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BEST WESTERN Niagara Hotel

743, Yangcheon-ro, Gangseo-gu, Seoul 157- 040, South Korea
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BEST WESTERN Niagara Hotel
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40 Reviews from our TripAdvisor Community

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Athens, Greece
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 30, 2015

Spent 4 nights at the hotel - a weekend and 2 nights on a business trip. Staff barely speaks English. Room service closed after 8 pm. Safe deposit box operates with a pre-set code that is communicated by the front desk. Room very cold upon arrival and AC command board only in Korean so not very user friendly to understand... More 

Helpful?
Thank Olympic T
Christchurch, New Zealand
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed October 12, 2015 via mobile

Stayed 5 nights , room was quiet, good view of the river and the hotel is handy to subway line 9. The breakfast was not included in the room rate and was a little poor for 11,000 each, admittedly the only time we bothered was on the first day and it was after 9.39am Some staff have little English, which... More 

Helpful?
Thank Garry M
Palm Desert, California
Level Contributor
132 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed August 19, 2015

To summarize my impressions: an o.k. hotel for a business traveller, not more, not less. Granted, I was lucky and got a very nice room on 12th floor with a nice view over Seoul and the river, amenities, free and quick WiFi, but I also have to critisize a few points: staff is mostly attentive if they are not playing... More 

Helpful?
1 Thank Oliver S
Brighton, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

You wont be disappointed with this hotel. The staff is the best in the business and amazing. Walking distance to the subway and some very good restaurants. The view of the Han Gang River is very pretty. There are walking/jogging and biking trails right outside the hotel. the only thing that could be improved on is the beds. A little... More 

Review collected in partnership with Best Western

Helpful?
Thank Steven G
Cincinnati, Ohio
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 8, 2014 via mobile

Nothing really bad about this hotel, but nothing really great either. Price is reasonable, but the breakfast is subpar, and the hotel does not necessarily cater to Western businessman. Beds are harder than American standards but rooms are clean and a decent size. Fine if you are here on business for a short stay, but I would not necessarily want... More 

Helpful?
Thank LindseyPyron
베스트웨스턴나이아가라호텔담당자, Manager at BEST WESTERN Niagara Hotel, responded to this review

Dear Guest Thank you for your value review about hotel. I appreciate your taking the time to write review. Best Western Niagara Hotel always offer resonable price to the guest And We keep checking rooms for maintenance. We were thinking about to change some beds which is hard. Sorry for being Inconvenienced. I will take steps to ensure that the... More 

Crest Hill, Illinois
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 29, 2014

A pretty typical BW design, but a nice location, decent staff and convenient for airport bus.....short 2-3 minute walk to restaurants and the airport bus stop for Incheon. My only problem was that the check-out person at the desk spoke little English......this caused a problem later when I had to call back with my credit card number. Awkward yes.

Helpful?
Thank decommman
베스트웨스턴나이아가라호텔담당자, Manager at BEST WESTERN Niagara Hotel, responded to this review

Dear our values guest, Thank you for your comments concerning your stay at the BEST WESTERN Niagara Hotel. I appreciate your taking the time to write review. The good thing people stay in our hotel is close to transportation. And We do apologize that we cause inconvenience payment. We have some new staff and we are going to train new... More 

Copenhagen, Denmark
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 19, 2014

Just stayed one night to see an event at the World Cup Stadium. Transport from airport to hotel was seamless. An airport bus ticket to the hotel (I had a printout of the hotel address & map in Korean - still took the attendants a couple of minutes to figure out which bus I should be placed on!) -- BUS... More 

Helpful?
Thank ekwdenmark
베스트웨스턴나이아가라호텔담당자, Manager at BEST WESTERN Niagara Hotel, responded to this review

Dear our values guest, Thank you for your comments concerning your stay at the BEST WESTERN Niagara Hotel. I appreciate your taking the time to write review. Our hotel is close to the downtown and easy to access to seoul world cup stadium. Also bus stop is infront of hotel. so guests easiliy get to the bus to airport or... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 18, 2014 via mobile

The staff was very cooperative n helpful even though all didn't understand English. The room was comfortable and cleaned every day.The breakfast need some more planning and should have more vegetarian items.

Helpful?
Thank Sunil B
베스트웨스턴나이아가라호텔담당자, Manager at BEST WESTERN Niagara Hotel, responded to this review

Dear Guest Thank you for your review. we have staff training once a week so that makes guests needs. also every season, we change some menu of breakfast to provide fresh food to the guests. again thank for your review we hope to see you again. Thank you More 

New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 17, 2014

We stayed 3 days and had no complaints. The complimentary breakfast was good, and the room had a nice view of the river. With a good location (including an airport bus stop right outside the building), friendly staff who spoke decent English, and services such as currency conversion and outlet adapters for rental, it was a comfortable stay for a... More 

Helpful?
Thank Alaina M
베스트웨스턴나이아가라호텔담당자, 매니저 at BEST WESTERN Niagara Hotel, responded to this review

Dear Guest Thank you for your review. We do training staff once a week so that could provide best service to our guest. I am glad that you stayed comfort and had great time from the hotel. We appreciate your review and hope you will stay with us at our Hotel again Thank you More 

Wisconsin
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 7, 2014 via mobile

Plus: easy to get to convenient location if you need to be in this part of town. Bus from Inchon airport directly to hotel door. Minus: this is not a business hotel it is properly labeled as a tourist hotel. Rooms are decent size, clean and reasonably appointed. The front staff sort of speaks English but not the rest of... More 

Helpful?
1 Thank Rollin5911
베스트웨스턴나이아가라호텔담당자, 프론트 매니저 at BEST WESTERN Niagara Hotel, responded to this review

Dear Guest Thank you for your review.We do apologize that we cause inconvenience We have some new staff and we are going to train new staff to provide more satisfied service. And we do not charge money for a key. I will take steps to ensure that the problems you experienced do not happen again Thank you More 

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