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Radisson Blu Hotel, Cairo Heliopolis

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Abdel Hamid Badawi Street Extension | Heliopolis Area, Cairo 11787, Egypt
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Radisson Blu Hotel, Cairo Heliopolis
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662 Reviews from our TripAdvisor Community

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DUBAI, United Arab Emirates
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here for couple of days and would recommend this property for a short stay ( business/leisure). The advantage of this hotel is nearness to the airport (it is 10-15 mins away from the Cairo Airport) and yet , not very distant from city. Rooms are nice and big, though the view from the room is not great. There... More 

Helpful?
Thank Dwaipayan D
hend s, Director of Marketing & Communications at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear valued guest, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay and we look forward to your next one! With regards to the lack of English, we assure you that necessary measures have been taken to ensure more language training; the... More 

Cairo, Egypt
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I'm an old member in this Spa since 5 years ago. I'm really very satisfied with the spa performance especially the last short period after the new management under M.Marie Fayez, as really they are doing their best to improve and satisfy their guests. Spa always clean, nice & cozy environment. I have more recommendations for gym to have a... More 

Helpful?
Thank Tamer M
hend s, Director of Marketing & communications at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Tamer, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your time at our spa and we look forward to welcoming you next time! We highly appreciate your recommendation for our gym and will start taking necessary actions to make it happen. More 

Tehran, Iran
1 review
4 of 5 stars Reviewed 1 week ago

My room and lobby were very cold. It's price too expensive. Short distance to airport and in a rather modern zone of Cairo. Service in the room is not very good. WiFi was good. TV channel are in Arabic.

Helpful?
Thank Mahdy R
hend s, Director of Marketing & Communications at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Mahdy, Thank you for taking the time to write a review, and bringing this matter to our attention. We take pride in our “Yes I Can!” service and sincerely apologize for any inconvenience you experienced during your stay. We assure you that we will use your comments to fine tune our operation. More 

Cairo, Egypt
1 review
3 of 5 stars Reviewed 1 week ago

Ahmed with airport services was great, very helpful Hotel is conveniently located, close to the airport Building is only OK it is a little run down Neighborhood is also run down Hotel security is good

Helpful?
Thank Mark D
hend s, Director of Marketing & Communications at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Mark, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay and we look forward to your next one! Please “Like” us on Facebook to stay informed of our upcoming news, events and promotions. More 

Glasgow
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here in late December on a recent business trip,the hotel has some dated features but it makes up for in other areas ,the staff service is very good as it the room service and reception staff ,the wifi is OK but to get full use if this you need to go down stairs to the main lobby area ,the... More 

Helpful?
Thank Kevin C
hend s, Director of Marketing & Communications at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Kevin, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay and we look forward to your next one! Please “Like” us on Facebook to stay informed of our upcoming news, events and promotions. More 

Alexandria, Egypt
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

By far it's not a 5 stars hotel and i had better stays in 3 stars hotels. The hotel itself was ok but the room was very old with many electric bulbs that need to be replaced and needed much better housekeeping. The bathroom was not bad and the room had coffee/Tea facilities. The free wifi was fairly good but... More 

Helpful?
Thank M_Sami5870
hend s, Director of Marketing & Communications at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear valued guest, Thank you for taking the time to write a review, and bringing these matters to our attention. Radisson Blu Hotel, Cairo Heliopolis will work diligently to ensure that all issues pertaining to maintenance and cleanliness are fully investigated. We would appreciate the opportunity to discuss these matters further. We invite you to contact us directly at +202... More 

Colchester, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I checked in after a 4 hour delayed flight so at 1:30 am I didn't take much notice of the quality of this hotel. When I got to my room I soon realised that this was not a 5 star hotel. It was small dark and felt dirty. The bathroom was old and again felt dirty. The TV was again... More 

Helpful?
Thank andrew h
CarlsonRezidor, Customer Care at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Thank you for reaching out and writing your review. We regret to hear you were dissatisfied with your stay. We apologize you were disappointed with the condition and cleanliness of the room you received, as well as the food and service you received during breakfast. We appreciate your comments and have shared your feedback with hotel management to continually improve... More 

Harare, Zimbabwe
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

For an international name, this hotel does not live up to its expectations. Reception was rude and took very long upon check-in and check-out. Room service takes longer than 30 minutes to bring your food (this happened more than once, with follow-up calls), and even then some items were forgotten. Some of the restaurants do not cater for vegetarians. Worst... More 

Helpful?
Thank Dimple K
CarlsonRezidor, Customer Care at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Thank you for taking the time to write your review. We regret to hear you were dissatisfied with your stay. We apologize you were disappointed with the service you received from the front desk and room service, the vegetarian options in the restaurants, and the cleanliness of your room. We value your feedback and have shared your comments with hotel... More 

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