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BEST WESTERN Niagara Hotel

4.0 of 5 259-2 Yeomchang-dong Ganseo-Gu, Seoul 157- 040, South Korea
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BEST WESTERN Niagara Hotel
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BEST WESTERN Niagara Hotel
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32 reviews from our community

Traveler rating
    2
    14
    12
    2
    2
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2
7
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19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nothing really bad about this hotel, but nothing really great either. Price is reasonable, but the breakfast is subpar, and the hotel does not necessarily cater to Western businessman. Beds are harder than American standards but rooms are clean and a decent size. Fine if you are here on business for a short stay, but I would not necessarily want... More 

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베스트웨스턴나이아가라호텔담당자, Manager at BEST WESTERN Niagara Hotel, responded to this review

Dear Guest Thank you for your value review about hotel. I appreciate your taking the time to write review. Best Western Niagara Hotel always offer resonable price to the guest And We keep checking rooms for maintenance. We were thinking about to change some beds which is hard. Sorry for being Inconvenienced. I will take steps to ensure that the... More 

Crest Hill, Illinois
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 29, 2014

A pretty typical BW design, but a nice location, decent staff and convenient for airport bus.....short 2-3 minute walk to restaurants and the airport bus stop for Incheon. My only problem was that the check-out person at the desk spoke little English......this caused a problem later when I had to call back with my credit card number. Awkward yes.

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베스트웨스턴나이아가라호텔담당자, Manager at BEST WESTERN Niagara Hotel, responded to this review

Dear our values guest, Thank you for your comments concerning your stay at the BEST WESTERN Niagara Hotel. I appreciate your taking the time to write review. The good thing people stay in our hotel is close to transportation. And We do apologize that we cause inconvenience payment. We have some new staff and we are going to train new... More 

Copenhagen, Denmark
Contributor
14 reviews 14 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 19, 2014

Just stayed one night to see an event at the World Cup Stadium. Transport from airport to hotel was seamless. An airport bus ticket to the hotel (I had a printout of the hotel address & map in Korean - still took the attendants a couple of minutes to figure out which bus I should be placed on!) -- BUS... More 

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베스트웨스턴나이아가라호텔담당자, Manager at BEST WESTERN Niagara Hotel, responded to this review

Dear our values guest, Thank you for your comments concerning your stay at the BEST WESTERN Niagara Hotel. I appreciate your taking the time to write review. Our hotel is close to the downtown and easy to access to seoul world cup stadium. Also bus stop is infront of hotel. so guests easiliy get to the bus to airport or... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 18, 2014

The staff was very cooperative n helpful even though all didn't understand English. The room was comfortable and cleaned every day.The breakfast need some more planning and should have more vegetarian items.

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베스트웨스턴나이아가라호텔담당자, Manager at BEST WESTERN Niagara Hotel, responded to this review

Dear Guest Thank you for your review. we have staff training once a week so that makes guests needs. also every season, we change some menu of breakfast to provide fresh food to the guests. again thank for your review we hope to see you again. Thank you More 

New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 18, 2014

We stayed 3 days and had no complaints. The complimentary breakfast was good, and the room had a nice view of the river. With a good location (including an airport bus stop right outside the building), friendly staff who spoke decent English, and services such as currency conversion and outlet adapters for rental, it was a comfortable stay for a... More 

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베스트웨스턴나이아가라호텔담당자, 매니저 at BEST WESTERN Niagara Hotel, responded to this review

Dear Guest Thank you for your review. We do training staff once a week so that could provide best service to our guest. I am glad that you stayed comfort and had great time from the hotel. We appreciate your review and hope you will stay with us at our Hotel again Thank you More 

Wisconsin
Contributor
17 reviews 17 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 7, 2014

Plus: easy to get to convenient location if you need to be in this part of town. Bus from Inchon airport directly to hotel door. Minus: this is not a business hotel it is properly labeled as a tourist hotel. Rooms are decent size, clean and reasonably appointed. The front staff sort of speaks English but not the rest of... More 

