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All 131 Cairo hotels

Staybridge Suites Cairo-Citystars

4.0 of 5 Hotel   |   Emtedad Makram Obeid Street, Cairo 11737, Egypt
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94%
Ranked #20 of 131 hotels in Cairo
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 6, 2014
sohaib g
  • Reviews (95)
  • Photos (72)
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  • Room tips (19)
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95 people have reviewed this hotel

Traveler rating
    63
    26
    2
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    2
See reviews for
34
12
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34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Pescara, Italy
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

my first and my last stay in this hotel. very expencive hotel with very low services offered. There isn't the pay tv to see the world cup and other sports, and i need to go in another hotel to see the matches. this is very unconfortable and not safe... there isn't any bar in the hotel to take cafe or... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear xmario79, Thank you for sharing your experience online. It is regrettable that the level of service you received prevented you from full enjoying your stay. I have sent you a private message in an effort to obtain additional information about your experience. We hope to hear from you soon and be of further assistance. Sincerely, Tracy V. Case Manager... More

1 review
2 of 5 stars Reviewed June 7, 2014

I am really disappointed as I was told during our stay there during the last week of May 2014 that hotel guests are no longer allowed to use the swimming pool! Staybridge Citystars Cairo was our favorite place to stay in Cairo, but now I am not sure if we will stay there again for holidays if we cannot use... More

Was this review helpful? Yes
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear Valued Guest, Let me seize the opportunity to thank you for choosing to stay with us and for your time to provide us with your valuable comments. It is always through our guests' feedback that we can measure and improve our performance. First of all, I would like to apologize for any inconvenience caused during your stay however I... More

1 review
5 of 5 stars Reviewed June 6, 2014

I was very satisfied with my stay at staybridge and I would like to thank all the staff for their hospitality and Imam, the housekeeping personnel, is one of this great staff. The service, cleaningness, food, and location were all awesome. I would really recommend Staybridge hotel to anyone who wants to feel like in home while traveling abroad. Thank... More

Was this review helpful? Yes
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear valued guest, We would like to thank you for staying with us and for your time to provide us with your valuable comments. It is truly a pleasure to serve you and we’re glad that you had a good experience and were satisfied with the accommodation, service, and staff. Our Housekeeping team are always focusing on delivering the best... More

jeddah
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 26, 2014 via mobile

I would like to thank every one in staybridge suites specially the front office mr .mahmoud omar he is so helpful and i come usually to this hotel to see him i would like to say that hotel is a really amazing closing by city stars and the service is so nice and the security of the hotel is very... More

Was this review helpful? Yes 9
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear valued guest, We would like to thank you for staying with us and for your time to provide us with your valuable comments. It is truly a pleasure to serve you and we’re glad that you had a good experience and were satisfied with the accommodation, service, and staff. Our Front Desk team are trained on placing our guests... More

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 7, 2014

I was staying at staybridge for about 1 month in Cairo. The service is excellent, the room was always clean and neat. The mini kitchen in the room has EVERYTHING you need to make home cooked meals. A special thanks to Amir and Marian at the front desk. You guys always make my stay super special. Besides the great amenities,... More

Was this review helpful? Yes 2
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear valued guest, We would like to thank you for staying with us and for your time to provide us with your valuable comments. It is truly a pleasure to serve you and we’re glad that you had a good experience and were satisfied with the accommodation, service, and staff. Because we are keen to deliver a perfect home away... More

Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 22, 2014

Excellent location and great value provide this hotel with an allure for any traveller. It is located in Heliopolis adjacent to the Citystars Mall, giving waling access via the underground garage. Beautiful room with great amenities.

