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All 131 Cairo hotels

Novotel Cairo Airport

4.0 of 5 Hotel   |   PO Box 8 Cairo Airport | Heliopolis, Cairo 11776, Egypt
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Ranked #83 of 131 hotels in Cairo
A recent review
4 of 5 stars reviewed yesterday
Nathan R Tel Aviv, Israel
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630 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Mississauga, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

When we arrived to the room it was modern but basic. Our garbage was filled with feminine products and our mini fridge was missing water. For a world renowned hotel it was very under whelming. The food was very basic with a huge price tag. You were also not allowed to bring outside food in. We tried walking around the... More

Was this review helpful? Yes 1
Hassan M, Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for choosing Novotel Cairo Airport, we very much appreciate your feedback.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. outside food is prohibted due to hygine mattrers and we suggest for your next stay to visit Novotel Cafe which provides daily evening entertainment program At... More

Porto, Portugal
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

A good hotel, not expensive, you have free shuttle from the airport to the hotel, with a very polite and helpful driver, the hotel is clean, good breakfast, a swimming pool to relax between flights, I recommend... if you wish to stay near the airport of Cairo it is the best option.

Was this review helpful? Yes
Hassan M, Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest We very much appreciate your positive comments regarding your stay at the Novotel Cairo Airport. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming... More

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The location proximity to the airport is excellent, so I guess that is why most people choose.it. If I were going again I would look into Le Passage, which is exactly next door and seems to have decent reviews. There is nothing else around so evening meal choices are limited. It took ages to get seated in the restaurant and... More

Was this review helpful? Yes 1
Hassan M, Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for recommending our hotel location , and we are very sorry that our services are not up to the required level , specially at the restaurant Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts... More

Alexandria, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm currently on a 3 days business trip, and this is my first night inside the mentioned Hotel I don't really like the place, I'm going to write my preview as point to make easy to follow ... (A) Positive Points: - despite I haven't used the Swimming Pool but it seem clean - GYM is ok - Food diversity... More

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Hassan M, Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest We are glad to know that you've enjoyed your stay at our hotel and that you enjoyed our food quality and GYM. Regarding your concerns, please note that it has been taken into consideration by concerned departments . We apologize for any inconvenience that might have happened. Stay connected with us via our Facebook Fan Page: Novotel... More

Cairo, Egypt
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

While relatively well located near the Cairo airport (even though not walking distance). Food is mediocre at best and served by grumpy staff. Prices on the other hand are a joke. More than 200 dollars per night, without breakfast. Also the limousine service overcharges. They want 55 dollars for a trip that even airport limos only take 25 for. A... More

Was this review helpful? Yes 2
Hassan M, Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you very much for taking the time to post your review. We regret to know that you had an unpleasant experience in your last stay. for your next visit check out our hotdeals and special offer on Novotel.com Please be informed that the hotel designed a dedicated hotline 888 for any enquiries during your stay Looking... More

egypt
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

the check-in was horrible....only one person for all guests and behaving very rude as if we are a load for the hotel>>>it took 2 hours to get the room. the minibar was not working and the room was small>>>however clean and average size. the bathroom is outdated and not suitable for 4 stars hotel. the food was average and the... More

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Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note that this problem was an exception to our normal practices We appreciate your sharing your concerns, and it is... More

Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

They do not answe the reservation phone number on the website. I have obtained another alternative number but the quality of sound for the welcome voice message quality is too poor in addition that it is too fast and when I tried to hear the french version to find reservation ext# which seems inconvenient for a phone menu service it... More

Was this review helpful? Yes 1
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest We would like to express our sincerest apologies for not being able to contact our hotel due to a technical reason. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. e-mail: h0502@accor.com We appreciate your concerns, and it is our hope that you will give us the opportunity... More

Alexandria, Al Iskandariyah, Egypt
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 26, 2014 via mobile

I stayed at the Novotel Cairo airport for one night to catch my flight in the early morning. Hotel amenities was great, room was clean and tidy however it's old furnished. The reception, cafe and garden areas were cool also. I took the shuttle bus in the morning to the airport terminal where the shuttle bus was very friendly and... More

Was this review helpful? Yes
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for taking the time to share your experience at Novotel Cairo Airport. We very much appreciate your positive comments and recommending our hotel services. your comments concerning the buffet breakfast will be taken into consideration We look forward to welcoming you again at Novotel. Thank you Hassan Moustafa General Manager More

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Additional Information about Novotel Cairo Airport

Address: PO Box 8 Cairo Airport | Heliopolis, Cairo 11776, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Cairo Airport 4*
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Also Known As:
Novotel Cairo Airport Hotel Cairo
Accor Cairo Airport
Cairo Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#38 Luxury Hotel in Cairo
Hotel Class
Official Description (provided by the hotel)
The Novotel Cairo Airport is a short distance from Cairo International Airport, 17 km from the centre of Cairo and 8 km from the International Convention and Exhibition Centre. This 4 star hotel is ideal for a business trip with three meeting rooms and WiFi internet. Relax in our open air garden with an outdoor swimming pool and play area for children. Enjoy a choice of four restaurants and two bars. Valet parking for your convenience. ... more   less 
Number of rooms
207

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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