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All 130 Cairo hotels

InterContinental Citystars Cairo

5.0 of 5 Hotel   |   Omar Ibn El Khattab Street, Cairo 11737, Egypt
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Ranked #11 of 130 Hotels in Cairo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Genji N Kyoto, Japan
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600 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kyoto, Japan
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel has good location, close to the airport, a bit outside the city. No issues for me, since I came on a business trip. Very friendly staff. Front Desk staff were very helpful in solving the problem of the closed safe in my room. Room is large and bathroom is good. Bed is nice. Breakfast is good and food overall... More

Was this review helpful? Yes 1
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Genji, Thank you for choosing InterContinental Cairo Citystars and for sharing your detailed experience on Tripadvisor. I am very delighted to know that you enjoyed our services and facilities. I assure you that no effort will be saved to make all your stays are memorable and enjoyable. Look forward welcoming you back. Kind regards, Khaled Shafik Director of... More

Doha
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

20 minutes from the airport. Fast check-in (I was given room access card at the airport itself on prior arrangement of meet+greet services). Room 1015 was superb, located on the 10th floor. Though just the street view, it suited me fine. AC was good. Room was carpeted (a bit used), had a kingsize double bed, a sofa recliner, a 2... More

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Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for choosing InterContinental Cairo Citystars and for sharing such nice review. It is always very rewarding when we receive positive comments as such from our honored guests. I am delighted to learn that you enjoyed our rooms and services, we always strive to provide comfortable accommodation and guest satisfaction. Looking forward to welcome you back... More

Paris, France
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

excellent welcome and service throughout stay. The hotel is luxurious and has safety regulations in line with recent events in Cairo. Room was very pleasant and functional . The wifi works well. Minibar and safe in room. There is a direct access to a very large and modern shopping mall. Food is excellent.

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ms. Lisa, Thank you for choosing InterContinental Cairo Citystars. Your feedback is very supporting. I am delighted to know that you have enjoyed our hotel's facilities, services and location. Looking forward to welcoming you back very soon. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.shafik@ihg.com More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Being able to get access to the mall and restaurants is the best thing about staying at the hotel. Near the airport is one thing that could make the hotel a good Place to be if you are coming for a short business trip. Staff are very helpful, having a membership with them is something that I can recommend since... More

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Ali, Thank you for choosing InterContinental Cairo Citystars and for sharing your experience on Tripadvisor. Your feedback is very motivating, I’m delighted to know that you have enjoyed our facilities and location. Looking forward to welcoming you back soon. Kind regards, Khaled Shafik Director of Sales & marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Brilliant hotel, the location is perfect for shopping. Site seeing was arranged via the hotel. Rooms are fab. The best bit was the spa and massage. Great hotel. We are out so cannot comment on the food scene.

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ms. Mariabps, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience. I am delighted that you enjoyed the hotel’s facilities and location. We always strive to provide comfortable accommodation and guest satisfaction. Thank you again and hope we have the opportunity of welcoming you... More

Jeddah, Saudi Arabia
Top Contributor
71 reviews 71 reviews
18 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Decided to stay at this hotel because of City Stars Mall. My family wanted shopping so it was the right place. Hotel is connected to shopping center by a gate specially made for the purpose. It was very good to go for room and put what we have purchased, take a rest and continue shopping... no taxi no wasted time.... More

Was this review helpful? Yes 1
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Sherief, Thank you for choosing InterContinental Cairo Citystars and for sharing your experience on Tripadvisor. I am very delighted to know that you enjoyed our services and facilities. I assure you that no effort will be saved to make all your stays are memorable and enjoyable. Also please note that your comments will be taken into consideration for... More

London, United Kingdom
Top Contributor
65 reviews 65 reviews
42 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very well located. Quite big to my taste. The hotel is essentially divided into two spaces: the space facing the pool, which is well protected from outside noise; and the space facing the road, which is not protected from outside noise at all. Unlucky pick that day: I received a room facing the constant "tuut-tuut - bip- iiiiirk - tuut... More

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Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. PPMAAVM, I would like to seize the opportunity to apologize for the inconvenience encountered during your stay with us. Your comments have been noted and immediate action will be taken to rectify any shortfalls. Your review is very valuable to us as we believe that we can only improve and ameliorate our services through guest feedback, accordingly I... More

Cairo, Egypt
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

If you are a serious gym-goer can you imagine a 4-5year-old child walking around a busy work-out area, with free weights and advanced machinery, playing with stacks of plates and frolicking amid moving equipment? Having children of my own, and having seen the crippling effects of injuries, I watched this as long as my ethics, integrity, and beliefs would allow... More

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Serafini, First of all, I would like to apologize for inconvenience caused as and to thank you for taking the time to share your comments about the incident that occurred at our health club. It is only through our guest feedback that we will improve our services especially when it comes from one of our very regular guests.... More

Alexandria
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed two nights at the hotel because of its relative proximity to the airport and its location within the major shopping centre in Cairo; we were very pleased with our choice. Excellent staff and hospitality all around from the time you enter the hotel. Beautifully decorated and maintained lobby and grounds; spacious all equipped rooms and excellent breakfast buffet.... More

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. SAB0146, Thank you for choosing InterContinental Cairo Citystars. Your feedback is very supporting. I’m delighted to know that you have enjoyed our hotel's facilities, services and location. Looking forward to welcoming you back soon. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com More

Stockholm, Sweden
Top Contributor
166 reviews 166 reviews
155 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is quite outside the city, but close to the airport and to many offices. It clearly targets business travelers, and does this in a very good way. The rooms are big and spacious, good bathroom, excellent breakfast and lunch. All services worked really well and I would indeed come back in case of another business trip in the... More

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Alessandr078, Thank you for choosing InterContinental Cairo Citystars. Your feedback is very supporting. I’m delighted to know that you have enjoyed our hotel's facilities, services and location. Looking forward to welcoming you back soon. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com More

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Additional Information about InterContinental Citystars Cairo

Address: Omar Ibn El Khattab Street, Cairo 11737, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Citystars Cairo 5*
Number of rooms: 774
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Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo

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