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Novotel Cairo Airport

4.0 of 5 PO Box 8 Cairo Airport | Heliopolis, Cairo 11776, Egypt
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Novotel Cairo Airport
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Novotel Cairo Airport
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646 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Alexandria, Egypt
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Cairo Novotel Wasn't my first time there but my first time to stay in the renovated building and the first time to review.  You pay for what you get; very close to airport and you get a free drop to the terminal. Otherwise, room is just ok but quite small ( even the superior one). Quite basic decoration and furniture... More

Was this review helpful? Yes
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you very much for your positive feedback and recommending our new superior rooms it is agreat pleasure to learn that your are satisfied with our free shuttle bus From / To the airport the hotel provides in every room free tea & coffee making facilites including one bottle of mineral water , we will make sure... More

Montreal
Top Contributor
59 reviews 59 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After staying at several hotels in and around Cairo, I didn't have high expectation for an airport hotel in Cairo. But Novotel Cairo turns out to be better than I expected. Beautiful lobby, friendly staff, excellent wifi everywhere in the hotel public area and in room. The room was clean and comfortable. No complains. Magnetic door key works very well... More

Was this review helpful? Yes
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest We very much appreciate your feedback regarding your recent stay in Novotel Cairo Airport the hotel is furnuished with updated high technology facilities ( IDR magnetic door lock - digital safe box labtop size - free WIFI high speed every where in the hotel ) your concern regarding the sight seeing prices will be taken into consideration... More

Riyadh, Saudi Arabia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Lobby was promising, but it stoped there. Room doors are first of many disasters. Second one is room smell - like old milk. Makes u feel sick. Bathroom - not really cleaned, dirty towel, tub full of hair all around. Noise from cleaning stuff was really bad anytime of day and night. Bed was really uncomfortable and I was suffering... More

Was this review helpful? Yes
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Rotterdam, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Convenient for the airport, with a shuttle bus running every 30 minutes. Good choice of restaurants and bars, with a nice outdoor seating area around the pool. Breakfast was extensive and relaxed. Only complaint was that the fan in the room wasn't strong enough to cool it effectively so the temperature was uncomfortably warm all night.

Was this review helpful? Yes
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest, We very much appreciate your valuable comments rearding your recent stay and recommending our hotel for all transient clients who are visiting Cairo Airport your concern regarding the aircondition fan has been already done and fixed by our technical team Looking forward to welcoming you soon Thank you Hassan Moustafa General Manager More

Bergamo
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 18, 2014

Very nice Hotel, in a very comfortable position close to the airport. Receptionist kind. Nice Rooms. Two Swimming pool and nice garden area where is possible to relax. Absolutely I would suggest for your stay in this lovely city

Was this review helpful? Yes
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for taking the time to share your feeddback. We very much appreciate your positive comments regarding your stay at the Novotel Cairo Airport. We look forward to welcoming you again at Novotel Thank you Hassan Moustafa General Manager More

vancouver bc
Senior Contributor
49 reviews 49 reviews
44 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed September 14, 2014 via mobile

Lobby is fine ..actually deceiving because as soon as you get to the floors the hotel is tired. Warn out old dirty carpets in the hallways. Rooms are basic but ok. Air con excellent! This hotel wins the prize for the highest price and absolute worst food in the world!!! Im not kidding. Dont waste your money. Gross Disgusting cold... More

Was this review helpful? Yes
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest, Thank you for sharing your experience after your recent stay in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. please be informed that we have a new building has recently opened on March 2014 and the old building will be under renovation plan soon... More

1 review
2 of 5 stars Reviewed September 11, 2014 via mobile

This is the fourth time I've stayed here (not out of choice may I add) on business. The food is very basic and there's not a lot of choice, the service is also very slow especially in the Italian restaurant, I have a strong stomach but I've now had stomach cramps for 2 days for to the food. I have... More

Was this review helpful? Yes
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Novotel Cairo airport has a variety of food and beverages outlet to fulfill your needs at the hotel lobby we offer... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 6, 2014

My husband and I had to stay in this hotel for an overnight before travelling for our honeymoon to Turkey. What I remember is that their Hamburger sandwiches were great. Rooms were very small and basic but clean. Staff were OK. I would only recommend it as a one night stay!

Was this review helpful? Yes
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest We very much appreciate your positive comments regarding your stay at the Novotel Cairo Airport.and recommending our famous Novotel Burger sandwich We look forward to welcoming you again at Novotel. Thank you Hassan Moustafa General Manager More

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Additional Information about Novotel Cairo Airport

Address: PO Box 8 Cairo Airport | Heliopolis, Cairo 11776, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Cairo Airport 4*
Number of rooms: 207
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Also Known As:
Novotel Cairo Airport Hotel Cairo
Accor Cairo Airport
Cairo Novotel
Hotel Style
#37 Luxury Hotel in Cairo

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