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Fairmont Cairo, Nile City

#10 of 134 Hotels in Cairo
Certificate of Excellence
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Nile City Towers - 2005 B, Corniche El Nil | Ramlet Beaulac, Cairo 2466, Egypt
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Fairmont Cairo, Nile City
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Fairmont Cairo, Nile City
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906 reviews from our community

Traveler rating
    649
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a lovely hotel with a nice atmosphere. It is modern and has some lovely art work displayed. We had breakfast included and it was a great variety and delicious. The staff in the restaurant were exceptionally polite and attentive. The spa is one of the best I've seen although some of the staff seemed that they would rather... More 

Was this review helpful? Yes
Yara E, Public Relations Manager at Fairmont Cairo, Nile City, responded to this review

Dear Ms. Brenda, Thank you for taking the time to provide us with your feedback regarding your recent stay at Fairmont Nile City. We are glad that you have enjoyed your stay. We will share your generous comments with the hotel team as it is a tremendous source of motivation for us. Your comments regarding the receptionist at Willow Stream... More 

Cairo, Egypt
1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything at this hotel is amazing and makes your experience very special. Starting from the location, the hotel environment, the pool and spa, even the staff are more than amazing. The pool, i must stay, is one of the best pools i have ever been to. The view from on top makes it very special. They even have gym devices... More 

Was this review helpful? Yes
Yara E, Public Relations Manager at Fairmont Cairo, Nile City, responded to this review

Dear Ms. Samar, Greetings from Fairmont Nile City. We are delighted that you have enjoyed your stay with us and are glad that you enjoyed Sky Pool and Willow Stream Spa. We thank you for your kind feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have... More 

Cairo, Egypt
1 review
5 of 5 stars Reviewed 5 days ago NEW

My sister's wedding was last month, we had the most amazing wedding we could have ever dreamed of in Fairmont Nile city. They were in charge of all our plans, each employee was extremely patient and willing to do whatever we needed or requested. They were able to help us with our countless last minute requests and changes. Everything turned... More 

Was this review helpful? Yes
Yara E, Public Relations Manager at Fairmont Cairo, Nile City, responded to this review

Dear Ms. Mai, Thank you for taking the time to provide us with your feedback regarding your experience at Fairmont Nile City. We were privileged that you have picked our hotel for your sister's special event and are delighted that you have enjoyed your night. We thank you for your generous feedback, which shall serve as a further source of... More 

Cairo, Egypt
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Hotel is centrally located in a great area. The rooms have a great Nile view, are all spacious, comfortable, and include all amenities that you could need. The pool has a truly magnificent view; it's on the roof overlooking the Nile River and the city of Cairo, a beautiful view. The spa and fitness center are the best among... More 

Was this review helpful? Yes
Yara E, Public Relations Manager at Fairmont Cairo, Nile City, responded to this review

Dear Ms. Sherine, Greetings from Fairmont Nile City. Thank you for taking the time from your busy schedule to provide us with your feedback about our hotel. We were privileged to have you with us and are delighted that you enjoyed your visits. We thank you for your generous and kind feedback, which shall serve as a further source of... More 

kuwait
1 review
2 of 5 stars Reviewed 1 week ago NEW

When we entered the hotel, the first thing staff asked before checking in was whether I had speakers in my bags!! This was truly unacceptable, I has small speakers that do not create noise, but their reason for it being hotel policy was unacceptable to me, especially after an hour drive from the airport to get to the hotel. And... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Yara E, Public Relations Manager at Fairmont Cairo, Nile City, responded to this review

Dear Mr. Rami, Greetings from Fairmont Nile City. Thank you for taking the time to express your feedback regarding your recent stay at Fairmont Nile City. Please accept our sincerest apology for having failed to meet your expectations. Your feedback has been most valuable and we have addressed the issues with our Front Office and In Room Dining departments. We... More 

Contributor
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my second time to stay in this hotel... I would say that it's a very good hotel in most of the criteria however they miss the elegant style and final touches of the fairmont style worldwide. The breakfast was above average, cleanliness of the room and hotel as a whole was good... The staff was more than perfect... More 

Was this review helpful? Yes
Yara E, Public Relations Manager at Fairmont Cairo, Nile City, responded to this review

Dear Mr. Rimon, Greetings from Fairmont Nile City. We are delighted that you have enjoyed your stay with us. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your comments regarding the plugs and weighting scale not working well have been noted and corrective actions... More 

Miami, FL
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the Fairmont 4 days during May, we had two rooms, a deluxe room and a suite with Fairmont Gold. I have to say the service exceeded my expectations, there was nothing that was too much trouble to ask for, all our requests were met promptly and with a smile. The food - gold club - was an... More 

Was this review helpful? Yes
Yara E, Public Relations Manager at Fairmont Cairo, Nile City, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback regarding your recent stay at Fairmont Nile City. We were privileged to have you with us and are delighted that you enjoyed your visit. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards... More 

British Columbia, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My travel companion and I stayed for 3 nights before, and one night after a Nile cruise in April 2015. The room was nice with comfortable beds, clean, and a spacious bathroom. The staff was friendly, helpful and professional. We loved the breakfast. Lots of choices, efficient waiters and a most attentive breakfast room manager. He introduced us to a... More 

Was this review helpful? Yes 1
Yara E, Public Relations Manager at Fairmont Cairo, Nile City, responded to this review

Dear Madam, Greetings from Fairmont Nile City. We are delighted that you have enjoyed your stay with us. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your comments regarding the breakfast basket have been noted and corrective actions shall take place. We greatly value... More 

Abidjan, Cote d'Ivoire
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at Fairmont nile in Dec'14. Check in was smooth, staff was helpful and rooms were clean and well maintained. We tried the room service, they have a good spread, food quality was average. Breakfast also had a decent spread and was good.

Was this review helpful? Yes 1
Yara E, Public Relations Manager at Fairmont Cairo, Nile City, responded to this review

Dear Abidjan, We were privileged to have you and your family stay with us and are delighted that you enjoyed your visit. We thank you for your generous feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your kind comments have been conveyed to the hotel team which has greatly... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Fairmont Nile City during Jan 2015, below are our comments: Check In: Since our room was Fairmont Gold, so check in was from Fairmont Gold lounge/level & as part of the amenities we were offered complimentary welcome drink, afternoon snacks & breakfast at the lounge. Room: Wonderful! Very clean and comfortable with a great view on the... More 

Was this review helpful? Yes
Yara E, Public Relations Manager at Fairmont Cairo, Nile City, responded to this review

Dear Reem, We are delighted that you have enjoyed your stay with us. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your feedback has been most valuable and we have addressed the issues with our respective departments. Please rest assure that we take all... More 

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Deluxe Nile Suite (34)
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