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Sonesta Hotel, Tower & Casino Cairo

3 El Tayaran Street, Nasr City, Cairo 9039, Egypt
Hotel amenities
Sonesta Hotel, Tower & Casino Cairo
Best prices for: 1 room 1 guest
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Ranked #34 of 133 Hotels in Cairo
A recent review
3 of 5 stars reviewed 2 days ago
Katrina M Athens, Greece
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357 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Athens, Greece
Top Contributor
80 reviews 80 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

i stay there alone only for 1 night.Room was ok. Very high price without breakfast. i had dinner a la cart was also not very well. we had drink at the bar with friends. next day i change the hotel. Staff was good. Location is not bad.

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Los Angeles, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff was great. Food was great. Service was great. Room was clean, spacious, and quiet. Internet was as good as you can expect in Egypt. I was in the new tower so it was weaker as you moved away toward the far rooms. Otherwise no complaints!

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Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

Elsewhere
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

initially impressive, the defects show up very quickly for the business traveller. The wifi was unusable over a weekend and only usable on weekdays when sat right outside the business centre. There was no usable service in the rooms. the whole place smells like an old tobacco shop even in the non smoking rooms. The pool was top cold to... More 

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel, Tower & Casino. I would like to convey my sincere gratitude for taking the time posting your comments with respect to your recent stay with us. In the meantime, I would like to personally apologize for the dissatisfaction you experienced during your stay and I certainly would like to assure you that your advice... More 

Mount Pleasant, South Carolina
Top Contributor
108 reviews 108 reviews
19 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed February 12, 2015 via mobile

Supposedly a 5 star hotel but not up to that standard. The lobby area is beautiful and well maintained. The reception staff were friendly and efficient. However, the rooms themselves are not just dated like other 5 star hotels in Egypt but are in need of repainting and new carpets. The carpets in our room were disgusting with many stains... More 

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel, Tower & Casino. I would like to convey my sincere gratitude for taking the time posting your comments with respect to your recent stay with us. In the meantime, I would like to personally apologize for the dissatisfaction you experienced during your stay and I certainly would like to assure you that your advice... More 

Cairo, Egypt
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2015

Gondola , the italian restaurant in sonesta is one of the best italian cuisine in cairo , Nice live music , delicious italian dishes , comfortable place with very good service ....... I love the dish osso poco , they have very good wine too

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

Cairo, Egypt
1 review
5 of 5 stars Reviewed January 18, 2015

It's nice hotel, close to the airport and rail way station , front office staff is very friendly and always smile , thanks for Mr. Bassem front office manager and his team for their hospitality Mr. Wassem and Mr. Ahmed. we recommend this hotel for our guest .

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

Cairo, Al Qahirah, Egypt
1 review
5 of 5 stars Reviewed January 16, 2015

, close to the airpot and the rail way station .. the front office especially Mr Bassem (front office manager)mr waseem and mr ahmed, Mr mohamed from reception stuff ,bell boy are very helpful and all with a smile... transportation from and to airport. very nice customer service . nice bars and near downtown with free wifi very secured rooms... More 

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

1 review
4 of 5 stars Reviewed January 16, 2015

Very Nice and Professional employees Specially Receptionist Staff plus High quality Rooms at Good Location For Excellent Rooms Rate .. Although Im not fully satisfied with food there 100% but I recommend sonesta towers

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

Medellin, Colombia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 14, 2015

Great people, comfortable rooms,free wifi, I had to pay a deposit but refund me at check out, location between city and airport, free shuttle, nice and clean bathrooms and beds, no breakfast included is the negative point, Ahmed was a nice person in reception

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

1 review
5 of 5 stars Reviewed January 14, 2015 via mobile

Amazing and professional service, Better than excellent service, highly recommended for cleanliness, food and comfort, free Airport shuttle pick up and drop off. Efficient check in and check out , You must try all their restaurants, they serve many menus and it is all delicious . A bit far from tourist activities, but you can always check with the front... More 

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

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