I Mike Yaqub have stayed at this amazing hotel for the past 4 years. A 5 star rating is an understatement. The service is amazing. The staff if very nice and kind. Especially on the 16th floor. The VIP club. The room service is very good thanks to mohmmad abdelmanam who manages the team. The 16th floor has a great...
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They are definitely trying hard here to please and from what Ive read of previous reviews improve all aspects. The hotel is well located, well maintained, communal areas and gardens clean, very nice Spa with good treatments. The room was a decent enough size and the bed comfortable, however the decor was very dated and "Accor", functional but can not...
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Dear Our Valued Guest,
I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo- El Gezirah with others guests’ on the tripadvisor, your feedback will be influential in improving guests’ experience.
It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations...
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One from the best five stars hotel . With the very exceptionel location on the Nile staff are totaly dedicated to satisfy their guests and keep them loyal. Smiling faces every where., specially on theclub lounge staff will make u feel happy all the time they are starving in serving their guests ., they are really working under the umbrella...
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Dear Our Valued Guest,
I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo- El Gezirah with others guests’ on the tripadvisor.
We are glad to hear you fully enjoyed the experience. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence....
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This hotel is in one of the quietest locations in Cairo while still being very central. It is medium sized so not overwhelming with lots of restaurants. It is a short taxi ride to the northern end of Zamalek, where there are more trendy but not too pricey restaurants. Very friendly staff.
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Service quality is so bad , we didn't check in until 7 PM , believe it or not, they booked our suite for an Arab man day use..and we had to stay at the lobby with kids for more than 3 hours..
Then one more hour to get the room cleaned..
Food is so so.. interior is rich Arabian Moroccan...
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Dear Our Valued Guest,
I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo- El Gezirah with others guests’ on the tripadvisor. Your feedback will be influential in improving your experience on your next stay.
We just wished that you would have shared with us your experience right after your stay to enable us to...
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From the moment we checked in we were treated like royalty. It was the best check in and check out experience we have ever enjoyed. Everything in between was equally perfect from the food and drink service to the room attendants.
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Dear Our Valued Guest,
It was our pleasure having the chance to have you with us.
We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence.
We all look forward to be of service...
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Hi guys. Unfortunately for me I won't speak from a tourist point of view because I had to come here with my work. Form me is my 3rd time here and I think the longest (aprox. 25 days). I must say that when you stay more then 1 week in one place you begin to notice the "not so great"...
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Dear Our Valued Guest,
It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist.
It is indeed a concern that you feel the services offered was not up to the expected fine standards; we will of course take...
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Very nice day in cairo
Am realy enjoy in the larage city
Good locaition very clean rooms
Good service ,i recommended
Thanks for all there to do the help for me. Thanks again
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The view is astonishing and the place is great.
Downtown Cairo with museum at walking distance.
I do recommend .
Not excellent because the price is little bit too hight since Cairo is struggling to get tourist.
I trust it is 20% over priced.
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Bonjour!
Thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit.
Cordially,
Iman El Gabaly
Quality Manager
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