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All 130 Cairo hotels

JW Marriott Hotel Cairo

5.0 of 5 Hotel   |   Ring Road- Mirage City | Heliopolis, Cairo 11757, Egypt
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Ranked #18 of 130 Hotels in Cairo
Certificate of Excellence 2014
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506 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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Top Contributor
70 reviews 70 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed yesterday NEW

It has all king of facilities and very good gym, Heath center and swimming pools. It is very spacious and has many different restaurants. You can see that there are neglected details in certain areas( for example entrance to staff doors) that need renovation but the overall impression is a well groomed establishment. It is the best to stay in... More

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Newcastle upon Tyne
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for 4 nights in June and October 2014, stunning views over the golf course or alternatively you can ask for a room overlooking the hotels very own man made beach! The staff are very friendly, the facilities are top notch, my favourite place to eat was the JW Steakhouse delicious! They have a great gym with quality techno... More

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Alexandria, Egypt
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

the hotel is so luxarious and clean, its very suitable for those loving classic decorations, also the rooms have a good view, the hotel is alittle far from the downtown and the nearest supermarket is a few kilometers away so you need a car to go out side the hotel if you needed anything the staff are very friendly and... More

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New York
Top Contributor
51 reviews 51 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

OVERALL Why you would think it is appropriate to put patrons in a room that was dirty and old and on the ground floor where the bed had no box spring and was literally on the floor is beyond me. The bellman left to help and didn't return. The front desk didn't answer multiple calls. I literally had to take... More

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Essam_Naguib2014, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear SchiemyK Thank you for taking the time to share your experience with us here, I am glad to read that you find our Pool is beautiful and that breakfast / happy hour were very good, Kindly accept our apologies that the first room you received was not up to your expectations as well as our standards, and for the... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We had money being stolen from our room safe. This has also happened to 7 other guests at the hotel as we travelled for a wedding. This hotel is run by mafia that were not willing to reimburse the money that was stolen. No investigation was carried and no money was returned. WORST HOTEL EVER. This has spoiled the entire... More

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Essam_Naguib2014, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Mark Kindly contact me through my email address ( Essam.Naguib@marriotthotels.com ) Best Regards, Essam Naguib Front Office Manager More

Ringwood, United Kingdom
Top Contributor
116 reviews 116 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was staying here for a night recently. The hotel is located in the centre of town and was reasonably high standard. The best bit though is the outside pool area which is like going to your own private water park. its huge with slides and a large wave pool. We were the only 2 people next to the pool... More

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Essam_Naguib2014, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Chris S, We are delighted that your stay with the JW Marriott Hotel Cairo was enjoyable. I am glad to know that you like our wave pool and the service provided by our staff, We are all looking forward to welcoming you back in the winter, Best regards Essam Naguib Front Office Manager More

Zurich, Switzerland
Top Contributor
106 reviews 106 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed there due to a business trip. On the positive side, the hotel is quite clean and the staff is quite helpful and kind. On the negative side it is quite dated and the carpet is falling apart in some corridors. Some days, when entering the lobby and before going through their security check, the first thing you would... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

my last visit at 2007 its a lovely place hudge land scape very good designer good staff good stay. Variety place to stay in and there is a very good pool its like a sea with sound ilove the place thanks

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Paris, France
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at the JW Marriott Cairo for 2 weeks when in Egypt for work and I'm very glad I did so. An excellent stay began even at the airport with a gentleman waiting for me as I stepped off the plane. The rest of the hotel staff were extremely helpful and polite at all times. The room was immaculate... More

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Cairo, Al Qahirah, Egypt
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I had spent a couple of nights (19th and 20th Sept. 2014) at JW Marriott, Mirage City, Heliopolis, Cairo, Egypt. My stay was excellent in all relevant aspects including staff friendliness and support, cleanliness of the premises, quality of service etc. An Important incident that occurred during my stay was that I had accidently forgot my mobile phone in the... More

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Additional Information about JW Marriott Hotel Cairo

Address: Ring Road- Mirage City | Heliopolis, Cairo 11757, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Hotel Cairo 5*
Number of rooms: 438
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Also Known As:
Jw Marriott Cairo
Marriott Hotel Cairo
Marriott Cairo
Cairo Marriott

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