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Mercure Cairo Le Sphinx Hotel, Egypt/Giza

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Mercure Cairo Le Sphinx

5.0 of 5
1 Cairo Alex Desert Rd. El Remaya Sq. El Haram, Giza 12556, Egypt (Formerly Sofitel)
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Mercure Cairo Le Sphinx
434 traveler photos
Ranked #7 of 33 hotels in Giza
3.5 of 5 stars 599 Reviews
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599 reviews from our community

Traveler rating
    148
    244
    124
    59
    24
See reviews for
Families
136
 
Couples
246
 
Solo
51
 
Business
13
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Sao Paulo, SP
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great view”
3 of 5 stars Reviewed May 20, 2013 NEW

We arrived at the hotel at 4am, when we were doing our check in, a "tour guide" started to talk to us and try to sell his services. We were polite and told him that we could talk to him in the morning. When we were in our room, trying to rest after a long trip, the guide called us... More

Was this review helpful? Yes 2
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
May 24, 2013

Thank you Camita Z for posting your review on Trip Advisor. As you may know that we are dealing with many travel agents that perform check-in for their guests all day round. We are concerned with this guide attitude and we wished you gave us the chance to deal with it while you are still in-house. We have seen that... More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
“Great hotel and location”
4 of 5 stars Reviewed May 19, 2013 NEW

My boyfriend and I spent 6 nights at the Mercure at the beginning of May and thoroughly enjoyed it. There was a good breakfast buffet with plenty of variety, although there could have been a bit more fresh fruit. The pool was very well maintained, towels were provided with the sun loungers and there was very good service at the... More

Was this review helpful? Yes 2
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
May 20, 2013

It is always a thrill to get a feedback, particularly when it is positive as your experience was. We strive everyday to ensure our guests have a wonderful stay and marvelous time at Mercure Cairo Le Sphinx hotel. Thank you so much for taking the time to share this with everyone. It really means a lot to us and our... More

Sheffield
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
36 helpful votes 36 helpful votes
“Excellent base for touring Cairo - thrilled to spot a Hoopoe in the garden!”
4 of 5 stars Reviewed May 18, 2013

We arrived at Cairo airport after 7 days cruising the Nile and were delighted to be met at the baggage carousel by Karim, our rep from Discover Egypt/Viking Tours, who took our cases off the belt and on to our minibus; gave us a running commentary on the sites of Cairo that we passed through and booked us into our... More

Was this review helpful? Yes
See 3 more reviews by yorkshirecat56 for Giza
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
May 23, 2013

We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Nice hotels with old rooms”
3 of 5 stars Reviewed May 18, 2013

We stayed on this hotel for three nights. it is really close to the Pyramids. It is clean and nice in the common area but the rooms are really old with old bathrooms. The general impression is still positive. The staff didn't ask any tips ... Absolutely amazing in a country where the tourists are considered "walking pockets".

Was this review helpful? Yes 1
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
May 19, 2013

We are very happy that Mercue Cairo Le Sphinx hotel and the team members were able to accommodate to your expectations. Your beautiful words are a motiviation gear to every team member of the hotel and will encourage us to always improve and develop the quality of service we offer to our precious trusting guests. We looking forward to welcoming... More

riyadh
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“hotel experience”
5 of 5 stars Reviewed May 18, 2013

i had booked my hotel, then several days later, just saw many bad reviews, i wanted to cancel my booking, but decided not to, i am so glad i didnt cancel. The hotel is very nice, security scans your bags, packages every time you come in, i was a little nervous, but then felt at least they are trying to... More

Was this review helpful? Yes 2
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
May 19, 2013

We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective... More

Dublin, Ireland
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“Close the the Pyramids at Giza”
4 of 5 stars Reviewed May 15, 2013

We enjoyed our stay here in May 2013. We stayed in a suite on the second floor, which had everything we needed, good bathroom and comfortable bed, also tea making facilities. We did not have a view of the pyramids, but the room was very quiet with no outside noises, so definitely a better bet than the rooms with a... More

Was this review helpful? Yes 2
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
May 16, 2013

We are very happy that Mercue Cairo Le Sphinx hotel and the team members were able to accommodate to your expectations. Your beautiful words are a motiviation gear to every team member of the hotel and will encourage us to always improve and develop the quality of service we offer to our precious trusting guests. We looking forward to welcoming... More

