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Sonesta Hotel, Tower & Casino Cairo

3 El Tayaran Street, Nasr City, Cairo 9039, Egypt
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Sonesta Hotel, Tower & Casino Cairo
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Ranked #34 of 133 Hotels in Cairo
A recent review
3 of 5 stars reviewed 6 days ago
Rodnight Aylesbury, United Kingdom
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364 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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Aylesbury, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is well located if you need to be in Heliopolis. It is very close the airport and the Internatonal Conference and Exhibition Centre. I found the service to be generally slow, even by local standards. I booked an executive room so as to have access to the lounge. This was a mistake, since the lounge certainly didn't live... More 

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Bangkok, Thailand
1 review
5 of 5 stars Reviewed 1 week ago

the hotel is Very good , very clean , good service and respectable staff. I have enjoyed my stay and had very good time .Hotel is in very good location and Reception staff Mr.Ahmed very supportive - hotel provide me free transport to airport . thank you very much for your kind service

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Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

Chiavari, Italy
Top Contributor
88 reviews 88 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

I'll write pros & cons after my four days at Sonesta Cairo. Location Pros: quite close to the airport (kind of 10 mins of cab, that for the crazy Cairo traffic is almost nothing). Cons: very far from downtown of touristic attractions. Room Pros: really quiet, clean, spacious, with 2 bottles of water, kettle for tea or coffee, bath tub... More 

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel, Tower & Casino. I would like to convey my sincere gratitude for taking the time posting your comments with respect to your recent stay with us. In the meantime, I would like to personally apologize for the dissatisfaction you experienced during your stay and I certainly would like to assure you that your advice... More 

Sao Paulo, SP
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

I´ve spent one week there while working for Aeoon Technolgies. Friendly staff (thanks to the manager and Mr. Khaled and Michael and everyone at the front office, restaurants and breakfast area), good Room and good breakfast. Did not have time to enjoy the pool and the casino though.

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Cape Town, South Africa
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Only got to use this hotel during transit. No more than 30 minutes from the airport. No traffic issues by bus.Hotel facilities are good , clean and safe. Breakfast and lunch had a good variety of foods with no shortages. Staff was pleasant and most helpful. Front desk even arranged a half day mini bus tour to the Pyramids(drive only)... More 

Was this review helpful? Yes 1
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

Athens, Greece
Top Contributor
143 reviews 143 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

i stay there alone only for 1 night.Room was ok. Very high price without breakfast. i had dinner a la cart was also not very well. we had drink at the bar with friends. next day i change the hotel. Staff was good. Location is not bad.

Was this review helpful? Yes 2
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

Los Angeles, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 22, 2015

The staff was great. Food was great. Service was great. Room was clean, spacious, and quiet. Internet was as good as you can expect in Egypt. I was in the new tower so it was weaker as you moved away toward the far rooms. Otherwise no complaints!

Was this review helpful? Yes 2
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

Elsewhere
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 4, 2015

initially impressive, the defects show up very quickly for the business traveller. The wifi was unusable over a weekend and only usable on weekdays when sat right outside the business centre. There was no usable service in the rooms. the whole place smells like an old tobacco shop even in the non smoking rooms. The pool was top cold to... More 

Was this review helpful? Yes 1
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel, Tower & Casino. I would like to convey my sincere gratitude for taking the time posting your comments with respect to your recent stay with us. In the meantime, I would like to personally apologize for the dissatisfaction you experienced during your stay and I certainly would like to assure you that your advice... More 

Mount Pleasant, South Carolina
Top Contributor
110 reviews 110 reviews
19 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed February 12, 2015 via mobile

Supposedly a 5 star hotel but not up to that standard. The lobby area is beautiful and well maintained. The reception staff were friendly and efficient. However, the rooms themselves are not just dated like other 5 star hotels in Egypt but are in need of repainting and new carpets. The carpets in our room were disgusting with many stains... More 

Was this review helpful? Yes 1
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel, Tower & Casino. I would like to convey my sincere gratitude for taking the time posting your comments with respect to your recent stay with us. In the meantime, I would like to personally apologize for the dissatisfaction you experienced during your stay and I certainly would like to assure you that your advice... More 

Cairo, Egypt
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 3, 2015

Gondola , the italian restaurant in sonesta is one of the best italian cuisine in cairo , Nice live music , delicious italian dishes , comfortable place with very good service ....... I love the dish osso poco , they have very good wine too

Was this review helpful? Yes
Hani127, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Guest, Greetings from Sonesta Hotel Tower & Casino. I would like to take this opportunity to express my sincere appreciation for your positive comments posted on Trip Advisor. Needless to mention that your comments are the tools that motivate our entire staff at Sonesta Hotel and keep their service consistently up to your expectations. We would like to thank... More 

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