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Sonesta Hotel, Tower & Casino Cairo

5.0 of 5 3 El Tayaran Street, Nasr City, Cairo 9039, Egypt
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Sonesta Hotel, Tower & Casino Cairo
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Sonesta Hotel, Tower & Casino Cairo
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338 reviews from our community

Traveler rating
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    88
    37
    19
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42
139
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Top Contributor
50 reviews 50 reviews
42 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great staff and very caring, yet the Hotel rooms, facilities and location were not as expected from a five star Hotel. The gym had all the needed equipments though some were a bit old, the breakfast was below average with limited choices and the tables were not too clean, also i did not like the idea of "paper napkins" on... More 

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London, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

This hotel is probably the closest to the Cairo International Conference Centre (CICC) which is helpful considering Cairo traffic. If you stay try and book the new block where the rooms are much better than the old part. It's a big, busy hotel with a good choice of restaurants and good service. Pretty awful wifi.

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Amman
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel twice this year and I am always very pleased with the hotel , although it is an old hotel , but well maintained , close to the airport where rooms are clean, spacious and staff is very polite and always looking forward to serve better. The hotel is surely well managed since I could... More 

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Rotterdam, The Netherlands
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stay regularly in Sonesta Tower and Casino, Cairo. Good location, friendly and professional staff members, good food, great coffee, clean rooms and high service level. Feels like home. Thank you all. Hope to see you again soon.

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

Oslo, Oslo, Norway
Top Contributor
53 reviews 53 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for one week. We have lived in Cairo and know the town well. The hotel is not so far from the airport and has free shuttle service. Still we had to wait at the airport since they apparently did not have a vehicle for the right number of people. It is centrally located in Nasr... More 

Was this review helpful? Yes 1
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel, Tower & Casino. I would like to convey my sincere gratitude for taking the time posting your comments with respect to your recent stay with us. In the meantime, I would like to personally apologize for the dissatisfaction you experienced during your stay and I certainly would like to assure you that your advice... More 

Alexandria, Egypt
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was only a 2 nights stay. The start was not great since we had to wait for 40 mins before getting our rooms though we didn't arrive too early (around 4 pm). Probably they had a late checkout and the rooms were not ready yet with few leftovers and only one towel in the bathroom. The room was nice... More 

Was this review helpful? Yes 2
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel, Tower & Casino. I would like to convey my sincere gratitude for taking the time posting your comments with respect to your recent stay with us. In the meantime, I would like to personally apologize for the dissatisfaction you experienced during your stay and I certainly would like to assure you that your advice... More 

Saudi Arabia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This is my second stay at the Sonesta, Cairo and Mr Shaaban Abdallam , Miss Haguer Nassar and the rest of the staff are the best that I have ever encountered in any of the hotels that I have stayed in around the world. I cannot talk highly enough of them. I have been to Cairo 8 times and it... More 

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

Cape Town Central, South Africa
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed many times at Sonesta over the last 10 years, but this will be my last. Check in was very slow even though they were empty, reception was dirty, the concierge was uninterested in helping with my luggage. The rooms were OK, good beds, good bathroom amenities, stocked mini bar etc. Wi-fi was poor and intermittent, water pressure... More 

Was this review helpful? Yes 1
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel, Tower & Casino. I would like to convey my sincere gratitude for taking the time posting your comments with respect to your recent stay with us. In the meantime, I would like to personally apologize for the dissatisfaction you experienced during your stay and I certainly would like to assure you that your advice... More 

Modena, Italy
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

bad wifi, dirty, and a lot of personnel trying to treat me as a stupid. I can understand that someone can forget to put towels in the room, but when I called concierge, and after 30 minutes nothing happened, I think that the 5 stars are a joke. Food not bad.

Was this review helpful? Yes 1
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel, Tower & Casino. I would like to convey my sincere gratitude for taking the time posting your comments with respect to your recent stay with us. In the meantime, I would like to personally apologize for the dissatisfaction you experienced during your stay and I certainly would like to assure you that your advice... More 

Kano, Nigeria
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

The Sonesta was just lovely. Welcome and reception was just right and the neat neat room was pleasurable just to behold. beddings and pillows very comfortqble. Spacious toilet with separate shower and bath tub. Breakfast was very fair. Overall good experience. Will like to visit again.

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

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Additional Information about Sonesta Hotel, Tower & Casino Cairo

Address: 3 El Tayaran Street, Nasr City, Cairo 9039, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sonesta Hotel, Tower & Casino Cairo 5*
Number of rooms: 409
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Also Known As:
Sonesta Hotel, Tower And Casino Cairo
Sonesta Hotel, Tower & Casino Cairo Hotel Cairo
Sonesta Cairo Hotel
Sonesta Hotel Cairo
Cairo Sonesta
Hotel Style:
#6 Casino Hotel in Cairo
#8 Spa Hotel in Cairo
#25 Business Hotel in Cairo
#25 Luxury Hotel in Cairo

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