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Hilton Cairo Zamalek Residences

#22 of 135 Hotels in Cairo
Certificate of Excellence
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21 Mohamed Mazhar St. | Zamalek, Cairo 11211, Egypt
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1 room 1 guest
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Hilton Cairo Zamalek Residences
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298 Reviews from our TripAdvisor Community

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Traveler rating
    147
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    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (298)
  • Mar-May only
    (105)
  • Jun-Aug only
    (67)
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    (56)
  • Dec-Feb only
    (70)
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Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

i think the management at this hotel dealing with cleanliness as a luxury thing that you don't have to have the food was bad, i don't want to go in details but unfortunately this is the truth and for a whole 8 days i have been telling them that you have to do this and that and they are good... More 

Was this review helpful? Yes 1
Doha, Qatar
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

great location in the middle of zamalek, great sense of security good value for money but the staff not as friendly as usual in egypt like the food and the hotels pool as it looks the nile breathtaking views

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MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Thank you so much for your kind feedback, glad that you liked the hotel and its location. More 

البيضاء, Libya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Visit was very enjoyable and I was very happy with the treatment of the crew based on the hotel business, as well as severe on the palms of their eagerness for this I hope to visit again It was where the location is very good in terms of cleanliness was terrific

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Great that you have enjoyed your stay with us. Thank you More 

Taunusstein, Germany
Level Contributor
109 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I came for business during Ramadan so needless to say the place was virtually empty so it is probably not fair to compare but I found the staff in the restaurant very friendly and helpful and the rest of the staff was friendly. The place is good with large-is rooms. The city view rooms have a uninviting view. The gym... More 

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MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Looking forward to welcoming you once more in the near future. Thank you More 

Tokyo, Japan
1 review
2 of 5 stars Reviewed 4 weeks ago

Due to the terrible noise from hotel restaurant, I couldn't sleep until 11 pm. Hotel staff did nothing to solve the problem. To confirm schedule of party at the restaurant is highly recommended before reservation. Room facility and location was really good.

Review collected in partnership with Hilton Hotels & Resorts

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MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Very sorry for the inconvenience due to the noise, we promise next time will make it for you, looking forward to welcoming you in the near future. More 

Cairo
2 reviews
3 of 5 stars Reviewed 5 weeks ago

It was disappointing that staff started setting up for an evening event around the pool before 4 p.m. It meant there were workers milling around and tables being dragged around while paying customers who had come to relax by the pool were still there.

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MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Please accept our sincere apology, we wish your next stay will be an enjoyable one. Thank you More 

Canton of Geneva, Switzerland
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed July 23, 2015

The hotel has spacious rooms...but the furniture decoration and smell stopped in the 80's. They need a huge refreshment. I think it is not worth the money i paid for. The reception is a small desk with one person. The hotel is reay old. It is not horrible/bad but i will never come back. No internet conection in the room... More 

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MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Thank you very much for your feedback, Kindly be advised that we provide free internet to all our HHonors Guests when they book through eligible channels. More 

Istanbul, Istanbul, Turkey
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 16, 2015

Incompetent front desk and absence of management for hours (for Ramadan). Where unable to resolve a simple issue at check in. Also confiscated scuba knife and claimed they never took it upon check out. After many calls they "found it" and it now has to be collected by a friend and mailed at our cost. Shameful

Was this review helpful? Yes 1
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Thank you for your feedback. we wish that you have received your belongings which was safely stored in our luggage room for safety and security reasons. More 

Beirut
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 14, 2015

I rexcomend this hotel for its spacious rooms and great location in Zamalek where many pubs/clubs/restaurants & cafes are walking distance. Nice nile view by the morning and at late night. Average service but a very friendly stuff

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MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Thank you for your kind review, and happy that you have enjoyed your stay. More 

Marsa Alam, Egypt
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 8, 2015

Attended a meeting for one day is this great hotel, All was very well prepared before arrvial . comfortable enviroment. Iftar was very delicious and the team were really attentive . They were very keen to ensure that we are satisfied and even offered more. Thanks for all who helped in the success of this meeting

Was this review helpful? Yes
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Thank you for your kind review, I am very happy that all went smooth with your meeting and you and your group have enjoyed your Iftar, wish to welcoming you once again very soon. More 

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