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Fairmont Heliopolis

#26 of 133 Hotels in Cairo
Certificate of Excellence
Al Uruba, Heliopolis, Cairo 2466, Egypt
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Best prices for: 1 room 1 guest
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Fairmont Heliopolis
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Fairmont Heliopolis
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385 reviews from our community

Traveler rating
    142
    137
    61
    24
    21
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41
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175
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
  • All months
    (385)
  • Mar-May only
    (85)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (110)
  • Dec-Feb only
    (96)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

hotel very near the airport,10minutes with standard traffic.Perfect if you have business on the Helliopolis area on the contrary to much time for traffic to go in different directions. Rooms pretty big but low maintained,low temperature on ,wi-fi not perfectly working I suggest to stay on the new area.4 restaurants available

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Amman, Jordan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Although my stay was for one night only on a short business trip but I could easily sense the genuine friendliness and helpfulness of the staff who willingly and comfortably offer their assistance whenever needed. It is a typical fully equipped five star hotel that is very close to the airport, so it will be ideal if you are in... More 

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Madrid, Spain
Top Contributor
60 reviews 60 reviews
15 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 1 week ago

Could be a Hyatt, or a Hilton, or a Western or a whatever. Very functional. NICE service, can't deny that indeed, but for *me* it had some gaps: Really POOR lighting in the rooms (they go overboard with the modern minimalist look), and no possibility to warm up the room, only cold air conditioning available, to the extent that we... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

I chose this chain as I had heard of its premiere service and attention to detail. Although I often stay at other elite hotel chains I decided to give them a go - fairmont have no properties in Australia. Their service was definitely well intentioned but service quality and attention to detail were a clear shortcoming.

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Port Said
1 review
2 of 5 stars Reviewed 2 weeks ago

Will Never Stay At This Hotel Because They Didn't How To Assist FBC Members As Well And They Are Using A Very Dead Slow Motion While Assist The Guest, So Its Better To Stay In Fairmont Tower Who Have Very Good Crew

Review collected in partnership with Fairmont Hotels & Resorts

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Rabat, Morocco
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I stayed in the newer Fairmont Towers portion of the hotel. Booked a Signature Room with access to the Presidents Lounge. The room was large with an nice bathroom and comfortable bed. The view was a little disappointing as it overlooked the atrium of the hotel instead of outside. Plenty of restaurants but the quality is mediocre for the price.... More 

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Minia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Really feeling as a president that is why they made Fairmont president Club, it will be a memorable stay you will never forget and you will feel very comfortable more than your at home feeling, enjoy .

Review collected in partnership with Fairmont Hotels & Resorts

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Frankfurt, Germany
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Rooms are ok for such kind of hotels but there are better ones in the same price category in Heliopolis, e.g. Renaissance, JW Marriott, Concorde El Salam. The have 14 restaurants to choose from and they are all of good quality except the Lebanese. Service is usually very good, sometimes it takes a moment until you get attention from the... More 

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Dubai, United Arab Emirates
2 reviews
1 of 5 stars Reviewed 4 weeks ago

I advise all of you to not go to this hotel!! especially ladies ... i was there and i found their security and police men in middle of lobby shouting and dealing in very bad way with some lady there! i was leaving and i just stand beside the front desk to watch what is going on then i found... More 

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Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Price was a little higher than it should be but that is due to the location, convenient to airport and worth the price if staying for more than 1 to 2 nights. Not too far to have tour to Giza pyramids Or downtown. and definately better overall hotel than the intercontinental.

Review collected in partnership with Fairmont Hotels & Resorts

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