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JW Marriott Hotel Cairo

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JW Marriott Hotel Cairo

5.0 of 5
Ring Road- Mirage City | Heliopolis, Cairo 11757, Egypt
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JW Marriott Hotel Cairo
244 traveler photos
Ranked #10 of 128 hotels in Cairo
4.5 of 5 stars 353 Reviews
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353 reviews from our community

Traveler rating
    184
    113
    33
    13
    10
See reviews for
Families
60
 
Couples
70
 
Solo
32
 
Business
145
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“top notch”
5 of 5 stars Reviewed May 21, 2013 NEW

stayed here while on business, what a grand place it is, staff very friendly and choice of restaurants is amazing with great service, cannot fault this place , try the golf club for a meal it is nice and quiet for a chill out, the bar at night is full of expats who work in egypt so you will get... More

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caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
May 23, 2013

Dear valued guest, Wow, Thank you for posting your wonderful review on Trip advisor. I am really pleased to have just read your review and delighted you chose to stay with us. We hope to see you returning to our wonderful hotel again soon, please feel free to contact me at any stage should I be able to assist you... More

York, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Versatile and grand.”
4 of 5 stars Reviewed May 20, 2013 NEW

The hotel is located quite close to the aiport, (25 minutes in reasonable traffic), and I use it mainly for travel in and out of Egypt. Worthy of note is the style of the hotel, grand and elaborate in and around the 'common' areas. The Golf Club is good, but does not fully match the standard of the rest of... More

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caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
May 22, 2013

Dear valued guest, Thank you for your kind review of the JW Marriott Hotel Cairo. I am very pleased to read your positive comments. I am glad you had an enjoyable stay with us and I am looking forward to welcoming you back to the JW Marriott Hotel Cairo in the near future. Sincere regards, Ali Ahmed Director of Rooms... More

Dubai, United Arab Emirates
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“Not as expected”
3 of 5 stars Reviewed May 19, 2013 NEW

This hotel is meant for people going to stay almost all day in the hotel. The location is far from the city, and the nearest place is at least 20 minutes away. Its very old, furniture, carpets, etc... As a platinum member with Marriott, I personally expected more.

Was this review helpful? Yes 1
See 8 more reviews by GAbouS for Cairo
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
May 21, 2013

Dear valued guest, Thank you for your feedback. Please allow me to share that our hotel lies only 10 minutes away from the Cairo International airport and almost 15 minutes away from Heliopolis district, We have as well scheduled complimentary shuttle services from and to the airport as well as daily shuttle service to City Stars mall in Heliopolis area.... More

Paris
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Oriental luxury in Cairo”
4 of 5 stars Reviewed May 15, 2013

So large you can be lost in this luxurious hotel ! Various restaurants, try and test "wagyu" striploin beef at the Steak House. Of course clean and good service. Interesting place to stay, not so expensive compared to its quality.

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caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
May 19, 2013

Dear valued guest, Thank you for your kind words. Our team is delighted to know that you had a pleasant stay with us and most importantly enjoyed our service. I would look forward to the opportunity of welcoming you back to our hotel on every future occasion. Sincere regards, Ali Ahmed Director of Rooms Operations More

UK
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“A lovely property”
4 of 5 stars Reviewed May 12, 2013

We have stayed here many times on business and also for leisure. Some of the says have been over three weeks while moving to permanent homes in Cairo. The set-up of the hotel is magnificent with lovely open areas, a golf course, spa, several swimming pools and restaurants. The pools are manned by life guards which is good if one... More

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caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
May 14, 2013

Dear valued guest, We appreciate your time you have taken on post this review which will indeed help other travelers to make an informed choice on their accommodation when in Cairo. In refrence to your comments, now we are undergoing a process of soft refurbishment to all our rooms, many phases of the project are done and we are progressing... More

Dublin, Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Beautiful Hotel close to the Airport”
5 of 5 stars Reviewed May 11, 2013

I stayed here for two nights while on business in Cairo. It is a beautiful hotel and the staff could not be more helpful. I was given a room facing the highway and hardly slept due to the noise. Egyptians like to use their car horns, particularly lorry drivers! The next morning I asked to be moved and my request... More

