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All 131 Cairo hotels

Sofitel Cairo El Gezirah

5.0 of 5 Hotel   |   3 El Thawra Council St Zamalek, Cairo 11518, Egypt
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Ranked #5 of 131 hotels in Cairo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Mahmoudmohamedit Cairo, Egypt
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719 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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English first
Cairo, Egypt
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Lovely hotel with cozy atmosphere big enough to have everything But you can't beat the river looking It's amazing and best view for a hotel in Cairo With a plenty of restaurants to choose from with a special taste

Was this review helpful? Yes 1
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Valued Guest, We are delighted that your stay at Sofitel Cairo-El Gezirah is an enjoyable one. Thank you for sharing your experience in Cairo and for the feedback on your recent stay with us. We are continuously striving to update our product and to enhance our Guests’ experience. We look forward to welcoming you back to the “Jewel of... More

Cairo, Egypt
1 review
5 of 5 stars Reviewed 5 days ago NEW

Me and my daughters spent a night in the Imperial Suite. Our butler, Mohamed Abd El Moneam, was like a wizard, thanks to him all our wishes were fulfilled with the utmost care and excellence. Even though it is quite a big and luxurious hotel, we loved the fact that you could always find a nice and cozy corner where... More

Was this review helpful? Yes
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Valued Guest, Thank you for choosing Sofitel Cairo-El Gezirah for your recent visit to Cairo. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities, view and service is... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Executive lounge at 16 floor special thanks to mahmoud and yasser they are familiar and friendly and been nice to me and the family. Kebabgy was good and morocan was ok but not as good as kebabgy . Especially morocan i felt that there is shortage in stuff that affect the service but it was ok .h.k was not good... More

Was this review helpful? Yes 1
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Bonjour! First of all thank you for your nice comment! The whole Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Allow me to sincerely apologize to your goodself for failing to meet your expectations with regard to some points of your stay, whilst at the same time I thank... More

SF
1 review
1 of 5 stars Reviewed 1 week ago

For the unbelievable price I paid for a one night "getaway," this place was a major disappointment. There was a general nervous and paranoid energy that filled the atmosphere. The staff (excepting Tarik the concierge,) must be Four Seasons rejects, as they made us feel unloved and uncomfortable. Our room reeked of Drakkar Noir. The pool guys stalked us and... More

Was this review helpful? Yes
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Valued Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. It is indeed a concern that you feel the services offered was not up to the expected fine standards; we will of course take this... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

Hi, Everyone! I am just waking up in my super comfortable bed here at The Sofitel EL Gezirah Hotel on Zemalek island in Cairo, Egypt. Contrary to what many may believe I have arrived safe and sound. This has been a Dream Come True for me :) The Hotel Sofitel El Gezirah is More than Amazing. The entire staff from... More

Was this review helpful? Yes
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Valued Guest, We are delighted that your stay at Sofitel Cairo-El Gezirah was an enjoyable one. Thank you for sharing your experience in Cairo and for the feedback on your recent stay with us. We are continuously striving to meet, exceed our guests’ expectations and your feedback will be very motivational to continue with our efforts. We look forward... More

Kansas City, Missouri
Top Contributor
112 reviews 112 reviews
14 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our friend works as part of the management team there at the Sofitel. He invited us to use the spa and pool for the day and gave us a room to store our things and to change before dinner. The room had a great view overlooking the Nile. Everything was clean. The bed was comfortable enough to nap on. The... More

Was this review helpful? Yes 1
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Esteemed Guest, I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo- El Gezirah with others guests’ on the tripadvisor. Your feedback will be influential in improving your experience on your next stay. We are glad to hear you fully enjoyed your experience at Sofitel Cairo-El Gezirah. It is always a great pleasure to... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sofitel is an amazing hotel ! Special thanks for : Jehan - reception Ali and Samah - housekeeping Sherief - the manager of the rooms Jeraldin - sport center Sport center is the most important place in any hotel, and I think on sofitel this place is very important because there are many people come especially to enjoy being in... More

Was this review helpful? Yes 1
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel and it’s Ambassadors. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be... More

Al Muharraq, Bahrain
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location is great and the Nile view is stunning. I stayed coupld of nights at floor 18 and I got a room with club access it was a good choise. I went to Alexandria and stayed again for another night but I chose a normal room I was lucky to get upgdraded to a suite at level 25 which... More

Was this review helpful? Yes 1
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Bonjour! First of all thank you for your nice comment. The whole Sofitel Cairo- El Gezirah team, as well as the hotel management will be looking forward to your next visit. Cordially, Iman El Gabaly Quality Manager More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 23, 2014

My job in the leisure industry takes me many places and makes me stay in luxury hotels worldwide. I truly cannot remember being touched by the warmth & the friendliness of the staff in a hotel like this hotel. Especially the Maestro of the executive Lounge Mr Mohamad Abdel El Moneam for his outstanding skills & professionalism. As well as... More

Was this review helpful? Yes 2
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Valued Guest, Thank you for choosing Sofitel Cairo-El Gezirah for your recent visit to Cairo. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities, view and service is... More

Shanghai, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 19, 2014

I'm not staying in the hotel, but attended a dinner at its Egyptian restaurant, Kebabgy for the second time, this time is a set menu for Ramadan, it is quite awful, there is dead bugs floating on the orange juice and on the plates as well, the main course is the barbecue with all sorts of meat, it is good,... More

Was this review helpful? Yes
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Valued Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this visit, please accept my sincerest apologist. After reading your review, we have conducted a thorough investigation of your reporting unfortunately Ramadan Iftars should be a preset menu due to the number... More

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Additional Information about Sofitel Cairo El Gezirah

Address: 3 El Thawra Council St Zamalek, Cairo 11518, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Cairo El Gezirah 5*
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Also Known As:
Sofitel Cairo El Gezirah Hotel Cairo
Cairo Sofitel

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Casino Hotel in Cairo #2 Spa Hotel in Cairo #3 Romantic Hotel in Cairo #3 Luxury Hotel in Cairo #7 Family Hotel in Cairo #10 Business Hotel in Cairo
Hotel Class
Official Description (provided by the hotel)
Fully refurbished in 2007, the contemporary interior design combines exquisite style and elegant refinement with the convenience of several restaurants, bars, spa, casino, 850m2 of conference/meeting facilities and all the latest amenities - the unique French flair and personalized service add a special touch of luxury. ... more   less 
Number of rooms
433

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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