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Cairo Marriott Hotel & Omar Khayyam Casino

#20 of 134 Hotels in Cairo
Certificate of Excellence
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16 Saray El Gezira Street, Cairo 11211, Egypt
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Cairo Marriott Hotel & Omar Khayyam Casino
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Cairo Marriott Hotel & Omar Khayyam Casino
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1,238 reviews from our community

Traveler rating
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    411
    130
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuwait City, Kuwait
Top Contributor
77 reviews 77 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very popular with Gulf arabs, this property has an excellent and deserved reputation. Check-in a bit of a disaster (queues not managed, room not ready or as requested), but this was soon forgotten. Rooms are generously sized and all with balconies, admitting both air and atmosphere. In the heart of Zemalek, there is much a mere walk away although taxis... More 

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CairoMarriottHotel, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this review

Dear GRJ61, Thank You so much for sharing your feedback with us , we shared your comments about the check in experience with both our front office manager and hotel management. we hope your next visit back will be soon so that we gain your full satisfaction. Best Regards Mosaad Hussein eCommerce Manager More 

Amman Governorate, Jordan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We alway use this hotel for business because of its location downtown. Although rooms were renovated recently but still not so new. Long queues for check in and check out. The garden cafe is beautiful you can spend a whole day. Not a family hotel at summer since it will be full of people looking for fun .

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Contributor
19 reviews 19 reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved every second of our week in Egypt, but the best feeling when I was hot, dirty, or tired, was knowing that I was going home that night to the Cairo Marriott Hotel. It's lobby was a citadels to The rooms were very comfortable. They were clean and they gave us a beautiful view of the city from our... More 

Was this review helpful? Yes 1
Vancouver
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel rests on its laurels as one of the last remaining affordable five-star hotels in Cairo. As a frequent visitor to Cairo (once a year over the past 20 years), I've noted how little changed the property has remained despite the significant change in hotel offerings in town. Without question, given its unique location and well-established reputation, the Marriott... More 

Was this review helpful? Yes 2
CairoMarriottHotel, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this review

Dear pds209, Thank you for choosing Cairo Marriott Hotel for your previous 20 years, we fully understand and appreciate your feedback and we will be very grateful if you allow us to contact you to enable us to work on all your comments. our quality assurance manager will be contacting you soon inbox for more details. Best Regards Mosaad Hussein... More 

London, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed last week at Sofitel and this week at Marriott (sad business traveller!) Marriott has the most wonderful building, gardens and pool. Hotel is also walking distance to the riverside restaurants. However the hotel appears to have become arrogant or sloppy. Service is mixed at best and room I stayed in was dated and noisy. The Sofitel is a not... More 

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CairoMarriottHotel, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this review

Dear valued guest, Thank you for feedback, we shared your comments with our quality assurance manager who will contact you soon. Best Regards Mosaad Hussein eCommerce Manager More 

Riverside, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very pleasant stay! From check in to concierge to lounge to housekeeping, restaurants, all staff and personnel are great , always willing to help. They made me feel important and welcome and made our stay very pleasurable!

Was this review helpful? Yes 1
california
Top Contributor
56 reviews 56 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited this place in '94 and so glad I came back! The same level of service and opulence... Truly feels like coming back home. We got a room on the 14th floor and so happy with the view of the hotel gardens, pool but also picturesque views of the Nile! Don't want to leave... This is your chance to stay... More 

Was this review helpful? Yes 2
Norway
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were given a room with two queen beds in stead of one king bed as requested. Was not really a problem and I'm sure they would have changed the room if we asked. Also we had to ask for the baby crib. Anyway the hotel is wonderful as always, and great for a family with the big garden and... More 

Was this review helpful? Yes 1
CairoMarriottHotel, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this review

Dear norsknomade, Thank you so much for choosing Cairo Marriott during your visit to Cairo , it is always great news for us to know that our guests enjoyed their stays with us , we shared your valuable feedback and comments with our hotel management , please allow us to elaborate that our hotel prices are the best guaranteed prices... More 

East Coast, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The historical contribution of this property to Egypt cannot be undervalued. Everything was "nice" on the property and the staff were one of the best overall groups of coworkers have engaged with anywhere. The IT systems, processes fro Check In / Out should be modernised soon as it diminishes the guest experience to wait 15 minutes for a single person... More 

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CairoMarriottHotel, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this review

Dear APAC Traveller, Many Thanks for staying in Cairo Marriott Hotel and for sharing your feedback with us, we are glad that you enjoyed your stay with. regarding the cehck in process, please be notified that we have now Mobile Check -In and Check Out, that will make your check in next time much easier. We looking forward to welcome... More 

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