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Fairmont Heliopolis

#24 of 133 Hotels in Cairo
Certificate of Excellence
5.0 of 5
Al Uruba, Heliopolis, Cairo 2466, Egypt
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Fairmont Heliopolis
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Fairmont Heliopolis
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397 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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  • Turkish first
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Riyadh
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel is very clean and great lobby area. Rooms are clean and services are very good. It was a good experience staying at this hotel. The only problem is that they are charging guests for car parking

Review collected in partnership with Fairmont Hotels & Resorts

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New Jersey
Top Contributor
159 reviews 159 reviews
19 hotel reviews
321 helpful votes 321 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We only spend a night there but the service was outstanding. When we checked in, we were all offered Karkade drinks (which we are now hooked on). We were then directed to our rooms and our luggage soon followed. We called room service for an extra bed and they were prompt and courteous with their service. The next morning the... More 

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Vyronas
1 review
4 of 5 stars Reviewed 3 days ago NEW

A very nice hotel to stay in Cairo. Good cleanliness and many places to spend your free time. Provides a nice local atmosphere. Exeptional variety of restaurants with exellent cuisine. The room's space is acceptable and look ok.

Review collected in partnership with Fairmont Hotels & Resorts

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Kalisz, Poland
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Knowing hotel is 5* rated I stayed there for business for the 3 days. Everything is great around, I recon there's something like 10 restaurants on bottom floor, you cannot wait for longer than 30seconds in front of reception without being noticed, great service. Then you go to the room and the great experience is finished. You obviously need to... More 

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Scotland, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Comfortable well equipped rooms with decent and broad selection of restaurants. Attentive staff, efficient check in-out process. Decent rates too. Good internet. Overall the best hotel in the area and well suited to business travel.

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Oxfordshire, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have been to this hotel three times for work. It's a great business hotel, especially if you are a woman travelling alone. The staff are very friendly, but not over-friendly, and they remember you when you come back. I am particularly impressed by all the staff in the breakfast room, and also by those in the Fuse bar. If... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

its a very good hotel. they have varieties of food option Mexican, Italian, Indian, Asian etc. so you dont sleep starving :). they have the old and new building both are equally good and accessible inside the hotel. the common area between the hotel is very good. Rooms and the staff are good. you should take a Pool view room.... More 

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FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Thank you so much for your above review. We are so glad to know that you have you had a pleasant stay at Fairmont Heliopolis & Towers. We are also so glad to learn that you liked our rooms, facilities and services. We are also delighted to know that you liked our staff and quality of service. We hope you... More 

Algiers, Algeria
1 review
5 of 5 stars Reviewed 2 weeks ago

everything was great, recommended hotel, not in the city center but many activities and shopping malls around and many restaurants in the hotel that you will not even need to go out. darts pub is a good night spot .

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Thank you so much for your above review. We are so happy to know that you had a pleasant stay and that you liked our property and services. Kindly note that for your convenience, we offer a complimentary shuttle bus to Cairo’s attractions in downtown. We look forward to welcoming you back very soon. Stay connected with us via our... More 

Newark, Delaware
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

During our recent two week trip to Egypt arranged by Memphis Tours, we stayed in the Fairmont Heliopolis near the Cairo international airport. We flew from Abu Simbel to Cairo where we stayed for two days at the Fairmont Heliopolis, a modern luxury hotel located about five minutes from the international airport. We had an early morning flight out of... More 

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FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Thank you so much for your above review. We are so glad to know that you have you had a pleasant stay at Fairmont Heliopolis & Towers. We are also so glad to learn that you liked our rooms, facilities and services. We are also delighted to know that you liked our staff and quality of service. At Fairmont Heliopolis... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

hotel very near the airport,10minutes with standard traffic.Perfect if you have business on the Helliopolis area on the contrary to much time for traffic to go in different directions. Rooms pretty big but low maintained,low temperature on ,wi-fi not perfectly working I suggest to stay on the new area.4 restaurants available

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FairmontTowers, Manager at Fairmont Heliopolis, responded to this review

Thank you so much for your above review. We are so glad to know that you had a pleasant stay. Kindly note that we have more than 17 authentic restaurants offering diverse cuisines. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis! Kind... More 

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