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W Seoul Walkerhill

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177 Walkerhill-ro, Gwangjin-Gu, Seoul 143-708, South Korea
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W Seoul Walkerhill
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W Seoul Walkerhill
Review This Hotel

374 reviews from our community

Traveler rating
    191
    124
    41
    9
    9
See reviews for
42
100
41
100
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (374)
  • Mar-May only
    (76)
  • Jun-Aug only
    (115)
  • Sep-Nov only
    (108)
  • Dec-Feb only
    (75)
All months
Singapore, Singapore
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I have tried staying other hotels in Seoul.. But none like W Seoul. Servicing staffs there are very friendly and warm. There's always someone at door greeting and helping guests. In the evening when i am back, there's always some small little surprises on the table. Tried the Korean scrub at the Away Spa. It's simply relaxing and comfortable. Don't... More 

Was this review helpful? Yes
GM W, General Manager at W Seoul Walkerhill, responded to this review

Dear Tracy C Thank you for a great review. We are pleased that you enjoyed our facilities & views especially at outdoor pools and found the services to be memorable. I look forward to sharing this with our team. Once again, we appreciate your feedback and hope to have another opportunity to welcome you back in the future. Vikram Mujumdar... More 

Riyadh, Saudi Arabia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I enjoyed my experience at W Seoul. I came on business and had a business meeting there. Facilities of the Hotel are impessive and service was excellent. Food was good, too. I would like to "raise a star" for one of your staff Kim Seoran. I think she work in reception or lobby area... She was extremely helpful and knowledgeable... More 

Was this review helpful? Yes
GM W, General Manager at W Seoul Walkerhill, responded to this review

Hello lennypoli, Thank you for your recent stay at the W Seoul and sharing your wonderful experience with us. We appreciate your positive comments on our facilities and are also pleased that our services met your expectations. Thanks again for your great comment which have been shared with our team members including Kim Seoran! We look forward to welcoming you... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Am a military service member moving to Seoul. After an entire day of traveling, we made it to the hotel. It was impressive in every way. From the unsolicited upgrade to a corner room with a river view to the staff squaring away our pets with treats and dinner. It was a great start to our time here in Seoul.... More 

Was this review helpful? Yes
GM W, General Manager at W Seoul Walkerhill, responded to this review

Hello Jay L, Thank you for your recent stay and I appreciate your overall positive comments on our hotel and service including taking care of your pets. Your feedback in regards to music in the lobby has been discussed with Woobar team and I apologize for the inconvenience. I look forward to welcoming you back to W Seoul soon in... More 

Frankfurt, Germany
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although we were a little worried at first by the young design of the hotel before we checked in, we had an outstanding experience in this hotel. Rooms are great, service both at check in and in room is absolutely 1st class. (Thank you to Cleo, one of the young ladies at the front desk, who went out of her... More 

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GM W, Executive Assistant Manager at W Seoul Walkerhill, responded to this review

Thank you for taking the time to comment on your recent stay at the W Seoul. All of your comments have been shared with the team here and we are all proud that we could live up to our brand promise of having a great time, while providing top service to our guests. Once again, we appreciate the great feedback... More 

Seoul, South Korea
Top Contributor
86 reviews 86 reviews
27 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed February 20, 2015

The hip twin to the neighboring Sheraton Walker Hill, the W-Hotel is clearly the hip younger sister, lots more fun, style and with pizazz to boot. We stayed for a 1 night staycation over the holiday, and what a great respite. We were pleasantly surprised by the attentiveness and friendliness of the staff, particularly our waiter at the Namu Japanese... More 

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W서울워커힐, Executive Assistant Manager at W Seoul Walkerhill, responded to this review

Hello Jeffrey T, Thank you very much for the very cool review! All of your comments have been shared with the team here and we are all proud that we could live up to our brand promise of having a great time, while providing top service to our guests. We look forward to welcoming you back to W Seoul soon... More 

Phoenix
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 10, 2015

This W Hotel excels in customer service. From the walk up to the check in desk to our check out the staff was very attentive to our every need without being overwhelming. The hotel is in a beautiful location with great amenities, a bar and two restaurants. The only drawback is that if you are a light sleeper ask for... More 

Was this review helpful? Yes 1
W서울워커힐, Executive Assistant Manager at W Seoul Walkerhill, responded to this review

Hello Phoenix3816, Thank you very much for the very cool review! All of your comments have been shared with the team here and we are all proud that we could live up to our brand promise of having a great time, while providing a memorable service to our guests. We are lookig forward to welcoming you back to W Seoul... More 

South Korea
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 31, 2015

Checked in for a 3d2n stay after checking out from our previous room in hotel Lotte Hotel Seoul(Superb location) to have a proper getaway. I was surprised that the build up is of average quality and also the poorest as compared to the W hotels in 1)Singapore 2)London 3)Hong Kong Room design with a toilet without a door causes more... More 

Was this review helpful? Yes 1
GM W, General Manager at W Seoul Walkerhill, responded to this review

Hello MCMC2 Thank you for sharing your feedback with us. We were pleased to note that you enjoyed your dinner experience but were truly sorry to read that your stay experience did not meet your expectations. We have shared your comments with our team for further improvements and apologize for any inconvenience. Please note that we are happy to replenish... More 

Redondo Beach
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 29, 2015

I live in the US now but my mother still lives in Korea. I brought my toddler to visit my mother. However, I just needed one night of getaway with my tot and wanted to go to somewhere quiet. I had SPG points saved up and I wanted to use it. With my points, I was able to stay at... More 

Was this review helpful? Yes
GM W, General Manager at W Seoul Walkerhill, responded to this review

Hello cassandrakim79 Thank you for the great review of our hotel and sharing your experiences with us and other readers. We are glad that you had a great time with your little girl and enjoyed our facilities. We hope on your next visit you will get to enjoy our Indoor pool as well and look forward to welcoming you back... More 

Philadelphia, Pennsylvania
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 12, 2015

W Seoul was perfect for me. It would say it is styled to the young professional and trendy. The entrence is very beautiful and the sleek design of the hotel and rooms are nice and different. The rooms being pure Red and White. with everything labeled. The staff did everything perfectly and were very helpful. The only reason i am... More 

Was this review helpful? Yes
GM W, General Manager at W Seoul Walkerhill, responded to this review

Hello josh p, Thank you for the great review of our hotel and sharing your experiences with us. We are pleased you had a great stay and enjoyed both the design elements and service from our talented team members. We look forward to seeing you back in the future. Vikram Mujumdar General Manager More 

Cairo, Al Qahirah, Egypt
1 review
5 of 5 stars Reviewed January 9, 2015

It was my brothers wedding in the ground floor so we booked two double rooms Everything is perfect I liked the room the gym the sauna The only bad thing is that the English communication is not that good,so I had to explain things several times.

Was this review helpful? Yes
GM W, General Manager at W Seoul Walkerhill, responded to this review

Hello Yahianour, Thank you for taking time to provide your feedback and the great rating of our hotel. We are glad that you liked our facilities including the room, gym and sauna. We have regular language training classes and support our talent to build their second language skill. However we will take this opportunity to further encourage our team members... More 

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