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Radisson Blu Hotel, Cairo Heliopolis

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Abdel Hamid Badawi Street Extension | Heliopolis Area, Cairo 11787, Egypt
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Radisson Blu Hotel, Cairo Heliopolis
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Radisson Blu Hotel, Cairo Heliopolis
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544 Reviews from our TripAdvisor Community

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Traveler rating
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    163
    88
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
  • All months
    (544)
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Worksop, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

To all concerned. I am a club Carlson concierge member which unfortunately for my family means more than 76 nights in Carlson hotels annually. I recognise a lot of the more negative comments here and no matter what the GM says things aren't getting better. This is my third stay this year and the worst. You have though got to... More 

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a shipper and i have been to many hotels in Cairo and from a South African point of virw this is one of the best.This is my third visit.Breakfast is the best with wifi updateting my iphone and Mac in a nights time.Lovely clean and neat rooms with a minibar that you do nit want to use.If you... More 

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haraldbuerkle, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Jacques, Thank you for your feedback & for taking the time to write about your experience. We delighted to read that you enjoyed your stay. We look forward to welcome you again in the near future. Warm regards from Cairo. Harald Buerkle General Manager More 

Kandy, Sri Lanka
1 review
5 of 5 stars Reviewed 2 weeks ago

This is an excellent advantage as a hotel and close to the airport and Ab to thank to all aspects of working in the hotel and alopecia room cleanliness and to thank and/madyha/aspects to thank the restaurant staff and all thanks to the hotel management room 431

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haraldbuerkle, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued guest, Thank you for sharing your experience in regards to your stay at Radisson Blu Hotel Cairo Heliopolis. We are delighted to know that your stay was enjoyable and that you were pleased with the level of service offered by our staff. Our very best regards from Cairo from the entire team of Radisson Blu and we do... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I didn't see such a bad place and bad service like this I stayed 5 nights and the whole five nights without housekeeping for the room The room became a miserable place And when i claimed the housekeeping supervisor was so rude to me Please don't visit or support this place

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haraldbuerkle, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Maged, Thank you for taking the time to share your feedback. We take pride in our ``YES I CAN “culture & do apologies that you didn’t receive this level of service. We take the time to listen to your constructive comments, so we can continually improve ore service. Again we apologies for the concerns you have about your... More 

Dubai, United Arab Emirates
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for 3 nights this month. I booked a business class room as I was really disappointed the last two times I was here. Again, I was not totally satisfied, the only advantage you have with booking a business class room is that you check in and check out on the first floor in a designated... More 

Was this review helpful? Yes
haraldbuerkle, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Alaa, Firstly ,I would like to thank you very much for taking the time to write about your latest stay at Radisson Blu Cairo. Please accept my sincere apology for the inconvenience occurred during your stay & I would like to assure you that all your valid points have been addressed to all concerned to adapt corrective actions... More 

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