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Novotel Cairo El Borg

3 Saraya El Gezira street Zamalek, Cairo 11111, Egypt
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Novotel Cairo El Borg
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Novotel Cairo El Borg
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385 reviews from our community

Traveler rating
    93
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    60
    30
    21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at Novotel El Borg, Cairo last year. Based upon my pleasant experience, I choose to stay at Novotel again this year. From the front desk staff, the rooftop employees and the entire hotel crew, there was nothing but courtesy and professionalism shown to me again. While en route to Cairo, I happened upon fellow American travellers. After shaing... More 

Was this review helpful? Yes 2
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear George S We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with my team , I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed this hotel as per my friends recommended was nice small facilities but every thing there in term of cleaning for me was cleaned and staff of cleaning well and helpful not a lot of amenities in bathroom but it works and will back sooner

Was this review helpful? Yes 1
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Mentos84 We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Friendly and helpful staff ... the food was good ... restaurant in the roof top service was good ... the house keeping was good and friendly also I enjoyed the nile view from the roof top . I will come again

Was this review helpful? Yes 1
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear manoselan Thank you for posting on TripAdvisor following your last stay with us , It is always a pleasure to read such as positive comments regarding our guests ' experience. We appreciate your kind remarks on our location , services and staff the entire team of Novotel Cairo El Borg strives to provide excellent service and there is no... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After hearing about the miserable situation of novotel airport in cairo, i went to cairo on duty trip and my accommodation was arranged at novotel el borg. I was surprised in a good way, great value for money. Breakfast was really better than expected for a 4-star hotel. My room was overlooking to the nile and it was a great... More 

Was this review helpful? Yes 2
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Hamza M We appreciate the precious time taken to share your kind feedback on TripAdvisor. We are glad to know that you had a pleasant and remarkable stay at Novotel Cairo El Borg. I have shared your motivating feedback with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.... More 

Columbia, South Carolina
Top Contributor
51 reviews 51 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The first impression was the security at the front door, which required bags to be passed through an x-ray machine, and guests to pass through a metal detector. This requirement was never compromised and required for all guests upon entrance or reentry, without exception. The elevators were controlled by the room key. I had a fare dispute with a taxi... More 

Was this review helpful? Yes 1
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear vannie0525 I would like to thank you for your precious time taken in posting your detailed review on tripadvisor. on behalf of Novotel Cairo El Borg team we do promise to continue ensuring our guest's security and satisfaction with a pleasant memorable stay. we look forward to welcome you again at Novotel Cairo El Borg. Thank You Abdellatif Gebril More 

Nagpur, Maharashtra, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good hotel to stay, near tahrir square. If you stand facing the hotel then a 100 mtr walk to your right will have a daily needs kind of counter where you can buy water and other stuff, my advice beware of the gentleman in the gift shop just outside the hotel, he will lure you into his shop and try... More 

Was this review helpful? Yes 1
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear ankurkh We appreciate the precious time taken to share your kind feedback on TripAdvisor. We are glad to know that you had a pleasant and remarkable stay at Novotel Cairo El Borg. I have shared your motivating feedback with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed in the hotel for 5 nights during my last business trip in cairo rooms clean and staff were helpful ; breakfast well with good varieties and bakery selection small Gym but all needed machine are there view was amazing . Thanks for the hotel team .

Was this review helpful? Yes 1
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Marialmbarcelona Thank you for posting on TripAdvisor following your last stay with us , It is always a pleasure to read such as positive comments regarding our guests ' experience. We appreciate your kind remarks on our location , services and staff the entire team of Novotel Cairo El Borg strives to provide excellent service and there is no... More 

Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2015

I was at novotel el borg March 2015 the hotel near from every thing in cairo , clean and comfort room we enjoyed the tasty food at the roof top restaurant " don't miss the place " friendly staff and smiley I will back again in august

Was this review helpful? Yes 1
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear SAMabu Thank you for posting on TripAdvisor following your last stay with us , It is always a pleasure to read such as positive comments regarding our guests ' experience. We appreciate your kind remarks on our room , staff , roof top restaurant and location the entire team of Novotel Cairo El Borg strives to provide excellent service... More 

China
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2015

Cuz of early flight, arrived hotel at 7am. Staff tried to sort out one room to get cleaned up so that we can fresh up. Very helpful and friendly. Aside of Nile River, fantastic views, a few minutes to the "must-go" spots, pretty convenient. Staff speak very good English, which isn't easy to find here. We even called back the... More 

Was this review helpful? Yes 1
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Yang H Thank you for posting on TripAdvisor following your last stay with us , It is always a pleasure to read such as positive comments regarding our guests ' experience. We appreciate your kind remarks on our location , services and staffthe entire team of Novotel Cairo El Borg strives to provide excellent service and there is no... More 

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