InterContinental Citystars Cairo (Egypt) - Hotel Reviews

Address: Omar Ibn El Khattab Street | PO Box 1026, Cairo 11737, Egypt

Phone Number:

Region: Egypt > Cairo Governorate > Cairo

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#5 Business Hotels in Cairo

#8 Family Hotels in Cairo

#8 Luxury Hotels in Cairo

#10 Romantic Hotels in Cairo

Price Range: $$

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx. ... more less

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Also Known As:: Intercontinental Citystars Cairo Hotel Cairo; Intercontinental Citystars Cairo Hotel; Intercontinental Cairo

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415 reviews from our community

See which rooms travelers prefer - 77 traveler tips

Aceshigh11

New Delhi, India

Contributor

17 reviews

5 hotel reviews

Reviews in 8 cities

1 helpful vote

“DEFINITION OF A 5 STAR!”

Reviewed May 22, 2013 NEW

the hotel is like a castle, HUGE! staff was extremely professional and i felt really comfortable. the coffee shop/main restaurant on the ground floor served delicious breakfast every morning. definetely check out the pool side for drinks, snacks and beautiful people around. the hotel has a number of restaurants and bars, highly recommend to go to each one of them!!!!... More

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RashDubai

Dubai

Senior Reviewer

6 reviews

Reviews in 6 cities

2 helpful votes

“Excellent hotel with almost bad service.”

Reviewed May 19, 2013 NEW

I stayed at this hotel early may for one week. It has excellent location and great facilities. Yet some staff need to train for International Visitors, not Egyptians. I stayed there for a conference that the concierge did not know about it. They quoted my US Dollars yet, when checked out they charged my with Egyptian Ponds. I am a... More

Dear RashDubai, I would like to seize the opportunity to apologize for the inconvenience caused during your last stay at InterContinental Cairo Citystars. We believe that we can only improve and ameliorate our services through our valuable guest feedback. Please note that your comments will not go unnoticed as corrective measures are in place now to avoid reoccurrences. I would... More

Alessa106

1 review

“Bad service”

Reviewed May 17, 2013 via mobile

The service in the lobby of the Hotel was bad, the staff kept us waiting for order more than 20 minutes to bring us the menu and another 20 to take our order. And when the waiter brought the order she spilled the milk over the table. The room was somewhat run down, old furniture but good Chanel selection on... More

Dear Alessa106, On behalf of the InterContinental Cairo Citystars team, I would like to apologize for the inconvenience during your last stay and for not meeting your expectations. Our guest’s feedback is one of our key drivers to improve our services and from your comments I can see that we have failed to meet your expectations. I would be delighted... More

alvor_rm

Roma, Italia

14 reviews

3 hotel reviews

Reviews in 5 cities

“nice stay”

Reviewed May 16, 2013

Top services and qualified personnel. Good level of choice for dining. The attached mall increase its offer. I would only re-adjust air conditioning system. Sometimes it is too cool. Rooms on the main street can be noisy.

Dear alvor_rm, I would like to thank you for choosing InterContinental Cairo Citystars. We are most appreciative of your acknowledgment about our services and products. I am delighted to know that you enjoyed your stay with us and your kind words are greatly appreciated. Looking forward welcoming you back very soon. Kind regards, Ahmed Azmy Executive Assistant Manager in charge... More

koko_waki

Madianh, Saudi Arabai

10 reviews

10 hotel reviews

Reviews in 10 cities

9 helpful votes

“Fabulous”

Reviewed May 13, 2013

I stayed at this hotel twice for, each visit is 14 days. this hotel is my first choice when coming to Cairo. The location is strategic in Heliopolis, the lobby is impressive with its high ceilings and pharaonic design, and the rooms are clean, quiet, and well furbished. The pool area is anytime amazing, and the breakfast buffet is delicious,... More

Dear koko_waki, Thank you very much for taking the time to write about your experience. I am glad to know that you have enjoyed your stay with us at the InterContinental Cairo Citystars. Thank you for acknowledging so many positive elements about the hotel. Looking forward welcoming you back again in Egypt. Kind regards, Ahmed Azmy Executive Assistant Manager in... More

rachlhow

washington dc

Reviewer

5 reviews

4 hotel reviews

Reviews in 3 cities

3 helpful votes

“Best Hotel for Families in Cairo”

Reviewed May 12, 2013

We stayed at the Citystars hotel on the Club level in April, 2013 after traveling around Egypt for three weeks. The facility was beautiful and our room was stunning. The customer service was excellent and I cannot give enough compliments to the Club staff. The hotel had a great pool for kids. We spent about four hours a day lounging... More

See 2 more reviews by rachlhow for Cairo

Dear rachlhow, Thank you for choosing to stay at InterContinental Cairo Citystars for your holiday and for taking the time to share your personal experience on Tripadvisor. I am glad to know that you have enjoyed your stay with us at the InterContinental Cairo Citystars and that you had a great experience with our Club InterContinental Signature rooms. Thank you... More

Mona E

London, United Kingdom

“Update to Selma A's review on the 22/03/13.”

Reviewed May 2, 2013

My daughter and I stayed at the Intercontinental from the 3/03/13 until the 31/03/13. After meeting with Mr Azmy, we felt patronised and the apology was mediocre, instead of coming to meet with us to apologise he insinuated we hadn't stayed at the hotel before ....???!!!and gave us a 4 night complementary stay ( Mr Azmy's words). A word of... More

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Dear Mona E, Thank you for taking the time to express your thoughts and concerns. We aim to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. It is truly regrettable that you were inconvenienced on this visit with the service received from our hotel staff. Kindly... More

Tequila007

Paris, France

Top Contributor

73 reviews

34 hotel reviews

Reviews in 37 cities

66 helpful votes

“Beautiful business hotel, little a bit out tourist attractions, but nearby the airport”

Reviewed April 26, 2013

Hotel is really impressive starting with the lobby, service quick and seamless, rooms are spacious, well furbished. No doubts about 5 stars. Breakfasts are reasonable, ok choice between little traditional breakfast and rather more international. Bar is even quite reasonably priced for Intercontinental, we have tried also Japanese restaurant, food was good (apart of sushi / sashimi), with egyptian touch... More

See 3 more reviews by Tequila007 for Cairo

William C

11 hotel reviews

“Excellent Hotel, strategically located.”

Reviewed April 20, 2013

A wonderful hotel with a wonderful arrival experience. The staff are friendly and welcoming. There are a few restaurants within the hotel that offer a varied menu selection to meet all tastes. The pool is amazing and the health club and spa are well worth a visit.

Dongen64

Breda, The Netherlands

6 hotel reviews

4 helpful votes

“Next to nice shopping mal, but far away from dowtown and Giza”

Reviewed April 16, 2013

Room are traditional business travelers rooms, little bid noisy from the street. Impressive hotel when you enter, nice places to sit and nice swimming pool area. It will take around 30 to 60 minutes to go downtown, mainly due to trafic jams. Airport is relative close. Friendly staff

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InterContinental Citystars Cairo Hotel

InterContinental Citystars Cairo

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