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Concorde El Salam Hotel

5.0 of 5 65 Abd El Hamid Badawi st, Heliopolis, Cairo 5614, Egypt
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Certificate of Excellence 2014
Concorde El Salam Hotel
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Concorde El Salam Hotel
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321 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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  • Chinese (Simplified) first
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English first
  • All months
    (321)
  • Mar-May only
    (75)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (81)
All months
Contributor
19 reviews 19 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Situated in a quiet and safe part of Heliopolis. Good service, very nice rooms (I had kingsize bed), very large/complete breakfast and wonderful garden with swimming pool. Minor improvements: ironing machine & slippers missing in the room.

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Southern UK
Top Contributor
121 reviews 121 reviews
45 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having visited the hotel many times between the 1980s and 2004, with just a quick visit in 2013, I was interested to see what changes have taken place. Not a lot. Friendly staff; convenient for airport, good food. If you can afford the Executive Floor, a lounge provides local drinks and nibbles in the evening. Also breakfast is served after... More 

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GRCairo, Guest Relations Manager at Concorde El Salam Hotel, responded to this review

Dear Valued Guest, We are proud to have such an old and regular guest like yourself and glad to hear that after all these years we still managed to keep our standards and to be up to your expectations. We will be looking forward to welcome you again very soon and we thank you for sharing your feed back with... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 weeks ago

After reading great reviews, we were very excited for this hotel. From the second we walked in I experienced extremely sub-par service compared to the four other hotels I had stayed at across Egypt. Most places are prompt and respectful and I definitely did not experience that here. First, the bellman refused to let us have our bags because they... More 

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GRCairo, Guest Relations Manager at Concorde El Salam Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel reference to your recent stay with us. I am sorry to learn about the first impression you got upon your arrival, I do understand the inconvenience of having to wait after a long trip because the security scanner was down, but such unexpected problems could happen with any... More 

Hitchin, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 23, 2014

I stayed in the El Salam in November 2014 for 5 nights. During my stay all the staff that I had contact with were friendly, polite and professional. The man who carried my luggage to my room showed me how to connect my phone to the hotel’s free wifi (which was fast and reliable – I took a lot of... More 

Was this review helpful? Yes 1
GRCairo, Manager at Concorde El Salam Hotel, responded to this review

Dear Valued guest, Warm Greetings from sunny Cairo. I would like to extend my sincere appreciation for taking the time to post such a detailed 5 stars rating feedback about the Concorde El Salam hotel facilities and team. We are glad to hear that our team succeeded to make you feel welcomed and comfortable and to make your stay an... More 

Exeter, United Kingdom
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 19, 2014

We stay here every year and only missed last year because of the trouble in Egypt. Fortunately that is all a thing of the past for tourists, and the hotel has weathered the storm unscathed. Many of the staff have been there 30 years, since the hotel opened, and this gives the place its feeling of stability and family atmosphere.... More 

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GRCairo, Guest Relations Manager at Concorde El Salam Hotel, responded to this review

Dear Guest, Thank you very much for your 5 stars review and for recommending Concorde El Salam Hotel Cairo to other travelers. It is a great honor to know that we have consistently managed to meet your expectation. It is our goal to make each and every stay with us an enjoyable and memorable experience. Thanks to our staff who... More 

Las Vegas, Nevada
Top Contributor
108 reviews 108 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 28, 2014 via mobile

Spent 3 nights here while sightseeing in Cairo. Selected because of location and Trip Advisor ratings. Found the staff to be very welcoming. All the staff spoke good English and were easy to understand. A great variety of restaurants. We would definitely stay here again.

Was this review helpful? Yes 1
GRCairo, Manager at Concorde El Salam Hotel, responded to this review

Dear Guest, Thank you for taking the time to review CONCORDE ELSALAM HOTEL CAIRO following your stay with us. We are delighted to learn that your stay was enjoyable and that you were pleased with the level of service offered by our hotel. It was also a pleasure to read your appreciative words about our staff, I will be sure... More 

Kuwait City, Kuwait
1 review
5 of 5 stars Reviewed October 26, 2014

I stayed in this hotel from 19.10.2014 to 24.10.2014. What to say..............The hotel stay was just amazing and the staff were so friendly. The room was very clean, neat and always had the professional touch. Even though the hotel is a prime location for marriages and i happen to see 2 of them during my stay it was a different... More 

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GRCairo, Front Office Manager at Concorde El Salam Hotel, responded to this review

Dear Guest, On behalf of CONCORDE ELSALAM HOTEL CAIRO, I would like to thank you for the above kind words and for the 5 stars rating review. We are glad to know that you enjoyed your stay at our hotel and that you liked our location and level of cleanliness. Your comment regarding the Sheesha staff had been noted and... More 

Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2014 via mobile

I have been staying at this hotel few days every year for the past 15 years! I just love it. It has the combination of peaceful and relaxing atmosphere and also if you want to dine or enjoy a good meal there are a few restaurants to choose from, even one Italian resturant that overlooks a small Arena with horses.... More 

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GRCairo, Guest Relations Manager at Concorde El Salam Hotel, responded to this review

Dear Guest, It is always a pleasure for us to welcome you in your second home. Thank you for taking the time to share your five stars review with Tripadvisor reviewers, and we are glad the level of service and the variety of our restaurants had met your expectations. Please be informed that we do provide the Russian Show and... More 

Colorado Springs, Colorado
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 21, 2014

For years we have stayed at the 'el Salam' as the locals call it. We travel to and from Egypt quite frequently and going to the Concorde really is like coming home. In the Middle East there seems to be no guarantee of.....well, anything but confusion. But at the Concorde you can count on excellent customer service. Our most recent... More 

Was this review helpful? Yes
GRCairo, Front Office Manager at Concorde El Salam Hotel, responded to this review

Dear Guest, Thank you very much for your five stars rating review about Concorde El Salam Hotel Cairo reference to your recent stay with us. Your kind above comment is highly appreciated.. We are glad that you enjoyed the hotel facilities and services.. It is our goal to always be up to your expectations and we are very proud when... More 

Alexandria, Egypt
Contributor
14 reviews 14 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed September 20, 2014

As we entered the hotel and headed to the reception desk, the lady receptionist was busy with the computer and didnt greet us... she answered our hello while still staring at the pc. We stood there for around 10-15 min waiting for her to speak to us and start processing our checkin proceedures (she was the only receptionist who did... More 

Was this review helpful? Yes 1
GRCairo, Guest Relations Manager at Concorde El Salam Hotel, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to review Concorde El Salam Hotel Cairo following your recent stay with us. It is through your positive and constructive feedback that we are able to constantly strive to improve our products and services. I am sorry to learn about the shortfalls accrued during your check in... More 

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Additional Information about Concorde El Salam Hotel

Address: 65 Abd El Hamid Badawi st, Heliopolis, Cairo 5614, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Concorde El Salam Hotel 5*
Number of rooms: 320
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Also Known As:
Concorde El Salam Cairo
Hotel Style:
#6 Spa Hotel in Cairo
#20 Business Hotel in Cairo
#23 Luxury Hotel in Cairo

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