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Four Seasons Hotel Cairo at Nile Plaza

#2 of 133 Hotels in Cairo
Certificate of Excellence
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1089 Corniche El Nil, | Maglis El Shaab, Garden City, Cairo 11519, Egypt
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Four Seasons Hotel Cairo at Nile Plaza
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Four Seasons Hotel Cairo at Nile Plaza
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572 reviews from our community

Traveler rating
    442
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    5
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Kuwait City, Kuwait
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Location is beautifull, specially if u take the room facing the Nile. It's reasonably close to a lot of interest points. Although traffic can be a headache sometimes. Service is good in the restaurants but not excellent at reception. Some of them were rude & unhelpful.The most important thing I want to bring ur attention to is housekeeping. Once I... More 

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Harrogate
Top Contributor
228 reviews 228 reviews
31 hotel reviews
192 helpful votes 192 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I regularly visit this hotel for shopping and the fab Restaurants ... It's not cheap as one would expect but very high quality service with great food ...the bistro/restaurant is located in the mall with formal restaurant upstairs offering fabulous setting for eating

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Sao Paulo, SP
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel, nice rooms, pool and adjacent shopping mall. Friendly staff. Great Advantage is that it is located in front the Nile where you can take a cruise with the local sailboats. The hotel provides picnic baskets, very good. The concierge is crucial to navigate Cairo in safety, do not leave the hotel before talking to him (this is serious... More 

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Olivier M, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this review

Dear Wilsonfaria, I am grateful for the precious time you took to share your experience on Tripadvisor following your recent stay with us here at Four Seasons Hotel Cairo at Nile Plaza. We’re honored that you found our Hotel to be "the best in Cairo" and I am thrilled that you had such a wonderful experience, and that our staff... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My first visit to cairo, and wow what an amazing city, and the hotel is truly number 1 lovely staff and great rooms with a great view, took a tour of the city from the hotel and loved it seen everything I should see and the people in the hotel were very helpful. Will be back again for sure.

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Olivier M, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this review

Dear Metaeeb A, Thank you for the great feedback regarding your stay at Four Seasons Hotel Cairo at Nile Plaza – I must admit, I enjoyed reading it, as it sounds like you had enjoyed the city while staying with us! I am thrilled to read you found us to be “number 1” and enjoyed our comfortable rooms with magnificent... More 

Dubai
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Ageing hotel with a lobby full of smoke. If second hand smoke is a problem for you don't go to this hotel. The lobby turns into an open space office everyday. I'm guessing that the free Wifi encourages wealthy business like Egyptians to come here. Rooms are fine and quite large. Breakfast is buffet like and quite extensive. There is... More 

Was this review helpful? Yes 2
Olivier M, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this review

Dear Ben C , Thank you for taking the time to review Four Seasons Hotel Cairo at Nile Plaza here on TripAdvisor. I'm delighted to learn that you were satisfied with our rooms and food quality. Your comment regarding the smoke in the lobby is well noted.I deeply apologize for any inconvenience you might have experienced and should you wish... More 

Michigan
Top Contributor
68 reviews 68 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel is outstanding! Special thanks to the Hotel's Food & Beverage Manager and his well-trained staff who took wonderful care of two members of our group who have severe food allergies. Also thanks to the evening Manager who helped to accomodate our group of 10 for dinner at late notice on a very busy night. We would have loved to... More 

Was this review helpful? Yes 1
Olivier M, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this review

Dear MutualFun, Thank you for your kind words and compliments of Four Seasons Hotel Cairo at Nile Plaza following your recent stay with us. I am thrilled to hear your nice remarks about the Hotel’s accommodation and beautiful views. It’s a delight to hear that you had such a wonderful experience and that you have been so pleased with the... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

It was a bad service sad hotel over price very the staff like a machine they are dead as well the hotel with no spirit however it is luxurious very quite and u can fell that you are observed every where at the hotel

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Olivier M, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this review

Dear germin123, I'm very sorry to hear that you were disappointed with your recent experience at our hotel, but appreciate you taking the time to share this feedback with us. I would like to assure you that we constantly strive to achieve the highest level of service and I truly regret that we fell short of our goal with you.... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Four Seasons charmed me with the Egyptian magic. It brought me back to itself yet again, to the fabulous people, to the impeccable service, to the energizing mood. It brought me back to unforgettable cuisine experiences, to the staff, who truly take care of a person, not merely a customer.  They remember my small wishes, allowing me to forget myself... More 

Was this review helpful? Yes 4
Olivier M, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this review

Dear MyriamTayeh Thank you for taking the time to share your recent experience with us here on TripAdvisor – I must admit, I enjoyed reading it, as it sounds like you had while staying with us! I am thrilled to read your lovely description of your stay with us at Four Seasons Nile Plaza and allow me to thank you... More 

Malaysia
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Good location , Staffs was ok. Check in was standard. Room was comfy,clean Buffet was good. Near by to many shops. Disadvantage : crowded,noisy and occasionally can get the river /fishy smell from the near by rivers. Overall a good hotel but pricey

Was this review helpful? Yes 1
Olivier M, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this review

Dear snuffboxdude, I am grateful for the precious time you took to share your experience on Tripadvisor following your recent stay with us here at Four Seasons Hotel Cairo at Nile Plaza. I'm delighted to learn that you were satisfied with the hotel location as well as rooms and food quality. I deeply apologize for any inconvenience you might have... More 

St. Petersburg, Russia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2015

Attention, care and first class service - that's what you'll find at this hotel. Wonderful interiors, unforgettable view of the Nile, the full range of services, qualified personnel will give you memories for a long time. I really enjoyed the spa area, in-room dining on my balcony and, of course, my wonderful bed! Many thanks to the staff and management... More 

Was this review helpful? Yes 1
Olivier M, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this review

Dear Анна И, Thank you for taking the time to review Four Seasons Hotel Cairo at Nile Plaza here on TripAdvisor. We’re honored that you found our Hotel to be "the best place to stay at" and I am thrilled that you had such a wonderful experience: from your comfortable room and delectable in-room dining, to the enjoyable time at... More 

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