The service in the lobby of the Hotel was bad, the staff kept us waiting for order more than 20 minutes to bring us the menu and another 20 to take our order. And when the waiter brought the order she spilled the milk over the table. The room was somewhat run down, old furniture but good Chanel selection on... More

Top services and qualified personnel. Good level of choice for dining. The attached mall increase its offer. I would only re-adjust air conditioning system. Sometimes it is too cool. Rooms on the main street can be noisy.

I stayed at this hotel twice for, each visit is 14 days. this hotel is my first choice when coming to Cairo. The location is strategic in Heliopolis, the lobby is impressive with its high ceilings and pharaonic design, and the rooms are clean, quiet, and well furbished. The pool area is anytime amazing, and the breakfast buffet is delicious,... More

We stayed at the Citystars hotel on the Club level in April, 2013 after traveling around Egypt for three weeks. The facility was beautiful and our room was stunning. The customer service was excellent and I cannot give enough compliments to the Club staff. The hotel had a great pool for kids. We spent about four hours a day lounging... More

My daughter and I stayed at the Intercontinental from the 3/03/13 until the 31/03/13. After meeting with Mr Azmy, we felt patronised and the apology was mediocre, instead of coming to meet with us to apologise he insinuated we hadn't stayed at the hotel before ....???!!!and gave us a 4 night complementary stay ( Mr Azmy's words). A word of... More

Hotel is really impressive starting with the lobby, service quick and seamless, rooms are spacious, well furbished. No doubts about 5 stars. Breakfasts are reasonable, ok choice between little traditional breakfast and rather more international. Bar is even quite reasonably priced for Intercontinental, we have tried also Japanese restaurant, food was good (apart of sushi / sashimi), with egyptian touch... More

A wonderful hotel with a wonderful arrival experience. The staff are friendly and welcoming. There are a few restaurants within the hotel that offer a varied menu selection to meet all tastes. The pool is amazing and the health club and spa are well worth a visit.

Room are traditional business travelers rooms, little bid noisy from the street. Impressive hotel when you enter, nice places to sit and nice swimming pool area. It will take around 30 to 60 minutes to go downtown, mainly due to trafic jams. Airport is relative close. Friendly staff

My family and I had the opportunity to visit the Citystars in our trip to Cairo, last month. It is extraordinary hotel to spend some days in Cairo. Very elegant, very well located, and the best is the Breakfast Buffet. If you go to Cairo I strongly recommend to hire a taxi driver before arrive to avoid drawbacks. We used... More