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All 131 Cairo hotels

InterContinental Citystars Cairo

5.0 of 5 Hotel   |   Omar Ibn El Khattab Street, Cairo 11737, Egypt
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87%
Ranked #13 of 131 hotels in Cairo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Karicom Egypt
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566 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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Egypt
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is my first visit to this hotel. it was a good experience, comfortable sleep, very good food quality and variety. also you will find an excellent health club includes Gym, sauna, steam & Jacuzzi. the swimming pool has a different levels to be suitable for all ages. Also it's linked to a huge shopping mall which contains a huge... More

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Karicom, Thank you for choosing InterContinental Cairo Citystars and for sharing your experience on Tripadvisor. Your feedback is very motivating, I’m delighted to know that you have enjoyed our facilities and specially the health club. Looking forward to welcoming you back soon. Kind regards, Khaled Shafik Director of Sales & marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com More

Cairo, Egypt
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

You get what you expect from a five star hotel in Cairo. Service, facilities and rooms are nice. The biggest plus of the hotel is that it is literally inside the best mall in Cairo, which adds a lot of shopping, eating and entertainment options to the experience.

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Karim, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your feedback to let us know about your experience. I am delighted to learn that our team was up to your expectations. We always strive to provide comfortable accommodation and guest satisfaction. It is our goal to consistently provide superior services at... More

Cairo, Egypt
Contributor
19 reviews 19 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my 2nd visit to the hotel after my first visit 3 years ago , first everything went wrong from reservation to luggage handling delay to check in for 50 minutes to cleanness of the hotel to food on breakfast for staff loudness . I decided to check out but before that i thought that i should contact the... More

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Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Akram, Appreciate you taking the time to let us know about your recent experience at our hotel and to share your review. Your feedback is very constructive and supporting, I am delighted to know that you enjoyed your stay with us. Your suggestion about the Air Conditioner has been noted and we will make sure that this will... More

ESBO, FINLAND
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed a whole week for business in May and was quite satisifed. Actually satisfied enough to go there again next week. The hotel was able to produce gluten free bread for me at breakfast and this is always a plus and an indication of service in my book. The pool side restaurant Al-Bustan produced an absolutely excellent gluten free version... More

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Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Dag_Finland, Appreciate you taking the time to make us aware of the service and quality issues you experienced during your stay with us. We have noted your comment about the hotel limousine service and we will make sure that this will be looked into and forwarded to the department involved. It is our goal to consistently provide superior services... More

1 review
5 of 5 stars Reviewed 1 week ago

I booked only one night , but I found it wonderful 1. Standard room : it's very big and comfortable 2. Breakfast : amazing egyptian breakfast Overall , I like it and I decided I will come again in my next visit

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Ahmed, Thank you for choosing InterContinental Cairo Citystars and for sharing your experience on Tripadvisor. Your feedback is very motivating, I’m delighted to know that you have enjoyed our facilities and our breakfast buffet. Looking forward welcoming you back soon. Kind regards, Khaled Shafik Director of Sales & marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com More

Kansas City, Missouri
Top Contributor
112 reviews 112 reviews
14 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here briefly upon arrival (one night) and prior to our departure (one night) We had different rooms each time. The first room had a glorious view of the city and overlooking the pool. The room was spacious and comfortable. The bathroom had a large stain in the center of the floor. It looked as if fingernail polish remover... More

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Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Robert, Thank you for taking the time to make us aware of the service and quality issues you encountered during your stay with us, Your review is very valuable to us and all your comments have been noted. I’m delighted to know that you have enjoyed our facilities and location. Looking forward welcoming you back very soon at... More

Riyadh, Saudi Arabia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Housekeeping is annoying with their knocking even though u have DND sign on ur door, if u don`t open they will call you. Bar by the pool - they all have to be trained for service standard as well as learn how to mix cocktails and to improve English asap. We had very polite room service and receptionists are great... More

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Nanoush007, Thank you for taking the time to share your valuable review. Please accept our sincere apologies for the inconvenience encountered during your stay at our hotel. It is our goal to consistently provide superior services at InterContinental Cairo Citystars. All your comments have been noted and immediate action will be taken to rectify the shortfalls. We believe that... More

Aylesbury, United Kingdom
Top Contributor
300 reviews 300 reviews
34 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed 1 week ago

We joined friends staying here for Dinner. A stunning luxury hotel we immediately wished we had stayed here. Everything about this hotel is impressive. The staff were exemplary - very attentive service. The food was outstanding - each course was perfection and beautifully presented. We sent our compliments to the chef. I will without a doubt stay here on our... More

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Regulartraveller01, I appreciate your valuable comments about our hotel and would like to thank you for sharing your experience on Tripadvisor. I’m delighted to know that you have enjoyed our services and facilities. Please note that I will share with the team your comments which are very motivating. Looking forward welcoming you back very soon at InterContinental Cairo Citystars,... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really it is a luxurious hotel which is obvious in every tiny details in that hotel, in the lobby decorations,floors,ceiling, rooms even toilets with small lakes full of colored fishes. It is a very good choice for big number attendees meeting with its huge meeting rooms. The only point to improved is food quality & varieties.

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Bishoy, Thank you for choosing InterContinental Cairo Citystars. It is real pleasure to read your review and all your comments are very much appreciated. I am delighted to know that our facilities were up to your expectations and that you enjoyed staying with us. Look forward to welcoming you back in the near future. Kind regards, Khaled Shafik... More

Cairo, Egypt
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Probably one of the best hotels in Cairo. Large rooms, great bed, and huge lobby. The restaurants variety is excellent, and the outdoor pool is a fantastic place to spend your free tome. Has a direct access to one of the biggest shopping malls in Cairo, so enjoy!

Was this review helpful? Yes
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear ElBob65, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience. I am delighted that you enjoyed the hotel’s Facilities and Location. We always strive to provide comfortable accommodation and guest satisfaction. Thank you again and hope we have the opportunity of welcoming you back... More

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Additional Information about InterContinental Citystars Cairo

Address: Omar Ibn El Khattab Street, Cairo 11737, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Citystars Cairo 5*
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Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo

332 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Cairo #7 Romantic Hotel in Cairo #9 Family Hotel in Cairo #11 Luxury Hotel in Cairo
Hotel Class
Official Description (provided by the hotel)
InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx. ... more   less 
Number of rooms
774

Questions & Answers

Questions? Get answers from InterContinental Citystars Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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