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Radisson Blu Hotel, Cairo Heliopolis

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Abdel Hamid Badawi Street Extension | Heliopolis Area, Cairo 11787, Egypt
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1 room 1 guest
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Radisson Blu Hotel, Cairo Heliopolis
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567 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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  • All months
    (567)
  • Mar-May only
    (141)
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    (122)
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    (158)
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    (146)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Amazing hotel with great customor service ,cooperative staff ,smiling people .the reception staff are great .the rooms are a big enough and nice clean , there are gifferent resturants inside the hotel , the italian one is the best ,food is good ,i came in a business trip ,i would repeat it with my family .

Was this review helpful? Yes 1
Kuwait City, Kuwait
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Old simply furnished hotel, badly maintained Shouldn't hold the name Radisson. Located in suburban part of Cairo. The front desk was very friendly despite of lack of knowledge about the hotel. Food was mediocre way from freshness. Rooms where cosy but simply furnished and badly maintained but clean. Room service was good. Will never come back to this hotel and... More 

Was this review helpful? Yes 1
CarlsonRezidor, Corporate Customer Care at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Thank you for taking the time to share your feedback. We are happy to hear your room was clean and cozy and the front desk staff was friendly. We apologize you were dissatisfied with the furniture, maintenance, and food at the hotel. We take the time to listen to your constructive comments so we can continually improve our services. We... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The stay in the radisson heliopolis is wonderful , the quality of the food is good ,staff is pleasant ,clean room with all amenities including tea &coffee .the hotel is very close to the airport everything is Excellent i will come back for sure 💗💖💗💗 :)

Was this review helpful? Yes 1
Alexandria, Egypt
2 reviews
1 of 5 stars Reviewed 1 week ago

This is a horribly managed hotel. I do not recommend it to anyone. The bed sheets are very rough. The ceiling drips water. The service is slow and inefficient. The TV is really poor. Water in the shower changes temperature on its own which makes it uncomfortable.

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Mohamed_Gabr, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Mahmoud , We apologize you were not satisfied with the condition and the service of the hotel facilities during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your mentioned points will be used to consider improvements in the future. Thanks and best regards Harald Buerkle General Manager Radisson Blu Cairo... More 

Cairo, Egypt
1 review
2 of 5 stars Reviewed 1 week ago

+Ve : - Near to Airport - Clean room - near to Cafes where you can find nigh life -Ve : - I paid of r set menu and suddenly they served only one plate on that menu !!, I had to pay extra money to have different options - Even after i got many choices, Food is not good... More 

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CarlsonRezidor, Corporate Customer Care at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Thank you for taking the time to share your feedback. We are happy to hear you appreciated the location of the hotel and the cleanliness of your room. We apologize you were dissatisfied with your stay. We are sorry you were disappointed with the food and the staff service at the hotel. We take the time to listen to your... More 

Naas, Ireland
Level Contributor
268 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Radisson Blu after a week of hell in substandard conditions on the Suez Canal, so it felt like the best hotel on Earth. It is a fairly average Radisson Blu, clean, with all modern facilities, good breakfast, a selection of restaurant. We had dinner in the Italian restaurant and it was hit and miss, some dishes... More 

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Riyadh, Saudi Arabia
1 review
5 of 5 stars Reviewed 1 week ago

Avery beautiful and elegant hotel with wide range of services and facilities,the location was perfect,staff every where very polite and willing to serve you, the room is spacious and clean comfortable,good food ,they have guard dogs and security checks all cars ,general is a great place to stay with family, thanks for every one at Radisson,

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1 review
5 of 5 stars Reviewed 1 week ago

This hotel is more than wonderful ,every thing was great start by reception ,the cleanings of the hotel area and the room , free wifi as well food and serves with dining options in door or out door are available , I do recommend this hotel if you are locking for hotel quite near to the airport with excellent serves

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1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights during august , Excellent Staff ( checked in within less than 5 min) , we enjoyed the pool , the food . the room , Spotless clean , Neat and housekeeping do a good job every day, well air conditioned, wifi is good .I must say it is always a pleasure to stay at this... More 

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Jeddah, Saudi Arabia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Dear oh dear, I know I'm going to sound like the usual complaining customer here but can't let the awfulness of this place slide as its starting to stress me out. Here goes anyway.....The reception service on arrival was very very very slow, the staff that could have manned the empty desks decided to just stand around idle while several... More 

Was this review helpful? Yes 1
haraldbuerkle, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued Guest, First of all I would like to seize this opportunity for taking the time to write about your latest stay with us. In mean time we apologize that you were not satisfied with the level of service during your stay. We appreciate you sharing your experience, your comments & your suggestion will be used to consider improvement... More 

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