Redondo Beach, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice facilities - service mixed”
3 of 5 stars Reviewed May 15, 2013

We stayed at the front and back end of a 5 night trip to Egypt. A convenient location for starting a day tour of the pyramids. The public facilities are nice and well-maintained. Free wi-fi in lobby seems to be an exception in Egypt hotels so great for an almost email-free trip. Front desk staffing seems to a problem. The... More

Was this review helpful? Yes
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
May 15, 2013

We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you. We are deeply sorry that you experience did not meet your expectation and we regret that you left the hotel with a negative impression . Please rest assured that all your comments have been shared within our... More

Launceston, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“A great place for a quiet holiday with views of the Pyramids.”
4 of 5 stars Reviewed May 10, 2013

What a great hotel this is. The staff are friendly, the prices are very reasonable, the rooms are comfortable and quiet, and the surroundings are very good. The buffet breakfast offered a wide selection and it you were not able to find exactly what you wanted then the chef was usually able to "make" it for you. The gardens were... More

Was this review helpful? Yes 1
See 4 more reviews by stretch7250 for Giza
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
May 12, 2013

We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective... More

Auckland, New Zealand
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Great value and fantastic location”
4 of 5 stars Reviewed May 9, 2013

We were cruising on RCL from Dubai to Rome and had an overnight stop in Alexandria. Arriving in port early on day 1, we took a taxi to the Alexandria Railway Station (cost EL20) and booked First class tickets on the 10:00am express train to Cairo. We had cruised into this port a few years ago so we knew how... More

Was this review helpful? Yes 1
See 3 more reviews by intrepidkiwi for Giza
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
May 12, 2013

We are very happy that Mercue Cairo Le Sphinx hotel and the team members were able to accommodate to your expectations. Your beautiful words are a motiviation gear to every team member of the hotel and will encourage us to always improve and develop the quality of service we offer to our precious trusting guests. We looking forward to welcoming... More

Leeds, United Kingdom
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“Great view”
4 of 5 stars Reviewed May 7, 2013

We stayed for 3 nights before doing Nile cruise. I had booked a pyramid view room and was not disappointed. The area around the pool is very well kept and staff could not do enough for you. The salad buffet was limited as was the fruit but the main dishes were plentiful. We also ate in the Italian restaurant and... More

Was this review helpful? Yes
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
May 8, 2013

We are very happy that Mercue Cairo Le Sphinx hotel and the team members were able to accommodate to your expectations. Your beautiful words are a motiviation gear to every team member of the hotel and will encourage us to always improve and develop the quality of service we offer to our precious trusting guests. We looking forward to welcoming... More

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Hotel Summarization (Beta)

What travelers say

  • “Breakfast buffet” (18)
  • “Very good” (9)
  • “Pyramid View rooms” (8)
  • “Very nice” (6)
  • “Pool area” (5)
  • “Egyptian Pounds” (3)
  • “Would definitely stay” (3)

What travelers search

  • mecure hotel egypt
  • temple of the sphinx, cairo - alex desert road,
  • mercure cairo le sphynx hotel
  • mercure cairo la sphinx
  • how far is sphinx from cairo
  • isis garden giza

Additional Information about Mercure Cairo Le Sphinx

Address: 1 Cairo Alex Desert Rd. El Remaya Sq. El Haram, Giza 12556, Egypt (Formerly Sofitel)
Phone Number:
Region: Egypt > Giza Governorate > Giza
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Giza
#5 Luxury Hotels in Giza
#7 Family Hotels in Giza
Price Range: $
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Mercure Cairo Le Sphinx combines an exciting location & incomparable service. This impressive hotel offers its guests a unique opportunity to explore the historical surroundings in total comfort & convenience. Located in a magnificent park at the foot of the Giza Pyramids & the Sphinx, 35 km from Cairo international airport, this 5-star hotel is ideal for leisure & relaxation seekers with its various recreational facilities as well as business trips with its two fully equipped meeting rooms. ... more   less 
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Also Known As:
Mercure Cairo Le Sphinx Hotel Giza
Mercure Cairo Le Sphinx Hotel
Sofitel Hotel Giza
Sofitel Giza
Giza Sofitel
Mercure Cairo Le Sphinx Egypt/Giza

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Mercure Cairo Le Sphinx
1 Cairo Alex Desert Rd. El Remaya Sq. El Haram
Giza 12556
Egypt
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