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Sonesta Hotel, Tower & Casino Cairo

3 El Tayaran Street, Nasr City, Cairo 9039, Egypt
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1 room 1 guest
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Sonesta Hotel, Tower & Casino Cairo
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401 Reviews from our TripAdvisor Community

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Traveler rating
    129
    117
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (401)
  • Mar-May only
    (111)
  • Jun-Aug only
    (100)
  • Sep-Nov only
    (91)
  • Dec-Feb only
    (99)
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Minnesota
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nice, larger hotel in good location close to airport. We spent our final 2 nights at Sonesta at the end of our 2-week trip throughout Egypt. Being close to the airport for our early morning departure to the USA, and the free airport pickup and drop-off service were key factors in us choosing this hotel. Sonesta did not let us... More 

Was this review helpful? Yes
Ilkley, United Kingdom
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here on at least 10 occasions & as a business hotel it's OK. I get annoyed when the room key doesn't work which generally happens once in a stay - bloody annoying when your on the 5th a long way from reception. Reception staff good & attentive - restaurant staff asleep.

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

This is by far the best hotel in cairo. Amazing facilities in gym and swimming pool , very warm welcoming starting from the Reception ended by the complimentary shuttle bus to the airport which is great service

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Good location, close to the airport, New, modern style rooms at the new tower , good breakfast and nice lounge and swimming pool. Friendly staff especially the Reception team I would recommend this hotel for families and for business . Shuttle take you to airport, 10 minutes.

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Valued Guest, Greetings from Sonesta Hotel, Tower & Casino. I would like to extend my sincere appreciation for your very positive compliments mentioned towards our hotel and we appreciate you taking the time to convey your experience to share the professionalism with the entire team. On behalf of our entire staff here, we would like to thank you for... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Amazing hotel with great customer service, cooperative staff, smiling people. The reception staff are great especially Michel. The rooms are clean. There are different restaurants inside the hotel, the italian one is the best, the food is delicious, which is rare in Egypt hotels. I encourage you to stay there, even I came in a business trip, I would repeat... More 

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Valuable Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to... More 

Noida, India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Sonesta is one of the big hotels in Cairo and every body knows it. This was my second time in a row I stayed in Sonesta but may be the last one. The people at the reception needs to get more training on hospitality . Overall you can get other good hotels in the same rate. Nothing special to keep... More 

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel, Tower & Casino. I would like to convey my sincere gratitude for taking the time posting your comments with respect to your recent stay with us. In the meantime, I would like to personally apologize for the dissatisfaction you experienced during your stay and I certainly would like to assure you that your advice... More 

Cape Town, Western Cape, South Africa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Still the best hotel in Cairo. Clean, comfortable, friendly and the best service from every member of their staff. Want to specially mention Mr Shabaan the concierge an Magda the telephone operator. The food was good as well as all the other amenities at the hotel. I always feel welcome there.

Was this review helpful? Yes 1
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

I went their with my Friends for a Day-Use. The pool is not very Big but very relaxing and quiet and Food was lovely. The Hotel in general is very Good. with my family , we sat down couple of times at Faushon which has an amazing French gourmet foods.

Was this review helpful? Yes 1
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

Cairo
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2015

Been to this hotel recently upon a business trip to Cairo , very fast check in with a nice free upgrade , The hotel has shuttle to and from the airport. Rooms are big and clean. . I tried also the pool bar. Is ok with a fast service and the only weakness point which need a little of improvement... More 

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Valuable Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to... More 

California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 11, 2015

Clean rooms good service. Diner prices during Ramadan time was a bit high. Front desk people, Rana and Ahmed, were very nice, and greeting people with a big smile. Overall good hotel and they should expect us back when we visit Egypt again.

Was this review helpful? Yes 1
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Valuable Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to... More 

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