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Fairmont Heliopolis

#28 of 134 Hotels in Cairo
Certificate of Excellence
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Al Uruba, Heliopolis, Cairo 2466, Egypt
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Fairmont Heliopolis
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426 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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  • All months
    (426)
  • Mar-May only
    (112)
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    (108)
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    (110)
  • Dec-Feb only
    (96)
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Irene
1 review
4 of 5 stars Reviewed 5 days ago NEW

Well located for the business traveler, and offering great value for the the traveling family, this hotel and staff are geared to offer great service. The location close to the Cairo airport - but somehow without the airplane noise make Fairmont a future choice - to rest between meetings or to work in their well sized rooms with great facilities.

Review collected in partnership with Fairmont Hotels & Resorts

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Minia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

every thing was good, yes sure u will feel at home, believe me you will never forget this experience, i recommend to stay in any Fairmont Hotel all over the world, they know well how to make you feel as a president and that is why i am a member of (Fairmont President Club) ;).

Review collected in partnership with Fairmont Hotels & Resorts

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Arlington, Virginia
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has many advantages: it is very close to the airport thus you don't suffer through the notorious Cairo traffic. It has lots of outdoor space, including several pools, a big gym and tennis courts. The rooms don't all have nice views but they are spacious, come with complimentary water, and coffee/tea machine. Double windows to block the street... More 

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Cairo
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent stay with no worriesThe Staff very kind. In the bathroom all set you need. othings yAllotheare thingsyoupresent. On the first coming in the room you are already greet personally on the tv screen and inducted with all information about hotel and surroundings.

Review collected in partnership with Fairmont Hotels & Resorts

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London, United Kingdom
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good business hotel, superb service from the pick-up at the airport all the way into the room. I have stayed during the first day of Ramadan and I can assure all that it was not felt at all at the service level, quality of attendance or the quality of the food. The hotel is not new, and no doubt can... More 

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FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Thank you so much for your kind review, we are delighted to learn that you a great stay and that you found our quality of service superb. We are looking forward to welcoming you back again and thank you for choosing Fairmont Heliopolis & Towers. Kinds Regards, The Fairmont Team More 

Cairo, Egypt
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff is nice but not well trained and not classy Beds are too small and not very comfy For Egyptians – the rooms toilets has no “shatafa” (water hose) which is something I cannot understand !!!!!!! FOOD IS REALLY REMARKABLY OVER PRICED AND BAD. I HAD A BAD SCALOPE (UNLIKELY TO FIND BAD SCALOPES ANYWHERE) FOR 200EGP AND PASTA... More 

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FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Thank you so much for your above review. Kindly note that we do offer a separate independent water-hose in all bathrooms, and that all our prices are aligned with all 5-star hotels in Cairo. We also offer a lower-priced fast-food style restaurant – Marilyn; for your convenience. We regret any inconveniences that have happened to you during your stay. Kind... More 

Qena, Qina, Egypt
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Excellent Furniture , professional team (esp. Hassan at the front desk) , location is near Cairo airport , shopping areas like city stars even 6 october malls around 1 hour and 15 min exactly , You must try Marline restaurant over all exceed expectations

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FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Thank you so much for your kind review. We are so happy to know that your stay exceeded your expectations, and that you liked our staff and enjoyed dining in Marilyn; our fast-food style restaurant. We look forward to welcoming you back again very soon. Kind Regards, The Fairmont Team More 

Dubai
1 review
5 of 5 stars Reviewed June 24, 2015

your kind assistance and services is highly appreciated and highly recomeneded all staff traeting all guests as VIP --all services is monitored by supervisors the staff keeps looking after guest satisfactory and convinience

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Thank you so much for your above review. We are so happy to know that you had a pleasant stay and that you liked our staff and services. We are looking forward to welcoming you back again and thank you for choosing Fairmont Heliopolis & Towers. Kinds Regards, The Fairmont Team More 

Calgary, Canada
2 reviews
5 of 5 stars Reviewed June 4, 2015

Awesome stay, great people and very nice place. Many choices of restaraunts to choose from. Breakfast buffet was great. Will definitely stay again on one of my ongoing journeys to Egypt. The apples and oranges out for the guest were amazing as well

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Thank you so much for your above review. We are so happy to learn that you had an awesome stay and that you liked our staff and property. We are delighted to know that you enjoyed our diverse cuisines options and that you as well found our apples and oranges amazing. We look forward to welcoming you back in your... More 

Biot, France
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 2, 2015

This hotel is perfect for business trip. Nice and quite rooms, jacuzzi steam and sauna to relax, 4 pools and a sport center well equipped. So if you have a few free time in your business trip even half an hour enjoy these services. Breakfast is also generous.

Was this review helpful? Yes
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Thank you so much for your above review, we are so glad to learn that you had a great stay and that you liked our rooms, services, amenities and generous breakfast. We are looking forward to welcoming you back again and thank you for choosing Fairmont Heliopolis & Towers. Kinds Regards, The Fairmont Team More 

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