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All 131 Cairo hotels

Sofitel Cairo Maadi Towers

5.0 of 5 Hotel   |   Corniche Al Nil | PO Box 217, Cairo 11431, Egypt
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Ranked #69 of 131 hotels in Cairo
A recent review
3 of 5 stars reviewed 4 weeks ago
Adam S Dubai, United Arab Emirates
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151 people have reviewed this hotel

Traveler rating
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    39
    23
    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dubai, United Arab Emirates
Contributor
17 reviews 17 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Having stayed at other Sofitel chains, I had perhaps incorrectly assumed this hotel would match the standards experienced. On a positive side the staff proved friendly and willing to help, however service levels I felt were a little inconsistent. Rooms were fairly average, fit for use and comfortable, however nothing flash and a long way from a good general standard.... More

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Thomas G, General Manager at Sofitel Cairo Maadi Towers, responded to this review

Dear Valued Guest, We would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo Maadi Towers & Casino with others guests’ on the tripadvisor. Your feedback will be influential in improving your experience on your next stay. At Sofitel, we strive to provide a superior service experience for every customer. We appreciate your sharing your concerns,... More

Dubai, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is my second time at Sofitel Al Maadi. Situated right across the great Nile, the hotel is in great location. Sitting at the breakfast area you could actually catch a glimpse of the great pyramids of Giza in the morning. For a new traveller to Egypt, looking forward to seeing the pyramids, it is a nice start. The hotel... More

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SGalal, General Manager at Sofitel Cairo Maadi Towers, responded to this review

Dear Valued Guest, Thank you for choosing Hotel Sofitel Cairo Maadi Towers & Casino on your visit to Cairo. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedback help in staff motivation... More

Cairo, Egypt
Contributor
20 reviews 20 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 17, 2014

I am having a business meeting with my company today and I am writting this review while I am in the meeting break as I really cant bare the awful service we are having. First the staff are not organized at all and they dont anything about what they have to do. Second we found insects in the food buffet... More

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SGalal, Banquet Manager at Sofitel Cairo Maadi Towers, responded to this review

Dear Valued Guest , Thank you for taking the time to tell us about your experience at Sofitel Cairo Maadi Towers & Casino . Please allow me to express my sincerest apologizes : I am Sorry that your experience did not meet your expectations regarding to the points that you mentioned . Your feedback is very important to us .Please... More

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 27, 2014

The hotel itself is almost hidden away as you drive down the Corniche road. It sort of gets lost between the supermarket and the bank. It took me a little while to find it. The outside is pleasantly understated, security good and the lobby nice enough. Staff were friendly and helpful at all times. Concierge was both amusing and good... More

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TGassner, General Manager at Sofitel Cairo Maadi Towers, responded to this review

Dear Valued Guest, Thank you for choosing Hotel Sofitel Cairo Maadi Towers & Casino on your visit to Cairo. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedbacks help in staff motivation... More

Frankfurt, Germany
Top Contributor
66 reviews 66 reviews
36 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed January 25, 2014

This Hotel falls well short of the Sofitel standards, especially over the Quality of the staff/ Customer experience The rooms are dated, though not uncomfortable but the decor is only 3-4 star. Quality of the food was average and whilst service was not bad it fell well short of luxury hotel standards The small gym is adequate and the one... More

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TGassner, General Manager at Sofitel Cairo Maadi Towers, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Sofitel Cairo Maadi Towers & Casino. Please allow me to express my sincerest apologies; I am sorry that your experience did not meet your expectations regarding to the points that you mentioned. At Sofitel, we strive to provide a superior service experience for every... More

Essex, UK
Top Contributor
75 reviews 75 reviews
39 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 22, 2014

Stayed 4 nights on business. The check-in service was smooth and efficient. The room (1515) was spacious even with a king size bed but rather gloomy. It was advertised as having a "city view" which simply means you can't see the Nile. The bathroom had some problems. One wall light was falling away from the wall and one of its... More

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TGassner, General Manager at Sofitel Cairo Maadi Towers, responded to this review

Dear our valued guest, Thank you for choosing Sofitel Cairo Maadi Towers & Casino on your visit to Cairo. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedbacks help in staff motivation... More

Abu Dhabi, United Arab Emirates
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2013

Our family recently stayed here while my husband attended to business in Cairo. The hotel is very clean, staff are incredibly kind. My son was sick with a cold while we were there so we spent more time in the room than I typically would, and found it very comfortable, and we had a room that overlooked the Nile with... More

Was this review helpful? Yes
TGassner, General Manager at Sofitel Cairo Maadi Towers, responded to this review

Dear Guest, Thank you for choosing Hotel Sofitel Cairo Maadi Towers & Casino on your visit to Cairo. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedbacks help in staff motivation and... More

Amman, Jordan
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 7, 2013

Sofitel Maadi has two things going for it - nice staff and location convenient to Maadi (if you want to be in Maadi). Otherwise it is a vastly overpriced hotel with average cleanliness, poor general maintenance (for example my shower leaked to the degree that even a short shower resulted in a pool of water on the floor and water-logged... More

Was this review helpful? Yes
TGassner, General Manager at Sofitel Cairo Maadi Towers, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Sofitel Cairo Maadi Towers & Casino. Please allow me to express my sincerest apologies; I am sorry that your experience did not meet your expectations regarding to the points that you mentioned. At Sofitel, we strive to provide a superior service experience for every customer;... More

nairobi
Top Contributor
62 reviews 62 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 5, 2013

The location of the hotel was excellent. There was some interesting food joints a walking distance away. Some posh parts of Cairo at night comprises of an atmosphere very similar to that of Central London and Manhattan New York. Service was good with a nice breakfast variety and view whilst eating breakfast.

Was this review helpful? Yes
TGassner, General Manager at Sofitel Cairo Maadi Towers, responded to this review

Dear Guest, Thank you for choosing Hotel Sofitel Cairo Maadi Towers & Casino on your visit to Cairo. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedbacks help in staff motivation and... More

Karachi, Pakistan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 18, 2013

My suggestions to ask for a room at the front. Being able to see the pyramids, though distant, is magical! This hotel is close to the sights and sounds of the city. The room was quite nice and the food was fine. The hotel dedicated efficient educated employee Majed the quality man was very flexible and willing to adapting with... More

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TGassner, General Manager at Sofitel Cairo Maadi Towers, responded to this review

Dear Shahied, Thank you for choosing Hotel Sofitel Cairo Maadi Towers & Casino on your visit to Cairo. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedbacks help in staff motivation and... More

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Additional Information about Sofitel Cairo Maadi Towers

Also Known As:
Sofitel Cairo Maadi Towers Hotel Cairo
Sofitel Cairo Maadi Towers Hotel
Sofitel Cairo Maadi Hotel
Sofitel Cairo
Cairo Sofitel
Address: Corniche Al Nil | PO Box 217, Cairo 11431, Egypt
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#33 Luxury Hotel in Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Cairo Maadi Towers 5*
Official Description (provided by the hotel):
Located just minutes from the city's most fascinating sites & ancient wonders, Sofitel Cairo Maadi Towers & Casino overlooks the majestic Nile River, with panoramic views of the great Giza pyramids. This stylish hotel offers the luxury of a 5 star resort and the convenience of a professional business center with its own superb restaurants, conference rooms, ballroom, world-class casino, heated pool and more, 12 km from downtown, 30 min from the CICC and 45 minutes from the international airport. ... more   less 
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