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All 131 Cairo hotels

Novotel Cairo El Borg

4.0 of 5 Hotel   |   3 Saraya El Gezira street Zamalek, Cairo 11111, Egypt
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Ranked #37 of 131 Hotels in Cairo
A recent review
4 of 5 stars reviewed yesterday
Eimannosho Alexandria, Egypt
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320 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alexandria, Egypt
Contributor
13 reviews 13 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

I loved the hotel's view overlooking the nile, location, facilities, everything. It is very well connected to the metro and all. It was a very relaxing experience. The service is fine not super and not bad. I recommend it. The parking is a bit far from the hotel and not attached to the hotel.

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Porto, Portugal
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was under remodeling last Summer, I hope the work has finished by now, apart from that it is very well placed, near the Museum, 1 minute from the Nile, where you can choose from several restaurants, Tharir Square, only cross the bridge, the view from the top is amazing, you can have a drink or dinner there on... More

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NovotelCairo, Manager at Novotel Cairo El Borg, responded to this review

Dear mariana b I would like to thank you for your precious time taken in posting this review and would like to cordially thank you for your feedback. Looking forward welcoming you soon at Novotel Cairo El Borg. Kind regards, Abdellatif Gebril More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

It is with no doubt the worst hotel I have ever been to! Everything was simply awful. Location is nice but its not worth the hassle. Reception is THE rudest and they can never help you with any request. They cant even call a cab or book a car, you have to use services of the travel agency that is... More

Was this review helpful? Yes 3
NovotelCairo, Manager at Novotel Cairo El Borg, responded to this review

Dear Annacai Thank you for taking the time to write your review on TripAdvisor We have noticed your dissatisfaction for some service standards which were not up to your expectation , Please accept our sincere apology. All your comments have been noted and I assure you that no effort will be saved to make all your next stay most enjoyable.... More

Lisbon, Portugal
Contributor
15 reviews 15 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed with my husband at this hotel for 5 nights in late February. The location is excellent, at the island of Zamalek, a 10'' walk of the center of the city and Egyptian Museum, and 5'' walk of the Opera House. The rooms and facilities we're good, modern and clean. At night it's a bit noisy, because of the... More

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NovotelCairo, Manager at Novotel Cairo El Borg, responded to this review

Dear anavieira03 I would like to thank you for your precious time taken in posting this review and would like to cordially thank you for your feedback. It is wonderful to read that you have been so pleased with the hotel location, cleaning , and you took advantage of the Hotel centralized location close Cairo Museum and opera house. Sorry... More

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is not a five star hotel but you are not paying five star prices. The breakfast buffet was included and it was great. The omelet guys are excellent and they are made with fresh eggs..Holiday Inn Express take note!- The location is fantasitic. The Egyptian Museum is close by , the Opera House is right behind the hotel, Cairo... More

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NovotelCairo, Manager at Novotel Cairo El Borg, responded to this review

Dear Ane E Thank you for taking the time to share your valuable feedback on Tripadvisor, it will assist us in our continuous efforts to maintain and improve the quality level we aim for. Actually Hotel Novotel Cairo El Borg is a four star hotel . We are glad that we were able to meet you expectation and that you... More

UAE
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 12, 2014

The hotel is far from good even though you pay a good price for the room and services. When we checked in, we were greeted by extremely unfriendly staff who made us wait for nearly 30 minutes without as much as smile. There was a lady called Eman Saleh who definitely shouldn't be in the services or hospitality sector. No... More

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NovotelCairo, Manager at Novotel Cairo El Borg, responded to this review

Dear Valued Guest Thank you for taking the time to review Novotel El Borg following your recent stay with us. It is through the feedback of our guests that we can best improve our facilities and services. At Accor hotels all over the world and in our country we make no distinction between nationalities and we strive to provide a... More

Cairo, Egypt
Top Contributor
58 reviews 58 reviews
7 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed August 7, 2014

We decided to go for trip in our own city, and that was the best decision. Novotel Cairo El Borg is a great hotel, bit small but highly recommended. We booked 2 rooms for 2 nights through Booking.com. LOCATION is unique right in front of the famous Tahrir Square & Kasr El Nile Bridge which is the 1st bridge built... More

Was this review helpful? Yes 2
NovotelCairo, Manager at Novotel Cairo El Borg, responded to this review

Dear RFaroukEGY Thank you for taking the time to share your recent experience with us here on TripAdvisor. It is wonderful to read that you have been so pleased with the hotel location, cleaning , quality of service provided by our team , quality of beds & pillows , and our rooms are well furnished I'm also delighted that you... More

Riyadh, Saudi Arabia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 6, 2014 via mobile

I am now in novotel cairo el borg in 3 nights trip and will be leaving tomorrow. In fact i don't want to repeat what's been said in other reviews. However, i will just comment on few points. Overall, it's very good choice to stay in this hotel. It is very clean and well maintained with reasonable rates, in addition... More

Was this review helpful? Yes 4
NovotelCairo, Manager at Novotel Cairo El Borg, responded to this review

Dear mszmlj I highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback as we trust that your valuable input will help us to further enhance the service level. On behalf of Novotel El Borg Team, We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable... More

Cairo, Egypt
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 2, 2014

Nice hotel good service excellent food The personnel and amenities made our stay remarkable ! Just the parking was far away but everything else was perfect I enjoyed the feast there with my family and we had a lot of fun

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
NovotelCairo, Manager at Novotel Cairo El Borg, responded to this review

Dear Mr. Bassem , we appreciate the precious time taken to share your kind feedback on TripAdvisor. We are glad to know that you had a pleasant and remarkable stay at Novotel Cairo El Borg. I have shared your motivating feedback with the team, so that they are aware of their contribution in helping to satisfy you and meet your... More

Bucharest
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 31, 2014

Cairo can be tricky if you are traveling by yourself. Not everything that looks as a shiny promise turns out to be a real thing. So it's great that Novotel El Borg is doing its job with honesty. First of all is very good value for money. It offers one of the best rate from all the hotels in Zamalek,... More

Was this review helpful? Yes 2
NovotelCairo, Manager at Novotel Cairo El Borg, responded to this review

Dear Sir, Thank you for taking the time to write your kind feedback on TripAdvisor. We truly value the opinions of our customers. We are glad that we were able to meet your expectation and that you enjoyed your stay and the location in our hotel. We look forward to welcoming you back again in our hotel. Thank You Abdellatif... More

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Additional Information about Novotel Cairo El Borg

Address: 3 Saraya El Gezira street Zamalek, Cairo 11111, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Cairo El Borg 4*
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Also Known As:
Novotel Cairo El Borg Hotel Cairo

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