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Fairmont Heliopolis

#27 of 135 Hotels in Cairo
Certificate of Excellence
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Al Uruba, Heliopolis, Cairo 2466, Egypt
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Fairmont Heliopolis
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443 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Athens, Greece
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Wedding place music until morning,animals running and shouting in the hotel corridors ,bad food ,useful ,on duty manager Probably with no training at all , but with good connections to become a manager because he was less than 30 Please avoid by all means It's a circus

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Cologne
1 review
5 of 5 stars Reviewed 3 days ago NEW

I recommend this hotel, due to its location and service, it is not in an area where most hotels are located, which keeps you away from traffic Food is pretty good, and hotel services such as dry cleaning work very well and fast, despite the fact that in both rooms was no laundry service form Staff is just as good... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Great hotel with fantastic choice of cuisines and truly authentic cuisines. Best services and helpful staff. But pricy but u can't help if u need this kind of service and support in Cairo. Most impressive decor... Very impressive gym and pool. Very near for airport so u can avoid the high traffic roads of Cairo. I would love to come... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Labin, Croatia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Stayed in Fairmont Heliopolis on several occasions and never ever was I disappointed. Rooms clean and tidy, service is superb. Their selection of restaurants is fantastic. Pools and gardens are immaculate. Only one thing I can complain about was the view from my room, as it was overlooking service area - not as neat and tidy as the rest of... More 

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Nl
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

I feel at home im called by name in a nice way treated like a friend in a genuine way. If i need someting its arranged. Always treated on a smile and a warm welcome. Apart from the internet that keeps on cutting off on mobile and pc my place in Cairo. Super safe and clean.

Review collected in partnership with Fairmont Hotels & Resorts

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Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

I have stayed in this hotel 2 times and I never regret staying in it. The room is super clean, the showers are great, bed and pillows are very comfortable hallway is spotless and very modern hotel. Breakfast is so good and very varied.. I just love staying in this hotel... Yes its a bit far from the city but... More 

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Dubai, United Arab Emirates
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 1 week ago

Terrible staff and senior management. Keep loads of cash on hand (even around the pool area) as you may be denied credit card usage. In my experience, this is by far the worst Fairmont. It is beyond repair, tread with caution if you have to stay in this dreadful thought of a hotel. I cannot find the right wording to... More 

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Alexandria, Egypt
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

good service clean room,i loved the room with all its details,very cosy. very close to the airport,perfect for transits the breakfast is good fantastic restaurants specially entercote huge lobby very nice atmosphere all over the hotel

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1 review
5 of 5 stars Reviewed 2 weeks ago

The Fairmont Heliopolis is a very nice Hotel. I always feel like home when I stay here. Very friendly staff and fantastic restaurants.The pool area with two pools is perfect to relax after a business day. The rooms are equiped with fantastic beds.

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Hawally
1 review
4 of 5 stars Reviewed 2 weeks ago

Relatively very good compared to others in cairo Its big hotel, clean, good quality bathroom products, towels and bed sheets. Room service is not encouraging after 2 am as the room service staff will sound lazy and unwilling to serve.

Review collected in partnership with Fairmont Hotels & Resorts

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