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All 130 Cairo hotels

Holiday Inn - Citystars

4.5 of 5 Hotel   |   Ali Rashid Street, Cairo 11757, Egypt
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Ranked #26 of 130 Hotels in Cairo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
RosAzmanShah-Madinah Makkah
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305 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Makkah
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked for 5 night through travel agency (8-13 Jan 2015). Stuck at Cairo Airport because transportation not arranged. Have to go around asking, then finally found Holiday Inn, Intercontinental & Staybridge transportation office. Wait again for the limousine to pick us up. At the hotel, the dog going around sniffing the car and our luggage. At the hotel entrance,... More 

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Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear RosAzmanShah-Madinah, Thank you very much for choosing to stay with us at Holiday Inn Cairo Citystars. Our guests' safety and security is on top of our priorities so please bear with us going through our procedures. We hope you had enjoyed your stay with us and please rest assured that your comments will not go unnoticed and promise to... More 

Gothenburg, Sweden
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was very busy when we stayed there with visitors from all over the world which made for a nice cosmopolitan ambience. This hotel is located outside of the center of Cairo in Nasr City, close to the airport. Its design is quite impersonal and you could be anywhere in the world. Right next door is a huge mall... More 

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Ibrahim N, General Manager at Holiday Inn - Citystars, responded to this review

Dear Javinsky, Thank you for staying at Holiday Inn Cairo Citystars and for taking the time to share your experience. We are very happy that you enjoyed your time and found all facilities convenient and up to your expectations. Your comments are valuable to us and we promise to overcome any minor shortfall that you may have faced. Looking forward... More 

Astana, Kazakhstan
Top Contributor
160 reviews 160 reviews
32 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked one night as a layover between returning from Jordan and traveling back home the next day. We wanted to be comfortable and close to the airport. This hotel was chosen for price and location. We were VERY pleased to have such a nice property so close to amenities. We ate dinner in the mall but had breakfast the... More 

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Ibrahim N, General Manager at Holiday Inn - Citystars, responded to this review

Dear Jeff T, Thank you for choosing to stay at Holiday Inn Cairo Citystars. We are lucky to be rated by a frequent traveler like yourself and glad you enjoyed your short stay with us and sensed the hospitable spirit of our team. We hope you will have another opportunity to be back for a longer stay where you can... More 

Cairo
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Small rooms but has all you need and it's nice and smart. New and simple designs that fits around city starts mall which is a nice neighbour to visit and has so much to offer. Great to offer free wifi works perfectly.

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Ibrahim N, Manager at Holiday Inn - Citystars, responded to this review

Dear Ms. NadiaAbuElDahab, Thank you for the interest shown in Holiday Inn Cairo Citystars. We are very honored with the lovely comments, looking forward to welcome you back. Best Regards, Asmaa Hadary Front Office Manager More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

It's my 3rd night in Egypt and staying with Holiday Inn City stars has been a great choice. Initially I planned my stay near the hotels by the Nile, and now realise how chaotic it would have been - which us basically downtown Cairo. Holiday Inn is conveniently located near a large shopping mall, home to nearly everything. Staff is... More 

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Ibrahim N, Manager at Holiday Inn - Citystars, responded to this review

Dear Mr. Gaurav, Thank you for the interest shown in Holiday Inn Cairo Citystars. We are very pleased that we are meeting your expectations, and will be honored to serve you again. Looking forward to welcome you back. Regards, Asmaa Hadary Front Office Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Loved it there. Very good value for the money. Service was excellent, food was good, rooms are nice and clean, staff were very friendly. I well recommend it for business travellers. And for sure will ho there again.

Was this review helpful? Yes
Ibrahim N, Manager at Holiday Inn - Citystars, responded to this review

Dear Marooo, Thank you for choosing to stay at Holiday Inn Cairo Citystars. We are very happy that you enjoyed your stay with us and look very much forward to welcoming you back again in the near future. Sincerely, Asmaa Hadary Front Office Manager More 

Amsterdam, The Netherlands
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 18, 2014

Hotel next to large shopping mall with fine restaurants. Hotel good choice nothing special. Standard clean room. room not to big but fine if you'r your alone more then sufficient. Taxi from hotel to airport EGP60.

Was this review helpful? Yes 1
MohamedI926, General Manager at Holiday Inn - Citystars, responded to this review

Dear Wining, Thank you for taking the time to post your comments regarding your recent stay at Holiday Inn Cairo Citystars. We are glad you had a pleasant experience with us and look forward to welcoming you again in the future. Sincerely, Dina Y Khalil Executive Secretary More 

Alexandria, Egypt
Top Contributor
76 reviews 76 reviews
27 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed December 13, 2014

I stayed in the hotel for the 3rd time in a year, and I was about to change my mind when I met a nice receptionist, who was very helpful and supportive, and I got a good room with nice location. On the 2nd day I had to upgrade my room to triple room, when they helped me as I... More 

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MohamedI926, Manager at Holiday Inn - Citystars, responded to this review

Dear Mr. Mohamed, Thank you for the interest shown in Holiday Inn Cairo Citystars. Please accept our sincere apology caused during your stay with us, and please make sure that we are taking immediate corrective actions, as through our loyal guest comments only we can improve our service. Can you please provide us with your direct email, as we need... More 

Dhahran, Saudi Arabia
Contributor
17 reviews 17 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 13, 2014

This my 3rd time in this hotel and it always meets my expectations. The staff are super friendly and helpful. I was happy since I was recognized as IHG member the moment I arrived to the reception. The food is good and the location is one of the best in Cairo, several shopping outlets are accessible thru the adjacent mall.... More 

Was this review helpful? Yes
MohamedI926, General Manager at Holiday Inn - Citystars, responded to this review

Dear alshukri, Thank you very much for taking the time to post these lovely comments about your stay at Holiday Inn Cairo Citystars. You made us all proud by having our Hotel as your top choice and we will do our utmost to keep it that way. We look forward to welcoming you always. Sincerely, Mohamed B. Ibrahim General Manager More 

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 3, 2014

I stayed here on a business trip. The hotel was efficient, comfortable and welcoming. It is a Holiday Inn - you know what you're going to get. The quality is dependable. All help is at hand. But what stood out was the Indian restaurant on the lower ground floor. We ate there three night running. The service, the food, the... More 

Was this review helpful? Yes
MohamedI926, General Manager at Holiday Inn - Citystars, responded to this review

Dear Janet G, Thank you very much for the lovely comments about your recent experience at Holiday Inn Cairo Citystars. We are delighted that you had a good time with us and enjoyed our authentic Indian cuisine at Indira restaurant. We look forward to welcoming you again again in the near future. Sincerely, Mohamed B. Ibrahim General Manager More 

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Additional Information about Holiday Inn - Citystars

Address: Ali Rashid Street, Cairo 11757, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn - Citystars 4.5*
Number of rooms: 311
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Also Known As:
Holiday Inn - Citystars Hotel Cairo
Holiday Inn Cairo
Cairo Holiday Inn
Hotel Style:
#19 Family Hotel in Cairo
#20 Luxury Hotel in Cairo
#22 Business Hotel in Cairo

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