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Radisson Blu Hotel, Cairo Heliopolis

5.0 of 5 Abdel Hamid Badawi Street Extension | Heliopolis Area, Cairo 11787, Egypt
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Certificate of Excellence 2014
Radisson Blu Hotel, Cairo Heliopolis
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Radisson Blu Hotel, Cairo Heliopolis
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477 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

We are very happy with the working of all people especially Mr Michael... He is very good in language and helpful to others..We wish him all the very bset in his future. Excellent staff. Food and Internet is excellent. Weare very thank full to Radisson Blu for this excellent woek. We wish u all very bright future and good luck.

Was this review helpful? Yes
Fort Lauderdale
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Check in took 4o minutes, no record of my RESERVATION. Had to call my Cairo contact for help. Room, No A / C working. Matress , like CONCRETE MINI BAR complete EMPTY, NO WATER AVAILABLE, had to call ROOM SERVICE FOR WATER. LAUNDRY. given at 8 am was not returned by 7 pm, had to call for LAUNDRY. Main Buffet... More 

Was this review helpful? Yes 1
Shaza A, Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued Guest , Greetings from the Radisson Blu Hotel, Cairo Heliopolis. I would like to extend my sincere appreciation for taking the time to write about your recent stay with us. In the meantime, please accept my sincere apology for the inconvenience happened to you during your recent stay assuring that all unfortunate circumstances you experienced were raised with... More 

Hong Kong, China
Senior Contributor
41 reviews 41 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Convenient if you are transiting through Cairo Airport. The room is spacious but the bathtub was not cleaned properly. The gym facility was so so. The breakfast was OK, better than most places I have stayed in Egypt.

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Shaza A, Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued Guest, Greetings From Radisson Blu Hotel Cairo Heliopolis. First of all , I would like to seize this opportunity to thank you for taking the time to write about your latest stay at Radisson Blu Hotel Cairo Heliopolis. I have taken a good note of all your comments and the services provided by the reception staff . I... More 

Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 1 week ago

We stayed in hotel because our flight was cancelled, and we needed to wait for one day. Hotel is close to airport, so that is good thing. When we arrived in our room, first thin we notices was some dirty plate in front of us (seems impossible not to see it). All surfaces were dusty, windows aswell. I don't know... More 

Was this review helpful? Yes
Shaza A, Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued Guest, Greetings from Radisson Blu Hotel Cairo Heliopolis. First of all I would like to seize this opportunity for taking the time to write about your latest stay with us. In mean time we apologize that you were not satisfied with the level of cleanness of the hotel during your stay. We appreciate you sharing your experience, your... More 

Contributor
15 reviews 15 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Radisson Blu because we had an early flight the next morning. The hotel is located right by the airport however it is an hour away (with traffic – which there are always traffic in Cairo) from downtown. The location is great for early morning and safe journey cab or shuttle service to the airport. We did... More 

Was this review helpful? Yes
Shaza A, Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued Guest, Greetings From Radisson Blu Hotel Cairo Heliopolis. First of all , I would like to seize this opportunity to thank you for taking the time to write about your latest stay at Radisson Blu Hotel Cairo Heliopolis. I have taken a good note of all your comments for the in convince you had to go through .... More 

Mumbai, Maharashtra, India
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is very close to airport. Compared to other radisson hotels, this one was a let down. The toilet was leaking in our room. Further the food standard is not unto the mark of international hotels. In the buffet some food items were not named so by mistake we took beef. Food quality average and the desserts were not... More 

Was this review helpful? Yes
Shaza A, Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. We take pride in our ``YES I CAN “culture & do apologies that you didn’t receive this level of service. We take the time to listen to your constructive comments, so we can continually improve ore service. Again we apologies for the concerns you have about your... More 

New Delhi, India
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed here several times all the time i experienced a very good and awesome house keeping and every thing here in the hotel is good. Thanks to Mohamed Sayed he helped me out and many things about this hotel and about this city also. very good and cooperative staff.

Was this review helpful? Yes
Shaza A, Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued Guest, First of all , I would like to thank you very much for your very positive comments about the hotel employees. I'm so pleased to know that you have enjoyed your stay at the hotel and we are most looking forward to welcoming you back again to Radisson Blu Cairo Heliopolis . Best regards from Radisson Blu... More 

Adoor, Kerala, India
1 review
5 of 5 stars Reviewed 2 weeks ago

good evening sir.my name is gopala krishnan satheesh i am coming from india room no is 434 good service for internet and room service and thanks for mohamed sayed he is helper me for everything and m.r tamer mini bar and all staff it's happy and also i am so happy i hope see them again last thanks for radisson... More 

Was this review helpful? Yes
Shaza A, Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued Guest, I would like to thank you indeed for your superb review regarding your recent stay at Radisson Blu Cairo Heliopolis. It is of great delight for me to know that our hospitality has met your satisfaction, which makes us very proud of our property and its quality of service . We are most looking forward to the... More 

Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We left our luggage here for three days while leaving / returning to Cairo for a quick trip to Luxor. SO nice to leave our stuff with a trustworthy hotel and staff! We also arrived with great service—first of all there were women working the hotel desk (FINALLY! We love seeing women present in the Egyptian workforce!) and they upgraded... More 

Was this review helpful? Yes
Shaza A, Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Valued Guest, Greetings from the Radisson Blu Hotel, Cairo Heliopolis. I would like to extend my sincere appreciation for your very positive Comments posted in the survey towards the Radisson Blu staff & service. we appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the... More 

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Additional Information about Radisson Blu Hotel, Cairo Heliopolis

Address: Abdel Hamid Badawi Street Extension | Heliopolis Area, Cairo 11787, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Radisson Blu Hotel, Cairo Heliopolis 5*
Number of rooms: 427
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Also Known As:
Radisson Blu Hotel, Cairo Heliopolis Hotel Cairo
Hotel Style:
#8 Spa Hotel in Cairo
#24 Business Hotel in Cairo
#26 Luxury Hotel in Cairo

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