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Radisson Blu Hotel, Cairo Heliopolis

5.0 of 5 Abdel Hamid Badawi Street Extension | Heliopolis Area, Cairo 11787, Egypt
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Certificate of Excellence 2014
Radisson Blu Hotel, Cairo Heliopolis
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Radisson Blu Hotel, Cairo Heliopolis
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442 reviews from our community

Traveler rating
    180
    147
    65
    28
    22
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65
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221
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
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  • Italian first
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English first
  • All months
    (442)
  • Mar-May only
    (110)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (155)
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    (98)
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Pretoria
1 review
4 of 5 stars Reviewed 6 days ago NEW

i enjoyed every minute go my stay. This is my last evening in Cairo and only wish I could stay longer. Friendly and professional staff. Great bed and pillows. My back really appreciated this. Only one concern and that is the water pressure in shower is very low. I reported it and someone came to look at it. Apparently it... More

Was this review helpful? Yes
Shaza A, Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued guest, Thank you for sharing your experience in regards to your stay at Radisson Blu Hotel Cairo Heliopolis. We are delighted to know that your stay was enjoyable and that you were pleased with the level of service offered by our staff. Our very best regards from Cairo from the entire team of Radisson Blu and we do... More

cairo
1 review
5 of 5 stars Reviewed 1 week ago

Dear Radisson blu ,I've stayed at the hotel from a week ago on standard room , at the reception a met nice provided smooth check in and check out also the room attendant was so clever and make my room clean and tidy , really i enjoyed my stay there it was for a little night but i promise i... More

Was this review helpful? Yes
Shaza A, Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued guest, Thank you for sharing your experience in regards to your stay at Radisson Blu Hotel Cairo Heliopolis. We are delighted to know that your stay was enjoyable and that you were pleased with the level of service offered by our staff. Our very best regards from Cairo from the entire team of Radisson Blu and we do... More

Cairo, Al Qahirah, Egypt
1 review
5 of 5 stars Reviewed 1 week ago

As I was I newly married and I wanted to have a quite place near to the airport, a friend of mine had suggested Radissonblu heliopolis and it was amazing start for my wedding journey. The hotel was nice, good location and friendly professional staff made my short time stay amazing lasting memory. Thanks for Mostafa from the reception and... More

Was this review helpful? Yes
Shaza A, Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued Guest, Thank you for sharing your experience in regards to your stay at Radisson Blu Hotel Cairo Heliopolis. We are delighted to know that your stay was enjoyable and that you were pleased with the level of service offered by our staff. Our very best regards from Cairo from the entire team of Radisson Blu and we do... More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

It was the first time for me in Egypt, and I booked this hotel through online booking, when I reached to the hotel, the whole team was supportive, helpful and active with a lovely smile and attitude, specially Michelle, he make my stay in much more comfortable.. Thank you Radisson Blu.

Was this review helpful? Yes
Shaza A, Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued Guest , Thank you for your feedback & for taking the time to write about your experience. We delighted to read that you enjoyed your stay. We look forward to welcome you again in the near future. Warm regards from Cairo. Sincerely, Harald Buerkle General Manager More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed there for one night and every thing was encuraging to always come back .friendly staff .fast check in .welcome drink Special thank to the reception Ghada she was v.nice and helpful . The room was clan and organized. i will recommend this hotel to all my freinds

Was this review helpful? Yes
Shaza A, Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued, Greetings from the Radisson Blu Hotel, Cairo Heliopolis. I would like to extend my sincere appreciation for your very positive Comments posted in the survey towards the Radisson Blu staff & service. we appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Radisson... More

paris
2 reviews
1 of 5 stars Reviewed 2 weeks ago

i usually expect from business hotels the following: - clean and quiet room - decent internet connexion If on top of that the staff is friendly, i get good food, large nice room, then it is good. It is not quiet at all: you have the option of the rooms on the highway, with no isolation, which is like sleeping... More

Was this review helpful? Yes
Shaza A, Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued guest, Greetings from Radisson Blu Hotel Cairo Heliopolis. First of all I would like to seize this opportunity for taking the time to write about your latest stay with us. In mean time we apologize that you were not satisfied with the condition of the hotel during your stay. We appreciate you sharing your experience, your comments &... More

Cairo, Egypt
1 review
5 of 5 stars Reviewed 2 weeks ago

Very helpful and polite staff. Mohamed Addwlall and Michael Hannq were present to assist and to make my stay more comfortable. I appreciated very much their eagernes to help and to assure that they have provided me with anything I needed.

Was this review helpful? Yes
Shaza A, Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued guest, Thank you for sharing your experience in regards to your stay at Radisson Blu Hotel Cairo Heliopolis. We are delighted to know that your stay was enjoyable and that you were pleased with the level of service offered by our staff. Our very best regards from Cairo from the entire team of Radisson Blu and we do... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

I checked in on a corporate account and we usually get vip experience both receptionists were incredibly rude and i later found out one of them was the duty manager In the middle of my stay they banged on my door at 12 am terorising me and trying to open my door (thank god it was locked) saying i hv... More

Was this review helpful? Yes 1
Shaza A, Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. We take pride in our ``YES I CAN “culture & do apologies that you didn’t receive this level of service. We take the time to listen to your constructive comments, so we can continually improve ore service. Again we apologies for the concerns you have about your... More

Grosse Pointe Farms, Michigan
Top Contributor
138 reviews 138 reviews
40 hotel reviews
477 helpful votes 477 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Two days here was enough- Issues: 1. Hotel is worn out & old. Needs an update. 2. Staff seem poorly trained with limited English speaking skills. Communication difficult. Yes, I know English is not the lative language of Egypt, but I expected a little better at an AMERICAN owned international business hotel. 3. Staff seemed to have a bit of... More

Was this review helpful? Yes 1
Shaza A, Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued Guest , Greetings from the Radisson Blu Hotel, Cairo Heliopolis. I would like to extend my sincere appreciation for your very positive Comments posted in the survey towards the Radisson Blu staff & service. We appreciate you taking the time to complete a survey regarding your recent stay with us. In the meantime, please accept my sincere apology... More

Cairo, Egypt
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am a member In DINING PLUS CARD paying about le 800 /year to have some benefits in Radisson Blu in Egypt through some vouchers one of them free night another 2 nights with the price of one night when I wanted to have them together they refused mentioning you can not use them together why? I don't know ok... More

Was this review helpful? Yes
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Additional Information about Radisson Blu Hotel, Cairo Heliopolis

Address: Abdel Hamid Badawi Street Extension | Heliopolis Area, Cairo 11787, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Radisson Blu Hotel, Cairo Heliopolis 5*
Number of rooms: 427
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Also Known As:
Radisson Blu Hotel, Cairo Heliopolis Hotel Cairo

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