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All 131 Cairo hotels

InterContinental Citystars Cairo

5.0 of 5 Hotel   |   Omar Ibn El Khattab Street, Cairo 11737, Egypt
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87%
Ranked #13 of 131 hotels in Cairo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Minayounan Cairo, Egypt
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557 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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English first
Cairo, Egypt
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very close to attractive destination of heliopolis, direct intrance to one of the biggest malls in cairo, extensive breakfast varaities and a lot of restaurant varaities, yet one of the most expensive hotels in cairo, close to the airport

Was this review helpful? Yes
Cairo, Egypt
1 review
1 of 5 stars Reviewed 1 week ago NEW

Being a platinum ambassador for intercontinental it's always my pleasure to stay in their hotels around the world To my biggest surprise during my invitation for Eftar Ramadan as an outside guest i left my car for Valet parking despite the full details i gave to duty managers and deputy GM they didn't care about the theft happened in their... More

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Platinum IHG Reward Club member, First of all, I would like to apologize for the inconvenience caused during your visit at InetrContinental Cairo Citystars. Rest assured that corrective measurement will be implemented to avoid recurrences. In regards to your car theft, a full investigations are made in order to return your lost belongings but nothing was found. We... More

Cairo, Egypt
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

i am their customer since 2007.. i love the place.. it is clean.. and they are very professional.. the classes there are very good they have spinning, hard core, dancing, stepper and many other classes .. the trainers are the best in Egypt, in the gym they are very helpful.. not to force u to take a privet trainer as... More

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Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Nony22, I would like to thank you for your loyalty to our hotel chain. Also I appreciate you taking the time to leave such motivating and supporting feedback. I am very delighted to know that you enjoyed your time at our Health Club. Look forward welcoming you back very soon at InterContinental Cairo Citystars. Kind regards, Khaled Shafik Director... More

Cairo, Egypt
Contributor
13 reviews 13 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms: • Rooms are very elegant and clean. Taken care of, and relaxing, with free cable internet. • TV is very smart with a new style of program menu that will make you find channels easily among very nice range of channels comparing to other hotels • Room ware and bathing stuff are nice with rich material used • Newspaper... More

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Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Serag Eldin, I would like to thank you for sharing your nice experience on TripAdvisor. It is real pleasure to read your review and all your comments are very much appreciated. I am delighted to learn that our facilities was up to your expectations and that you enjoyed staying with us. Look forward to welcoming you back to... More

Montreal, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed 3 nights at this hotel during my last visit to Cairo, my room was very clean, the staff were very friendly and professional, and it deserves the 5 stars review. i will surely stay again at this hotel during my future visits to Cairo

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Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Peter, It is real pleasure to read your comments on TripAdvisor and all your comments are very much appreciated. I am very happy to learn that our hotel was up to your expectations and that you enjoy staying with us. Please let me know if I could be of assistance to your good self at anytime and I... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was a nice experience overall, it's clean, tidy, comfortable and the staff are professional. The overall experience was nice with exception to the air conditioning which wasn't working properly at that time, otherwise the place is great.

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Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Khaled, Thank you for choosing InterContinental Cairo Citystars and for sharing such nice review. It is always very rewarding when we receive positive comments from our guests. I am delighted to learn that you enjoyed our facilities. Looking forward to welcome you back very soon. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com More

Newcastle, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Only 3 nights here but will return.with security on all entrances felt safe at all times. Internal access from hotel to mall, pleasant to keep cool, safe & increase access to variety of food. Used room service after flight from Australia, arrived in 20 mins, same menu as offered in bistro, was excellent, beautiful presentation, perfect temperature & cooked to... More

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ms. Ruth, I appreciate you taking the time to share your recent experience on TripAdvisor and to make us aware of the service and quality issues you encountered Your valuable feedback has been noted and all your comments are very much appreciated. It is our goal to consistently provide superior service and accommodation at our hotel. Looking forward welcoming... More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed here for ten nights on holiday to egypt with the family. We were picked up from the airport and handed over our room keys. once in the room the minibar was empty so i conveyed the message to the front desk they immediately upgraded us to the executive rooms on the 14th floor. I am a regular guest at... More

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest Thank you for being loyal to our hotel chain and for taking the time to share your valuable feedback on Tripadvisor, it will assist us in our continuous efforts to maintain and improve the quality level we aim for. I am delighted to learn that our hotel is up to your expectations and we assure you that... More

Dubai
Top Contributor
71 reviews 71 reviews
71 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spend two nights as part of my Honeymoon program. It was lovely and great experience. We had smooth check-in. They upgrade our stay to one of the suites equipped with honeymoon arrangements. We have enjoyed it so much. We tried several outlets and all of them are just great. The hotel is still located next to one of the... More

Was this review helpful? Yes 1
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Mohi, Thank you for choosing InterContinental Cairo Citystars and for sharing such nice review. It is always very rewarding when we receive positive comments as such from our honored guests. I am delighted to learn that you enjoyed our services and facilities, we always strive to provide comfortable accommodation and guest satisfaction. Looking forward to welcome you back... More

Nairobi, Kenya
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Had a splendid stay. The meet and greet pick up at the airport was swift. Our driver Amri(I think that was his name) was a great blessing. Fluent in English and has good knowledge of the history of Egypt. He loves his job and has good recommendations of what you should see in and around Cairo. The staff are so... More

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Ciru89, Thank you for sharing your detailed experience on Tripadvisor, and for recommending our hotel. I’m delighted to learn that you have enjoyed our restaurants, location and services. Please note that I will share with the team your comments which are very motivating and supporting. Looking forward welcoming you back very soon, Kind regards, Khaled Shafik Director of Sales... More

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Additional Information about InterContinental Citystars Cairo

Address: Omar Ibn El Khattab Street, Cairo 11737, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Citystars Cairo 5*
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Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Cairo #9 Romantic Hotel in Cairo #11 Family Hotel in Cairo #11 Luxury Hotel in Cairo
Hotel Class
Official Description (provided by the hotel)
InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx. ... more   less 
Number of rooms
774

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