Was this review helpful? Yes 1
베스트웨스턴나이아가라호텔담당자, 프론트 매니저 at BEST WESTERN Niagara Hotel, responded to this review

Dear Guest Thank you for your review.We do apologize that we cause inconvenience We have some new staff and we are going to train new staff to provide more satisfied service. And we do not charge money for a key. I will take steps to ensure that the problems you experienced do not happen again Thank you More 

Canada
Top Contributor
353 reviews 353 reviews
63 hotel reviews
242 helpful votes 242 helpful votes
3 of 5 stars Reviewed December 4, 2013

The hotel is basic and does the job. We found the hotel to be very chilly, rooms ok though. As mentioned, wifi only in the lobby (never tried it), but used the wired internet in the room. It was good/decent. Hotel was designed with all rooms on one side of the building only, therefore, all rooms have wonderful river views.... More 

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베스트웨스턴나이아가라호텔담당자, 프론트 매니저 at BEST WESTERN Niagara Hotel, responded to this review

Dear Guest Thank you for comment. we are going to improve our breakfast menu. and our staff will call for cabs if you need it and request international cabs if you need or want an English speaking driver. Thank you More 

Muskegon Michigan
Top Contributor
195 reviews 195 reviews
48 hotel reviews
162 helpful votes 162 helpful votes
5 of 5 stars Reviewed December 3, 2013

We started out with arriving from the USA on delta air arriving at Inchon airport. I had sent a note to the hotel asking about directions and they were sparse but said get off the 9 at yeomchang station. Ok so we followed the signs in the airport to the subway. Bought a pass that was probably the easiest subway... More 

Was this review helpful? Yes 7
베스트웨스턴나이아가라호텔담당자, 프론트 매니저 at BEST WESTERN Niagara Hotel, responded to this review

Dear Guest Thank you for your kind review. I appreciate your time to share your comments with us and look forward to your return in the future. We have some new staff. We are going to educate them to provide more satisfied service. Thank you. More 

Changsha, China
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed November 6, 2013

As they advertised on their website, you can get a nice river view from their rooms. I've stayed there for 4 nights, and yes indeed, it was trully wonderful to enjoy the river view either during the day or the night. The room was clean and bed was soft, air-con operated fine and you can get 2 bottles of water... More 

Was this review helpful? Yes 1
베스트웨스턴나이아가라호텔담당자, 프론트 매니저 at BEST WESTERN Niagara Hotel, responded to this review

Dear Guest Thank you for your comments concerning your stay. If you call front desk,w e provide iron and iron board when the guest need it. and sorry for inconvenience that wired internet instead of WIFI in room. now we settle up WIFI every place in the hotel. We appreciate your comment and hope you will stay with us at... More 

Irvine, California
Contributor
20 reviews 20 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 14, 2013

For a clean, safe hotel with a great view, this is a great hotel. The internet in the room is free, but you'll need to connect via an ethernet cable as wifi is only available in the lobby (notes about that later). My local rep has always gathered me at the airport so I've never had to use the public... More 

Was this review helpful? Yes 1
베스트웨스턴나이아가라호텔담당자, 프론트 매니저 at BEST WESTERN Niagara Hotel, responded to this review

Dear Guest, Thank you for your kind review. Now Free Wi-Fi is available in building anywhere in hotel. and Sorry for the inconvenience due to air conditioning. we need cleaning air conditioner before summer During that time, should not use air conditioning. Prepared in the future as the air-conditioning will be prepared. Thank you. More 

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Additional Information about BEST WESTERN Niagara Hotel

Address: 259-2 Yeomchang-dong Ganseo-Gu, Seoul 157- 040, South Korea
Phone Number:
Location: South Korea > Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Niagara Hotel 4*
Number of rooms: 100
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Also Known As:
Best Western Seoul
Seoul Best Western
Hotel Style:
#60 Luxury Hotel in Seoul

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