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Novotel Cairo Airport

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PO Box 8 Cairo Airport | Cairo International Airport, Cairo 11776, Egypt
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Novotel Cairo Airport
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837 Reviews from our TripAdvisor Community

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Buxton, Derbyshire
Level Contributor
81 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for two nights, one night either end of our holiday in Marsa Alam. The hotel was clean and comfortable and the staff were very pleasant. Check in was quick and easy and our room was clean and comfortable. There was a wedding reception taking place in the gardens, just below our bedroom window. At first we were concerned... More 

Helpful?
Thank Shoefan
Mohamed E, General Manager at Novotel Cairo Airport, responded to this review

Dear valued guest, Thank you very much for taking the time to post your supportive review on Tripadvisor. I am extremely delighted to know that you appreciated our spotless comfy hotel, friendly efficient team, restful neat rooms, free WIFI and airport shuttle service along with the diversity of delicious food. Novotel team is waiting for you for another relaxing stay.... More 

Mumbai (Bombay), India
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The pickup at the airport before immigration was a blessing with the person getting the clearance done through a special office which saved me from the trouble of standing in line at the immigration hall which was packed with over 4-5 planeloads. The housekeeping was good. But it was a bit too diligent. The fruit basket offered was taken away... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank 2coo
Mohamed E, General Manager at Novotel Cairo Airport, responded to this review

Dear valuable guest, Thank you very much for taking the time to post your feedback online and for your loyalty to Novotel Cairo Airport. We are happy to know that you valued the airport meet and assist service and we do apologize for any inconvenience might have been caused due to the fruit basket case. The entire team is looking... More 

Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we stayed one night in Novotel before our flight back home. The hotel in general has a good value for money, good for a night stay before travelling back, friendly staff on arrival, rooms are on the smaller side and it has swimming pool but we didn't use it as it was Dec. Oh... one more thing, yes there is... More 

Helpful?
Thank Luv to travel J
Mohamed E, General Manager at Novotel Cairo Airport, responded to this review

Dear valuable guest, Thank you very much for taking the time to post your amiable review on Tripadvisor. It is our delight to know that you valued the free WIFI and welcoming team; concerning the free shuttle service, we would like to highlight that the bus moves every half an hour from the hotel to the airport for drop-off, as... More 

Waldkraiburg, Germany
1 review
4 of 5 stars Reviewed 2 weeks ago

-Location of the Hotel made it easy to go out of Cairo avoiding the trufics. -Clean and quite. -Facilities are new (Gym) -Personal -Fast Internet connection -Fresh and strong Water Negative: Far from the City

Review collected in partnership with Accorhotels.com

Helpful?
Thank hadi_agha
Mohamed E, General Manager at Novotel Cairo Airport, responded to this review

Dear Hadi, Thank you very much for taking the time to post your positive comments online. We are joyful to know that you appreciated the hotel’s services and facilities and we look forward to have the pleasure of welcoming you back soon. Best regards, Mohamed El Amry General Manager More 

Cairo, Egypt
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed there for a week and the staff was so friendly with there guests. The hotel is very clean and comfortable with a a nice garden and swimming pool view. I really enjoyed the bar and the drinks within it. I would recommend it to anyone who would like to chill out.

Helpful?
Thank 178muhammed
Mohamed E, General Manager at Novotel Cairo Airport, responded to this review

Dear Muhammed, On behalf of the entire team, I would like to thank you for taking the time to share with us your stay experience at Novotel Cairo Airport and for recommending us to Tripadvisor readers. It is my extreme delight to know that you valued our hospitable team, spotless comfy hotel as well as our varied services and facilities.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was as we would expect from Novotel. Very friendly staff - efficient and helpful. we enjoyed swimming pool and going at the gym and Jacuzzi. It was one of the best hotels in Cairo that you can enjoy your holiday there.

Helpful?
Thank Nourhan A
Mohamed E, General Manager at Novotel Cairo Airport, responded to this review

Dear Nourhan, Thank you for taking the time to post your encouraging feedback online and for recommending us to Tripadvisor readers. I am extremely happy to know that you admired our caring professional team, relaxing pool area and varied health club facilities. Novotel team is looking forward to have the pleasure of hosting you again in the very near future.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Novotel hotel is very nice hotel, the staff are so friendly with the guest. We enjoyed there the weather at the swimming pool and going at the gym and jacuzzi, at night you can have fun at the bar with very beautiful drinks. It was one of the best hotels in cairo that you can enjoy your holiday there.

Helpful?
Thank Omar G
Mohamed E, General Manager at Novotel Cairo Airport, responded to this review

Dear Omar, Thank you very much for recommending us to Tripadvisor readers. I am happy to learn that you have taken pleasure in our various services and facilities and have spent a relaxing holiday. The entire team is looking forward to have the pleasure of welcoming you back soon. Best regards, Mohamed El Amry General Manager More 

Algeria
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For an airport hotel this hotel is too good.I stayed here for one night only to catch my next flight to Mumbai, the hotel is new, clean and comfortable. The hotel have swimming pool that I would like to try once and a gym with a nice garden and swimming pool view. The food was great.

Helpful?
Thank nawel m
Mohamed E, General Manager at Novotel Cairo Airport, responded to this review

Dear Nawel, Thank you very much for taking the time to post your amiable feedback on Tripadvisor. We are extremely delighted to know that you have enjoyed your stay and have taken pleasure in our quality varied services and facilities. Novotel team is looking forward to have the pleasure of hosting you again soon. Best Regards, Mohamed El Amry General... More 

Zurich, Switzerland
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel was as you would expect from Novotel. Very friendly staff - efficient and helpful. However you must arrange a pick up from the airport to use the transfer service. There is no indication of where to meet the transfer bus at the airport. And airport staff are less than helpful. We had no choice but to pay a "taxi"... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank mrdh
Mohamed E, General Manager at Novotel Cairo Airport, responded to this review

Dear valuable guest, Thank you very much for taking the time to share with us your stay experience on Tripadvisor. It is my extreme delight to know that you appreciated the team’s care, efficiency and sociability; concerning the airport pick-up information already available on the hotel’s website location and access section, we do respect your observation of better communication. Novotel... More 

London, England
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Reserved 2 rooms as platinum member. Received upgrade for 1 room rather than both but acceptable. Italian restaurant very slow cooking service. One pasta dish of three was very poor. Bar areas was very cold and too uncomfortable to sit in for more than 20 minutes. For some reason doors to the pool area were held wide open despite the... More 

Helpful?
Thank Builder49
Mohamed E, General Manager at Novotel Cairo Airport, responded to this review

Dear Mr. Poole, Thank you for taking the time to post your feedback online and for loyalty to Accor hotels. We are sorry to know that the Italian restaurant service was not up to your expectations and we do assure you that corrective actions are being taken for development. Concerning Le Club Accor hotels, we would like to highlight that... More 

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