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InterContinental Citystars Cairo

5.0 of 5 Omar Ibn El Khattab Street, Cairo 11737, Egypt
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Certificate of Excellence 2014
InterContinental Citystars Cairo
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InterContinental Citystars Cairo
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630 reviews from our community

Traveler rating
    368
    180
    46
    22
    14
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105
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318
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (630)
  • Mar-May only
    (152)
  • Jun-Aug only
    (165)
  • Sep-Nov only
    (173)
  • Dec-Feb only
    (140)
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Az Zagazig, Ash Sharqiyah, Egypt
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Like every year i love being here wz this lovely stuff and this beautiful hotel , intercontinental it is the 4th year to come and stay in december i love christmas tree at the lobby and christmas decoration everywhere in the whole place, my lovely big, clean room when i feel boring i just enter the biggest mall in Egypt... More 

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Beijing
Top Contributor
92 reviews 92 reviews
33 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

i was attending expo. hotel was only 15 min from airport and 5 min from Expo. Cairo traffic usually take an hour around. hotel was attached to mall. alot of shopping option and resturants. concierge was not very helpful. i asked about where to go around his answer were nothing much

Was this review helpful? Yes 1
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, I appreciate you taking the time to let us know about your recent experience at InterContinental Cairo Citystars. I’m delighted to know that you have enjoyed the hotel's facilities and location. Reference to the Concierge Services, we provide information about sightseeing and tours but it is not quite near the hotel area. Please accept my apologies for... More 

Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I've stayed at this hotel twice in two years. It is very convenient location , with easy access to the largest mall in Cairo "city stars mall" just walk down through a hallway and your inside the mall! It's also very near by the airport. The lobby is very well decorated with a huge Christmas tree and such a nice... More 

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Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, I would like to thank you for your loyalty to our hotel chain and for sharing your experience on Tripadvisor. All your comments have been noted and very much appreciated. I’m delighted to know that you have enjoyed our facilities and location. Looking forward welcoming you back soon. Kind regards, Khaled Shafik Director of Sales & Marketing... More 

Beirut, Lebanon
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel on a business trip. It was very convenient, since it's where the conference my husband was attending took place. The lobby and reception are beautiful. The room is not luxurious but it's comfortable. The bathroom is clean. The hotel is located in a huge mall, so basically anything you need is a few steps away.

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for choosing InterContinental Cairo Citystars. The feedback you provided is extremely valuable to us, it is our goal to consistently provide superior service and accommodation at our hotel. I’m delighted to know that you have enjoyed our Location and Facilities. Look forward welcoming you back soon. Kind regards, Khaled Shafik Director of Sales & Marketing... More 

Alger
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Pleasant hotel Personal qualify, a good sense of service. Room at the top should be avoided room facing the street are noisier but remains fairly quiet Restaurant Do not miss the Japanese is very good

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for choosing InterContinental Cairo Citystars and for sharing your recent experience on Tripadvisor. Your feedback is motivating and supporting. I’m delighted to learn that you have enjoyed your stay with us. Looking forward welcoming you back in the near future. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com More 

egypt
Contributor
14 reviews 14 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

very late chick-in time........small room.......very noisy.....very expensive....the worst thing was the horrible breakfast:I asked about the manager of the restaurant and showed him the very hard bread and the bad quality cheese,he tried to apologize but the strange thing that they count the breakfast of the kids in a very high price despite being paid before.....I refused to pay and... More 

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Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Ahmed, Thank you for taking the time to share your valuable review. Please accept our sincere apologies for the inconvenience encountered during your stay at our hotel. It is our goal to consistently provide superior services at InterContinental Cairo Citystars. All your comments about the room, check in & breakfast have been noted and will make sure that... More 

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

The hotel is OK and the rooms are ok and all most everything else .... But be carfull ..... Even though my room rate was paid in advance .... They will ask you for holding a small amount on credit card which is normal for any extras ... But in fact they didnt holded it .... they charged it ...... More 

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Cairo, Egypt
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are located in Cairo , this hotel is the best to stay during the weekend and you can find a lot to do , also for visitors outside Egypt , nice hotel to stay close to large shopping Mall in Cairo

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Ehab, Thank you for taking the time to write and share your review on Tripadvisor. It is always very rewarding to receive such nice feedback which is very appreciated. Looking forward welcoming you back. Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com More 

Abu Dhabi, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is my third stay at Intercontinental Citystars Cairo within one year. As usual, I enjoyed the excellent service, fast check-in & check-out, friendly, professional & enthusiastic Staff of the Club lounge to serve the guests, breakfast with selective varieties, happy hour, the club room, hotel location, everything was great & comfortable. I take this opportunity to thank Mr. Marc... More 

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Ibrahim, Thank you for taking the time to leave such great review to let us know about your experience at InterContinental Cairo Citystars. Your feedback is very constructive and supporting. I’m delighted to know that you have enjoyed your time at our hotel. I will definitely pass your comment to my colleague Marc. Looking forward to welcoming you... More 

Cairo, Egypt
Top Contributor
50 reviews 50 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for couple of nights in Intercontinental City Stars. The hotel is very big and rooms are are spacious and well maintained. They have a relatively big swimming pool. I was staying in a club room and the snacks offered during the day were very good. Staff are generally helpful and polite. Recommended !

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Khalifa, Thank you for choosing InterContinental Cairo Citystars and for sharing such nice review. It is always very rewarding when we receive positive comments as such from our honored guests. I am delighted to learn that you enjoyed our facilities and services, we always strive to provide comfortable accommodation and guest satisfaction. Looking forward to welcoming you back... More 

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Additional Information about InterContinental Citystars Cairo

Address: Omar Ibn El Khattab Street, Cairo 11737, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Citystars Cairo 5*
Number of rooms: 774
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Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo
Hotel Style:
#3 Business Hotel in Cairo
#6 Romantic Hotel in Cairo
#8 Luxury Hotel in Cairo
#15 Family Hotel in Cairo

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