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Fairmont Heliopolis

5.0 of 5 Al Uruba, Heliopolis, Cairo 2466, Egypt
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Certificate of Excellence 2014
Fairmont Heliopolis
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Fairmont Heliopolis
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365 reviews from our community

Traveler rating
    135
    132
    57
    21
    20
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38
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164
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (365)
  • Mar-May only
    (78)
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    (94)
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    (110)
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egypt
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

average hotel......great entrance but usual rooms......good breakfast but no open buffet for lunch or dinner......amazing pools but not heated. the prices of the hotel is comparable to the best hotels in Cairo despite being less luxurious than them. the location is great and nearby restaurants may be of better quality and less cost than the hotel ones

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Lebanon
2 reviews
1 of 5 stars Reviewed 1 week ago

Worst hotel ever, not really clean. they gave us a room without mini bar and no access to phone calls lighting in room is awful. Doesn't woth the 5 stars, the pool is so small. I don't recomend it at all.

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Canberra
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always stay at the Fairmont when visiting Cairo. I have stayed here many times and I always feel welcomed. The service, professionalism and commitment of all the staff is excellent. I have always been treated as a special guest and I would not stay any where else. The beds and pillows are best!!!!! See you next time

Was this review helpful? Yes 1
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Thank you so much for your above review. We are delighted to know that you had a pleasant stay and that you always feel welcomed in our property. We are also so glad to learn that you like our amenities, facilities and staff. At Fairmont Heliopolis & Towers, we always aim to turn our guests’ moments into memories. We look... More 

Nairobi
1 review
5 of 5 stars Reviewed 3 weeks ago

The Fairmont Heliopolis is the best hotel in Cairo. The upkeep, cleanliness, decor and food options are outstanding. The internet works great in rooms and the beds are super comfortable. I was with my family and they gave us interconnecting rooms. Really warm staff and excellent service. Recommended to all discerning travellers.

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Fairmont Heliopolis & Towers would like to thank you so much for your above review. We are so happy to learn that you have enjoyed your stay and that you liked our staff, services and diverse cuisine. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo... More 

Antalya Province, Turkey
1 review
5 of 5 stars Reviewed 3 weeks ago

I will stay in January in this hotel without any hesitation. I never stay another hotel when I in Cairo.Easy to reach to airport,excellent,top quality and.etc.. Also will advise to all my friends.Thans again.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Thank you so much for your above review. We are delighted to know that you always have a pleasant stay and that our premises feels like a second home to you. At Fairmont Heliopolis & Towers, we always aim to turn our guests’ moments into memories. We look forward to welcoming you back very soon. Stay connected with us via... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Myself and my family had flown back from Sharm to Cairo on a short business trip. I always felt at home when I stayed at this lively hotel. There was an issue with the room and our reservation but it was instantly resolved and managed. Mr Michael Reda and Mr Wael made us feel really welcome and couldn't do enough... More 

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FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

On behalf of Fairmont Heliopolis & Towers, I would like to thank you so much for your above kind review. We are so glad to learn that you had a pleasant stay and that our premises feels like home to you. We are also delighted to know that you had a wonderful dining experience at Al Dabké; our authentic Lebanese... More 

Essex, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Very good hotel with good facilities and helpful staff. Food and beverage are outstanding. Rooms are clean and have modern furnitures very good facilities. All hotel staff are very approachable and pleasant.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Thank you so much for your above review. We are so happy to know that you enjoyed our services, facilities and amenities. We are also glad to know that you liked our staff and diverse cuisines. We look forward to welcoming you back very soon at Fairmont Heliopolis & Towers. Stay connected with us via our Facebook Fan Page: Fairmont... More 

Cairo, Egypt
Top Contributor
95 reviews 95 reviews
41 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a congress organized there and the room was booked through corporate booking. Room was in the "old" section of the hotel, so this description is for that room. In general, it was shabby, a bit outdated, air was stagnant and little smelly probably by smoking and lack of fresh air. Room had no view except the cement of... More 

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FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Thank you so much for your above review. We are glad to know that you enjoyed your stay. Regarding your concern about the room view, kindly note that we do offer full pool and garden view upon request. Also regarding your comment about the sides of the Salmon sandwich, please note that we offer sides based on guests’ request; among... More 

Dubai
1 review
4 of 5 stars Reviewed 4 weeks ago

I recommend Fairmont Heliopolis, the staff there are very friendly and helpful and sure can make a guest feel welcomed. The room facilities are excellent as well with everything I needed available, it is a very nice hotel to stay in.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Fairmont Heliopolis & Towers would like to thank you so much for your above review. We are so happy to learn that you have enjoyed your stay and that you liked our staff, services and room facilities. We are also delighted to know that you felt welcomed at our premises. We look forward to welcoming you back very soon. Stay... More 

Cairo, Egypt
1 review
5 of 5 stars Reviewed 4 weeks ago

Nice Place Nice Accommodation Nice Place Nice Accommodation Nice Place Nice Accommodation Nice Place Nice Accommodation Nice Place Nice Accommodation Nice Place Nice Accommodation Nice Place Nice Accommodation

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Fairmont Heliopolis & Towers would like to thank you so much for your above review. We are so happy to learn that you have enjoyed your stay. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis! Warm Regards, The Fairmont Team More 

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Additional Information about Fairmont Heliopolis

Address: Al Uruba, Heliopolis, Cairo 2466, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Fairmont Heliopolis 5*
Number of rooms: 588
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Also Known As:
Fairmont Heliopolis Hotel Cairo
Fairmont Hotel Heliopolis
Fairmont Hotel Cairo
Cairo Fairmont
Hotel Style:
#13 Business Hotel in Cairo
#19 Luxury Hotel in Cairo

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