We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Citystars Cairo

#5 of 133 Hotels in Cairo
Certificate of Excellence
Hotel website
Hotel deals
Omar Ibn El Khattab Street, Cairo 11737, Egypt
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
InterContinental Citystars Cairo
Professional photos View all
Browse nearby
InterContinental Citystars Cairo
Write a Review

681 reviews from our community

Traveler rating
    401
    198
    46
    22
    14
See reviews for
114
89
68
346
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (681)
  • Mar-May only
    (172)
  • Jun-Aug only
    (165)
  • Sep-Nov only
    (173)
  • Dec-Feb only
    (171)
All months
London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a large hotel that is efficient and well-managed. It feels more of a working hotel for locals and business than a tourist hotel, and when combined with the huge mall next-door, I felt the hotel gave me good insight into modern Cairo. The hotel is 15 minutes from the airport but some 45 minutes by car from the... More 

Was this review helpful? Yes 1
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, It is real pleasure to read your review on TripAdvisor. I am very happy to learn that our Services and facilities were up to your expectations and that you enjoyed your stay with us. The feedback you provided is extremely valuable to us and I thank you for taking the time to provide us with your comments.... More 

Pretoria, South Africa
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a few days on honeymoon traveling to Europe. Rooms are spacious and modern. Management was very friendly and sent us a complimentary wine basket. The hotel was helpful when it came to sight seeing and the swimming pool was clean and looked amazing.

Was this review helpful? Yes 1
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience. I am delighted that you enjoyed the hotel’s Facilities and Services. We always strive to provide comfortable accommodation and guest satisfaction. Your feedback is highly valuable and will assist us in our continuous... More 

Dubai, United Arab Emirates
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Not my first time, again this time I was lucky to have a better room than the last time. Very spacious and comfortable. The fact that it's connected to the mall is a great added value. I was in business trip so I could easily go to the mall in between work to eat, drink or just walk around and... More 

Was this review helpful? Yes 1
Budapest
Top Contributor
90 reviews 90 reviews
79 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 1 week ago

15 mins from the airport and you find yourself in a different world.Excellent service, great food (no diarrhoea at all), cool facilities (pools, 24/7 gym). Connected with a private corridor to one of the largest shopping malls in Egypt. If I need to point negatives (which are really few): stability of free wife (not the speed!) and programing of elevators... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel with very friendly staff. Food is good. Very close to the shopping mall. Location is great and there is a real value for money. I stayed there more than 3 times and it will always be my favorite destination in Cairo. Try it and you will never regret it

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Moustafa, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience. I am delighted that you enjoyed the hotel’s Facilities, Location and Services. We always strive to provide comfortable accommodation and guest satisfaction. Your feedback is highly valuable and will assist us in our... More 

Redlands, California
Top Contributor
290 reviews 290 reviews
51 hotel reviews
236 helpful votes 236 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel. One of the nicer hotels I've ever stayed in. It is connected internally to the fantastic mall with no worries about security or any issues that may be going on in the streets. Breakfast buffet in the hotel was marvelous - great foods and wonderful selections and our room was beautiful. I would love to come back... More 

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Robert, I appreciate your detailed feedback about our hotel and would like to thank you for sharing your experience on Tripadvisor. I’m delighted to know that you have enjoyed our Facilities, Breakfast Buffet and Location. Looking forward welcoming you back very soon at InterContinental Cairo Citystars, Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars... More 

Cairo, Egypt
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After visiting five days per week for a year, and now living here full-time for more than year, I can reflect with high satisfaction. I have reported many issues on topics of safety, security, courtesy, efficiency, and comfort. All of my concerns have been addressed to complete satisfaction, with a genuine concern for closure. The staff is always responsive and... More 

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for choosing InterContinental Cairo Citystars and for sharing your experience on Tripadvisor. Let me take the opportunity to thank you for your loyalty to our hotel. It is always very pleasing to know that we have loyal guests like your kind self. I’m delighted to know that you have enjoyed our level of service and... More 

Salt Lake City, Utah
Top Contributor
60 reviews 60 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Don't be too nervous to visit Egypt. The crowds are down and the people are so happy to have you there. The City Stars is a lovely hotel within e big rooms and my favorite- big bath tubs. Their breakfast buffet is very nice. We were with a tour group. There is a huge mall connected to the hotel with... More 

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, It is real pleasure to read your comments on TripAdvisor. I am very happy to learn that our facility was up to your expectations and that you enjoy staying with us. The feedback you provided is extremely valuable to us and I thank you for taking the time to provide us with it. Look forward welcoming you... More 

Ankara
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at couple of other intercontinental hotels in some other African countries but this one was the best. Large, clean room, big and cosy lobby. Good breakfast. Kind staff. A very big mall just next to the hotel which you have direct gate from hotel to the mall. You may also have good time there. I think hotel is... More 

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for sharing such nice review on TripAdvisor. I’m delighted to know that you have enjoyed our level of service and facilities. InterContinental Citystars always pride itself on the highest level of guest satisfaction and I am glad we were able to make your visit enjoyable and memorable. Looking forward welcoming you back very soon. Kind... More 

Shibin al Kawm, Egypt
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was there from 18:20 of March. I think it's my fifth visit to this hotel. It's luxurious & elegant as usual. The reception staff are professional especially Mostafa Tarek , he was exceptionally helpful & informative. Breakfast at Splanade restaurant is really enjoyable & different with multiple varieties. Also, the dinner at the same restaurant was great , food... More 

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Dr. Mohamed, Thank you for sharing such nice review on TripAdvisor. I’m delighted to know that you have enjoyed our level of service. InterContinental Citystars always pride itself on the highest level of guest satisfaction and I am glad we were able to make your visit enjoyable. Your feedback will be shared with the concerned team member as a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

408 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (307)
Viewed
Hotel & grounds (64)
Viewed
Room/suite (73)
Viewed
Pool/beach area (34)
Viewed
Bathroom (19)
Viewed
Dining (13)
Viewed
Business center/function rooms (3)
Viewed
Family/play areas (2)
Viewed
View from room (13)
Viewed
Other (86)

Management photos: Courtesy of the property manager

Viewed
All management photos (101)
Viewed
Dining (23)
Viewed
Hotel & grounds (18)
Viewed
Pool/beach area (5)
Viewed
Business center/function rooms (10)
Viewed
Room/suite (28)
Viewed
Other (17)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question