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Holiday Inn - Citystars

4.5 of 5
Ali Rashid Street, Cairo 11757, Egypt
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Holiday Inn - Citystars
Ranked #17 of 122 hotels in Cairo
4.0 of 5 stars 115 Reviews
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115 reviews from our community

Traveler rating
    43
    51
    9
    7
    5
See reviews for
Families
8
 
Couples
18
 
Solo
22
 
Business
52
 
What travelers say
  • City Stars(3)
  • Comfortable room(3)
  • Very good(3)
Date Rating
Portsmouth, United Kingdom
Senior Contributor
28 reviews 28 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 18, 2012
1
person found this review helpful

In the busy chaos of a large city like Cairo (even more chaotic currently), this place is a good choice. The standard of the accomodation is high (I stayed in an Executive room), and the public areas are well maintained. WiFi as others have mentioned was extremely good and better than most hotels of this brand in mainland Europe. Security... More

Was this review helpful? Yes
Mohamed Ibrahim, General Manager at Holiday Inn - Citystars, responded to this review
May 23, 2012

Dear Guest, Thank you very much for your valuable comments; We're very pleased to learn that you enjoyed your stay with us. We look forward to your next visit in the near future. Kind regards, Mohamed Ibrahim General Manager HOLIDAY INN CAIRO CITYSTARS HOTEL More

Thane
Senior Contributor
38 reviews 38 reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

I always prefer staying in Holiday Inn-Citystar whenever i am in cairo. This hotel is very nice with very comfortable and modern features. Close to the airport. the breakfast buffet, served in the large and pleasant restaurant downstairs is really very good, with a very wide selection and a wide assortment of fruits, cheese, breads, and hot items ready to... More

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See 4 more reviews by vivekkmehta for Cairo
Mohamed Ibrahim, General Manager at Holiday Inn - Citystars, responded to this review
May 23, 2012

Dear Guest, Thank you very much for your nice comments reassuring us that we are on the right track following our guest satisfaction guarantees' objectives. Looking forward to your next visit in the near future. Kind regards, Mohamed Ibrahim General Manager HOLIDAY INN CAIRO CITYSTARS More

Barrie, Canada
Senior Contributor
48 reviews 48 reviews
Reviews in 20 cities Reviews in 20 cities
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed April 27, 2012

Any good hotel can have a 'bad day' but it's when this happens that great hotels make it right and others? Well, the latter was my experience. On the plus side, it's in a great location, close to the airport, has free WiFi and the adjoining mall is one of the largest in Cairo. The Executive rooms include evening snacks... More

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See 3 more reviews by lyon4uk for Cairo
Mohamed Ibrahim, General Manager at Holiday Inn - Citystars, responded to this review
May 23, 2012

Dear Guest, Thank you for taking the time to post your comments, for it's only through our guest comments that we can improve our performance. We apologize for any inconvenience you may have encountered. I’ll look forward to have you again as a valued guest at the Holiday Inn. Kind regards, Mohamed B. Ibrahim General Manager HOLIDAY INN CAIRO CITYSTARS More

Alexandria, Egypt
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 27, 2012
2
people found this review helpful

I only stayed for one night but it was ok, we used the heated pool in the morning & enjoyed the access to city stars mall restaurants & cafe More

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See 3 more reviews by Kimpep for Cairo
MAKKAH
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2012
1
person found this review helpful

this hotel is so wounderfull and fantastic. it was a great warm wellcoming. the services were so excellent. the duty manager mr. ahmad said was so helpfull and friendly, he is so active and eexcellent person. i suggest this hotel to every visitor to cairo. thanks alot to all employees in this hotel. More

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UK
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 20, 2012

Decent location 15-20 mins from airport, and next to the huge and impressive City Stars mall. Staff friendliness and professionalism mostly supurb, although some female individuals really need a kick up the backside and service speed/smiling lessons as they are seriously letting the team down (I won't mention the relevant departments, but they are quite easy to identify). Security is... More

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2012
1
person found this review helpful

We went to spent the Easter there and we stayed for two nights. Actually I wasn't expecting too much, I just choose it cause it is part of City Stars shopping center. But honestly since the first 2 minutes in the reception area I felt different. Although while check in we discovered that our reservation was done on the Intercontenantal... More

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Sharm El Sheikh, Egypt
Top Contributor
120 reviews 120 reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 17, 2012
1
person found this review helpful

If your looking for a city stop over this is the one to be at. If your into shopping also this is part of the city stars centre so you dont even have to go outside! The restaurants are very good quality, especially the Indian. Big thank you Safwat. Be back soon. More

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See 17 more reviews by josephspendlove for Cairo
Mohamed Ibrahim, General Manager at Holiday Inn - Citystars, responded to this review
April 22, 2012

Dear Guest, I'm so delighted to hear that you enjoyed your stay in our hotel and have experienced the delicious taste of the indian food in Indira restaurant. Thank you so much for taking the time to post your valuable comments. Looking forward to welcoming you again in the near future. Thank you, Mohamed Ibrahim General Manager HOLIDAY INN CAIRO... More

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2012
1
person found this review helpful

This is my second time to stay at this hotel.The first time was not memorable. This time I was very impressed with their service. Every one was very helpful and made feel special. The hotel is located in a very busy shopping area. But after a long day at work, it's great to walk around the mall. I got some... More

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Mohamed Ibrahim, General Manager at Holiday Inn - Citystars, responded to this review
April 2, 2012

Dear Guest, Thank you for taking the time to post your comments, I'm very pleased to hear that you had a memorable stay and the staff were helpful. I look forward to welcoming you again in the very near future. Thank you, Mohamed Ibrahim General Manager HOLIDAY INN CAIRO CITYSTARS HOTEL More

Dubai
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 28, 2012
1
person found this review helpful

this holiday inn seems much better than other holidays inn in other countries, the hotel is located in the same complex with a huge commercial center called city stars there is anther intercontinental and skybridge hotels within the same complex, the hotel is not far from cairo airport approx 15 minutes by car, rooms are descent size and clean, overall... More

Was this review helpful? Yes
Mohamed Ibrahim, General Manager at Holiday Inn - Citystars, responded to this review
April 2, 2012

Dear Guest, I'm so delighted to read that you have enjoyed everything during your stay with us. Thank you so much for posting your positive comments and looking forward to welcoming you again in the near future. Thank you, Mohamed Ibrahim General Manager HOLIDAY INN CAIRO CITYSTARS HOTEL More

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Additional Information about Holiday Inn - Citystars

  • Holiday Inn Cairo
  • Cairo Holiday Inn
Address: Ali Rashid Street, Cairo 11757, Egypt
Price Range: $$

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