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All 131 Cairo hotels

Novotel Cairo Airport

4.0 of 5 Hotel   |   PO Box 8 Cairo Airport | Heliopolis, Cairo 11776, Egypt
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Ranked #83 of 131 hotels in Cairo
A recent review
3 of 5 stars reviewed 2 days ago
LISA K Mississauga, Canada
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629 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Mississauga, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

When we arrived to the room it was modern but basic. Our garbage was filled with feminine products and our mini fridge was missing water. For a world renowned hotel it was very under whelming. The food was very basic with a huge price tag. You were also not allowed to bring outside food in. We tried walking around the... More

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Porto, Portugal
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

A good hotel, not expensive, you have free shuttle from the airport to the hotel, with a very polite and helpful driver, the hotel is clean, good breakfast, a swimming pool to relax between flights, I recommend... if you wish to stay near the airport of Cairo it is the best option.

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Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed 1 week ago

The location proximity to the airport is excellent, so I guess that is why most people choose.it. If I were going again I would look into Le Passage, which is exactly next door and seems to have decent reviews. There is nothing else around so evening meal choices are limited. It took ages to get seated in the restaurant and... More

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Alexandria, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm currently on a 3 days business trip, and this is my first night inside the mentioned Hotel I don't really like the place, I'm going to write my preview as point to make easy to follow ... (A) Positive Points: - despite I haven't used the Swimming Pool but it seem clean - GYM is ok - Food diversity... More

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Cairo, Egypt
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

While relatively well located near the Cairo airport (even though not walking distance). Food is mediocre at best and served by grumpy staff. Prices on the other hand are a joke. More than 200 dollars per night, without breakfast. Also the limousine service overcharges. They want 55 dollars for a trip that even airport limos only take 25 for. A... More

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egypt
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the check-in was horrible....only one person for all guests and behaving very rude as if we are a load for the hotel>>>it took 2 hours to get the room. the minibar was not working and the room was small>>>however clean and average size. the bathroom is outdated and not suitable for 4 stars hotel. the food was average and the... More

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Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note that this problem was an exception to our normal practices We appreciate your sharing your concerns, and it is... More

Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

They do not answe the reservation phone number on the website. I have obtained another alternative number but the quality of sound for the welcome voice message quality is too poor in addition that it is too fast and when I tried to hear the french version to find reservation ext# which seems inconvenient for a phone menu service it... More

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Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest We would like to express our sincerest apologies for not being able to contact our hotel due to a technical reason. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. e-mail: h0502@accor.com We appreciate your concerns, and it is our hope that you will give us the opportunity... More

Alexandria, Al Iskandariyah, Egypt
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at the Novotel Cairo airport for one night to catch my flight in the early morning. Hotel amenities was great, room was clean and tidy however it's old furnished. The reception, cafe and garden areas were cool also. I took the shuttle bus in the morning to the airport terminal where the shuttle bus was very friendly and... More

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Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for taking the time to share your experience at Novotel Cairo Airport. We very much appreciate your positive comments and recommending our hotel services. your comments concerning the buffet breakfast will be taken into consideration We look forward to welcoming you again at Novotel. Thank you Hassan Moustafa General Manager More

Pavia, Italy
Top Contributor
87 reviews 87 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed July 24, 2014

The position of this place is the best thing if you have to take a plane in early morning. But the price for me is quite expensive looking to the services... ok, there's a swimming pool, a garden and a gym. But the water in the shower of my room was warm, the air conditioning noisy and i didn't enjoyed... More

Was this review helpful? Yes 1
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We... More

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Additional Information about Novotel Cairo Airport

Address: PO Box 8 Cairo Airport | Heliopolis, Cairo 11776, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Cairo Airport 4*
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Also Known As:
Novotel Cairo Airport Hotel Cairo
Accor Cairo Airport
Cairo Novotel

179 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#38 Luxury Hotel in Cairo
Hotel Class
Official Description (provided by the hotel)
The Novotel Cairo Airport is a short distance from Cairo International Airport, 17 km from the centre of Cairo and 8 km from the International Convention and Exhibition Centre. This 4 star hotel is ideal for a business trip with three meeting rooms and WiFi internet. Relax in our open air garden with an outdoor swimming pool and play area for children. Enjoy a choice of four restaurants and two bars. Valet parking for your convenience. ... more   less 
Number of rooms
207

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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