Was this review helpful? Yes 6
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear Guest, Warm greetings from Staybridge Suites Cairo Citystars. Let me seize this opportunity to thank you for choosing to stay with us and for your time to provide us with your valuable comments which are greatly appreciated. Our Beautiful rooms are designed to fulfill all our guests needs also the access via the underground garage was created to facilitate... More

Cairo, Egypt
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 16, 2014

Staybridge Suites in Cairo is my home away from home. I stayed here from January 2013 to July 2013, and will be returning this January 19th, 2014. This is the best hotel in my opinion. Each and every staff member are absolutely amazing. They have made me and my family feel like they are one of them. from the birthday... More

Was this review helpful? Yes 4
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear valued guest, There are no words that can express our gratitude for the kind words and appreciation you extended to the Hotel Management and staff. We are very thankful for your time to provide us with your valuable comments. You have covered all the details about the place, service and staff. This really gives us a clear picture about... More

nz
Contributor
15 reviews 15 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 31, 2013

We stayed in a 1 bed apartment. It was clean, modern and had all the necessary items to be self-contained. Staff were friendly and breakfast was good. Was handy to have a laundry and a gym and also be next door to the mall making meals convenient if you don't have time to cook. I would stay here again. Next... More

Was this review helpful? Yes 3
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear valued guest, Let me seize this opportunity to thank you for choosing to stay with us and for your time to provide us with your valuable comments. We appreciate recognizing our efforts in such a positive manner, especially the hotel security as it is one of our top priorities. As for the limousine company, we apologize for any inconvenience... More

1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 22, 2013

I would like to inform all the world about staybridge suites cairo egypt , that its a best place and very nice place and secured , its a place full of smiles full of clean people and services i would like to thank the management for their high co operation to made us a happy family and i really love... More

Was this review helpful? Yes 8
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear valued guest, It is really our pleasure being your place of choice and for making you feel at home and part of the Staybridge Suites family. Our aim is to consistently render our guests the best kind of service and quality expected from our Brand and it is truly rewarding when our guests recognize our efforts in such a... More

Cairo, Egypt
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 9, 2013

I have booked in almost all hotels in Cairo and I never feel comfort and safe as I do in stay bridge hotel. The staff are so friendly and very kind and would help you and solve any problem you might have. I would recommend this hotel specially for those who have babies and would cook or warm food for... More

Was this review helpful? Yes 2
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this review

Dear valued guest, Thanks for sharing your experience on TripAdvisor. It’s our pleasure seeing you as a regular guest and we’re truly proud to be your place of choice. The safety and security of our guests is one of our top priorities, thank you for recognizing it. Also the layout of our Hotel is designed to make our guests feel... More

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Additional Information about Staybridge Suites Cairo-Citystars

Address: Emtedad Makram Obeid Street, Cairo 11737, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Staybridge Suites Cairo-Citystars 4*
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Also Known As:
Staybridge Suites Cairo-Citystars Hotel Cairo

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Wheelchair access
Hotel Style
#13 Family Hotel in Cairo #17 Luxury Hotel in Cairo #21 Business Hotel in Cairo
Hotel Class
Official Description (provided by the hotel)
Staybridge Suites Cairo-CityStars is Now Open as part of the exciting CityStars Complex, the largest shopping and entertainment center in Africa.Staybridge Suites is an all-suite hotel brand designed to meet the needs of Extended-Stay guests. It is ideal for travellers seeking a residential-style hotel that is perfect for business, relocation, temporary housing or vacations.The hotel is minutes from Cairo International Airport and the Cairo International Conference Center and a short drive to Downtown Cairo, the Pyramids, the Sphinx, and the Citadel.The property is comprised of a 140 fully equipped and spacious suites. Choose from a variety of room types to meet your needs as the hotel offers a mix of Studio, One-Bedroom, Two-Bedroom, and large Three-Bedroom Suites. Each suite has a modern design to create a residential enviroment. Suites include a fully equipped kitchen, plenty of work and living space, balcony, Flat Screen TVs and Free Wi-Fi Internet Access. Hotel amenities include 24-hour service, a fitness room, guest laundry room, guest Pantry, an outdoor terrace, a business centre, and Priority Club Rewards.Staybridge Suites offers a daily deluxe complimentary continental breakfast buffet and hosts a complimentary 'After Work Reception' Sunday-Wednesday. Guests may also experience the dining options next door at the Holiday Inn and InterContinental Cairo-CityStars. ... more   less 
Number of rooms
140

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