not tatty in any way. The view from... More 

Was this review helpful? Yes 2
TarekLotfy2, Director of Marketing at Mena House Hotel, responded to this review

Dear Guest Thank you so much for your feedback and comments on Trip Advisor. I am delighted to read that you had a wonderful stay with us. Your generous feedback is invaluable and much appreciated, as it enables us to monitor and improve the care and service we provide to our guests. We look forward to having you stay with... More 

London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 14, 2014

Amazing location footsteps from the Pyramids. We chose it for a quiet location (edge of Giza and def not in central Cairo) but rooms were disappointingly noisy - could hear the traffic whizzing past on 3 lane highway right next door, and hooting, all night long. Different story in the main house and inner garden which was lovely and quiet,... More 

Was this review helpful? Yes 1
TarekLotfy2, Director of Marketing at Mena House Hotel, responded to this review

Dear Guest, Thank you for choosing Mena House Hotel for your stay in Cairo. . I am disappointed to note that whilst some of the aspects of the hotel have met with your satisfaction, there are several areas where we need to do better. I apologize for letting you down. Please rest assured that I will use your feedback to... More 

Los Angeles, California
Level Contributor
75 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed November 12, 2014

This hotel has seen better days. It used to be operated by Oberoi, and then it was a lovely upscale hotel. Sadly, Oberoi has left and the hotel is showing its age. The initial room we were given had no functioning air conditioning and no bottled water or amenities for a guest. We called the front desk, someone who spoke... More 

Was this review helpful? Yes 1
TarekLotfy2, Director of Marketing at Mena House Hotel, responded to this review

Dear Guest, Thank you for choosing Mena House Hotel for your stay in Cairo. . I am disappointed to note that whilst some of the aspects of the hotel have met with your satisfaction, there are several areas where we need to do better. I apologize for letting you down. Please rest assured that I will use your feedback to... More 

Perth, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 12, 2014

My wife and I are currently staying and check out tomorrow after 8 days of pampering. Waking up every morning to look at the pyramids that you can almost reach out and touch is awesome. Highly recommend. Special mention to Mr Abdullah the manager for his warms welcomes every day and making special arrangements for family coming to stay with... More 

Was this review helpful? Yes 2
TarekLotfy2, Director of Marketing at Mena House Hotel, responded to this review

Dear Guest Thank you so much for your feedback and comments on Trip Advisor. I am delighted to read that you had a wonderful stay with us. Your generous feedback is invaluable and much appreciated, as it enables us to monitor and improve the care and service we provide to our guests. We look forward to having you stay with... More 

Dubai, United Arab Emirates
Level Contributor
89 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed November 11, 2014

Went to see the Great Pyramids of Giza - but arrived to late (traffic ;-(. Went to restaurant at Mena with view to Pyramids. Had Kosheri - yummy! Go see the Sound & Light at Pyramids after! Highly recommended.

Was this review helpful? Yes 1
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