I was a bit worried about staying here having read bad reviews about the service. My experience was completely the opposite. The staff couldn't have been more helpful or courteous. On our first day at this hotel my daughter and I had very delicate stomachs (common problem in Egypt - not caused by this hotel but previously). It was mid... more

perfectly placed on the nile rooms spacious wellappointed clean with very good views pool grounds and facilities excellent restaurantsvery scenic food A1 staff and service indifferent pity!! more

I stayed at this hotel from October 23 – 26. In my opinion this hotel has the best location in the city and is directly situated along the Nile. We had an amazing view from our room. The service, restaurants (Great Selection!), pool, gym and spa were top-notch, and I particularly enjoyed the Budha Bar. I noticed some travelers thought... more

We stayed at this Sofitel at the beginning of October, as a special treat for my mum. I wanted luxury and was prepared to pay for it, however we don't feel we received luxury treatment. In summary I found the location ok, it was away from the street and noisy areas, the best part was that we coud get the... more

CLEANLINESS: I asked to have my room changed upon arrival as the walls in the room in and bathroom were dirty and there was hair around the room, bed, and bathroom. This is disappointing for a 5-star hotel. SERVICE: The concierge is unfriendly and dishonest/completely inaccurate. On several occasions, the concierge quoted me prices for local taxis/transportation that were always... more

In a bright day ( pray for less sand and smog in the air) you can see form your balcony the Pyramids.... more

Constant demands for tips - very tiring. They don' even put drinking water in your room - they wait until 8pm, knock on the door and try to sell it to you in the form of a tip. Concierge is useless. Restaurants overpriced and cleanlines is awful more

Sofitel is a beautiful hotel located on Zamalak and right on the Nile. It has a beautfiul pool overlooking it. The rooms are spacious with lovely bathrooms. The only drawbacks are getting out of the hotel, the taxi has to go across the Nile and back if you want to go anywhere on Zamalak (5-10 mins.) and the concierge is... more

Just spent 3 days in Sofitel El Gezirah in Cairo for a seminar with my company. I flew in from France and all went perfectly smoothly from the airport pick up to the seminar logistics. We appriciated the permanent presence and dedicationof the Inspired Meetings Manager who took care of our needs in a very professional fashion. The main +s:... more