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caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
May 13, 2013

Dear Valued guest, It is our absolute pleasure to receive such a positive comment about our hotel! We aim to provide our guests genuine hospitality with good and comfortable hotel rooms so that you can make the most of your time. I trust you will rejoin us back soon, meanwhile please feel free to contact me if I can be... More

Aberdeen
1 review
“Nice, safe business hotel”
4 of 5 stars Reviewed May 9, 2013

A friend and I stayed at the JW Marriott, Cairo for a few days at the end of April. The hotel was very clean, the grounds and gardens were very well kept (although the the balcony plant troughs were past their best and had been used as ashtrays by previous guests, which was a wee bit inconsiderate to staff and/or... More

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caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
May 16, 2013

Dear valued guest, It is our absolute pleasure to receive such a positive comment about our services! We aim to provide our guests genuine hospitality with good and comfortable hotel rooms so that you can make the most of your time. I trust you will rejoin us back soon, meanwhile please feel free to contact me if you need any... More

Derby, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Another great stay”
5 of 5 stars Reviewed May 9, 2013

Having stayed many times in this Hotel it was once again nice to come back. The staff are very good and attentive, their service can not usually be faulted. Try the steak it is some of the best I have tasted, the rooms are getting a little old but still in good condition, if you are a business traveller and... More

Was this review helpful? Yes
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
May 12, 2013

Dear valued guest, Thank you very much for your lovely feedback regarding the hotel and the team. I am glad you had an enjoyable stay with us and I am looking forward to welcoming you back to the JW Marriott Cairo Hotel in the near future. Kind regards Ali Ahmed Director of Rooms Operations More

Durban, South Africa
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“JW Marriott, Cairo Egypt”
5 of 5 stars Reviewed May 8, 2013

Beautiful hotel, extremely comfortable, excellent amenities. Good food and great service. Extremely friendly staff. Beautiful setting, lovely, large lounge area in reception (where you can also have snacks/coffee etc), well laid out eating area. Room is exceptionally comfortable, peaceful and quiet, was able to sleep well, bed very comfortable. A wonderful stay, highly recommended hotel.

Was this review helpful? Yes
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
May 12, 2013

Dear Valued guest, Thank you for your kind review of the JW Marriott Hotel Cairo. I was very pleased to read such positive comments about our staff & the service provided and I will certainly pass your positive feedback to the team. Our aim is to make sure that all our guests have the most enjoyable stay and I am... More

Ardsley on Hudson, NY
Top Contributor
67 reviews 67 reviews
26 hotel reviews
Reviews in 37 cities Reviews in 37 cities
9 helpful votes 9 helpful votes
“Huge Hotel But”
4 of 5 stars Reviewed May 8, 2013

very friendly staff, great health club facilities etc. Very secure (like airport) i.e security down road to get in with dogs and search under car, metal detectors etc coming in ( it was afterall a Marriott in Islamabad, I believe, that was bombed and it is an AMerican or Western Icon target) but don't let tat deter you if you... More

Was this review helpful? Yes
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
May 12, 2013

Dear valued guest, Thank you for your kind review of the JW Marriott Cairo I am glad that you liked the hotel and the team and I would be delighted to welcome you back next time in the near future. Should I be of any assistance, please feel free to contact me. Kind regards Ali Ahmed Director of Rooms Operations... More

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Hotel Summarization (Beta)

What travelers say

  • “Golf course” (12)
  • “Very good” (8)
  • “Free shuttle” (7)
  • “Very nice” (7)
  • “Italian restaurant” (6)
  • “Pool area” (4)
  • “Great Place” (3)
  • “Really nice” (3)

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Additional Information about JW Marriott Hotel Cairo

Address: Ring Road- Mirage City | Heliopolis, Cairo 11757, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Cairo
#9 Luxury Hotels in Cairo
#11 Family Hotels in Cairo
Price Range: $$$
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
Jw Marriott Cairo
Marriott Hotel Cairo
Marriott Cairo
Cairo Marriott

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JW Marriott Hotel Cairo
Ring Road- Mirage City Heliopolis
Cairo 11757
Egypt
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