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Sonesta Hotel, Tower & Casino Cairo

5.0 of 5 3 El Tayaran Street, Nasr City, Cairo 9039, Egypt
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Sonesta Hotel, Tower & Casino Cairo
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Sonesta Hotel, Tower & Casino Cairo
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326 reviews from our community

Traveler rating
    93
    98
    81
    36
    18
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35
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132
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (326)
  • Mar-May only
    (96)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (75)
All months
Kano, Nigeria
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The Sonesta was just lovely. Welcome and reception was just right and the neat neat room was pleasurable just to behold. beddings and pillows very comfortqble. Spacious toilet with separate shower and bath tub. Breakfast was very fair. Overall good experience. Will like to visit again.

Was this review helpful? Yes
Bologna, Italy
Top Contributor
50 reviews 50 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Let me start with cons: bad internet connection and the rooms a little too "seasoned" Now the pros: efficient personnel, high standards, perfect conditions and cleaning (expecially in lobby and in the common rooms), the gym was almost perfect, with a lot of treadmills and machines celan and free, the spa was a hug after the working day, with steambath,... More

Was this review helpful? Yes 2
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More

Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

1st room was not soo,,one phone call to the reception desk sorted out the issues without long dissection our room was upgraded to another one better with more higher level for free.all what we asked for we get it. Nice staff,location is great,special thanks to mr bassam (front office) who have accommodated our request in very professional manner.

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More

Redruth, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Great staff who couldn't do enough for us, free pick up from the Airport (Fayez was a lovely driver with a lovely welcome), efficient check in - thank you Rana for accommodating our early arrival. Good to see Shaaban on reception - an old friend from our days of living in Cairo. Great location for tourism, shopping and local amenities.... More

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More

Mexico
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel staff is very friendly, the first problem is that you need a lot of time to check in and check out. The rooms are big enough, with a flat screen with most of the channels in Arabic language, some in English, French or German but no one in Spanish. There is no complementary coffee or tea. You have... More

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More

India
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a good hotel to stay. However complimentary breakfast though not bad is not that good as most of the items are restricted only to bakery products. If you are a vegetarian you will not find much to eat in this hotel. But there is a another good hotel named Karvin a couple of miles away where there is... More

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Dubai, United Arab Emirates
Contributor
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband & I were there for one night only before our flight. But I've previously stayed there as well, which is why I came back. For travellers, the hotel's location is very convenient as it is within very short distan

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel, Tower and Casino. I would like to extend my sincere appreciation for your very positive compliments mentioned towards our hotel and we appreciate you taking the time to convey your experience to share the professionalism with the entire team. On behalf of our entire staff here, we would like to thank you for your... More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Hotel is good just for night sleeping. You just step out of your room and therre is noise noise and noise. Marriage parties almost every night with loud noise even heared upto reception is a big turn down. Just a grab a room and sleep a silent night inside is a better idea. Staff are good and smiling. Still... More

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Canada
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 weeks ago

My reservation was an executive room reservation & when I arrived they informed me that the lounge is closed & if I need to order anything call the room service, happy hour at the main bar, breakfast through the room service or I have to go to the main restaurant. Not only this my reservation was for a room containing... More

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Suez, Egypt
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in a business trip for 3 day and i choose to stay in sonesta for it's location and they gave me a room in the old building the good points that the room is very clean and the Stuff was decent and helpful . the bad points 1.the parking service is very expensive so it's preferred to park... More

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, I would like to convey my sincere gratitude for taking the time posting your positive/negative comments with respect to your recent stay with us. In the meantime, I would like to personally apologize for the dissatisfaction you experienced with the parking, WiFi slow speed and the variety/quality of the breakfast buffet and I certainly would like to assure... More

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Additional Information about Sonesta Hotel, Tower & Casino Cairo

Address: 3 El Tayaran Street, Nasr City, Cairo 9039, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sonesta Hotel, Tower & Casino Cairo 5*
Number of rooms: 409
Reservation Options:
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Also Known As:
Sonesta Hotel, Tower & Casino Cairo Hotel Cairo
Sonesta Hotel, Tower And Casino Cairo
Sonesta Cairo Hotel
Sonesta Hotel Cairo
Cairo Sonesta

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