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Sonesta Hotel, Tower & Casino Cairo

3 El Tayaran Street, Nasr City, Cairo 9039, Egypt
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Sonesta Hotel, Tower & Casino Cairo
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Ranked #29 of 134 Hotels in Cairo
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383 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (383)
  • Mar-May only
    (111)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (91)
  • Dec-Feb only
    (99)
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Level Contributor
74 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was nice, the restaurants were great, and the service was good. The pool wasn't anything fantastic, but the gym was pretty decent for a hotel. The Spa that they have on site was a treat as well. Only downfall was that the WiFi was terribly slow, but this is to be expected almost everywhere in the city.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Lovely stay in lovely hotel. Second visit in less than three months. With no doubt or hesitation, without even thinking twice, I booked my room at this lovely hotel where I feel safe as in my private home. They are all trying to do their very best to accommodate and respond to any request even if it is not mandatory.

Was this review helpful? Yes 1
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Valuable Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Nothing can be compared with the hotel amazing service, they are really willing to provide excellent service and good hospitality, the best hotel for a business guest, they really took care of their clients

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Valuable Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at sonesta for the first time and they provided me with a real hospitality stating from picking me at the airport ended by the check out., they are really willing to provide a good service.I will visit this hotel again

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback regarding your stay at Sonesta Hotel, Tower & Casino. We are glad that you have enjoyed your stay with us. We thank you again for your generous feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

In sonesta you can find all what you need starting from a business facilities ended by life music on the pool, rooms are perfect, check in was very smooth and check out too, highly recommended for family stays.

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear our valuable Guest, Thank you for the time taken to share your valuable feedback on Trip Advisor. We are glad to hear that you enjoyed the experience and Cairo. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. Your feedback will be influential in improving... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

In sonesta you can find all what you are looking for, very helpful staff, nice pool, delicious food, fantastic spa, beautiful rooms and all of that with reseanoble prices, the biggest advantage of the hotel is their location near to the city center as well the airport.

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Valuable Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

You cannot believe how nice staff and especially at reception, they made the difference. The hotel is a bit old especially if you compare to places in other countries. Make sure to ask for the airport transfer free service as they help with entry visas as well and make sure you reserve your room at the tower building.

Was this review helpful? Yes 1
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback regarding your stay at Sonesta Hotel, Tower & Casino. We are glad that you have enjoyed your stay with us. We thank you again for your generous feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Very warm hotel with very efficient check in and check out, very heluhph reception team, above that very nice restaurants with a reasonable quality comparing with the prices, poor internet which is solved by providing me with wife router.

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Valuable Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to... More 

Alexandria, Egypt
1 review
4 of 5 stars Reviewed 4 weeks ago

Excellent Stay .Perfect for business trips at Cairo, with friendly staff and good rooms especially the new tower hotel location is very good for Nasr city & Heliopolis and near Cairo international airport.

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback regarding your stay at Sonesta Hotel, Tower & Casino. We are glad that you have enjoyed your stay with us. We thank you again for your generous feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We are extremely pleased with our stay at Sonesta Hotel, tower. The hotel staff right from receiving us at the airport via hotel shuttle, reception desk, food and beverage staff and room service was exceptional. All the services provided exceeded our expectations. The staff personnel is extremely courteous and warm. Specifically we thank from the bottom of our heart Mr... More 

Was this review helpful? Yes 1
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback regarding your stay at Sonesta Hotel, Tower & Casino. We are glad that you have enjoyed your stay with us. We thank you again for your generous feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality... More 

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