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Sonesta Hotel, Tower & Casino Cairo

5.0 of 5
3 El Tayaran Street, Nasr City, Cairo 9039, Egypt
Hotel amenities
Ranked #41 of 123 hotels in Cairo
3.5 of 5 stars 146 Reviews
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146 reviews from our community

What travelers say about this hotel
  • Star hotel(5)
  • Very good(5)
  • Very nice(4)
  • Free internet(3)
  • City center(3)
  • Italian restaurant(3)
  • Tour group(3)
Traveler rating
    27
    43
    43
    18
    15
Only show reviews for Family (18) | Couples (36) | Business (44)
Date Rating
sanaa r
Cairo, Egypt
Senior Reviewer
6 reviews
6 helpful votes
5 of 5 stars Reviewed February 5, 2012 NEW

So many times I enjoyed the Sushi restaurant at Sonesta Hotel Cairo, none of it was under my expectations, although am not a Sushi fan and am always going with my friends, however I usually enjoy the family welcoming, the staff professional attitude specially from Mr. Mohamed Sherif, Outlet Manager, which consider one of the restaurant attractions, food there from... More

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Dina Badramani, Assistant Regional Communications Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review
February 9, 2012

Dear sanaa r; Thank you for this lovely review about our Sushi Ya restaurant , we are happy you like the place and the staff and we hope to have you as a regular guest at our hotel . More

KarenJ6
Liverpool, United Kingdom
Senior Reviewer
7 reviews
5 of 5 stars Reviewed January 28, 2012

We recently travelled to Egypt and our travel agent Egypt Today Travel offered us this hotel. We weren't sure at first because it looked a bit big and bold, but actually it was the perfect choice. Great location to get from the airport and the hotel itself, the staff, the service and the restaurants were first class. Would definately go... More

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Dina Badramani, Assistant Regional Communications Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review
February 1, 2012

Dear KarenJ6 Thank you for taking the time to write these nice comments; we do value every review from our guests as it helps us meet your expectations. We are happy and proud of our staff that helped in making your stay a superb one. Can not wait to host you again soon at our hotel More

Kamikazelb
beirut
2 reviews
3 of 5 stars Reviewed January 26, 2012

The reception staff are great and welcoming. Probably one of the greatest staff in a hotel in Egypt. The hotel has a free limousine service to get you to the airport, but probably sometimes you have to tip your way to it, don't know if this is standard procedure. I stayed in an executive suite room, the room is spacious... More

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26-BS
Massy, France
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed January 21, 2012

I'm really disappointed by this hotel. The lobby is nice with marble, but the corridor is dim lit and needs a good painting. The room is not impressive, no guest booklet, old-fashioned furniture, old TV (ray tube in 2012!) with channels dropping even now and then, and smells like moisutre. Good point though, hte wifi is FOC. More

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Dina Badramani, Assistant Regional Communications Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review
February 1, 2012

Dear 26-BS Thank you for posting this note on tripadvisor. We are sorry you feel disappointed by the room. Further we are constantly working on maintenance programs to enhance the looks of the hotel. We hope to gain your understanding and we would be very happy to welcome you again soon. More

Angelalilu
Galway, Ireland
Senior Reviewer
7 reviews
11 helpful votes
3 of 5 stars Reviewed January 12, 2012

We arrived mid-afternoon and after checking in needed something to eat. The only place that seemed to be open was Fauchon, a fancy French-style coffee-shop in the lobby. I ordered a shrimp and vegetable tart and after about 45 mns (I am not joking) a plate arrived with four fried shrimp alongside a slice of white toasted bread with lukewarm... More

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Tasaber
Doha, Qatar
Contributor
14 reviews
4 of 5 stars Reviewed January 10, 2012

The hotel's Welcome Service at the Cairo Airport, just 10 minutes from the hotel, assists with visa, passport and luggage, then escorts guests right to the hotel in a complimentary limousine. More

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Qtraveler67
2 reviews
2 of 5 stars Reviewed January 6, 2012

We stayed here on the last night of our week long stay here 2 days ago. Summary of our experience - poorly cleaned rooms, bugs, no heating, stained sheets and furniture from the 1970s. More like a 2 star. More

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Dina Badramani, Assistant Regional Communications Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review
February 1, 2012

Dear Qtraveler67 Thank you for taking the time to write of your review . It is always disappointing to read a negative review and we do apologize for the bad experience you had during your stay and please give us the chance to make it up for you at your earliest convenience More

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uddina
Manchester, United Kingdom
Senior Reviewer
8 reviews
5 helpful votes
4 of 5 stars Reviewed January 2, 2012

Me and my wife have just retrurned today from Egypt, we initially stayed in Cairo and chose Sonesta Hotel, even though I've seen better hotels, but sonesta has a lot going for it. It's location is brilliant. about 20 mins from the airport and costs 20 EGP. They also offer a free shuttle service from the airport which needs to... More

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Dina Badramani, Assistant Regional Communications Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review
February 1, 2012

Dear shankyt It is always a pleasure to receive such positive and nice comments from our guests, thank you for sharing your nice experience with our readers; we are very happy you enjoyed the service provided by our staff, and that our guest room’s standards met your expectations. We will appreciate having you as a regular guest at our hotel... More

shankyt
pune
Senior Reviewer
8 reviews
2 helpful votes
4 of 5 stars Reviewed December 31, 2011

After the tour of Egypt, we stayed at Sonesta for a short while. It is near the airport. We stayed in the new building and we were impressed with the facilities and overall interiors of the hotel. The rooms were nice and clean and the staff courteous. Taxi are easily available outside the hotel. Overall good experience. More

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ABebars
Cairo
Senior Contributor
21 reviews
22 helpful votes
4 of 5 stars Reviewed December 20, 2011

Check-in took a lot of time. Welcoming LCD display, although they misspelled my name, didn't bother me much, was funny. Exquisite room services with fruits, macrons that were refilled first 2 days of our 5 days stay. Breakfast was very limited in options and variety. Quality was ok. never tried the swimming pool, so cant really judge. Room was clean,... More

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Sonesta Hotel, Tower & Casino Cairo Also Known As

  • Sonesta Cairo Hotel
  • Sonesta Cairo
  • Sonesta Hotel Cairo
  • Cairo Sonesta
Address: 3 El Tayaran Street, Nasr City, Cairo 9039, Egypt

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Sonesta Hotel, Tower & Casino Cairo
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