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Novotel Cairo Airport

4.0 of 5 PO Box 8 Cairo Airport | Heliopolis, Cairo 11776, Egypt
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Novotel Cairo Airport
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Novotel Cairo Airport
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657 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed today NEW

The hotel does have some good points, it is very close to the airport and the meet and greet staff were very helpful and professional, it was much appreciated, as was the free transfer bus to and from airport. The hotel has undergone considerable renovations and the rooms were adequate, bed was comfortable and wifi was free for your stay.The... More

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Novorossiysk, Russia
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Very close to airport, good personal. Stable WiFi ina rooms. Well organized free transportation to the airport terminals. Restaurant are not bad as well as room service. The souvenirs in a local shop are very expensive

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Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest , We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again at Novotel. Thank You Hassan Moustafa General Manager More

Wales, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Our second one night stay at this hotel in between flights Staff very helpful and free shutle bus to airport great service. Booked suite this year rather than standard room to have little more space for us and our luggage, beautiful room, dinner very good in the Italian restaurant and room service also good. Even though the hotel was exceptionally... More

Was this review helpful? Yes 1
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest, Thank you for choosing Novotel Cairo Airport for your recent stay in Egypt, I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. It is a great pleasure to learn that you are satisfied with our professional staff, swimming pool, dinner, Italian Restaurant. I do hope... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This the third time that I have stayed at the Novotel now and it feels very comfortable and easy to slip into the comfortability of a large hotel. The staff are very friendly and professional. One good point is the free shuttle service 24/7 as we arrived at 3:00am in the morning to be picked up by a happy driver... More

Was this review helpful? Yes 2
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest, Thank you for choosing Novotel Cairo Airport for your recent stay. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. It is a great pleasure to learn that you are satisfied with our professional staff, room bedding, our renovated landscape, swimming pool, breakfast and dinner.... More

1 review
2 of 5 stars Reviewed 2 weeks ago

No complimentary water bottles were provided. Even after calling & informing the same at the reception no water bottle arrived.. Again called to reception after 2 hours to remind that I had asked for water bottle. Non supportive staff personals. Very much disappointed to visit this place. Tv remote was not working properly. And channels are full of distortion.

Was this review helpful? Yes
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that all your comments regarding the complimentary water and TV remote has been taken into consideration and the... More

cairo
Top Contributor
316 reviews 316 reviews
64 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent only 1 night there as a transit between 2 flights it is very close to Cairo airport where you can take a taxi to go there by only 50 Egyptian pound or less than 10 dollars . The hotel offer a shuttle bus every 30 min to airport free of charge . I didn't try the breakfast .... More

Was this review helpful? Yes
Hassan M, Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest, Thank you for choosing Novotel Cairo Airport for your recent stay. It is a great pleasure to learn that your are satisfied with our free shuttle bus To the airport, and be sure always that your convenience is important to us. Your positive feedback has been shared with the team, which will encourage them to continue their... More

1 review
5 of 5 stars Reviewed 3 weeks ago

I enjoyed the stay so much the room was clean the people were kind the food quality is fine especially the Italian restaurant .I liked the renovation done the hotel especially the new building and the pool.

Was this review helpful? Yes
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest, Thank you for choosing Novotel Cairo Airport for your recent stay. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much our Italian restaurant, pool and renovation is a... More

Cairo, Egypt
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel in general became better than before the rooms are clean and the decoration is better , i stayed in the new building , it was very good , but the rooms are still very narrow but ok , very reasonable price , my only comment is that when i was checking out the reciptionist add 200 egp to... More

Was this review helpful? Yes
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. First please allow me to express my sincerest apologies about the conflict happened with your invoice and the appropriate action has taken place to prevent future occurrence. It’s a great pleasure to learn that you enjoyed our superior room. I... More

Alexandria, Egypt
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 11, 2014 via mobile

Cairo Novotel Wasn't my first time there but my first time to stay in the renovated building and the first time to review.  You pay for what you get; very close to airport and you get a free drop to the terminal. Otherwise, room is just ok but quite small ( even the superior one). Quite basic decoration and furniture... More

Was this review helpful? Yes
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you very much for your positive feedback and recommending our new superior rooms it is agreat pleasure to learn that your are satisfied with our free shuttle bus From / To the airport the hotel provides in every room free tea & coffee making facilites including one bottle of mineral water , we will make sure... More

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Additional Information about Novotel Cairo Airport

Address: PO Box 8 Cairo Airport | Heliopolis, Cairo 11776, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Cairo Airport 4*
Number of rooms: 207
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Also Known As:
Novotel Cairo Airport Hotel Cairo
Accor Cairo Airport
Cairo Novotel

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