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Kempinski Nile Hotel Cairo

Travelers' Choice award winner
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12 Ahmed Ragheb Street | Cornish El-Nile, Garden City, Cairo 11519, Egypt
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Best prices for: 1 room 1 guest
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Kempinski Nile Hotel Cairo
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Kempinski Nile Hotel Cairo
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595 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel lovely staff great view excellent service very polished high class love the swimming pool and food in the Down town of Cairo near by all the tourists location easy to go anywhere I highly recommend to stay few days in Cairo best location and services

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Jeddah, Saudi Arabia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I used to stay in Kepinski Cairo Hotel for 6 days during May 02 to May 07, it was really nice for me to stay in a very good Hotel. Especially the services of the receptionists are very polite. I wish to go there again with my family.

Was this review helpful? Yes 1
aboudi
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

I visited the hotel in May of 2015. This review you to the fact that they were rude to my guest and proved to be a bunch of hypocrites .One of the most important things for a five star hotel is the server and this service does not even come close to anything close to 5 stars. It is very... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed 1 week ago

Perfect place for my weekend vacation, very helpful and friendly service, warm and cozy atmosphere, great room balcony with amazing view, very nice and elegant restaurants with very nice and helpful staff, pool area is relatively small but so cosy and tge spa is great.

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Rabat, Morocco
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Yes it's a beautiful 5* hotel, but never again will I go back there! Why? Arriving from Sharm El Sheikh where we had stayed in a small 4* hotel where we were treated like princes, and with a super professional way, we were awfully disapointed to be met by a bunch of unprofessional and incompetent receptionists who demanded that we... More 

Was this review helpful? Yes 2
Mehdi-Zaanoun, General Manager at Kempinski Nile Hotel Cairo, responded to this review

Dear Ms. Safaa, Thank you very much for your candid review of your recent stay at Kempinski Nile Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of staff communication that needs improving concerning the voucher .After checking with the reception team, they said... More 

paris
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Hello. The result of the stay is deceptive.Food at the swimming pool was terrible ( sick all the night), they charge you the breakfast buffet even if you don't take it ( I was sick in the room, so they charge twice one for the room service, one for the buffet) , the Nil view is great but you can't... More 

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Dubai, United Arab Emirates
Top Contributor
128 reviews 128 reviews
37 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This a gem of a hotel. Had a beautiful view of the nile from my room. The balcony in the room was a very nice touch. The rooms are decorated very well and give you a nice cozy feeling. The rooftop pool and bar are very nice The service all thru the check in to check out was impeccable. Very... More 

Was this review helpful? Yes 1
Kuwait
Contributor
19 reviews 19 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel definitely deserves a 5 ranking. I experienced excellent customer service from the time of check in to check out. We didn't have to wait for anything. The hotel staff made checking in effortless. Upon check out the manager name Engy allowed us to stay passed the normal checkout time for free due our late flight leaving Egypt. This... More 

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Columbus, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have to thank the entire staff at Kempinski for making our trip so luxurious and one of a kind. They were so helpful and just to welcoming. We cannot stop raving about it. The hotel itself is beautiful, very safe, and all of the amenities you can think of. We almost didn't want to leave. We ate at pretty... More 

Was this review helpful? Yes 2
United States
1 review
5 of 5 stars Reviewed 4 weeks ago

From first walking in until me leaving the hotel, service was GREAT!!!! Anything I asked the answer was always YES. This was my first time in Egypt and they made it perfect. Hotel was safe, bed was perfect, felt like I was hugged all night by the memory foam on the bed lol. I had a great view of the... More 

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