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Sonesta Hotel, Tower & Casino Cairo

5.0 of 5 3 El Tayaran Street, Nasr City, Cairo 9039, Egypt
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Sonesta Hotel, Tower & Casino Cairo
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Sonesta Hotel, Tower & Casino Cairo
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355 reviews from our community

Traveler rating
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    92
    38
    19
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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  • All months
    (355)
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    (97)
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Elsewhere
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars NEW

initially impressive, the defects show up very quickly for the business traveller. The wifi was unusable over a weekend and only usable on weekdays when sat right outside the business centre. There was no usable service in the rooms. the whole place smells like an old tobacco shop even in the non smoking rooms. The pool was top cold to... More 

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Mount Pleasant, South Carolina
Top Contributor
108 reviews 108 reviews
19 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Supposedly a 5 star hotel but not up to that standard. The lobby area is beautiful and well maintained. The reception staff were friendly and efficient. However, the rooms themselves are not just dated like other 5 star hotels in Egypt but are in need of repainting and new carpets. The carpets in our room were disgusting with many stains... More 

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Cairo, Egypt
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Gondola , the italian restaurant in sonesta is one of the best italian cuisine in cairo , Nice live music , delicious italian dishes , comfortable place with very good service ....... I love the dish osso poco , they have very good wine too

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Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

Cairo, Egypt
1 review
5 of 5 stars Reviewed January 18, 2015

It's nice hotel, close to the airport and rail way station , front office staff is very friendly and always smile , thanks for Mr. Bassem front office manager and his team for their hospitality Mr. Wassem and Mr. Ahmed. we recommend this hotel for our guest .

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

Cairo, Al Qahirah, Egypt
1 review
5 of 5 stars Reviewed January 16, 2015

, close to the airpot and the rail way station .. the front office especially Mr Bassem (front office manager)mr waseem and mr ahmed, Mr mohamed from reception stuff ,bell boy are very helpful and all with a smile... transportation from and to airport. very nice customer service . nice bars and near downtown with free wifi very secured rooms... More 

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

1 review
4 of 5 stars Reviewed January 16, 2015

Very Nice and Professional employees Specially Receptionist Staff plus High quality Rooms at Good Location For Excellent Rooms Rate .. Although Im not fully satisfied with food there 100% but I recommend sonesta towers

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

Medellin, Colombia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 14, 2015

Great people, comfortable rooms,free wifi, I had to pay a deposit but refund me at check out, location between city and airport, free shuttle, nice and clean bathrooms and beds, no breakfast included is the negative point, Ahmed was a nice person in reception

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

1 review
5 of 5 stars Reviewed January 14, 2015 via mobile

Amazing and professional service, Better than excellent service, highly recommended for cleanliness, food and comfort, free Airport shuttle pick up and drop off. Efficient check in and check out , You must try all their restaurants, they serve many menus and it is all delicious . A bit far from tourist activities, but you can always check with the front... More 

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

Iowa
1 review
5 of 5 stars Reviewed January 11, 2015

Sonesta is a wonderful hotel! It is very clean (especially compared to everywhere else you will visit in Cairo) and the staff is very helpful. They have complimentary shuttle service and makes arrival stress free and will help you navigate through the airport. It is located in a quiet part for the city and it was easy to get to... More 

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2015

Good price for the stars it offers although I would give it a star less as the swimming pool is smaller than expected. Room is clean, service is decent. Appliances in room a little old as you need to go around the whole room turning off all the lights before retiring as there is no central "off switch" which is... More 

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

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Additional Information about Sonesta Hotel, Tower & Casino Cairo

Address: 3 El Tayaran Street, Nasr City, Cairo 9039, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sonesta Hotel, Tower & Casino Cairo 5*
Number of rooms: 409
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Also Known As:
Sonesta Hotel, Tower And Casino Cairo
Sonesta Hotel, Tower & Casino Cairo Hotel Cairo
Sonesta Cairo Hotel
Sonesta Hotel Cairo
Cairo Sonesta
Hotel Style:
#6 Casino Hotel in Cairo
#7 Spa Hotel in Cairo
#25 Business Hotel in Cairo
#25 Luxury Hotel in Cairo

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