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Staybridge Suites Cairo-Citystars

#18 of 138 Hotels in Cairo
Certificate of Excellence
4.0 of 5
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Emtedad Makram Obeid Street, Cairo 11737, Egypt
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Staybridge Suites Cairo-Citystars
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125 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I travelled to Cairo and we booked a 3 bedroom suite. It was just the way we expected it to be, 3 clean bedrooms with 2 bathrooms, 1 powder room, full fledged kitchen (well equipped with cutlery, crockery, cooking equipments..pretty impressive) and a cozy living room & dining area. The staff are all courteous, especially the doorman. All staff Listen... More 

Helpful?
Thank Schezereen M
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear Guest, I am reviewing your feedback about your experience at the Staybridge Suites and please let me thank you for sharing such positive comments on TripAdvisor. I am extremely happy you have covered all the details including the accommodation itself, service, staff, and location. This really gives us a clear picture about your experience. The layout of our Hotel... More 

Dubai, United Arab Emirates
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 5, 2016

Nice Experience, hotel attached to the most attractive mall "city stars" .. staff so friendly and we enjoyed our stay rooms like apartments which you feel more comfortable and they have various events and restaurants

Helpful?
Thank Yismail2014
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear Guest, Thank you for sharing your nice experience at the Staybridge Suites on TripAdvisor. We are delighted to receive your positive feedback as it is truly rewarding when we get such feedback from our honorable guests. We are also proud to read about your satisfaction regarding the friendly staff, hotel location and spacious rooms. Again, Thanks for your kind... More 

Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 24, 2015

I stayed there last October. It is really my home away from home, regardless the distant you will feel home. The hotel is a part of a modern shopping complex with three other hotels in the complex. it’s attached to one of the biggest shopping malls of Cairo the City Stars complex. It is one of a kind in Cairo,... More 

Helpful?
Thank M J
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear Guest, Thank you for sharing your comments about Staybridge Suites on TripAdvisor. Your review gives us great pleasure to read your description of our Hotel as a home away from home. We are glad to know that you had such a wonderful stay at our hotel and that it exceeded your expectations, from service, food, rooms, location and staff.... More 

1 review
5 of 5 stars Reviewed December 22, 2015 via mobile

Spent onley two nights but it was very good,clean and excellent hotel , very high level standard of service , everyone of the staff memebers are very good and helpful , special thanks to Mr. Mahmmoud at the front desk for his courtesy. Sure recommend the hotel to everyone , thank you all

Helpful?
Thank Hany S
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear Guest, I would like to thank you for the fact that you have chosen our hotel to spend few days with us. All your detailed comments are more than appreciated and I personally thank you for letting us know all your memorable experiences via TripAdvisor. Our aim is to consistently render our guests the best kind of service and... More 

Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed November 28, 2015 via mobile

Staybridge Cairo is so far not a bad choice accomodation for a few days (not more than a week) since it is a small hotel room with small kitchenette you cant compare with a proper apartment ,it is good that hotel is in a big complex,easy to acsess shopping mall and restaurants.On the other hand if you stay longer period... More 

Helpful?
Thank ozytr
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear Guest, Thank you for sharing your comments about Staybridge Suites on TripAdvisor. It’s only through our guests' feedback that we can enhance our services and performance. We are proud to read about your satisfaction regarding the hotel location being connected to Citystars Mall, one of the largest malls in Egypt. I would like to highlight that our brand features... More 

Lagos, Nigeria
1 review
5 of 5 stars Reviewed November 19, 2015

I have to say that this is one of the best hotels I have ever used, people are just great, I really felt at home, very nice suite and really contains everything you might need especially for long periods. Location is supper, connected to the largest shopping mall in Egypt which really makes it very enjoyable. For sure I will... More 

Helpful?
Thank Emanuel E
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear guest, I am reviewing your feedback about your experience at the Staybridge Suites and please let me thank you for sharing such positive comments on TripAdvisor. I am extremely happy that you have covered all the details including the accommodation itself, service and staff. This really gives us a clear picture about your experience. I would like also to... More 

Belgrade, Serbia
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 18, 2015

I've stayed in Staybridge suites twice in the past 3 months, both times for 3 weeks and I would like to recommend it to all travellers who want to feel like at home. Rooms are spacious and fully equiped with everything you need for a long stay starting from fully equiped kitchen with all necessary supplies, laundry services free of... More 

Helpful?
Thank Zorana1981
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear Guest, Thank you for sharing your experience on TripAdvisor. It is truly rewarding when we get such a positive feedback from our honorable guests. We are proud to be the place of your choice for the past three months. Being a family-friendly hotel, our staff are well trained to enhance the "like home" spirit and we are glad to... More 

1 review
5 of 5 stars Reviewed November 15, 2015 via mobile

Very good service, feel very safe, very good experience,the pool area is exelent, we have a very good experience in the loby area too, the securyty procedures make my feel very safe. I definitely recommend this hotel to evryone In one of the biggest and greatest mall in egypt city stars

Helpful?
Thank Sameh F
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear guest, Greetings from Staybridge Suites Cairo! I would like to thank you for staying with us and for your time to provide us with your comments which are greatly appreciated. I'm glad that you enjoyed your stay and were satisfied with our service. The safety and security of our guests are on top priority, and we appreciate recognizing that.... More 

Iowa
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 14, 2015 via mobile

This hotel was very clean and the suite was great for our personal space, or friends personal space and joined areas to hang out. Also connected to City Star mall which was handy. Breakfast tasted great and they had several coffee options for coffee drinkers. I would highly recommend this hotel.

Helpful?
Thank 12345Summer
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear guest, Warm greetings from Staybridge Suites Cairo Citystars! Let me seize this opportunity to thank you for choosing to stay with us and for your time to provide us with your valuable comments which are greatly appreciated. We are proud to read about your satisfaction regarding our Breakfast, hotel location and cleanliness. We are glad to meet your expectation... More 

New Delhi, India
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 20, 2015

Ever smiling staff, very helpful, excellent rooms, very well kept and tidy, great location. Leaves no box that you can't tick. Had an amazing stay here. Would stay nowhere else if I go back to Cairo again.

Helpful?
1 Thank Nanhi M
Islam S, General Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear Valued Guest, Warm greetings from Staybridge Suites Cairo Citystars. Let me seize this opportunity to thank you for choosing to stay with us and for your time to provide us with your valuable comments which are greatly appreciated. Thanks for sharing your nice experience at the Staybridge Suites on TripAdvisor. Our aim is to consistently render our guests the... More 

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