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Mercure Cairo Le Sphinx

5.0 of 5
1 Alexandria Desert Road | PO Box 16 Pyramids, Giza 12556, Egypt (Formerly Sofitel)
Hotel amenities
Ranked #9 of 31 hotels in Giza
3.5 of 5 stars 375 Reviews
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375 reviews from our community

What travelers say about this hotel
  • Breakfast buffet(16)
  • Very nice(9)
  • Pool area(7)
  • Pyramid View rooms(7)
  • Star hotel(4)
  • Tour group(4)
  • Tourist Police(4)
  • Egyptian Pounds(4)
  • Good value(3)
  • Not bad(3)
Traveler rating
    86
    135
    85
    46
    23
Only show reviews for Family (83) | Couples (143) | Business (9)
Date Rating
Steven1957
Whakatane, New Zealand
Senior Reviewer
8 reviews
4 of 5 stars Reviewed February 12, 2012 NEW

We had three nights staying at this hotel in April 2011. We found the staff to be helpful and the food was good. The swimming pool looked great and it was really refreshing after spending a day out seeing the amazing local attractions. Given the state of the economy especially in Europe where most of the tourists come from, it... More

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Ahmed Sherief, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
February 14, 2012

Thank you very much for your review. We are profoundly thrilled that the accommodation and service were up to your expectation. In Mercure Cairo Le Sphinx we strive to provide the supreme service as our guests deserve the very best. I will share your comments with the hotel team, so they are aware of their contibution to attain your entire... More

Amanda_B_12_12
Portsmouth, England, United Kingdom
2 reviews
4 of 5 stars Reviewed February 10, 2012 NEW

We stayed for 2 nights at the Mercure Cairo Le Sphinx, in the middle of our holiday to Egypt; as soon as we arrived, we were greeted by smily, friendly faces and this continued throughout our stay. Every member of staff was friendly, helpful and attentive. The hotel, I felt, had a touch of luxury - I felt the wow... More

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Ahmed Sherief, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
February 13, 2012

We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and... More

AngelaBut
Canberra, Australia
Reviewer
5 reviews
4 of 5 stars Reviewed February 5, 2012

We stayed at the Cairo Le Sphinx from 19-23 Dec 2011. Our flight was delayed, so we arrived at night so we couldn't tell if our room had a pyramid view until the next morning. When we opened the curtains, it was a bit of a shock to see how close they actually were! This hotel is very affordable, it... More

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Ahmed Sherief, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
February 9, 2012

Thank you for posting your review on Trip advisor. We are delighted to read that accommodation and service were up to your liking. We are keen to maintain and keep on uplifting the hotel facilities in spite of the sharp decline of Tourism in the whole country however our challenge is to perpetually improve and develope the hotel of all... More

bindip61
Canberra, Australia
Senior Reviewer
10 reviews
8 helpful votes
3 of 5 stars Reviewed February 2, 2012

Relocated here on short notice after my Egyptian friend insisted that I not stay near Tahrir Square due to concerns about my safety. The pros - The tariff was good value. The staff were mostly friendly and helpful. The reception area is nice and the pool looked great although too cold for swimming. My room had a great view of... More

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Ahmed Sherief, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
February 3, 2012

Thank you very much for your constructive feedback regarding your recent stay. Be rest assured that we take all the necessary measures to identify means of development and improvement to elevate the hotel facilities and oufit. I was delighted to read that the service were up to your expectations, I will share your positive comments with the hotel team that... More

Carebear214
San Diego, California
Contributor
11 reviews
11 helpful votes
2 of 5 stars Reviewed January 14, 2012

Seriously. I think I am going to have to stop using TA for overseas adventures. I am not sure if the rest of the world has such low standards as to deem this a good hotel but come on. This place is old, dated, and the rooms are dark and dingy. Also, my husband was bit 5-6 times by mosquitos... More

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Ahmed Sherief, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
January 15, 2012

We thank you very much for your constructive feedback regarding your recent stay. Please be rest assured that we take all the necessary measures to identify means of development and improvement to elevate the hotel facilities and quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best.... More

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Posted by an Accorhotels.com traveler
London, United Kingdom
3 of 5 stars Reviewed January 9, 2012
1
person found this review helpful

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Ahmed Sherief, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
January 10, 2012

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LANS04
New Delhi, India
Contributor
18 reviews
18 helpful votes
3 of 5 stars Reviewed January 9, 2012
1
person found this review helpful

I got to know that I was staying in a 5 star hotel after i checked out of this hotel. As this was not my primary choice of hotel while staying in Cairo, but due to unrest in Cairo i had to shift my hotel here. I was here only for a night so didnt get to admire the pool... More

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Ahmed Sherief, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
January 10, 2012

Thank you for posting your comment on Trip Advisor. With our consistent endeavours to develope the hotel facilities and improve the quality of service, we are confident that our valuable guests deserve the very best thus our non-stop attempts to elevate the hotel in all aspects is our aim in order to attain guests entire satisfaction. We look forward for... More

katherineham
Newmarket, Canada
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed January 6, 2012
1
person found this review helpful

We stayed in this hotel for the last 2 nights of our vacation. It was lovely. The front desk staff were quick, helpful and friendly. The room was nice, the lobby was beautiful. Breakfast was yummy. The pics on expedia were taken from the rooftop bar, which is only open from April to November, so we never saw that view.... More

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Ahmed Sherief, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
January 7, 2012

Thank you very much for posting your review on Trip Advisor. We are very happy that the accommodation and service were up to your liking. Complete guest satisfation is truely our reward hence I have shared your comments with the team, so they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward... More

Kirsche33
Neubrandenburg, Germany
2 reviews
1 helpful vote
5 of 5 stars Reviewed January 6, 2012

Also hier habe ich es sehr gut ausgehalten. Saubere Zimmer und freundliches Personal. Gewöhnungsbedürftig; Hier putzen die Männer die Zimmer, Abends an der Hausbar immer Livemusik. 3 restaurants die zu schlemmen einladen und auch an der Poolbar wird man mit tiefgekühlten Doppelwandigen Gläsern mit Getränken versorgt, die einem auf lange Zeit die Hitze erträglich machen. Der Pool dürfte etwas größer... More

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Ahmed Sherief, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
January 24, 2012

Ich möchte Ihnen für Ihren jüngsten Besuch im Mercure Cairo Le Sphinx danken. Es war wirklich ein Vergnügen Ihnen zu... More

SupremeSerendipity
Copenhagen
Senior Contributor
45 reviews
32 helpful votes
4 of 5 stars Reviewed January 5, 2012

We stayed at this hotel for only one night, in a room facing the pyramids. A brilliant idea considering that the light and sound show at night, lights up the pyramids and gives it a surreal eerie look that is just so worth it! The check in was fast and effective, although the long walk to the room was tiring... More

Was this review helpful? Yes
Ahmed Sherief, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review
January 6, 2012

We would like to thank you for your recent visit to Mercure Cairo Le Sphinx hotel. It was truly a pleasure to serve you. We are delighted that the accommodations and service were to your liking, as complete satisfaction is our goal at Mercure Cairo Le Sphinx. We would love to have the pleasure of seeing you as a regular... More

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Mercure Cairo Le Sphinx Also Known As

  • Sofitel Hotel Giza
  • Sofitel Giza
  • Giza Sofitel
Address: 1 Alexandria Desert Road | PO Box 16 Pyramids, Giza 12556, Egypt (Formerly Sofitel)

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Mercure Cairo Le Sphinx
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