We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairmont Heliopolis

#28 of 134 Hotels in Cairo
Certificate of Excellence
Hotel website
Hotel packages
Al Uruba, Heliopolis, Cairo 2466, Egypt
Special Offer
50% Off the Second Room
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Fairmont Heliopolis
Professional photos View all
Browse nearby
Fairmont Heliopolis
Add Photo Write a Review

417 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    155
    146
    67
    25
    24
See reviews for
47
63
35
195
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (417)
  • Mar-May only
    (112)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (110)
  • Dec-Feb only
    (96)
All months
Cairo, Egypt
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The staff is nice but not well trained and not classy Beds are too small and not very comfy For Egyptians – the rooms toilets has no “shatafa” (water hose) which is something I cannot understand !!!!!!! FOOD IS REALLY REMARKABLY OVER PRICED AND BAD. I HAD A BAD SCALOPE (UNLIKELY TO FIND BAD SCALOPES ANYWHERE) FOR 200EGP AND PASTA... More 

Was this review helpful? Yes
Qena, Qina, Egypt
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Excellent Furniture , professional team (esp. Hassan at the front desk) , location is near Cairo airport , shopping areas like city stars even 6 october malls around 1 hour and 15 min exactly , You must try Marline restaurant over all exceed expectations

Was this review helpful? Yes
Dubai
1 review
5 of 5 stars Reviewed 1 week ago

your kind assistance and services is highly appreciated and highly recomeneded all staff traeting all guests as VIP --all services is monitored by supervisors the staff keeps looking after guest satisfactory and convinience

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Calgary, Canada
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Awesome stay, great people and very nice place. Many choices of restaraunts to choose from. Breakfast buffet was great. Will definitely stay again on one of my ongoing journeys to Egypt. The apples and oranges out for the guest were amazing as well

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Thank you so much for your above review. We are so happy to learn that you had an awesome stay and that you liked our staff and property. We are delighted to know that you enjoyed our diverse cuisines options and that you as well found our apples and oranges amazing. We look forward to welcoming you back in your... More 

Biot, France
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is perfect for business trip. Nice and quite rooms, jacuzzi steam and sauna to relax, 4 pools and a sport center well equipped. So if you have a few free time in your business trip even half an hour enjoy these services. Breakfast is also generous.

Was this review helpful? Yes
Morpeth
1 review
1 of 5 stars Reviewed 4 weeks ago

The quality of English spoken by the staff is poor. The staff were trying to hard to be helpful to the point of harassment. Overall experience, was memorable only in the sense that it was terrible. If it's a family holiday or just sightseeing you want. I would strongly recommend choosing a different hotel

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Alkhobar
1 review
4 of 5 stars Reviewed May 21, 2015

it was a great experience in this hotel only the breakfast was not much variety otherwise the cleaning ,safety and activity was good maybe the location is not much near for some malls or river but it is good choice

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 8, 2015

Very bad accommodation and services.careless.bad welcoming.aggressive receptionist.room service very poor.poor healthy club.bad bathroom.l have accommodation here for two nights ago and there was no water in the toilet inspite of telling reception but there was delayed response and after sending house keeping,water was cuted again.

Was this review helpful? Yes 1
Abu Dhabi, United Arab Emirates
Level Contributor
130 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed May 7, 2015

i got the suite at the heliopolis tower and i really enjoyed my stay and the very welcoming staff. The suite was 75m with only one shower in it and two bathrooms, usually suites have a bathtub and a shower. The provided in the room complimentary fruit basket, oriental sweets, water, coffee & tea and a cake "they thought i... More 

Was this review helpful? Yes
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Thank you so much for your above review. We are so happy to know that you’ve enjoyed your stay and that you had a very good massage experience. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis! Kind Regards, The Fairmont Team More 

Dubai
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 7, 2015

Very friendly staff, anyone would enjoy there stay there with the family or even just for business, very close to several leisure areas and the airport, also excellent facilities, had a great time there.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Thank you so much for your above review. We are delighted to know that you had a wonderful stay and that you had a great time with your family. We would love to welcome you back soon at Fairmont Heliopolis & Towers. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis! Kind... More 

Questions? Get answers from hotel staff and past guests. Ask a question

165 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (113)
Viewed
Pool/beach area (9)
Viewed
Bathroom (10)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (23)
Viewed
Dining (3)
Viewed
View from room (3)
Viewed
Other (44)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Dining (17)
Viewed
Room/suite (10)
Viewed
Business center/function rooms (4)
Viewed
Hotel & grounds (10)
Viewed
Pool/beach area (2)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay