We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 131 Cairo hotels

JW Marriott Hotel Cairo

5.0 of 5 Hotel   |   Ring Road- Mirage City | Heliopolis, Cairo 11757, Egypt
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Rewards Points
Save Saved
You added JW Marriott Hotel Cairo to your Saves list
JW Marriott Hotel Cairo
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
84%
Ranked #15 of 131 Hotels in Cairo
Certificate of Excellence 2014
A recent review
Write a Review

491 reviews from our community

Traveler rating
    253
    163
    47
    18
    10
See reviews for
83
95
34
207
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Just stayed at the JW Marriott and, apart from a very comfortable room, excellent pools and very helpful staff the highlight, surprisingly was last night's dinner in the Italian restaurant within the complex. The hotel has a Lebanese restaurant which was good but, relatively, expensive and at least 10 others but the only other we tried was the Italian. We'd... More

Was this review helpful? Yes
Essam_Naguib2014, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear mwl6 Thank you for taking the time to share with us your feedback regarding your stay at The JW Marriott Cairo and for your kind acknowledgements of our effective hotel, extremely facilities and high level of customer service provided by our team and I am glad to know that you like our Italian restaurant Cucina. Please note that I... More

Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the JW Marriott Hotel Cairo for a conference and let me state at the outset, it was a decent conference venue. It is very clear that this was once a very luxurious establishment and it is very nicely done up in a old world decor scheme mixed in with an Egyptian flavor. It certainly has a colonial... More

Was this review helpful? Yes
Essam_Naguib2014, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Hoffaddp Thank you for taking the time to share with us your comments regarding your stay at the JW Marriott Cairo. Your feedback is very valuable as it allows us to assess our services and facilities ensuring to keep up our standards at the highest level. Please note that we have discussed your constructive comments with our department head... More

Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok so the first thing you need to know about this hotel is the location. Heliopolis is an area with lots of company head quarters etc, but is not by any means a CBD nor is it close to the Cairo's landmarks or tourist destinations.. The hotel is reasonably old but well appointed. Thing to note about this hotel is... More

Was this review helpful? Yes
Essam_Naguib2014, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Frequentflyer777 Thank you for taking the time to post your experience with the JW Marriott Cairo on Trip Advisor, JW Marriott Cairo offers smoking and non smoking rooms, but most of the rooms are non smoking rooms, also in each restaurant we have smoking and non smoking areas. We are looking forward to welcoming you back very soon ,... More

Chicago
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Let me start by saying that I think my experience is probably biased... I have stayed at other JW's around Asia and this is definitely not up to par. I was there in August - so weather is understandably very hot. I would say the "10 foot rule" is definitely in effect... where things look great from 10 feet away... More

Was this review helpful? Yes 1
Essam_Naguib2014, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Identraveler Thank you for taking the time to share your comments regarding your stay at The JW Marriott Hotel Cairo, When we receive feedback from our guests such as yourself, we take it very seriously because it allows us to evaluate our services and facilities in order to ensure that the standards and reputation of The JW Marriott is... More

Cairo
Contributor
14 reviews 14 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

If you are in Cairo and you are looking for a nice weekend, without traveling a long distance. Just hit Cairo ring road and reach Mirage City where JW Marriott is located. Reserve for a Cabana (day use) from morning till 7pm. All Cabanas are over the pool. If you are looking for fun and missing the sea, even if... More

Was this review helpful? Yes
Essam_Naguib2014, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Amir Matta Thank you For taking the time in posting this review and would like to thank you for your candid feedback as we trust that your valuable input will help us to further enhance the service level Regarding your comment about the wavy pool , kindly accept my apology , I have shared your comment with our director... More

Cairo, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Why you need to go away out of Cairo to have your holiday as you may go there and have all the feelings that you are already far away from Cairo and her noisy life and weather? You will have every thing for your kids starting of plenty and categories of pools and a full wave beach ending by a... More

Was this review helpful? Yes 1
Essam_Naguib2014, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Mr.Ashraf Moussa I am pleased you enjoyed your stay here and for reviewing our property that you like our pools, kids park , our restaurants and views of our rooms balcony . We are looking forward to welcoming and serving you again at our hotel Warmest Regards, Essam Naguib Front Office manager More

2 reviews
2 of 5 stars Reviewed 3 weeks ago

I have stayed here a couple of times, both for business and personal reasons! The property is magnificent with a lot of activities, a wide variety of restaurants! The sophistication of the food for a JW leaves a lot to be desired! More importantly the staff members are not engaged! You feel like they constantly want to do the bear... More

Was this review helpful? Yes
Essam_Naguib2014, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Ihab R Thank you for taking the time to share your experience with us here on Trip Advisor, I am glad to know that you liked our Hotel, its activities and the wide variety of restaurants, Also thank you for mentioning that the Lake Promenade is one of the best outdoor spots in Cairo, it is really one of... More

Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wedding was held at the JW mariott in cairo and it was amazing...faultless. The staff is professional, the food surpassed all other hotels I have been to for weddings and the event coordinator Mr. Ayman was absolutely amazing! He made us feel secure and took care of every detail. It was like having my own personal wedding planner planning... More

Was this review helpful? Yes
Essam_Naguib2014, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear nana2727 Thank you for your amazing comments, I am glad to know that your wedding was amazing and gives you satisfaction in our JW Marriott Cairo, and I will make sure Mr. Ayman know your comment. And I am pleased to know that you enjoy your bridal suite and our honeymooner breakfast. We will be delighted to see you... More

Amman, Jordan
Top Contributor
65 reviews 65 reviews
44 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great and excellent I spent one night in a fast business trip Amazing place and location , outside Cairo An excellent rooms , several options for food , many restaurants with multi food options I think you can spend lovely vacation and enjoy in the golf court Also , for a business , it is great if you are looking... More

Was this review helpful? Yes
Essam_Naguib2014, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Maenaddassi Thank you for your amazing comment about our Hotel, and I am pleased to hear that you enjoyed your short stay with us. And that you like our location, rooms, our golf course view, food variety, and our restaurants. We are waiting to welcome you again soon in our JW Marriott Hotel in Cairo and for a longer... More

Dubai
Contributor
16 reviews 16 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

For Cairo, to have a hotel with a adjoining Golf course and peace and quiet is quite rare - so the location of the property is great. Its then a bit distant so you are unlikely to have city cabs lined up and need to reserve one. Rooms are JW type - well appointed and well kept. What gets your... More

Was this review helpful? Yes
Essam_Naguib2014, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Abhijat S Thank you for taking time to share your comments with us, and I am glad to know that you like our Rooms, Golf course View and it gives you peace and quietness. And I will be thankful if you can contact me on my personal e-mail essam.naguib@marriott.com so that I can investigate your concerns. I hope to... More

Owners: What's your side of the story?
If you own or manage JW Marriott Hotel Cairo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to JW Marriott Hotel Cairo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Hotel Cairo

Address: Ring Road- Mirage City | Heliopolis, Cairo 11757, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Hotel Cairo 5*
Reservation Options:
TripAdvisor is proud to partner with Marriott, Travelocity, Expedia, Hotels.com, Booking.com, Odigeo, Priceline, Tingo, TripOnline SA, Agoda and Venere so you can book your JW Marriott Hotel Cairo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Cairo
Marriott Hotel Cairo
Marriott Cairo
Cairo Marriott

274 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (252)
Viewed
Room/suite (39)
Viewed
Pool/beach area (29)
Viewed
Bathroom (14)
Viewed
View from room (12)
Viewed
Dining (12)
Viewed
Hotel & grounds (40)
Viewed
Other (106)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (6)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Cairo with
any amenities