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All 131 Cairo hotels

InterContinental Citystars Cairo

5.0 of 5 Hotel   |   Omar Ibn El Khattab Street, Cairo 11737, Egypt
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87%
Ranked #13 of 131 Hotels in Cairo
Certificate of Excellence 2014
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579 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This place i simply cannot fault Amazing customer service friendly staff very helpful great facilities for all highly recommended A* service the food excellent the atmosphere excellent room service excellent the only place where they make food to your satisfaction just Amazing my permanent place to stay when i visit again

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for choosing InterContinental Cairo Citystars and for sharing such nice review. It is always very rewarding when we receive positive comments as such from our honored guests. I am delighted to learn that you enjoyed our services and facilities. Looking forward to welcome you back very soon. Kind regards, Khaled Shafik Director of Sales &... More

Bangalore, India
1 review
2 of 5 stars Reviewed 6 days ago NEW

I stayed for 2 weeks in the hotel on a corporate booking and experience was bad.It is not at all of 5 star standard may be it can be rated 2 star. Following are the reasons 1)I stayed at the hotel at the time of football world cup and hotel couldn't afford even to provide the channel which was showing... More

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Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Ratnakarsid, Thank you for taking the time to give us your feedback, it is with regret that I hear of the inconvenience encountered while staying with us. Your valuable comments are very much appreciated. 1- Reference to the first point, some sport channels only licensed to be aired at our outlets and not in rooms. 2- I wish... More

Cairo, Egypt
Top Contributor
333 reviews 333 reviews
50 hotel reviews
116 helpful votes 116 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I didn't sleep here; I merely attended a conference. But right from the get go, I felt this strange sensation of confusion. The entrances are blocked off except for one side street entry that takes you in a narrow drive around some sort of an appurtenance up to the front door. Once inside, it becomes the rabbit hole. I am... More

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Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Douglas, Thank you for taking the time to make us aware of the service and quality issues you encountered. Please accept my sincere apologies for the inconvenience encountered during your stay at our hotel. I understand that we have not met your expectations. It is our goal to consistently provide superior services and guest satisfaction at InterContinental Cairo... More

Cairo, Egypt
1 review
5 of 5 stars Reviewed 2 weeks ago

Was pleasantly surprised when I first arrived, a wonderfully set out location, great rooms with many choices 'within' the actual Hotel premises catering for pretty much anything one may need. All the Restaurants of which there are numerous cater for all 'tastes' and regional cuisine. And if anyone would like to try a Traditional Egyptian Dish I certainly recommend the... More

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Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for choosing InterContinental Cairo Citystars and for sharing your detailed experience on Tripadvisor. I am very delighted to know that you enjoyed our services and facilities. I assure you that no effort will be saved to make all your stays are memorable and enjoyable. Look forward welcoming you back. Kind regards, Khaled Shafik Director of... More

Antwerp, Belgium
Contributor
17 reviews 17 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Review by IHG platinum member The Hotel was recommended by our distributor and is located at the right side of the city. Transportation to and from Cairo airport is convenient / takes < 30 minutes and assume that there will be almost no traffic. The hotel big and is 'connected' with one of the biggest shopping malls in Egypt (and... More

Was this review helpful? Yes 1
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear IHG platinum member, Thank you for sharing your detailed experience at InterContinental Cairo Citystars on Tripadvisor. Your review is very constructive and supporting. I’m delighted to know that you have enjoyed your time at the hotel's facilities. Once again, thank you for your feedback and for recommending our hotel. Looking forward welcoming you back in the near future. Kind... More

Basel, Switzerland
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The rooms were spacious, comfortable and very quiet, especially on the higher floors in the accommodation on the far side of the swimming pool. I stayed there on numerous occasions throughout 2013 and found the staff friendly, helpful and polite despite the challenging times Egypt was experiencing at the time and lack of tourists generally. The swimming pool area is... More

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Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Phyllis A, Thank you for sharing your experience from your recent stay with us on Tripadvisor. I am very delighted to know that you enjoyed your time at our hotel. Look forward welcoming you back very soon at InterContinental Cairo Citystars. Kind regards, Khaled Shafik Director of Sales & marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com More

Beijing, China
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went many hotels in cairo for me this hotel it's the best and the room it's very nice and big and from the hotel there is door open to the city star so u can do Shopping or see movies in the cinema and if u are tied u can relax to the hotel and go back to the... More

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Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ratania, Thank you for taking the time to post your review on Tripadvisor. I am most grateful for your feedback, which is such a valuable source of information. Looking forward welcoming you back very soon. Kind regards, Khaled Shafik Director of Sales & marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com More

Senior Contributor
24 reviews 24 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

All in all a very good experience..very convenient being connected to the city atar mall..however the only th8ng is that the prices of the meals in the open biffet are extremely high! I preferred to eat outside in the mall!

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Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ms. Yasmin, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your feedback to let us know about your recent experience. I am delighted to learn that you enjoyed your stay as we always strive to provide comfortable accommodation and guest satisfaction. Thank you again, and look forward welcoming you back very soon.... More

Riyadh, Saudi Arabia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Since 2009 not a single summer vacation could pass without me staying in IC Citystars whether for family or for business, in August 2014 I have stayed their twice, I really loved everything in the hotel, and I also like the way management reacts to guests feedback, the hotel has a very nice pool and a great health club, it... More

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Wael, I would like to thank you for your loyalty to our hotel chain. Also we appreciate you taking the time to leave such motivating and supporting feedback. I am very delighted to know that you enjoyed your stay with us. Look forward welcoming you back soon. Kind regards, Khaled Shafik Director of Sales & marketing InterContinental Cairo... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

this hotel lies in one of the best places in cairo 10 minutes from cairo international airport and 5 min from two of the best shopping streets in cairo and finally 1 minute from one of the biggest malls in egypt(city stars) . nice and facilitated meetings and sessions places... fresh coffe breaks were great and the lunch was very... More

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Makram, Thank you for choosing InterContinental Cairo Citystars and for sharing your experience on Tripadvisor. Your feedback is very motivating, I’m delighted to know that you have enjoyed our facilities and location. Looking forward to welcoming you back soon. Kind regards, Khaled Shafik Director of Sales & marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com More

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Additional Information about InterContinental Citystars Cairo

Address: Omar Ibn El Khattab Street, Cairo 11737, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Citystars Cairo 5*
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Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo

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