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JW Marriott Hotel Cairo

#17 of 134 Hotels in Cairo
Certificate of Excellence
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Ring Road- Mirage City | Heliopolis, Cairo 11757, Egypt
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Best prices for: 1 room 1 guest
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JW Marriott Hotel Cairo
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599 Reviews from our TripAdvisor Community

Traveler rating
    312
    189
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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Rattery, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A real find and very handy for the airport. This is one of the best hotels I have stayed in and was my second trip. The rooms were spacious and surprisingly well serviced and the staff were all very friendly and helpful. Minor irritations - the service in the lobby for food and drinks was usually slow -probably due to... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were met before passport control by a representative of the resort, whisked us through to our shuttle, a very calm drive to the resort (very unlike Cairo we learned). Check in was a breeze, we were upgraded to a 5 room suite, always nice. The pool are was fantastic, the meals we had (3 different restaurants) were quite good.... More 

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Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I use this hotel often for business meetings and is quite nice with a few restaurants to choose from, the steak house is one of the best i have had in egypt but pricy of course. Italian restaurant is good, sushi and the open buffet is also not bad for lunch and breakfast. Room prices are not cheap or at... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is very close to the airport, away from cairo traffic but isolated so nothing is nearby The restaurants are good, food is not bad, the steakhouse is very good The rooms are big, so is the bathrooms The staff is very nice, i need to mention Merna who helped me in the checkin and the checkout she was... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Top Contributor
187 reviews 187 reviews
55 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Up to the usual JW standard. Everything works and is of a good standard. Would recommend the Lemongrass restaurant if you like Asian food. Security is of a high standard and convenient for the airport. Breakfast had a good selection but can be a bit of a scrum. Not the staffs' fault but down to being busy and unthoughtful other... More 

Was this review helpful? Yes 1
Chino Hills, California
Top Contributor
108 reviews 108 reviews
51 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is probably one of if not the most luxurious hotel in all of Egypt. This place is so big it has its own water park that's free to hotel guests. Set in a huge acreage plot with full golf course in Mirage city, one of the highest end developments in Cairo. Security is full on K-9 armed police at... More 

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Lincoln, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Had the pleasure of staying for a few weeks last year 2014, had a fantastic room overlooking the water park / pool area, it has several restaurants within, for me the pick of the bunch was the Steak house, the best steaks ever eaten ! The bar area is huge with regular live music and overlooks the golf course and... More 

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Nashville, Tennessee
Top Contributor
51 reviews 51 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed in JW Marriott, it is an excellent hotel with very friendly and helpful staff. Very convenient location, close to the airport. Very clean, rooms are big and well furnished. The only problem noisy, however in my room I didn't hear the noise. I would recommend the hotel for my friends and I would stay again.

Was this review helpful? Yes 1
2 reviews
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a few days on a business trip, the main entrance decor is amazing, like you are about to walk into a royal palace. The service though is average and does the hotel image an injustice, from the dusty monitors at the reception to the room cleaners who are either blind or just careless. Security though... More 

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Essam_Naguib2014, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear f s, Thank you for taking the time to post your review regarding your recent stay with us, Thank you for mentioning that our security procedures are good, and we are here at the JW Marriott take your comments mentioned very seriously to address with our hotel team. and kindly accept our apology that your recent stay was not... More 

Alexandria, Al Iskandariyah, Egypt
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a quick wonderful weekend from 22/5/2015 to 24/5/2015 - suite 3421. nice room , wonderful bathroom with jacuzzi.very generous amenities. Rehab - main restaurant waitress was there always with a smile inspite of the crowded breakfast and work pressure. Thanks to Mr. Wael Sallam - Director of Loss prevention and his team who made our stay nice and safe.you... More 

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